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CB Jewelry and Watches BestReplica Seller didn't communicate with customers
BestReplica

BestReplica review: Seller didn't communicate with customers 9

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Author of the review
8:13 am EST
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I bought replica watch from the company www.bestreplica.sr. After 5 days I haven’t received any news from the seller. I decided to cancel my order. I went to the website and tried to cancel the order, but I couldn’t do it through the website. Also the seller didn’t reply to my emails. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

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David Manager
New York, US
Jan 05, 2015 6:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Unfortunately I feel is necessary to publish the true nature of our dealing with Jose.

This is the history...

1. Jose ordered with us on the 21 December.
2. Jose's card was declined as he had supplied an incorrect billing address.
3. Jose correct details finaly were given to us and our merchants approved his credit card payment on the 23rd December.
4. On the 24th December his watch was then assembled and checked over to be made ready for shipping.
5. On the 26th December he emailed us a weird and extremey abusive email saying he hadn't been contacted ( on Christmas Day, which we were close for ) in this email he also instructed us to cancel his order and refund his money, this email also ended with a barrage of more abuse and threats from him.
6. We responded to him via email on the 27th and confirmed we had canceled his order as to his request and that we required him to fill in a form for his money to be charged back to his credit card by our merchants.
7. Since then we have received more insulting emails from him and on the 28th December he started posting all the above and a lot of BS about us all over the Internet.

TO CONCLUDE:
We of course have no issues refunding his or anyone's money, as he has been told categorically since we were notified of his wish to cancel. This in fact is also guaranteed by our merchant providers and Visa card themselves. As with any company that opperates with credit cards, the buyer is always 100% protected by their credit card company to get their money back on cancelling or returning goods.

Therefore it is simply impossible to be scammed by us, so I have no idea what this guy's problem is apart from being a very highly strung individual.

We have all correspondence at hand so If anyone wishes to see further email proof of the above matter please contact me so you can really see for yourself that his guy needs psychiatric help!

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ESTAFADO
VE
Jan 06, 2015 4:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

It is for us all very curious that after they argued that I was one of their unfair competitors and say "People of this type is a total nut job ... there is always one" they have finally recognized that I bought a watch that paid for watch him and they did not send nor refunded my money.

Although I must admit that finally forced to recognize and publish a truth to "average" the first and fundamental question of this thread is shipping the watch or my money back

In the "detailed" long account of them and they do not state the facts as indeed occurred, omit important facts and draw a little distorted reality.

But it is a breakthrough in that they finally acknowledged the existence of the sale transaction.

But in this post I will just say that if they go on vacation the least they can do is inform customers whose purchase is in the process telling them: "" we will vacation and holidays from day x Until x time x ""

In the worst case they must put an autoresponder on your email and thus avoid arousing suspicion, doubt, conjecture and suspicion on the buyer. I made many phone calls and there was no vacation message.

Indeed, and as I said in my post I sent many emails to them the first cordial and address the lack of response from them mails subsequent emails were somewhat stronger wondering about the status of delivery and they did not respond. It is also true that amid the prolonged silence them and reading the post published by others the obvious, elementary, undeniable and irrefutable doubt and suspicion of reputation and honesty of them woke up.

I never canceled my order just told them to send my watch I bought and paid or refunded my money.

From the above as well as all the facts I have real evidence for anyone interested them can send them to whoever you want or equal publish them.

CONCLUSION: While they do not return the money I still think that bestreplica.sr is a scam.

FINAL: Recognized the facts for you as indeed has been publicly SAY ¿¿Are you going to return my money right away ?

If your answer is affirmative I will give this matter closed.

Otherwise I will follow your advice and seek a psychiatrist but I recommend you find a good lawyer.

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David Manager
New York, US
Jan 07, 2015 6:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Here is a copy of the last emails I sent you regarding your refund.

On 29 Dec 2014, at 15:09, BestReplica wrote:

Alberto

I have tried to call you on the phone number you have supplied tel:+[protected] but can't get through.

I have canceled your order as to your request but need to contact you regarding your refund. Please supply us with a working phone number and best time to call you.

Awaiting your response
David
The Bestreplica Team

-------------------------------
Here is the Second email I sent to you regarding your refund...

On 29 Dec 2014, at 19:48, BestReplica wrote:

Sorry we don't speak Spanish. All I wanted to say is as follows...

For your refund please contacted your credit card company and have them action the refund, we have instructed our merchants to approve this.

Best
David
The Best replica Team

-----------------------------

SO I ASK YOU AGAIN WHAT PART OF THIS IS A SCAM? OR DONT YOU SIMPLY UNDERSTAND?

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ESTAFADO
VE
Jan 07, 2015 1:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Unfortunately for you, you keep writing nonsense.

You do not need the intervention of my bank to make the return operation, any idiot knows this.

You try to hide the truth, the threats you've done to me and every time you write you sink deeper into the mud

Just pay and close this issue.

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David Manager
New York, US
Jan 08, 2015 4:38 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Why is it so hard for you to don't as I say? Contact you credit card company and request a chargeback we have pre authorised this our merchants. This is how it works with our 3rd party merchants.

WE TOLD YOU TO DO THIS WEEKS AGO!
If you spent one moment doing this rather than screaming like a baby that's dropped his rattle you would have already been refunded!

REALLY In 22 YEARS in this business we have never come across a more difficult or stubborn person as you Jose Alberto Fernàndez Testa, you deserve a medal!

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ESTAFADO
VE
Jan 08, 2015 7:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You, Damon Charles Chappell or Emma Louise Addis.

Read slowly and carefully:

Do not continue with the lies.

You wrote me several emails saying: "delete all my posts and THEN you pay".

I told you, pay first and you said NO

At this point, do not pretend you play disengaged and you do not intend to be the good lamb or Little Red Riding Hood tale.

I repeat, my bank said you could refund the funds without any need or request my bank. My bank can not do anything in this regard.

You must give your bank a written order.

Your bank return the money back to my card.

If yours truly and real intention is to return the money, and return operation funds to my card is complicated for you, simply transfer the money to my bank account or send me a check, what is the problem ?

Do not be stubborn, work as a professional and let go of grudges towards me. Always remember you that I was the victim.

All this happened because of you.

I publicly challenge you to return the money, you know how to do ...

In the event you do not want to return my money, you know what to expect.

Many greetings, Damon Charles Chappell or Emma Louise Addis. Send him my regards the pseudonym "David" or "Rebecca"

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ESTAFADO
VE
Jan 08, 2015 7:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

In demonstration of my good faith and giving you the benefit of the doubt, I propose publicly:

As is apparently difficult for you to return my money, send me the watch I bought.

The clock must be exactly the one you posted on its website with all its features, appearance and qualities.

Imagine for a moment how clean would bestreplica.sr, his name, his reputation, reliability and honesty.

I write to all wuao ! great and wonderful watch !

Here is the other alternative or exit, which I proposed to you many times in the past but you did not accept

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David Manager
New York, US
Jan 08, 2015 7:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You see again.. More BLA BLA from you!

YOU ARE 100% INSURED BY YOUR CREDIT CARD COMPANY. YOU WILL BE REFUND IN FULL YOU JUST HAVE TO SEND IN THE FORM TO OUR MERCHANTS REQUESTING YOUR REFUND!

HOW MANY TIMES DO I HAVE TO TELL YOU THIS!?

If you want to communicate with us further then do so by the correct channels by site email or phone.

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Anas El Attar
US
Feb 21, 2016 9:12 am EST

Hi
I ordered an order on 28 October 2015 under the reference # 14068 and I didn't receive any thing till now.
Anas

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