Yanwen’s earns a 1.0-star rating from 549 reviews, showing that the majority of international shipping clients are dissatisfied with logistics services.
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customized pendant from mowl
The product code is S00000042553617, its a customized pendant written" with love XP" and it was from mowl. It is to be delivered to vagamon.
I havent recieved it in two weeks. Please deliver it to me the earliest possible. I dont look forward into refund. Please do send me the product. Maybe the product does not come with a high price tag. But it was ordered for me from someone special and it means a lot to me. So please please do send me further updates on it and let me reach my hands.
complain for ua166978934vu
I still didn't receive my product its already 5 weeks (37 days)
Please help me regarding same
UA166978934VU and
S00000028608842
O have purchased first time from ali express and by mistakenly i selected this seller.
The reviews of seller are very bad even some says they never got the product and it always show in transit to departure country.
Did i can get the answer regarding same
parcel undelivered
I have ordered 2 products from Ali Express and have not received it yet. It's over 2months now.
Tracking Id 1: LP00131140543360
Tracking Id 2: LP00131011675290
Kindly respond back.
Please check and let me know as this has happened 2 times now.
Please help. I really need the products. If I reorder it might get lost again so please help me with this.
non delivery of product
I ordered airpods from epods website 25 days ago and the tracking no provided by the seller to me was UE784206725YP. On checking the shipment status it said that two attempts have been made to deliver the product but was unable to deliver due to incomplete address. Though I have given complete address and on the same address I order from all websites like amazon, flipkart etc.I want to know the carrier of myproduct so that I can contact him and confirm my address. Please help.
aliexpress order
Hello,
I am a resident of India and have ordered a few things from AliExpress.
Below order mentions that it has arrived in India, but i wanna know to which carrier have you forwarded this parcel in India because i am not able to track them on India Post. Even on AliExpress app its saying to contact customer support and i am not able to find any contact for AliExpress, please suggest the same if you have any.
Tracking number:
S00000027326559
Logistics company:
Yanwen Economic Air Mail
Shipment time:
2019-07-14 04:04:31
Order number:
[protected]
Shop name:
Shop4429215 Store
Receiver address:
Infosys Phase 2, Hinjawadi, Pune, Maharashtra, India Rhythm Narang
Please help me with the above. Waiting for your response.
Thank You
Rhythm Narang
[protected]@gmail.com
+91 [protected]
Bike helmet
I got a call from Royal Mail saying that they are unable to send me the parcel as yanwen has failed to put my door number on it I have already told wish to get hold of the person to change my address I want a call back for my serious complaint on [protected] here is the tracking number as well so it is possible for your site to track it I'm unhappy with the customer service I have received as well GV049741158GB
blank. sunglasses
I order 2 pairs of sunglasses through an online company called "BLANK. sunglasses". The carrier for the order is YANWEN. My order status shows that a delivery attempt was made on 15th aug and I did not receive anything. I've been looking for any email to contact YANWEN but I can't even find an email on any tracking website. I can't even figure out how to "pick up" the order instead, the website is really unbearable.
Order was made from UAE, not US
tracking my item
i bought an item off ebay and now the seller said your company has lost my package as its been 56 days now and im still waiting tracking id is UE766798465YP its been in sydney for awhile now i just want my package my email is [protected]@hotmail.com i have conacted australia post and they say they cant track it cause its thru you guys so all i want to know is where my package is and when it will be here
skincare options
I have tried to contact Yawen by email but it keeps getting bumped back! I ordered an electrical massage product from you which I received approximately 3 weeks ago. The product "Ultra CVitat" Fat & Cellulite remover does not come with instructions and has already been opened judging by the packaging! I have been trying to establish a return address since delivery on 15th July
I wish to return this item as per the advertising guarantee which stipulates a 30 day refund for whatever reason but to get hold of anyone or find a contact is impossible. I paid $99.97 (£79.54). The customer reference T-LV-OS YDH
Department Reference GV045307697GB
I will be taking further action if I do not get a reply or a refund.
Kris Kirkwood (Mrs)
leather bag
I ordered a real leather bag.
It is not real leather it's plastic!
When I opened the bag the smell of plastic is overpowering.
Why do I have to write an essay to make my complaint heard?
It's simple I ordered a real leather bag and I did not receive a real leather bag I received a stinky plastic one.
I need to reach 350 characters before my complaint will be read.
That's it I've reached it!
I’d like a refund
invalid docket number for gati
Hi, I have a problem regarding the docket number provided by Yanwen to gati which is [protected], The tracking apps says it has reached gati on 10th of August by Yanwen, the number says it's invalid In the official Gati website.
I'd like to know the exact status on my shipping details.
Looking forward to hearing from you regarding this issue as soon as possible.
wrist bracelet
I have order those flower's for the wrist since July and paid them online but still I didn't receive them it till now . And no further update for the tracking number S00000025538613
I feel so disappointed because I need them on time for my party. I hope you can provide me with a phone number her in Jordan so I can contact them. Or at least to solve this problem.
Please
2 watches
Company name: Yanwen
Address: 246 Haneul-Gil, Gangseg- Gu, Seoul Korea
Zip: 22381
Phone # 82-2-2662-8851
My name: Leor Ferguson
Address: 1306 Old Pond Dr.
Maron, Ohio 43302 U.S.A.
Ordered 2 watches for $109.95.
One was suppose to have been black and one red. I received two black.
The faces of the watch was way to large for me and my daughter's wrist.
It was very large like a mans watch.
I E- mailed he company the same day I received them. They wanted to know why I wanted to return them. I explained the same thing to them as I have explained to you. I asked where to ship them back to and how to rceive my money back. I paid them through Pay Pal and had recevied the money.
I have e-mailed hem three different times after that with no reply in four day.
I just want to return them and receive my money back.
Thank you for your help.
lack of delivery notes/return/refund details
Customer ref: T - LV-OS YDH
Department ref: GV047954549GB
I wish to return this product which despite saying Large on the label, is extremely small and of unacceptably poor quality. I would like to return it for refund. Please supply details of return policy/procedure urgently?
(There is a label inside the package but it is not indecipherable. After reading all the other unanswered queries above, I am reluctant to just send the item back to the return address on the package until I get a definite response from yourselves.)
Your response would be appreciated.
parcel from china (aliexpress)
I track my order with tracking number is S00000017709192, from China to Indonesia. I'm very disappointed because it has been shipped from 22 June from Aliexpress via your expedition, but I haven't received the goods until this moment 11 August.
The address is already correct, I usually use that address to order some goods from Aliexpress, and the shipping never been like this before.
Would you please inform and follow up about this parcel?
Thank you
amazing hoodies
I ordered an amazing Hoodie with Tartan ans Scotland and the rampant Lion on it at the front and the Celtic design on the back. This is the worst product I have ever received the quality is very poor the design is partly missing ie You cannot even spell the word SCOTLAND and get it on the material. Full refund required asap and an address to return item. This must be done by Friday the 116th August 2019 or I will definately display this item all over Social Media to warn people not to purchase from you. T R Wardrop ( one seriously disgruntled customer)
gv04536420gb
On 16/07/2019 I received a message on my mobile phone confirming that my item was delivered by Royal Mail but when I contacted them they said it's been delivered to another country, how such a mistake can happen, can someone please look into this mater and resend my item to my address at; 127, Darwin Road, South Ealing, London W5 4BB AS SOON AS POSSIBLE. Many thanks
parcel shipment cancelled
Hello!
I made an order on the 3rd of July from Aliexpress. And now since the 18th of July the parcel tracking on Aliexpress website says: "Shipment cancelled".
I am very confused why was it cancelled? And where is my parcel?
My order number is: S00000022950840.
I really hope to recieve an answer from you, because I really need my parcel.
Best wishes.
I would like to exchange a t. shirt but have no details or phone number.
I received my parcel today but it's the wrong size. The Order number is E1239856, order confirmation was received on 24/7/19. The item was ordered thro Berrylook, it's a round neck lace patchwork plain sleeveless t.shirt, priced £12.12, the merchant name on my card would show as "orderplus intl". I ordered size medium but received large, I would like to exchange this and the colour from pink to white. Please advise how to do the return. Thank you.
transmission issues because of wrong name
Hei. I ordered an item from China to Norway and the item have not arrived me still.
Now I wonder where the package gets lost.
I can see that the parcel is still in their post office and that it has been shipped back from Norway.
The Package was sendt to :
(Fly Kapteinen)
Korshagen 28b
SKEDSMOKORSET,
Akershus 2020, Norway
But the name its wrong.
My name is Ståle Eriksen
and the adress its correct.
Hope you can help me to ship it back to me.
The Tracking number is: AC161325710YN.
Best Regards: Ståle Eriksen, Norway
SHIPPING TO:
STAALE ERIKSEN
Korshagen 28b
2020 Skedsmokorset
NORWAY.
NOT FLYKAPTEINEN LIKE THE ORDER SAY. MY BAD on Ebay registrate
PLZ call: +[protected] to contact the coustumer for more information
For more information
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Yanwen emailsinfo@yw56.com.cn100%Confidence score: 100%Supportmarketing@yw56.com.cn98%Confidence score: 98%sales
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Yanwen addressLantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
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Yanwen social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 23, 2024
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