A real A hole runs this company. If he didn't have money and viagra to run around with [censored]s he'd be considered white trash. It's amazing how money can turn a piece of Sh_t into someone important in this society. Decent People... Beware of this CEO! He is the meanest most arrogant A Hole in the world. Hopefully soon he will get what he has coming to him
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid $2.57 more per 2x6x12 from Owen Lumber for Yella Wood than I could have bought treated lumber from Lowe's. Within two weeks the boards that were tightly spaced upon installation had half in gaps in them. Worse than that was the cracking. I have boards with one eighth inch wide cracks in them for the entire length of the board and some are split all the way through the thickness of the 2x6. When I complained a sales rep from both Yella Wood and Owen Lumber came to my house to see my new deck. The first thing out of their mouths was "that's what wood does". Then I showed them the two satellite decks (off of bedrooms) that I had redone a year ago with lumber from Lowe's that still look great. The Owen Lumber rep offered to send out a dozen or so replacement boards but stated that he could not guarantee that the replacement boards would not crack in the same way and possibly even worse. What a lousy product.
Did you use a wood stain and protector on the yella wood?
Don't settle for this stuff. Get a lawyer. It's BS!
That is always what they ask to avoid responsibility for their crap product. It is a copout. I have a deck that was built in 1987 out of the green stuff that is nearing its life expectancy which they said when it was bought was 25 years. The Yellawood was done in 5 years.
Does a class action lawsuit need to begin?
That stuff is holding my roof up very scary mine cracked already and was just done
Do you still have the yella wood holding up your roof? Or did you have to replace the wood?
I am a bit leery when I read complaints. I wonder if it could possibly be a competitor trying to give a company a bad name.
Believe me, this wood is crap. I built my mother a back deck in 2010 and it is completely rotten. My dad built an upstairs deck out of the green treated in 1987 that is in better shape. I built my mother a wood deck out of Yellawood in 2014 before I realized what crap it was and back in September of 2020, I had to replace 5 rotted decking boards, 10 spindles, and 2 4x4 posts. The whole deck needed to be redone but she didn't have the money. Now the price of lumber has skyrocketed. She has since passed and I am honestly thinking of just tearing it down back to the concrete porch stoop just so the deck doesn't detract from the sale of the house. Believe these stories. They are absolutely true. I'll never use this garbage product again.
I doubt that; I'm having to replace 40 ft. of wheel-chair ramp because my 5 year old Yellawood is disintegrating. I understand the lumberyard that sold the material now refuses to stock Yellawood because there have been so many complaints like mine. They make the lumberyard look bad because they were selling it.
Sadly - this is not the issue here - my deck is made out of Yella Wood - it is only ten years old and the wood is rotting away - I compare it to a Triscuit Biscuit - seriously - it is crumbling apart in my hand. The deck I replaced was 36 years old at the time and they had to get a chainsaw to get some of the wood down! I am just now finding these sites where people are having the same issue. I am sick about this - I just forked over 10 grand for a new roof - no telling what it is going to cost to replace the deck as I am not comfortable keeping any of the yella wood. I am also pissed that the guy that built our deck no longer uses Yella Wood because of this very problem and didn't bother to even let us know! He will NOT be building the new decking!
No, we are experiencing this as well. I assure you the product from HD yells wood is garbage . I have never seen wood rot like this. The inside out rot seems to make sense.
And to get restitution you would have had to take a picture of each board and its end tag and have the original purchase receipt. My husband does all his own projects, and is not in the practice of doing this. No one Should have to do this.
In this case I think the company earned it's bad name. Not aware of the owner's personality and proclivities and really don't car about them. The fact is their decking and lumber products failed prematurely. Very prematurely.
Wish I would have saw this before using the Yella Wood products. What should have been a one and done project now needs to be done over due to their inferior products. Their pressure treated pine lasted several years and then rotted. Older portions of my deck were built prior to this and using a different product. That portion is still like new. All decking was sealed and stained yearly so the the premature failure of the Yella Wood leads me to suspect the pressure treatment process was insufficient. In thirty plus years as a homeowner and deck builder this is the first time I have ever had this happen to a deck I built using pressure treated lumber.
The Yella Wood on my little back porch was rotting in only two years of being built. I have untreated wood outside that has lasted much longer than that The stuff is crap. I asked a man about it that builds decks and boat docks and he said they won't use it, stay away from it.
The Yelkawood joists on a deck totally rotted out within 5 years.
I hope you have filed a complaint!
This is what my deck has done. It started twisting, splitting boards at first but now just black spots and boards rotting from inside out!
Our deck is 11 years old and is falling i from rotted wood. I have a house in another city and it was built in 1995. It still looks new and not one piece rotten. I had knee replacement in July. Two months to the day I walked out on the deck and my knee went thru the deck. I have had continue pain since last Thursday. This wood is the worse. Do not buy it.
Did you file a suit against Great Southern or whoever sold it to you?
Check out the fungis that grows inside this wood!
I'm trying to upload images.
As there a current lawsuit going on against this company? We also have a deck made with Yella Wood rotting to hell.
I built a deck with yellawood in October 2010 and it started rotting two years later. I have had it painted three times.I had some boards replaced in July 2017 but now as of April 2021 All of my boards are rotten. The yellow wood rep came out in f2018 and offered to replace a few boards but I declined since all of the lumber was beginning to crack and rot.I have had a lawyer look at this pier three times and four different contractors look at the problem and all agree that the boards need to be replaced.I may have to sue the company if they do not do the right thing. I am just sick that I spent a lot of money trusting the company to sell a good product.
Absolutely true on every point.
A terrible product.
Sadly the building material's often pushed into the construction industry prove to be inferior a short time after introduction.
I spent thousands of dollars building a deck and retaining wall with yellow wood around my home. because my home is built into the side of the Hill it's a major problem for me and I don't have the money to replace it. Was built 13 years ago but started to rot only after 5 years. To the person whom ask if we are real people or competitors telling lies about yellow wood. If u build with it after reading these comments u get what u deserve. Don't say u was not warned!
Failing joists on a 8 year deck right now with Yellawood. Contractor has come back and says he is having issues with many of his decks where he used Yellawood and the company is now saying they weren't sealed/treated after installation by said contractor. I asked him to repair with Lowe's wood instead, screws just popping out and not biting into wood that is rotted/deteriorated. Upon visual inspection, it is black and separated in many places. It's a mess... said contractor has had rep out who approved replacement of one deck but now has a list of "what caused the problem" with the assumption that they are trying to pin this on the contractor.
I built my deck with yellow wood. Worst wood in the world. Turned black and you could step though it anywhere. Like it wasn’t treated at all
All of the micronized copper azole wood deteriorates in less than 3 to five years even the ground contact 0.15lbs/cf treated wood when it is used on an above ground deck.
Micronized copper azole 0.15 pcf from two separate projects at diff times failed
I was a chemist working in the treated wood industry and in the AWPA for 14 years and I have never seen any failures as bad as this.
They forced this replacement product on all to replace CCA.
They are aware of these failures and appear to be colluding to hide these catastrophic failures across the USA. Many states have even modified their building codes since treated wood is not dependable anymore and do not allow posts to be under ground at all.
I am a chemist who worked in the treated wood industry for 15+ years and I promise you that the new treated wood is all garbage. The issue all started when the left wingnuts in California forced the outlaw of CCA treated wood (chromated Copper Arsenate). This wood had fixed chemicals in it that were very safe with a history of over 50 years with less than 1 or two dogs reported harmed from it. So basically unless your dog ate the equivalent of a very large piece of wood, it was the safest and best treated wood product ever invented by man. if a dog ate this much wood he would often die not from the chemicals but the wood in his GI tract. Please refer to the AWPA (American Wood Protection Association) and refer to your end tags off the wood from your projects.
You had to have kept at least one or one is left on the end of a piece of wood. The CCA product had 0.40 lbs/cf of wood and this was called ground contact, and this wood would last up to 30-50 years and almost never rotted but was subject to some mechanical damage from shrinking and swelling so much.
The new stuff (many new non-toxic formulas that are also non-toxic to fungus and termites) like what Lowes sells mostly of is the micronized copper which is total trash and failure rates can be literally less than 3 years. The problem is multifold since the new chemicals are much more expensive than the CCA, so they lowered the retention in pcf to make it marketable compared to composites and the old CCA treated wood. They also allowed the b%stard treaters mix their own chemicals who take the current specs and treat right on the barest edge of spec, and therefore not much penetration and fixing of chemical for a chemical that is already very inferior.
These failure rates have been astronomical and many are not even reported. Look on the end tag and call the plant to put in a claim for your failure. They have very long warranties which are now a joke and called upon often these days compared to the CCA treated wood where there was less than 0.001% of the time. The plants listed on the end tags are generally not cooperative either and always want to blame the customer just like the [censored] who commented above that marine grade is needed anywhere even near water. I tried contacting several people at Osmose but all the treated wood chemical companies have been bought or sold several times in the last 15 years.
The issue is that the treated wood products being sold today are defective and there are several class action law suits on these bad products.
This has personally cost me over $23,000 in 2022 and over $3000 in 2017. If I do not get relief in some way, I have already contacted a few of the attorneys working on class action lawsuits for these consumer issues of a defective product. There are many neighbors that have experienced the same issues as witnessed by talking to contractors and also on nextdoor.com.
This is huge and is not being discussed yet in mainstream media.
rotten wood, see my complaint above
they did not include my photos but here they are, 5mb is a joke for size for a tiny pic cannot show detail
I purchased all my yellowwood from home depot in Pell City Alabama. My deck was rotten in 2.5 to 3 years. After much complaining they replaced sever thousand dollars worth> It took 2 men 3 days the tear apart the rotted wood and then 3 days to replace it with the supplied wood. Oh yes I also had to dispose of the several trailer loads of the rotted wood. All at my expense except for the replacement wood. Now app 3.5 to 4 years later I have 5/4 boards rotting again in multiple locations along with quite a few joist that have rotted making it unsafe to let my grankids get on it. I have always in the past heard good things about yellow wood and it makes me angry that all the work and expense will now have to be redone. What can be done about all this crap wood that they are selling for treated. Unhappy Danny