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Youdagames
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1.0 12 Complaints
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Youdagames Complaints 12

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8:35 pm EST
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Youdagames Governor of poker 3

Bought a package which had a key entitled Free Entry to

Aanniversary statue. No statue exists by that name. Filed a report and after a delay got a response correct key was added. Never got the correcey. Now 2 days later they refuse to respond. Since I payed real $ for that key this amounts to fraud. There exists an open ticket supporting my claim.

Claimed loss: $99

Desired outcome: An in game credit in the amount of $199 to purchase another package. The extra $ is for aggravation.

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2:58 am EDT

Youdagames Governor of Poker3

Support dose not exist at all.You have taken my money and I've got nothing for it. Give it back now!

I don't play around with this kind of BS theft of my money. I have [censored]ed up many a person for less. I know where you are located so that would be easy to do, you or any employee in the company. Try me! You have to go home and sleep some time. Do you care about your family? Well you should, they are not immune from my [censored] kicking! Including all of your families and relatives.

"I AM YOUR WORST NIGHTMARE " WHY? BECAUSE I DONT GIVE A [censored] WHO OR WHAT YOU ARE.

Answer this, Is it worth an [censored] kicking? Or should I say tie ur [censored] into a knot on the ground till somethings break?

Desired outcome: PAY BACK MY $99.99 NOW! Or you will find out an outcome that you and your family won't desire!

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1:03 pm EDT
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Youdagames Poker Stars

Hi

I’ve been playing Poker Stars for a few months now and really enjoyed the game, recently whilst playing the game crashed. I tried to log in many times but the same happened.

I even tried clearing my iPad and backing up from iCloud but the same happened.

It’s very frustrating as I’d amassed some money in the bank and cleared several levels.

My username is Wold42, can you help at all as I don’t want to start all over again.

Many thanks

Gary Hagues

Desired outcome: I want to start the game where I got too.

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Is Youdagames Legit?

Youdagames earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Youdagames to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Youdagames is known for their high standards and safety. If you're thinking about dealing with Youdagames, it's wise to check how they handle complaints.

We found clear and detailed contact information for Youdagames. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Youdagames.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • While Youdagames has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Youdagames protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Youdagames. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:51 pm EST

Youdagames Unauthorized transaction.

I am writing to you because of a transaction that I didn't authorize for a 100 dollars. I had lost my phone on a Monday, Tuesday, or a Wednesday before my mother-in-law's funeral. I don't know which day it was, but I would like my money back into my account. I was looking for a 1-800 number for customer service to speak to someone who can help me resolve the issue. Please help me with the issue. I would really appreciate it.

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1:38 pm EDT

Youdagames over charged

Was xharged twice and only received 1 order. Sutomoer support isnt responding

Desired outcome: Refund

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3:27 pm EST
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Youdagames A misbruik by mistake

I am a very loyal customer of your game gouvernor of poker 3
I buy frequent chests and piggybank spending 100 euro almost every month now
I've bought the piggybank Just yesterday when it was ×2
Today i see it had changed to ×3 so i decided to buy it again even though i had spend my weekly budget Just yesterday .
I MADE A MISTAKE AND ACCIDENTLY BOUGHT THE PIGGYBANK GETTING 5M chips instead of 50M for 25 Euro . Surely you understand that i did not ment to do that. Trying to contact you by the setting in the game gave a very unpleasant feeling making me dont want to play anymore if we cannot resolve this. As a good paying customer and fulltime player of this game i would like see 50M worth of chips added to my account to compensate the purchqse of 25 euro . When i get no response by e-mail of you i Wil not continue playing,
Already left my clan and removed the app from my tablet
I really enjoyed the game and would be dissapointed with no feedback from you otherwise so long

Desired outcome: To be compensated

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5:19 pm EDT

Youdagames Acheter plus de 2000 euro en 5 mois

Bonsoir j'ai acheter pour plus de 2000 euro de pack dans Gop3 et je perds toujours aucun geste de la part des contacts sur le jeu je trouve ça déplorable. J'ai les preuves de mes achats en captures d'écran.. J'ai encore des photos je rachèterai que si Gop3 fait un geste commercial

Desired outcome: Un geste de votre part car j'achète souvent

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5:04 am EST

Youdagames Governor of Poker 3

Hello, I don't know if I'm on the right page, but I am looking to file a complaint about the game Governor of Poker from Youdagames. I have contacted their technical support with my problem and they are flatly ignoring me. Something rather serious has happened and I was tricked into buying something in the game that ended up being false advertising quite simply to get people to buy it, only to find out (after I purchased it) that it is not in any way that which the advertisment banner calimed it would be. I was conned (BY THE GAME) into pruchasing something for almost 1000 Czech Crowns and I DID NOT GET WHAT THE ADVERTISING BANNER PROMISED. I would therefore like to find someone who will help me get my money back from these people.
Can someone here assist me please? I am ready to provide detailed explanation to what exactly has occured as well as photos. I just need to know if you can help me with this matter. Thank you.
David Sir

Desired outcome: Please contact me with whether or not I am complaining in the right place.

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9:11 pm EST

Youdagames Governor of Poker Premium

I have been playing the game for days and have progressed very well. Suddenly, in the middle of a game the screen froze. I closed the app and reopened it but it remains frozen. I tried deleting the app and getting a new one but it took me on as a new player. Very frustrating after spending money for chips.

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4:33 pm EST

Youdagames governor of poker 3

My name is Todd Fielder I'm from Minnesota USA. I am a leader of a poker team called the real cowboys, I have complained to the game support about not receiving my winnings numerous times to no avail, they so far owe about 10-15 billion in winnings. I go by the name Hondo in the poker app my team is called (Real Cowboys) I have spent up to $10, 000 dollars on this game at least they can do is be fair on my winnings, if I am given my chips I will consider this matter settled, if not I plan to get a attorney and explore my legal options.

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juangone19
US
Jan 11, 2024 11:56 pm EST

please sue them and shut the fraud trash down

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EVH5150
US
Jul 30, 2021 7:43 pm EDT

I believe you are 100% correct. The poker, simply redistribution of wealth. They want to ensure EVERYONE'S happy so a person like yourself, gets hosed. They figure you have so many chips you don't mind! Folks pull out flushes many more times than the odds say. I asked them if they could check my latest BJ game. I lost 26/30 hands playing BY THE BOOK! About 130 million chips, gone in minutes. That has happened several times!

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George Ladison
US
Dec 03, 2020 9:33 pm EST

This is a [censored]ing joke all they want is cash they let people get up there in there chips and crash them down so they will spend cash to get more chips I think they should be turned into the law and be investigated

ComplaintsBoard
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11:58 pm EDT

Youdagames governor of poker 3

I lost my progress of 2.5 years after the last update.
Since then i keep getting automated messages saying it will be looked at.
Then support stopped replying.
It has been over 3 weeks of frustration, my last reply is that it would be resolved during the past week.
Nothing has been fixed, and i cant access my old profile.
What do i have to do to get an answer or get my profile back?
No one is replying or seeming to help?
Being a VIP+, i thought i might at least get an answer or a resolution?

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EVH5150
US
Jul 30, 2021 7:44 pm EDT

I'm Elite and don't get support either

ComplaintsBoard
G
1:09 pm EDT

Youdagames Have yet been able to play it even once

I just purchased this game less than 7 days ago & have yet been able to play it even once. It doesn't seem to be finished loading into my system, it says it is in the reports I've in file but I can't see how if I can't even open much less play it. My e-mail address's schreiner.georges.desk.[protected]@gmail.com . I'd like to use what I've paid for.

Sincerely,

George Schreiner

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juangone19
US
Jan 20, 2024 5:41 pm EST

rigged trash bot filled do not give them money fraud company

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juangone19
US
Jan 11, 2024 11:54 pm EST

rigged trash dont buy

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stephenmorris
cridersville, US
Sep 10, 2023 3:37 pm EDT

they sell you chips then rig hands so that you lose every time they hae stolen 12 billion chips from me and alot more from others this company needs to have their gaming licence taken away because of fraud they stole 500.00 dollars from me i want it back

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Annewoods7
Jenkins, US
Jun 10, 2023 10:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Governor of poker 3 stole money off me $42. All I know is that it was on my bank statement just today that it was taken off. My email is annetoothman7@gmail.com.

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Bonnie Scott
US
Jul 23, 2019 6:50 am EDT

I have ben messaging them for months and still no reply my game youda farmer 3 haze 3 years of work on it and is stuck on create a character

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Overview of Youdagames complaint handling

Youdagames reviews first appeared on Complaints Board on Aug 22, 2015. The latest review Governor of poker 3 was posted on Nov 7, 2023. Youdagames has an average consumer rating of 1 stars from 12 reviews. Youdagames has resolved 0 complaints.
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  1. Youdagames Contacts

  2. Youdagames phone numbers
    +31 207 602 040
    +31 207 602 040
    Click up if you have successfully reached Youdagames by calling +31 207 602 040 phone number 9 9 users reported that they have successfully reached Youdagames by calling +31 207 602 040 phone number Click down if you have unsuccessfully reached Youdagames by calling +31 207 602 040 phone number 14 14 users reported that they have UNsuccessfully reached Youdagames by calling +31 207 602 040 phone number
  3. Youdagames emails
  4. Youdagames address
    Beechavenue 182, Schiphol-Rijk, 1119PX, Netherlands
  5. Youdagames social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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