Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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the hats and gloves I ordered-paula bair [protected]
I received my order today. I am very upset! Everything is soaking wet! The big grey bag was wet, so I thought it was the mail man's fault. As I opened each bag and got to the products, they are soaking wet and smell! I am not happy at all! I'm on disability and can't afford to throw money away! This makes me discussed in buying items on line! I can't trust the quality! How did this get wet? Was it in a flood and you all decided to ship it out anyway? It looks like I got a coupon for 15% off code#K764L. But, it's so soggy it's barely readable! All the paper work is soggy and deteriorated! I see some writing looks like Chinese or Japanese. This was suppose to come from San Francisco, CA. I really wanted other items like heating neck massager belt, car clips-hearts, fairy, tree aromatherapy, men's belts, Pres. Donald Trump Gold Eagle coin, etc. But I'm so upset! I don't trust this site! If you don't make this right, I will warn others to stay clear! PLEASE RESOLVE THIS ASAP, SO I CAN GAIN MY TRUST IN YOU AGAIN! Sincerely, Paula Bair
Don't try to charge my credit card. I will fight it with a charge back. I see others that are very unhappy and you charging higher amounts. IS THIS A SCAM? SHOULD I CALL BETTER BUSINESS BUREAU? IN THIS CIRCUMSTANCE YOU ARE TRYING TO SCAM A HANDICAP SENIOR CITIZEN! I HOPE THIS ISN'T A SCAM! VERY UNHAPPY, PAULA BAIR 151 PARK AVE APT 1 CHAMBERSBURG, PA 17201.
storage solutions 2x
wrong color received!wanted and ordered black NOT BROWN diane shook [protected] RW165285826CN no papers with items dated 12-15-2018 would like what I ordered thank you guess I have to write more hae a happy new year weather nice here 17 degress out but nice going to visit new grandson today hope you can send me my ordered black storage trays that fit between the car seats thanks so much!
I am not going to complaint... what was ordered does not fit and is not made very well.. I would like to return???
I ordered a fluff Jacket from YOU! apparently you deal with a place in China that makes them? well I ordered a 3X and I am a 1X. But, this jacket is so small it would not fit my daughter who is a 12... I want to return it to get a refund... I do not want to order from you anymore... please tell me how to get this sent back and get a refund asap! I see you don't have any return address or stickers to be able to send back the way most of the other retailers on line do to KEEP their customers happy! Order no. coat (blue) (3xnv3a8374ecd*1)v1-03-07
senders address:
zhouguoqing
Changxing Road, No.158
JIANGBEI, NINGBO, ZHEJIANG( )
CHINA, 315000
Phone; [protected]@qq
How do I return my items. Cant fine anything for return shipping. Please Help Me ASAP
service
I ordered products back in October.As soon as I saw amount I cancelled all but ear buds came to 948 hwy74 they took 152.00 off my account .I cancelled with in mins of placing except ear buds they took 152.00 out my bank they said 10
days back on card I have filled out numerous complaints no. Corespondance with them. My friend referred me Timothy stiddum
unauthorized credit card charge
Date of transaction 27 Dec 2018
Date processed 31 Dec 2018
From Master card
to wish.com 8002660172CA
Reference 9929912
for the sum of $176.xx
Did not and have never purchased from wish. At the time and date of this alleged purchase I had no access to a electronic device to be able to purchase any item, but as I have already explained I have never placed an order with you.
this needs to be replaced back to my account ASAP and a response to this complaint.
to many to list that I didn't receive
I have been waiting for my items for almost two months nobody will respond they fished me I spent close to $300 for Christmas and was going to but more I had an item come in it was defective then I found out I was flagged for items I didn't receive last year and was refunded even though I asked for my item's instead of a refund. I have been waiting for almost two months and my daughter's are the ones that didn't get their Christmas gifts I would appreciate a response especially when wish keeps asking if I received my items and I can't contact them it's not right to take people's money and not send their orders and children get hurt because their gifts didn't show up.I would appreciated some assistance with getting the items I payed for thank you
won’t let me add new credit card!
I placed an order recently, when I checked out I noticed it was being sent to a person and address that was not me or mine ! I've tried to correct the problem . I sent prof of my bank statement where I was charged for these items !im still not sure I'll be getting that order or someone else will! Now I can't add a new credit card to check out ! This is the first time I've had a problems!Let's see if this gets resolved ! Otherwise their will be no shopping on Wish for me !
not processing my order
I tried to place an order for the 1st Time but ur askin for a copy of my bank statement before to show I've shopped with you before but I haven't shopped with this card before so what do I do? Please get back to me ASAP as would really like my order processed & sent to me. I have used ur website before & was really happy with the things I got I just don't understand why this has happened plz plz plz resolve!?!?!
I don't have such expiriences but they just have been lost half of my things. I am happy with some of that they sent to me, but, with the lost things the price is too much high.
not receiving my item
I ordered an item ( naxa electronics NPB-268 Portable CD/cassette boombox ( black / silver) Tracking # 9405511699000752310382
Store they got sending it to me is called Dealsaleart. I was ordering it for my mother in law for Christmas but unfortunately her Christmas was ruined. And all they can say is it went to the wrong address. After I ordered it off my card, my card was lost/stolen and I had to have a replacement sent to me. They say they can't put a refund on my new card when it arrives or they can send me a check. It's still gonna cost me money to cash it. I just want my item I ordered. How hard is it to send someone an item paid for. Here's my address : 2929 Hayes Rd. Apt. 1913 Houston TX [protected]
unauthorized transaction in my credit card
I have used this wish.com 5 months ago ( Aug 2018) for a small purchase and never used the site after because their cheap quality. Today(12/30/2018), there was an unauthorized transaction charge of 52.94 to my credit card from this merchant which I did not make a purchase.
I had to report this to my credit card company and they said they will send a replacement card.
Same here. I placed a small order over a year ago using my debit card. Then somebody (I gather from Wish) purchased an iPhone and charged $188 to my debit card. What's fishy is that Wish.com sent me an email shortly stating that they were refunding my money. Well I contacted my bank for fraud and they closed my debit card. Wish.com refunded the $188 into my Wish Cash account, which meant I had to order $188 of cheap goods from them. In order to get my money back, I placed an order on 12/31/2018 for $90 and my order was declined. Wish.com said I needed to provide proof of my account by sending them a copy of my banking statement! What, and get screwed again? Contacting Wish.com via phone support is non-existent and email support is slow and worthless. I've read a lot of similar, fraudulent complaints by this organization and hope Consumer Affairs and BBB take the lead and close them down. They definitely aren't operating via legal US regulations and should not be in business. I consider my $188 a total loss since Wish.com knows how to "play the system!"
can't open wish page
I have an account with wish but I can not open my account or get into the site to shop. My phone number is [protected]. I intend to shop from the wish site. But my android device will not allow me back in. I was in the process of ordering and it threw me out of the site. Soon I intend to do all my shopping through wish but I am being blocked. I have an account. My name is Michael delguidice.
shapers, dresses, pants
These were all in different orders. The shapers are too big. Dresses are too short, pants are too small. I need to return them. Can send them all back at one time and to where? I ordered the dresses to have something nice to wear to church, but too short. I ordered the shapers to help with my waist and stomach. The bra part just rides up and is useless. Since the dresses were too short, I ordered the shapers in a larger size, but it's too big. I want to return all this and get credit on my credit card.
elect act #
I ordered an item from them on 8/23. did not receive item. They sent a message asking if I received item I replied no. they replied back on its way. no more follow ups were sent. as of dec 30 I still have not received item. I contacted them and they said it was to late to do anything about so I am out 11.00 with shipping. other people said they had same problem I wished I would have known this before I ordered item. It was a baby gift which would probably not fit now anyway. I ordered thru paypal so hopefully they can do something for me.
the shipping process
Dear Wish
I do apologize but this will be the first and the last time i purchased on your web page, you make pay to much for shipping, why you don´t send all the item for one specifyc order together so we can be paying just for one shipping? this is ridiculous that you have a page for offers but at the end we will be paying to much for shipping when we process one single order with different items . I´m in Dominican Republic so i have a box on Miami so they deliver to my country but i have to pay for it and normally when i do purchases on any web page they send me everything in just one box but you guys is cost me more that usual i pay more that double for the shipping than the amount that just pay for the item.
fraudulent charges
On November 28th my bank account was drained by Wish through a PayPal account. $265.00 in all 7 different charges. I have sent email after email with the same response over and over which I have sent what they've asked for over and over with no resolution! My bank will not refund my money saying it was authorized which it was not! These orders are not in my wish order history or even in my PayPal activity. I did not authorize any of these and I can't get my money back! There's no transaction I.d numbers since it was made through a PayPal account but not mine. I'm getting highly upset because this happened before Christmas and I am behind on my bills because of this. If there were no orders sent to my address then its obvious I did not make them! I canceled my card they were made from and cut the card up so without the whole card number PayPal will not refund my money either. This is going on 2 months now and its ridiculous that there is no response from wish other than asking the same thing 12 times. I want my money back asap!
This happened to me as well! Mine was on a CC and I noted it while it was still pending made a fraud claim and I got an E-mail from them my order could not be processed by the merchant and the Charge was taken off. Had to cancel my card and get a new one. On my account no orders were found. NO E-Mail that I placed an order just the one it could not be filled. The fact is they charged my CC for an order I never placed! I have sent an E-Mail to the with NO response!
money stolen from bank account
All my fiances money was taken out of his bank account without his permission. We have a 3month old son we have to feed and provide for and every dollar we have has been stolen. We are beyond upset and he has contacted his bank. If we do not recieve our money by 5pm tonight December 28th 2018 eastern time we are reporting this to the Better Buisness Borough cause this is absolutely not okay. We buy things from you all the time and for his money to be takrn and for us to not have a dollar to buy food and what we need for our infant is infuriating! Please contact us ASAP or we will go up proper channels and have this handled. His number is [protected] and his name is James Lovitt. After 5 pm and Im talking 5:01pm I will be calling the BBB and whomever else needs to be called. You have to be kidding me that we have to deal with this just a few days after Christmas. This is completely unprofessional and extremely disrespectful to do to people that use your website and buy things reguarly from you. Please contact is ASAP! Thank you!
my account has been flagged
My account has Ben flagged due to what they are calling excessive complaints and refunds. I think it is completely unfair to stop me from talking to customer surport or anything else, because I have had to complain to them for a few items that have been wrong or haven't turned up at all, which I have to say they didn't refund me on 3 quarters of. I have just received an item I payed for back in October, not only has it only just turned up its completely wrong. But I have just found out that I can buy things but I cannot ask about the item or even ask why my account is flagged. It is a rediculous service i will be trying to find a ay of taking this further.
not being able to speak to a real person
I am having a problem with my account I have 2 one under [protected]@yahoo.com and 1 at [protected]@gmail.com I am not good at typing and would like to speak to a real person I am also not good with email So how can we solve this the account tee5950 put my bank account in an overdraft (not cool) this does not happen to me then I get an email at the alwaysforever telling me that the email is no good after getting it there so I know it's good I don't know what I did wrong but it said sent as a draft ? don't know what that means so how can I speak to someone on a person to person call my # is [protected] Home phone I would call you but no one answer it says send an email I am at the end of my rope and about to close out both accounts I have froggen my password on both accounts and my nurse that comes in threw away my notes where I wrote them down on so I am asking PLEASE help
wrong address
I ordered a Dallas Cowboys crockpot and I wanted it delivered to my house and it was delivered to some random place in Prince George. I will never buy anything here again. Not to mention one platform says it was delivered December 23rd and a different platform said it was delivered today. Honestly horrible service. I will not be recommending you or shopping here unless this issue is resolved .
electronics
I purchased a tablet pc for a Christmas present Nov.10 and received it Dec. 3 When I opened it it was described as a 11.6 inch tablet, when I measured it it was 9.6 inch. This is the second time I purchased an expensive tablet from their site and both times they screwed me. I received a refund for the first tablet last year. This time they told me I would receive a refund of 127.20 on Dec. 11th. Today is Dec.27 and no sign of a refund. They have also blocked my account stating too many refunds, this is a lie. As long as I order little items here and there I have had no problems. Their site is a rip off. I will not shop there again. The quality of the items they sell is low grade. Buyer beware.
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
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Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
Most discussed complaints
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