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WOW HD
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
WOW HD Customer Service Phone, Email, Contacts

WOW HD
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5.0 1 Complaint
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WOW HD Complaints 1

How responsive is WOW HD's customer service?

1 Resolved
0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

How is WOW HD’s rated by customers?

WOW HD’s earns a 5.0-star rating from 1 reviews, showing that the majority of customers are exceptionally satisfied with purchases.

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amend cd confirmation contacted customer service delivery address dispatched fault necessary actions wrong delivery address
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11:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WOW HD Sent to the wrong address

I ordered a cd from cdwow, when ordering I edited the delivery address details with a new delivery address, when I received confirmation of my order the confirmation had an old delivery address where I no longer live, within a minute I emailed the cdwow customer service dept and advised them of the correct delivery address, I recieved an email back confirming they have taken the necessary actions to amend the delivery address, 24 hours later I receive an email from cdwow advising my cd had been dispatched but was sent to the wrong delivery address.

I've since contacted the cdwow customer service dept and they've advised it was my fault in the first place and I basically have to wait nearly 2 months to see if the cd gets returned.

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Overview of WOW HD complaint handling

WOW HD reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Sent to the wrong address was posted on Oct 22, 2009. The latest complaint Sent to the wrong address was resolved on Oct 22, 2009. WOW HD has an average consumer rating of 5 stars from 1 reviews. WOW HD has resolved 1 complaints.
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  1. WOW HD Contacts

  2. WOW HD phone numbers
    61,39412356
    61,39412356
    Click up if you have successfully reached WOW HD by calling 61,39412356 phone number 0 0 users reported that they have successfully reached WOW HD by calling 61,39412356 phone number Click down if you have unsuccessfully reached WOW HD by calling 61,39412356 phone number 0 0 users reported that they have UNsuccessfully reached WOW HD by calling 61,39412356 phone number
  3. WOW HD address
    5 Harper Street, Abbotsford, Victoria, 3067, Australia
  4. WOW HD social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
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