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Yahoo! review: caution everyone! arrogant and unresponsive company! 248

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

It is after several weeks of incessant e-mails and long distance phone calls to Yahoo! Offices in U.S. from Australia that I finally decided to write to you. I have been a small business customer of Yahoo! And I own and operate my web domain through the company. My company domain is www.gameplanconsultants.net.

A few weeks, my Yahoo account was deactivated. I have made at least fifteen calls to the U.S. at different Yahoo! numbers but no one can tell me why the account has been deactivated. Instead, I get a form reply directing me to the Yahoo! Website indicating the terms of service. A couple of Yahoo! people that I managed to get hold of told me that the deactivation “may” be initiated by the Billing Department, but no one is available to talk to me in the Billing Department. My Yahoo! Bills were automatically charged to my VISA account, and there has never been a problem with paying Yahoo!

I have my business mail through the Yahoo! account but have been unable to access it for several weeks. The company has my address book with all my important business contacts as well as all my business correspondence. In a complaint filed with the Better Business Bureau of Silicon Valley, I had requested that the company at least send me a file containing my address book and e-mails, and I would happily move to another web hosting site. I have not done anything whatsoever to violate the terms and conditions of my contract with Yahoo! The company is arrogant and unresponsive, and a thief. What they have done is analogous to a landlord evicting you without any notice and confiscating your property despite your paying all the rent on time and abiding by the terms of the rental agreement. I would strongly caution everyone against doing business with this company, or even to use any of their free services. You never know when they will shut you down. The damage caused to my business by Yahoo! easily runs into thousands of dollars. Unfortunately, being so far from Silicon Valley, I cannot sue the company yet. The rest, please beware.

248 comments
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Masuku
US
Sep 01, 2018 3:49 pm EDT

Hi

I had a yahoo email account, which I have since deactivated. However, there are emails which are beeing sent to me and my contacts from that account.
Please look into this matter as this is creating problems for me. Can you make sure this email account is deactivated.
Emaill address: masukunk@yahoo.com

Regards
Njabulo

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Sanket Patel
US
Sep 01, 2018 5:27 pm EDT

While using yahoo mail, I minimized the window and was shocked to see the graphic of the web. I am attaching the image that will help you what exactly I am talking about. The company does not pay enough to Front-end engineer.

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Lucy81
US
Sep 01, 2018 5:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I can't sign into my account via any way possible. I'm not receiving any code via my phone and this email account stores lots off personal information..I tried everyday possible to contact yahoo.

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Bernie Maquilan
PH
Sep 01, 2018 9:41 pm EDT

I cant access my yahoo account. I didnt forget the password but the account has been locked out and it keeps on asking for a number or other alternate email address. I have been going through the account recovery steps again and again but none of the other options are working.

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kanagasabai
MY
Sep 01, 2018 9:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

its been 2 weeks i cant see my old mails in yahoo mail

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captwilby
Los Angeles, US
Sep 01, 2018 11:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why am I getting bombarded with these emails Yahoo reminder is constantly reminding me to purchase something on a daily basis five times a day I want this to stop

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satha sivam
US
Sep 01, 2018 11:26 pm EDT

Received an email regarding disabling my yahoo mail account from https://login.yahOo/account/cancel-request which I did not ask for .please do the needful
Thanks
Sathasivasubramanian

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ceedeeyesreadymix
IN
Sep 01, 2018 11:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Received a email, might be a spam.
Attached the screenshot of the email from scurtis@standleeforage.com to ceedeeyesreadymix@yahoo.com

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karoyston
US
Sep 02, 2018 1:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been uploading pdf files in a yahoo group file for over a year and now cannot upload. I have tried on three different computers

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Erasers
US
Sep 02, 2018 1:30 am EDT

This guy, lives in search for change in greenburgh New York, which is a group home I am afraid Alex Newman hated someone so much because he is strong bad and mean he might beat someone up!

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Whothat
US
Sep 02, 2018 3:28 am EDT

The change made today is worthless. Your engineer's have eliminated a user friendly page to something which is now allows no access to other tabs.

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rahul beedi
US
Sep 02, 2018 3:54 am EDT

i have old email id the mail id locked what should i do i have created same id again all my mails are gone rahulbeedi@yahoo.com

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Ameet.patel1987@yahoo.in
US
Sep 02, 2018 6:46 am EDT

With Subject: Re: Organize and restore emails : Email is unexpectedly missing or lost [ref:1N00000V9HejQAF:ref] I had sent multiple emails to yahoo mail team on email id: customercare@cc.yahoo-inc.com since 6days but no update or restored my deleted folders.

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Cheung111
HK
Sep 03, 2018 2:55 pm EDT

I have the Yahoo small business service. The email account suddenly disabled without notice since May 9. There is NO way to contact Yahoo to get the service unlocked, however, it keep charging me money!

My Yahoo business account name is samuel@provencelayout.com

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Rohan Arora
US
Sep 03, 2018 4:13 pm EDT

Mails are not coming on my yahoo account and i checked all the setting my work has stopped plzz check what are the issues

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jeevakutty1991
US
Sep 03, 2018 6:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my account is jeevachinny@yahoo.co.in i am not able to verify i am not registered any mobile mail to verify, i want to verify with gmail, my gmail id is jeevakutty1991@gmail.com, kindly take action on my complaint, i registred complaint more than 3 times but no feedback is there...

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VikasGusain
US
Sep 03, 2018 9:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am not able to access my entire mails from last 1 week. It is pissing me off. How come the services of Yahoo have become so worst I have that ID since long. I have changed my email ID from Yahoo to Google.

Pl. Do the earliest needful on urgent basis.

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ENOUGHSfedup of YAHOO
US
Sep 03, 2018 10:16 pm EDT

I am tired of spams. In my main box. One month i get 3000 spams
this is not the case with other sites, horribleeeeeeeeee!11
enough is enough ... Stop this problem and if you cannot inform, so that i stop using this awful site called yahoo.Com

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jca12
US
Sep 04, 2018 12:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo is showing disturbing animated black spider picture for days on email page as Sponsored Advertising; Ultrasonic Pest Reject is the company. Still there as of 11/26/2017. Please remove this ad, Yahoo. It is creepy and disturbing to me as a user. Thanks.

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Karan Sanotra
US
Sep 04, 2018 12:23 am EDT

Mail not responding well

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Kabiru saidu
NG
Sep 04, 2018 7:09 am EDT

My name is kabiru saidu I cannot access my email account just like that, I don't now what happen. I still have my password. The account is a busy may yard yahoo.com . also my phone number is [protected]. thank you

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boho
US
Sep 04, 2018 7:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

alpha "d" fix it. It's disturbing

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R Neer
IN
Sep 04, 2018 8:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My name is Neeraj Rao, I have been using the mail id "neeraj_rao41@yahoo.com" but somehow I am not able to login to my mail id. Kindly delete the account, because I won't be responsible for any type of criminal activity from the account. My new mail id is neerajrao41@yahoo.com

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Nataliya Bobkova
US
Sep 05, 2018 5:34 am EDT

Recent. Your new home page is getting worst and worst. Why don't you stop? I definitely will switch to another provider's home page... I am tired of your "renovations".

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Frank Gordon1
US
Sep 05, 2018 9:13 am EDT

Your homepage has too many video's and uses up all my PC's CPU.

I will not be visiting your homepage again until the video's go away.

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Darsh Gupta
US
Sep 05, 2018 9:19 am EDT

I am unable to sign in. Suddenly I am unable to send the messages from my email I.e. prachi09_jod@yahoo.com
Earlier I was able to send the messages but suddenly it was showing sign in failed then I signed in by creating new password still unable to sign in my mail on my phone. Every time I am getting a pop put that imp account is not turned on

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jeevakutty1991
US
Sep 05, 2018 11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i forget my yahoo mail password i am not registered mobile number, i want to verify with gmail, my mail id user name is jeevachinny@yahoo.co.in kindly mail to jeevakutty1991@gmail.com to verify...

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dillhole
US
Sep 05, 2018 1:50 pm EDT

Priceline mobile advertisement freezes my mailbox screen and HAS MALWARE that tries to get into my computer. Please vet your advertisers and remove the PRICELINE MOBILE ADVERTISEMENTS.

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Hadie
CA
Sep 05, 2018 5:14 pm EDT

Email compose
Attachments are missing during sending.
When I go back and check my sent items I come to know that the email has no attachment.
This is while Im pretty much sure attachments are fully uploded and showed at the bottom of email body.
Very annoying. Receivers complaining about missing attachments.

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Tracy90
US
Sep 05, 2018 6:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tired of getting emails from Russian brides and other wired emails male enhancements. And from this web site contact@helpfory.com. Done asked them to stop and done subscribed multiple times.

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jeevakutty1991
US
Sep 05, 2018 6:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my mail id is jeevachinny@yahoo.co.in, i forget my password i am not registered any mobile number, i want ti verify with my gmail account jeevakutty1991@gmail.com kindly help me plsss ...

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Sharon Mascall
US
Sep 05, 2018 8:37 pm EDT

How do I stop junk emails? They say I have signed up when I haven't like bitcoin, dating sites and sex sites, also there is no unsubscribe option or if there is when I click on it something else appears please help

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sahil saharan
US
Sep 05, 2018 9:52 pm EDT

i have chosen google as my search operator but due to some error i think just because of yahoo it always search on yahoo instead of google, and I want to the why it is so?

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Michael Huftile
US
Sep 05, 2018 11:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please stop sending me all these stupid stories about stupid people. I want to see news, science, technology, not the Kardashians, Jensens, Duggers.
Celebrity is not news.
Sports is not news.

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Parthiban G
US
Sep 06, 2018 2:25 am EDT

Dear Sir/Madam,

I am using parthi_ban19@yahoo.com maid id since 15 years, but some problem issued i.e., unable to open my email due to security key, the security key sent to my mobile but mobile has damaged then tried to install app for other mobile also asking security key, so please disable my security key options.

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asim1974
IN
Sep 06, 2018 3:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi

I am unable to access my mail for last couple of days.

My id is king_love_tiger@yahoo.com

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Bob Burger
US
Sep 06, 2018 4:54 am EDT

Your tell me Donna Brazil comes out and says Hillary Clinton rigged the primary and is like your 35th headline? Your bias is stupid and obvious. You should just say it upfront so people can make their own decision to use your service or not.

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sanam choudhary
IN
Sep 06, 2018 5:01 am EDT

I m not able to open my home page not able to get any mail... showing like i have to reactivate my account ...can u please help on this...

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spongebob2_204@yahoo.com
US
Sep 06, 2018 5:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My name is Adriana Munoz and my email was spongebob2_204@yahoo.com and spongebob2004@sbcglobal.net
I am trying to reset my password, but at&t is giving me problems.
I simply want to update my password for my Yahoo account since it was hacked.
Please can you help me?

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Right to choose for myself
US
Sep 07, 2018 1:35 pm EDT

That you on a consistent basis locate every and any opinion, show, article, word spoken against the president.

Your bias is contemptable and you should be embarrassed as well as put out of business over it.

You embarrass yourselves and the country for trying to shovel crap to us daily versus unbiased information.
Therefore you negate everything you post looking more like a grocery store tabloid every day and have brought dishonor to your industry.

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  1. Yahoo! Contacts

  2. Yahoo! phone numbers
    +1 (800) 318-0612
    +1 (800) 318-0612
    Click up if you have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number Click down if you have unsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have UNsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number
  3. Yahoo! address
    701 1st Ave, Sunnyvale, California, 94089, United States
  4. Yahoo! social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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