WowAfrican’s earns a 1.0-star rating from 6 reviews, showing that the majority of customers are dissatisfied with hair products.
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Wig
I am writing to formally complain and warn other consumers about the subpar quality and deceptive practices of Wow African Wigs. My experience with Wow African has been nothing short of disappointing and frustrating, and I feel compelled to share my story to prevent others from falling victim to their unethical business practices. After reading numerou...
Horrible! Wrong color!
They sent me wrong color hair and did not replace! I contacted WowAfrican and told them that I was not satisfied with my purchase and asked for a replacement and their rep only annoyed me with ridiculous questions. They asked me if I didn't like the quality. I told them that there was nothing wrong with quality but color was wrong and not the one I ordered. And then they said "thanks for shopping with us" and that's all! I need a replacement, I can't use this hair because it's too dark!
I will not buy from them again, because these people are crazy and unprofessional. I told them a million times that I need another color and they asked why didn't I like the quality. Horrible!
Quality
Purchased a wig from www.wowafrican.com website. It was supposed to be real human hair wig but the one arrived looked nothing like pictures and definitely had nothing to do with real human hair! It was very badly made, hair was synthetic, and I could even see a cap!
I wanted to get a refund, but unfortunately customer service never bothered to answer my messages and it seems like they decided to keep my money. I will never buy anything from them again and I'll make sure to tell everyone I know about WowAfrican website!
Is WowAfrican Legit?
WowAfrican earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding WowAfrican.
With only 0% of 0 complaints being resolved, WowAfrican slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
Exercise caution when using wowafrican.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
We conducted a search on social media and found several negative reviews related to WowAfrican. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- WowAfrican has registered the domain name for wowafrican.com for more than one year, which may indicate stability and longevity.
- Wowafrican.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Wowafrican.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Wowafrican.com you are considering visiting, which is associated with WowAfrican, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Scammed by WowAfrican.
I had an awful experience with WowAfrican. I bought some hair from them, but hair I received was horrible and ugly! I contacted their customer service and was told to send them pictures of that disgusting hair . After the pictures were sent they said that is was my fault and I damaged the hair. But the funnies part was that I sent them pictures of my hair. These people don't even know how their products look like! They said that I damaged the hair because I straightened it. Then I sent them the picture of the hair I received and they offered me a discount for another order. They also asked me to send their hair back to them. WowAfrican is a scam website! They cannot even tell the difference between their products and some other random hair! They care only about taking and wasting our money. Don't purchase hair from this fraudulent company!
The wig bad-quality and hairs were straight
I didn’t like the wig, which I bought from the company www.wowafrican.com. I found that wig and felt in love with it. The wig arrived and it didn’t look as on the photo. It was wavy and but bottom hairs were straight. The seller agreed to change the wig, but I have waited 2 months. However, the seller stated that they shipped from USA, but my parcel arrived from China. Therefore, the quality was terrible.
the hairs were thin and bad-quality
I will never again use the website www.wowafrican.com. I bought hair extensions from them, but the hairs were so thin and the order didn’t look as on the website. I contacted the customer services and explained the problems. But the seller told me that they could do nothing. They sent me correct order and didn’t want to waste their time. Terrible services and attitude.
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Overview of WowAfrican complaint handling
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WowAfrican Contacts
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WowAfrican phone numbers+1 (866) 882-6767+1 (866) 882-6767Click up if you have successfully reached WowAfrican by calling +1 (866) 882-6767 phone number 0 0 users reported that they have successfully reached WowAfrican by calling +1 (866) 882-6767 phone number Click down if you have unsuccessfully reached WowAfrican by calling +1 (866) 882-6767 phone number 0 0 users reported that they have UNsuccessfully reached WowAfrican by calling +1 (866) 882-6767 phone numberCustomer Service+1 (516) 529-4902+1 (516) 529-4902Click up if you have successfully reached WowAfrican by calling +1 (516) 529-4902 phone number 0 0 users reported that they have successfully reached WowAfrican by calling +1 (516) 529-4902 phone number Click down if you have unsuccessfully reached WowAfrican by calling +1 (516) 529-4902 phone number 0 0 users reported that they have UNsuccessfully reached WowAfrican by calling +1 (516) 529-4902 phone numberInternational
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WowAfrican emailsservice@wowafrican.com100%Confidence score: 100%Support
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WowAfrican addressMetairie, Louisiana, 70005, United States
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WowAfrican social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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