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CB Online Shopping Dubizzle Middle East Dubizzle's disarray: a review of frustration and inconvenience
Dubizzle Middle East

Dubizzle Middle East review: Dubizzle's disarray: a review of frustration and inconvenience 1

M
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3:36 am EDT
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My recent experience with Dubizzle has been nothing short of a nightmare, characterized by incompetence, mismanagement, and a blatant disregard for customer satisfaction.

It all began when I entrusted Dubizzle to facilitate the sale of my car. Despite agreeing on a sale price of 25K AED, Dubizzle's commission amounted to a staggering 2,100 AED, which was deducted as a "succession fee." However, the transaction quickly unraveled when the buyer discovered issues with the odometer and backed out. Subsequently, the buyer agreed to purchase the car for 18K AED.

What adds insult to injury is the misguided advice given by Dubizzle's sales agent. I was convinced that conducting the local transfer from Sharjah to Dubai would save both time and money, despite the buyer needing to collect the car from Dubai. As a result, I was forced to travel to Sharjah for the local transfer, incurring additional expenses of around 320 AED, when a tow truck would have cost only 150 to 200 AED.

In an attempt to salvage the situation, Dubizzle agent said they could request to waive off the succession fee, and the buyer would pay me 18K for the car. However, until they received approval from management, they would keep the car in their yard, as it couldn't be driven due to no plate, insurance, and registration, despite us already completing the transfer from Sharjah to Dubai.

However, this fleeting solution soon turned into another debacle when the buyer backed out again, leaving me stranded with a car I couldn't register under my name.

Dubizzle's negligence became glaringly apparent when I attempted to register the car, only to discover that the mortgage from the buyer (who backed out) was still active, rendering the registration process impossible.

Despite assurances from Dubizzle, the resolution of this issue remains elusive, with no concrete timeline provided for when the mortgage will be cleared. In the meantime, I am left in limbo, unable to drive the car and burdened with the additional inconvenience and uncertainty.

Dubizzle's lack of accountability and failure to uphold basic standards of professionalism have made this entire ordeal a harrowing experience. As a platform that purports to facilitate seamless transactions, Dubizzle has fallen woefully short, leaving customers like myself stranded in a quagmire of incompetence and mismanagement.

In conclusion, I cannot in good conscience recommend Dubizzle to anyone seeking to buy or sell a car. The litany of issues I have encountered underscores the urgent need for Dubizzle to reassess its practices and prioritize customer satisfaction above all else.

Sincerely,

Muhammed

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F. Bartell
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If you haven't already, try reaching out to Dubizzle's customer service through their website or social media channels to escalate the issue. Clearly explain the situation and demand a resolution, including the clearing of the mortgage and compensation for the extra costs you've incurred. If that doesn't work, consider seeking legal advice to understand your options. You might also want to share your experience on other consumer review sites and forums to warn others. Keeping all your records and communications will be crucial for any further actions you decide to take.

  1. Dubizzle Middle East Contacts

  2. Dubizzle Middle East phone numbers
    +971 44 466 800
    +971 44 466 800
    Click up if you have successfully reached Dubizzle Middle East by calling +971 44 466 800 phone number 10 10 users reported that they have successfully reached Dubizzle Middle East by calling +971 44 466 800 phone number Click down if you have unsuccessfully reached Dubizzle Middle East by calling +971 44 466 800 phone number 11 11 users reported that they have UNsuccessfully reached Dubizzle Middle East by calling +971 44 466 800 phone number
  3. Dubizzle Middle East emails
  4. Dubizzle Middle East address
    11th Floor, Shatha Tower, Dubai Media City, Dubai, United Arab Emirates
  5. Dubizzle Middle East social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Dubizzle Middle East Category
Dubizzle Middle East is ranked 1223 among 1606 companies in the Online Shopping category