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Woodland Homes of Huntsville Customer Service Phone, Email, Contacts

Woodland Homes of Huntsville
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Woodland Homes of Huntsville Complaints 1

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Woodland Homes of Huntsville Woodland Homes placed home on the wrong side of lot causing high grade driveway

Woodland Homes placed home on the wrong side of lot causing high grade driveway. Vehicles bottom out going up and down driveway. Refusing to fix. Woodland Homes placed the home we contracted them to build on the wrong side of the lot. Per the contract, Woodland chooses where to place the home on the lot. They chose wrong. This created a high grade driveway which causes vehicles to bottom out taking out chunks of concrete (See attached picture). Woodland Homes changed our signed plat, breaching our contract which is contributing to high slope uneven driveway. Woodland says they repaired the driveway by lowering sidewalk (see attached picture) but they re-poured covering up the scrapes and chunks of concrete and situation is worse. Woodland homes was made aware of this issue on 12/17. We are supposed to close on the home 2/25 and Woodland refuses to correct driveway grade. We have built other homes in North Alabama and this build has been an unorganized, prolonged, and constant lack of communication. It is apparent based on other complaints there are recurring issues with Woodland Homes. Their rebuttal to this will mention the contract states that Woodland Homes must comply with ADA requirements and not responsible for damage or undesirable effect to driveway or sidewalk. This is null because the issue is placing the home on the wrong side of the lot which is causing increased slope above the sidewalk. Furthermore, the non-ADA sidewalk going to the front door of house was changed without our knowledge breaching our signed contract. This was another error by Woodland Homes as it caused the right side of the driveway to be raised up higher than the left (See picture). We have been more than patient with Woodland Homes as it has been 11 months since we signed contract and this is the product they are delivering. Very disappointing from a company that advertises excellence and customer service.

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Is Woodland Homes of Huntsville Legit?

Woodland Homes of Huntsville earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Woodland Homes of Huntsville stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Woodland Homes of Huntsville's reputation as a trustworthy leader in their field. Customers can rely on Woodland Homes of Huntsville's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Woodland Homes of Huntsville. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Woodland Homes of Huntsville resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Woodland Homes of Huntsville has claimed the domain name for woodlandhomes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Woodlandhomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Woodlandhomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Woodlandhomes.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Woodland Homes of Huntsville.

However ComplaintsBoard has detected that:

  • Woodland Homes of Huntsville protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Woodland Homes of Huntsville has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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About Woodland Homes of Huntsville

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Woodland Homes of Huntsville is a respected and well-known home builder in the Huntsville, Alabama area. With a strong reputation for delivering quality craftsmanship, excellent value, and exceptional customer service, Woodland Homes has become synonymous with comfortable, affordable, and stylish homes.

Woodland Homes offers a wide range of home designs, including ranch style, two-story, and cottage-style homes. They use premium materials and employ skilled tradespeople to ensure that every aspect of the build is of the highest quality. Attention to detail is evident throughout every aspect of the build, from the layout and design of the floor plan to the choice of interior and exterior finishes.

One of the standout features of Woodland Homes is their commitment to customer service. They understand that buying a new home is a significant investment, and they strive to make the process as straightforward and stress-free as possible. Their knowledgeable and experienced team works closely with each client to create a home that meets their unique needs and budget, ensuring that they are involved every step of the way, from the initial design consultation to the final walk-through.

Another reason why Woodland Homes of Huntsville is so highly regarded is their excellent reputation in the industry. They have worked hard to establish strong relationships with suppliers and subcontractors, which allows them to provide their clients with the highest quality materials and workmanship at the most competitive prices.

If you are looking for a home builder that offers exceptional quality, excellent value, and outstanding customer service, then Woodland Homes of Huntsville should be at the top of your list. They have the experience, expertise, and commitment to ensure that your new home meets all your expectations and more. So why wait? Contact them today and take the first step towards realizing your dream home.

Overview of Woodland Homes of Huntsville complaint handling

Woodland Homes of Huntsville reviews first appeared on Complaints Board on May 21, 2023. The latest review Woodland Homes placed home on the wrong side of lot causing high grade driveway was posted on May 21, 2023. The latest complaint Woodland Homes placed home on the wrong side of lot causing high grade driveway was resolved on May 21, 2023. Woodland Homes of Huntsville has an average consumer rating of 5 stars from 1 reviews. Woodland Homes of Huntsville has resolved 1 complaints.
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  1. Woodland Homes of Huntsville Contacts

  2. Woodland Homes of Huntsville phone numbers
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    More phone numbers
  3. Woodland Homes of Huntsville emails
  4. Woodland Homes of Huntsville address
    7545A Highway 72 W, Madison, Alabama, 35758-9506, United States
  5. Woodland Homes of Huntsville social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2024
Woodland Homes of Huntsville Category
Woodland Homes of Huntsville is ranked 110 among 510 companies in the Residential Sales category

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