World of Spas’s earns a 2.0-star rating from 4 reviews, showing that the majority of customers are somewhat dissatisfied with spa purchases.
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world of spas is awsome!
world of spas is awsome! they have the best hot tubs ever. the staff is super nice and helpful. i got my hot tub from them and it's the best thing ever. i highly recommend this store to anyone looking for a hot tub. you won't regret it!
I buy hot tub cover on sept 1
I buy hot tub cover on sept 1. They say it take 2 months but it take 2.5 months and they still don't know where it is. I cancel and they charge me 15% fee even though they don't have it. So not fair. Won't use again.
World of Spas Complaints 2
We got a new hot tub from World Of Spas in Edmonton for $16,000 in July
We got a new hot tub from World Of Spas in Edmonton for $16,000 in July. It came on September 2nd. We saw that it was leaking after a couple of days of filling it. We called the company and they came a week later to drain, flip and look for the leak. They flipped it back and we had to refill it with water and chemicals. In October, we saw that it was still leaking. I called the company on Oct 14th to tell them it was still leaking. They said they would send someone out within the next week. No one came. I have been calling and emailing since then. They say they don't have any technicians to fix the tubs, but it's been a month since we asked them to fix the second leak. When I emailed them today to ask, they said a tech would come out to fix it NEXT Friday. It will have been 6 weeks since we first called about the leak. I asked for a refund or compensation for not being able to use the tub this whole time, but they said they don't refund ever. We feel like they don't care about us now that they have our money. We don't think they'll be able to fix the tub and we won't be able to use it this winter. We don't trust this company anymore.
Me and my partner were looking to buy a hot tub as a wedding gift for ourselves
Me and my partner were looking to buy a hot tub as a wedding gift for ourselves. We stumbled upon World of Spas and decided to check it out. The salesperson kept telling us that their hot tubs have 6 or 7 Hp pump motors which are better than their competitors. We liked the design and decided to order one for our COVID staycation. We paid a $2000 deposit and were told that it would take 5 to 6 months to arrive. A week later, we went back to the showroom and I took a photo of the electric motor name plate. To my surprise, there was no HP specified on the label, only a model number T5505, which I later found out was a 3 HP motor. This was the first issue.
We also noticed that the company had the *** logo on their website and advertising, but we were not allowed to collect it. When we asked for clarification on the motor sizes, the salesperson said that he meant BHP (Brake Horse Power), which is not how electric motors are rated. We asked for a letter from the manufacturer's engineering department, but we never received one. Instead, the salesperson offered us a massage chair as part of the deal. We told him that we needed the letter and details to size our electrical at home and get a permit from the city of Edmonton. We lost trust in the company and decided not to deal with them anymore. We do not recommend World of Spas.
Is World of Spas Legit?
World of Spas earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for World of Spas. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
World of Spas has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
World of Spas has claimed the domain name for worldofspas.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Worldofspas.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Worldofspas.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Worldofspas.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from World of Spas, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- World of Spas protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to World of Spas has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About World of Spas
The website features a vast collection of spas from around the world, each offering unique and specialized treatments that cater to different needs and preferences. Customers can browse through the website to find the perfect spa that suits their requirements, whether it is for relaxation, rejuvenation, or healing.
World of Spas also offers a range of spa products that customers can purchase online. These products are carefully curated to ensure that they are of the highest quality and meet the standards of the most discerning customers. From skincare products to aromatherapy oils, customers can find everything they need to create their own spa experience at home.
One of the unique features of World of Spas is its blog section, which provides customers with valuable information on various spa treatments, products, and services. The blog is regularly updated with new articles that cover a wide range of topics, from the benefits of different types of massages to the latest trends in skincare.
Overall, World of Spas is a one-stop-shop for all spa-related needs. With its vast collection of spas, high-quality products, and informative blog, customers can trust that they are getting the best spa experience possible.
Overview of World of Spas complaint handling
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World of Spas Contacts
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World of Spas phone numbers+1 (780) 436-7727+1 (780) 436-7727Click up if you have successfully reached World of Spas by calling +1 (780) 436-7727 phone number 0 0 users reported that they have successfully reached World of Spas by calling +1 (780) 436-7727 phone number Click down if you have unsuccessfully reached World of Spas by calling +1 (780) 436-7727 phone number 0 0 users reported that they have UNsuccessfully reached World of Spas by calling +1 (780) 436-7727 phone number
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World of Spas address6120 99 St NW, Edmonton, Alberta, T6E 3P2, Canada
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World of Spas social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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