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Yahoo! review: caution everyone! arrogant and unresponsive company! 248

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Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

It is after several weeks of incessant e-mails and long distance phone calls to Yahoo! Offices in U.S. from Australia that I finally decided to write to you. I have been a small business customer of Yahoo! And I own and operate my web domain through the company. My company domain is www.gameplanconsultants.net.

A few weeks, my Yahoo account was deactivated. I have made at least fifteen calls to the U.S. at different Yahoo! numbers but no one can tell me why the account has been deactivated. Instead, I get a form reply directing me to the Yahoo! Website indicating the terms of service. A couple of Yahoo! people that I managed to get hold of told me that the deactivation “may” be initiated by the Billing Department, but no one is available to talk to me in the Billing Department. My Yahoo! Bills were automatically charged to my VISA account, and there has never been a problem with paying Yahoo!

I have my business mail through the Yahoo! account but have been unable to access it for several weeks. The company has my address book with all my important business contacts as well as all my business correspondence. In a complaint filed with the Better Business Bureau of Silicon Valley, I had requested that the company at least send me a file containing my address book and e-mails, and I would happily move to another web hosting site. I have not done anything whatsoever to violate the terms and conditions of my contract with Yahoo! The company is arrogant and unresponsive, and a thief. What they have done is analogous to a landlord evicting you without any notice and confiscating your property despite your paying all the rent on time and abiding by the terms of the rental agreement. I would strongly caution everyone against doing business with this company, or even to use any of their free services. You never know when they will shut you down. The damage caused to my business by Yahoo! easily runs into thousands of dollars. Unfortunately, being so far from Silicon Valley, I cannot sue the company yet. The rest, please beware.

248 comments
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Helen Mendoza Gamboa
US
Oct 31, 2018 11:57 am EDT

Yesterday when i open my celphne to see what messge to my email when ill try to log in i cant log in ill try many time to put my correct passwords but still i cant log in.i saw the mobile whos the one hack my yahoo its cherry mobile H700.what i nees to do so i can get it back my yahoo

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Tommy Brewington
US
Oct 31, 2018 2:15 pm EDT

why do you make it so hard for conservatives to comment on liberal articles? one example is ABC's GMA. the keyboard will not react, over-react(double typing, etc), or change words and intentionally misspell. I don't want to hear it's my computer. i only have this problem trying to common on liberal sites.

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Yahooadsaredisgusting
US
Oct 31, 2018 7:16 pm EDT

Just one morning I would like to wake up and drink my coffee without having one of your ads containing a naked butt being stuffed down my view corridor. Smh

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funmi ojo
NG
Oct 31, 2018 8:20 pm EDT

i login regularly to my email account but after a while i wasnt able to login again using the same password. Note that i never changed my password.

my email is funmijemiojo@yahoo.com

this email contains vital documents, i will be pleased if you help in finding solutions.

thanks

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Mary Poalelungi
US
Oct 31, 2018 8:42 pm EDT

I have had Yahoo as my email for years, but I am tired of seeing all of the left-leaning, anti-trump articles on the yahoo news page. Please try to select more neutral articles for you news page. I don't want to have to go to another email provider. mary

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OldWarrior
US
Oct 31, 2018 10:33 pm EDT

On different computers I'm constantly prodded to log in to Yahoo mail, after which I get a confirmation that all's well. But within a week, the same happens over and over again. I seem to be stuck in a Groundhog Day scenario! Please Yahoo, do something about it!

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Tahokaro
US
Nov 01, 2018 12:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They politicize their news feed to the point that it is no longer helpful and, in my mind, tries to influence markets. Read the feed for the Dow updates... "trump slump", "trump induced sell-off"... are there any real finance analysts there anymore?

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Jaswin Kaur
US
Nov 01, 2018 2:13 am EDT

i m having problem to sign in. i remember my email jaswin_kaur@ymail.com but i have forgeten my password and i can't reset the password due to i have changed new phone number which is [protected]. my old contract number is [protected]. please help me

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Richard Rodriguez
US
Nov 04, 2018 11:08 am EST

Still Yahoo persists in creating news bad mouthing conservative opinions while supporting other free speech like liberal agenda politicians. Very very
disappointing to see the same junk. Guess YOU REALLY DO WANT TO BE A
TABLOID AFTER ALL. Scoot over tabloids Yahoo is stealing your business!

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Grampoptemp
US
Nov 04, 2018 9:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

What happened to my list of stocks I am watching? You switched my portfolio with someone else's.

Please advise how I can retrieve what used to be pf3 in my list of portfolios.

Grampoptemp@yahoo.com

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Negaa
US
Nov 04, 2018 9:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sir
I'm Irfan from india. My email id is irfan98432@yahoo.in. somebody tries to hack my id and view my mails. So each and every time when I open my id, pls send verification code to the registered phone number ends with ***5454 even from my own computer.
Thank you

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usacominghome
US
Nov 04, 2018 10:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PORNOGRAPHY: I have included a screenshot of the garbage showing on YOUR page. It is even at the bottom of THIS page.

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Michael Huftile
US
Nov 05, 2018 7:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I keep seeing the same false news items showing up every time I open Yahoo! I have flagged all of the "news" items I do not want to see in my preferences, yet you keep sending me crap.
Sports is not news. Quit sending me this crap.
Celebrities are not news. Quit sending me this crap.
Fashion is not news. Quit sending me this crap.

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gungah
MU
Nov 05, 2018 7:44 am EST

I am not been able to open my yahoo mails

gungahprakash@yahoo.com
gungahp@yahoo.com
p_gungah@yahoo.com

As I own several tourist residences and tourist book by sending a mail to me, I might lose business.

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Liviya Viruz
US
Nov 06, 2018 12:36 am EST

My email is liviya_ms@yahoo.com ..i create this k 2007 or 2008...was using it since mid of this year..the alternative email wil be start with lion***..i cant remember because its my friend's old email and she cant remember...plz help me to retrieve back my email as soon as possible...as this email is my main email for my other emails

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Nilesh Wadekar
US
Nov 06, 2018 1:40 am EST

This yahoo ID belongs to me, i was unable to recover my ID. Atlast i recovered my ID & now I am not able to check my emails. I see some technical error...plz try again later. Somewhat like this. Plz help.

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Gunaseharan Ganapathy
US
Nov 06, 2018 5:51 am EST

I have been advised by my colleagues that they have received 'email messages from my yahoo account with invitation to a link site'. As such, I want yahoo to confirm if my account has been hacked.

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choiceelevator
QA
Nov 11, 2018 5:44 am EST

Pls check due to our email looks stock up not receiving email instantly very slow and not updated the email from time to time.

Pls check urgently since this a company email where our transactions and business are being done on this emal. this email is already known to our client

thank you for immediate actions

Choice Elevators & Escalators Comp

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Michael Watts
US
Nov 11, 2018 12:44 pm EST

I keep getting pop ups saying that my yahoo account is out of date.Even after I have updated it for the umpteenth time. Some times I think it might be a spam site .So would you please quit.

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mikiliki
RS
Nov 11, 2018 1:44 pm EST

it is so stupid, today 1.11.2018. ///////20:45 local time, cant sign up to yahoo account;that means I cant create yahoo account, I have written all fields as they marked, but again and again reapiting same thing, write password, date if birth and etc.I DID IT ALL but cant sign up, SO STUPID

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Kiran.r9778
US
Nov 11, 2018 3:45 pm EST

The problem in mail is not at coming & not at going

Please find the problem

Thanking you

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Christopher Cummings
US
Nov 11, 2018 5:10 pm EST

Your [censored] sucks. It's still trying to LOG ME OUT! LOG ME OUT! Wow, ever since that [censored] took over, you guys just started sucking dicks.

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pholzwei
US
Nov 11, 2018 6:03 pm EST

I see nothing but negative news (or words used) on your front page about
President Trump?

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Bruce Cullen
US
Nov 11, 2018 11:15 pm EST

Major problems receiving emails to my yahoo mail account.

SMTP error from remote mail server after pipelined MAIL FROM: SIZE=20500: 421 4.7.0 [TSS04] Messages from 209.95.55.183 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html

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V.S. Dixit
IN
Nov 12, 2018 6:52 am EST

Every time I sign in It asks for verification either through other synced mail or through added contact number in my Yahoo mail with Id rpkd3@ymail.com
with added number +[protected]

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saleemullah
US
Nov 12, 2018 10:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

dear sir
i was a user of yahoo since 2002 but few yrears ago some one hack my id i informed to yahoo help line service
but still this time im not able to open my yahoo id
please help me there are my personal files in yahoo email
my yahoo id is salim1092002@yahoo.com

thanks and regards
saleemullah jalbani
email: salim1092002@gmail.com

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Singhrana
US
Nov 12, 2018 1:12 pm EST

could not received mails from 26 dec 16 to 28 january 17 plz let me know its big cause of worry to me

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rlwolnisty
US
Nov 12, 2018 1:53 pm EST

Every single day, you tell me it is the first time signing onto Yahoo mail with my iPhone. Every fricking day. Same iPhone I have had for 2 years, I don't clear my history. You guys are becoming really hard to deal with. Please send a response.

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Janetta McDonald
US
Nov 12, 2018 2:15 pm EST

You need to be more fair in your news reporting. All you put on your page is anti Trump and anti republican stories. Is it possible for more fair and balanced reports?

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Sanjay chavda
US
Nov 12, 2018 7:39 pm EST

I am not able to sign in to my account... Whenever I click on trouble on sign in and then they ask for email account but when I put my account they say that didn't recognize your account...please solve this issue immediately...

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Alexis lubawski
US
Nov 12, 2018 7:55 pm EST

I am trying to figure out my yahoo password, Alexistaylor393@yahoo.com, and everything I tried hasn't worked. I also don't know the digits to the number that is connected to my email so I have no way to get in. I tried almost everything in your help center but it did not help.

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Chombo scaver
US
Nov 12, 2018 9:01 pm EST

I am not able to receive mail in my in box for the last three days or so and I have even used other mail accounts to send mails to my self but they are not coming. my address is chombonet@yahoo.com
please resolve the above problem because this is my primary email address that I have in all my online transaction and hence I cant change it.

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l foster
US
Nov 12, 2018 9:23 pm EST

On muliple occasions this season I've been unable to set my line up for golf and anfew times for football. The message after i pick my team is always the same. A message reads, I've already entered this contest. Though when I check my line up it always empty. Missed abfew weeks because of this.

Lance foster

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Vishu Nagpal
US
Nov 12, 2018 11:53 pm EST

My email nagpalvishu118@yahoo.in
Vishu Nagpal
[protected]
I m not having acress to messages people send on yahoo mAil from last 2 months . I m in problem

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Michael Watts
US
Nov 13, 2018 12:03 am EST

I keep getting pop ups saying that my account is out of date. But I have already updated it. So when they keep asking for my email password I`m very Leary .Because I believe that this is spam. But its just so annoying .And if there is any way to make it.stop.

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duniya
MU
Nov 13, 2018 12:06 am EST

Very good morning .
My email add is rashidaullybux@yahoo.com. Have been using this email for years. I cannot sign in back as it's said password invalid, have tried and gone sign-in helper, no solution. have answered to questions since thursday 16.02.2016, no answer since that date.my new phone number +[protected]. and rashidaullybux9@gmail.com

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Nadarasa
GB
Nov 13, 2018 12:53 am EST

Hi
My yahoo account
Jeyath2003@yahoo.com
I was reading my mail suddenly all of my inbox mail has been deleted and I lost all important mail. I lost all mails from 2006!. Can you help me to recover all my disappeared mails please
Thanks
Nadarasa Jeyatheeban

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Leslie V Hudson
US
Nov 13, 2018 6:10 am EST

At present I have almost 1000 emails and I can't move them delete them or anything. I have waited for the icons to get ungrayed so I can proceed to no avail. I have been having this trouble ever since Verizon took over. I never had this trouble before. Please fix the problem or tell me what to do. Thank you, Leslie V. Hudson

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Karuppasamy Murugesan
IN
Nov 13, 2018 8:27 am EST

YAHOO!,

Today many of my known people told me that they have received emails from my account seeking financial support for me.
I had not sent any such emails to anybody.

My email ID: k_murugesan2000@yahoo.com
Full name Karuppasamy Murugesan

Kindly provide help to me to solve this problem.

With thanks,
K.Murugesan

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Narender Sagar
US
Nov 13, 2018 4:13 pm EST

When a client mail us from China which mail domain is @techpool.com.cn, our mail server does not allow him to deliver his mail. Many times either the mail will be bounced back or not delivered in our mail inbox.

This is my request to you that please list the domain in whitelist @techpool.com.cn

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  1. Yahoo! Contacts

  2. Yahoo! phone numbers
    +1 (800) 318-0612
    +1 (800) 318-0612
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  3. Yahoo! address
    701 1st Ave, Sunnyvale, California, 94089, United States
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