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Zeta Global Complaints 4

ComplaintsBoard
M
2:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Zeta Global product has not arrived

I have ordered Zeta Clear from an Australian website which switched to an American website. Just after I paid by card, I printed out a copy of the order. I never received any confirmation of the company or any tracking number either. They took $132.59 out of my bank account on 21/7/2019. All contact numbers are non existent. I want my money to be refunded as I have non received the item.

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8:50 pm EDT

Zeta Global chat platform

If you want to use a chat platform that is biased, unfair and discriminatory then Disqus is the chat platform for you.
Disqus has removed dozens of accounts for "toxicity" and yet there are accounts that harass, dox and attack. These accounts encourage sexism, racism, attacks on those with disabilities, among other things.
Why are these accounts not removed?
Simple. these accounts belong to people who are personal friends of Disqus employees.
This is an example of the accounts Disqus and Zeta Global encourage.
https://disqus.com/home/channel/asthedisqturns/
On the surface it looks like humorous satire. However if you look through the threads and comments you will see years of "toxic" content that Disqus and Zeta Global claim they are eliminating.

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ComplaintsBoard
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9:10 pm EDT

Zeta Global chat platform

Zeta Global purchased the Disqus chat platform in 2017.
At that time Zeta and Disqus promised to start removing "toxic hate speech"
Off and on they have made a minimum effort to keep this promise. Two weeks ago they increased those efforts however those efforts have not included users who are friends with Disqus employees.
These users who are friends with employees are allowed to freely abuse other users without repercussions. As of now there have been hundreds of accounts suspended for simply disagreeing with those who are friends of Disqus employees. The users who are friends with Disqus employees have hundreds of complaints against their abusive behavior all over the internet.
Anyone who is looking for a chat platform should be aware that along with using the Disqus platform will come biased decisions by employees if a user they are friends with makes a complaint. If such a complaint is made you will find your account and access removed without notice.

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gorgaM
US
May 17, 2019 12:23 am EDT

Since y'all hate Disqus so much and spend hours whining about it, why do you post comments there? Masochist much or you just like to whine?

G
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Game madnes5
US
May 20, 2019 2:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of gorgaM

Hi Gorge,
Who said anything about hating anything?
People like to talk and they don't like having their speech suppressed, that's one of the biggest reasons that the United States Constitution is so valuable, to protect United States citizen's rights, Disqus allows people's right to free speech to be violated while still claiming it's tax exemptions for being a social media platform. Disqus is supposed to provide equal access for all but has a bias against conservative voices
You, for one seem to enjoy your freedom of speech and take pretty good advantage of your right to it in your whining about the supposed whining of others.
The problem of the suppression of speech is so prevalent in social media that President Trump has created a "tech bias story reporting tool".
If you're going to whine about other people's supposed whining then maybe you should report their whining to the president, he may lend you as much credence as some of the people that have read your comment.
You wouldn't happen to be one of those type of people that believes that they're entitled to something that they would deny others, are you?

G
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Game madnes5
US
Apr 23, 2019 2:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ms Allen,
This is very accurate reporting of a deeply troublesome and very long running problem on the disqus platform.
One of the biggest problem spots is the personal bias and favoritism between Disqus Corporate low level management employees and certain posters in a special group called The All Stars, it was a special program invented by Saeed Oday that was ended a couple years ago but the membership of the program still carry the characteristic Gold Stars next to their IDs and still think of themselves as the golden children or the chosen ones and behave accordingly - like spoiled children

Some of the more prominant characters in question can be found here, note the special Gold Stars next to their name denoting them as Disqus favorites -

Gold Star
Poster: G Martini
Profile link:
https://disqus.com/by/eNVy_derangement_syndrome/
Sample comment:
https://disqus.com/home/discussion/channel-asthedisqturns/bye_bitches_deux_electric_boogaloo/#comment-4429078750
Excerpt:
Eat :hankey::hankey::hankey: 5h1tbag... half of the :hankey::hankey::hankey: ... you need attention and I just gave you some, 5h1tbag.
Sample comment 2:
https://disqus.com/home/discussion/channel-asthedisqturns/bye_bitches_deux_electric_boogaloo/#comment-4427590043
Excerpt: ... I did like a few of the gifs. Wishbone, Terd, and Penix gifs were quite funny.

Gold Star
Poster: Your Coccyx - Channel owner
Profile link:
https://disqus.com/by/yourcoccyx/
Sample comment:
https://disqus.com/home/discussion/channel-asthedisqturns/bye_bitches_deux_electric_boogaloo/#comment-4430316818
Excerpt: ...said the [censored]bag who has 500+ fake personalities!... LMAO at that [censored].

No gold star but still a favored friend.
Poster: Captaincommonsense
Profile link: https://disqus.com/by/commonsense23c/
Sample comment: https://disqus.com/home/discussion/channel-asthedisqturns/bye_bitches_deux_electric_boogaloo/#comment-4427539283
Excerpt: Greenie and it's cohort are hoppin' mad.
Stan's laughing and posting t1t5.
megadolt Reeree Circus is foaming, frothing and furiously fe114ting... those who are [censored]1ng and whining... you miserable little b45t5rd.

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Is Zeta Global Legit?

Zeta Global earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Zeta Global to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Zeta Global is known for their high standards and safety. If you're thinking about dealing with Zeta Global, it's wise to check how they handle complaints.

We found clear and detailed contact information for Zeta Global. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Zetaglobal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Zetaglobal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Zeta Global and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Zeta Global protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Zeta Global. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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2:56 pm EDT

Zeta Global chat platform

Disqus ignores problems with its channel site.

Disqus has delisted channels for personal reasons even the channel owner has not violated ToS.

Disqus employees have taken sides in personal disputes between Disqus users.

Disqus has ignored valid complaints concerning their channel site.

As annoying as all of this is Disqus is now ignoring a problem that makes it almost impossible for some Disqus users to use their account.

Oct 2017 a Disqus user marked thousands of comments from over 100 Disqus users as spam. This made their accounts virtually worthless. Many of those Disqus users left and refuse to use Disqus in any manner.

Disqus did nothing to the person responsible for this.

Sept. 10, 2018 the person once again spammed thousands of comments from over 100 Disqus users making their accounts almost impossible to use.

Someone with Zeta Global that is NOT working in the Disqus office or friends with any Disqus users needs to evaluate the situation and fix it.

I realize Disqus is a small part of the whole but that is no excuse for allowing them to do as they wish.

It is bad marketing. For example, if there are 5000 billboards with the same advertisement and only 1 has an error do you think the 4999 are going to go viral or the one with the error?

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Overview of Zeta Global complaint handling

Zeta Global reviews first appeared on Complaints Board on Sep 13, 2018. The latest review product has not arrived was posted on Aug 25, 2019. Zeta Global has an average consumer rating of 1 stars from 4 reviews. Zeta Global has resolved 0 complaints.
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  1. Zeta Global Contacts

  2. Zeta Global phone numbers
    +1 (212) 660-2500
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    Burlington, MA
    +1 (615) 850-3000
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    Nashville, TN
    +44 203 219 6200
    +44 203 219 6200
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    United Kingdom
    +91 404 030 9000
    +91 404 030 9000
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    India, Hyderabad
    +91 804 374 3132
    +91 804 374 3132
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    India, Bangalore
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  3. Zeta Global emails
  4. Zeta Global address
    3 Park Ave., 33rd Floor, New York, New York, 10016, United States
  5. Zeta Global social media
  6. Jenny
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    Jun 13, 2024

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