Eye Design New York / Nadia-Afanaseva.com’s earns a 1.0-star rating from 2 reviews, showing that the majority of beauty service clients are dissatisfied with aesthetic enhancements.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Ombré/powder eyebrows
Unprofessional and poor customer service. Stay away.
Manager Shantel is rude and pushy, like she is hustling at the street market - not at the supposedly upscale salon off the 5th Avenue.
I've visited Eye Design Studio a month ago for Ombré Eyebrows.
Location itself is renovated and nice, no complaints here. Technician Aini K asked me many questions, drew my eyebrows - it was fine. Within a month after the procedure my eyebrows faded completely, it doesn't look like it was any procedure performed AT ALL.
Procedure costs $490, touch up is $200.
2 days before my confirmed appointment for touch up on Thu I got a call from Shantel stating that same technician (Aini K) won't be available for my appointment, and her closest availability is going to be 2 weeks from now, which is impossible date for me. When I said no - she offers me another technician for Thu, but at completely different time of the day than my initial appointment we're - still in a very pushy nasty manner.
Since I'm put off by this behavior and also extremely unhappy with the results of my first procedure (there is 0 results to be seen) I've decided to cancel the touch up and just go elsewhere.
Obviously there is no refunds, which is understandable.
I've got over excited - just as many other people who follow them on Instagram @eye_design_ny - images of the work they post there are stunning.
But, before you book - think twice and it might be a good idea to go elsewhere. Worst customer service and questionable quality of services.
A disappointment.
Desired outcome: Full refund for the initial procedure
Eyelashes and microblading eyebrows
Worst service in the world! Except the front desk workers. Other than that worst service ever. The tech I had was the worst. She was so rough and even though I told her she was hurting me, she sucked her teeth and kept going! Through out the time I was there different techs were going inside my room and they were speaking in russian which I find super disrespectful due to the fact that some people dont speak russian, and you dont know if they are talking about you or not. When I saw myself in the mirror in the bathroom which btw was disgusting; I wanted to cry, she did such a horrible job! I do not ever recommend this place to anyone! And I will make sure to let everyone I know not to come to this establishment! And specially friends that already go there along with my followers from my blog! Big mistake eye design! You people are trash and your work is trash!
Mikhail Grachkov / Nadia Afanaseva / Eye Design studio / XLashes VIP / Eye Design Store / Eye Design University / EyeDn.com
_________________________________
I did microblading with their most experienced artist Nadia Afanaseva and spent over 2500$ including the touch up fee and tips. After two touch ups and multiple last minute cancellations on their part, my eyebrows still look uneven and too dark for my hair color. Some areas look lighter than others, which gives the appearance of having bare spots in some areas.
The pictures are misleading, they don't show how your brows will actually look after healing, only right after the procedure or the touch up. My brows look nothing like fine and crisp hair strokes like advertised. More like think and blurry. The procedure is unpleasant and time consuming and there's a big chance that won't come out correctly (nobody explains you that part!)
Really disappointed!
their email: studio@eyedn.com
All the websites they own:
https://archive.fo/SFblH
https://archive.fo/YMFCe (with address in St Petersburg Russia)
https://archive.fo/jyk6q
https://archive.fo/tYXdm
https://domainbigdata.com/gmail.com/mj/yBzO1QjAxKuGiteru0SNbg
https://archive.fo/2lRwi
https://www.yelp.com/biz/xlashes-vip-manhattan
https://archive.fo/whwHa
https://archive.fo/d0xvv
https://www.linkedin.com/in/mike-grachkov-a6b8b6124
https://plus.google.com/117010749466523319444
https://archive.fo/1rGje
https://archive.fo/1kl6s
https://domainbigdata.com/eyedesignny.com
They also own an IT business:
https://findgovdb.com/unitedstate/newyork/4679205/IT-SEM-INC
https://bestbusinessny.com/company/4679205/it-sem-inc.html
Is Eye Design New York / Nadia-Afanaseva.com Legit?
Eye Design New York / Nadia-Afanaseva.com earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Eye Design New York / Nadia-Afanaseva.com. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Nadia-afanaseva.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nadia-afanaseva.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Nadia-afanaseva.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The nadia-afanaseva.com may offer a niche product or service that is only of interest to a smaller audience.
Eye Design New York / Nadia-Afanaseva.com Reviews 0
If you represent Eye Design New York / Nadia-Afanaseva.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Eye Design New York / Nadia-Afanaseva.com complaint handling
-
Eye Design New York / Nadia-Afanaseva.com Contacts
-
Eye Design New York / Nadia-Afanaseva.com phone numbers+1 (888) 741-4242+1 (888) 741-4242Click up if you have successfully reached Eye Design New York / Nadia-Afanaseva.com by calling +1 (888) 741-4242 phone number 0 0 users reported that they have successfully reached Eye Design New York / Nadia-Afanaseva.com by calling +1 (888) 741-4242 phone number Click down if you have unsuccessfully reached Eye Design New York / Nadia-Afanaseva.com by calling +1 (888) 741-4242 phone number 0 0 users reported that they have UNsuccessfully reached Eye Design New York / Nadia-Afanaseva.com by calling +1 (888) 741-4242 phone numberCustomer Service+1 (917) 200-0737+1 (917) 200-0737Click up if you have successfully reached Eye Design New York / Nadia-Afanaseva.com by calling +1 (917) 200-0737 phone number 0 0 users reported that they have successfully reached Eye Design New York / Nadia-Afanaseva.com by calling +1 (917) 200-0737 phone number Click down if you have unsuccessfully reached Eye Design New York / Nadia-Afanaseva.com by calling +1 (917) 200-0737 phone number 0 0 users reported that they have UNsuccessfully reached Eye Design New York / Nadia-Afanaseva.com by calling +1 (917) 200-0737 phone numberCall Or Text
-
Eye Design New York / Nadia-Afanaseva.com emailsstudio@eyedn.com100%Confidence score: 100%Support
-
Eye Design New York / Nadia-Afanaseva.com address5 E 57th St., 11th Floor, New York, New York, 10022, United States
-
Eye Design New York / Nadia-Afanaseva.com social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Eye Design New York / Nadia-Afanaseva.com company
Eyelashes and microblading eyebrowsOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.