Menu
For Business Write a review File a complaint
CB Residential Sales Zillow avoid this place at all costs
Zillow

Zillow review: avoid this place at all costs 7

B
Author of the review
6:11 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Zillow lacks transparency with its users and public, zillow games the people and thrives off of bad news.

7 comments
Add a comment
D
D
Debb58
Lenoir City, US
Nov 30, 2011 11:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Zillow under estimates property by a large amount, I don't even know why they exist, they don't know what the house's they are zestimating are like, or how they may have been improved . They estimate some places high also some that are in remote areas that no one wants to live in and other nice places they value low. They really have no real purpose for estimating anything.

B
B
Blue Jana
San Antonio, US
Dec 26, 2012 10:26 pm EST

I have an issue with Zillow's totally skewed Zestimate and their website directions to correct it; It is essentially up to the home owner to correct Zillow's errors; and even though they supposedly update their website two-three times weekly, it can take up to two months, if ever for corrections to be made. If my listing is correct on my Realtor's website and MLS, why is it incorrect on Zillow's?
Zillow presents totally erroneous information, and many consumer's believe whatever they read on the Internet must be true. The BBB in Washington grades them as an "F" and they have more complaints against them than any other business of this type.
I would suggest filing complaints with the attorney general's office of the state of Washington and your home state where you have a listing, also the Federal Trade Commission, and the National and state of Washington Real Estate Licensing Boards. If enough complaints are made, something might actually happen.

S
S
Scott PS.
Staten Island, US
Aug 20, 2013 10:16 am EDT

This is the most "shady" and dishonest real estate website out there. Their information concerning housing prices is way off and usually the properties listed as available are not. In most cases I have come across I was lead to believe was "For sale" with all "motivated seller" and "make me move" details turned out to be properties that were under contract with multiple back up's for at least 3 to 6 months.
Zillow is a great site if you wish to research history.

R
R
redanan
Milton, US
Jun 13, 2014 1:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I, too, had an issue with Zillow's erroneous data. I was not happy with their reply to "submit documentation", so I replied, they could either submit their sources, correct the info, delete it, or I could talk to my lawyer.
Within the week, the data was updated!
I am very pleased that they are listening to the reviews and changing their behavior.

P
P
picher
Crossville, US
Dec 30, 2014 6:34 pm EST

i posted a property with zillow, it was a free listing by owner . the house it's self could not be insured under $240, 000 (full replacement value) plus it sat on a nice lakefront lot. with in a few weeks the zestimate value was listed at $116, 000. people should never use this site to look at property. there is no telling how many possible buyers that i missed by those figures.
i finely pulled the house off of zillow and advertised it myself. i sold the home shortly after at a fair market value. sure wish the f.t.c. would take a good hard look at these people

B
B
birdy2015
US
Oct 16, 2015 10:24 am EDT

I had a very very bad experience with Zillow salesperson Kara Kleingarn and Dan ****. They are not only liars but threaten me when I intended to terminate my contract. Zillow sent out a fishy contact to my account on 3 oclock in the morning after I said I didn't receive any lead through my advertisement. The property that fishy contact asked is a off-market property. I think zillow is doing cheating and fraud.

F
F
Firstkhan
US
Mar 29, 2019 11:27 am EDT

Zillow must discontinue zestimating, because they are significantly off, which hurts both a buyer and a seller.

  1. Zillow Contacts

  2. Zillow phone numbers
    +1 (206) 470-7000
    +1 (206) 470-7000
    Click up if you have successfully reached Zillow by calling +1 (206) 470-7000 phone number 2 2 users reported that they have successfully reached Zillow by calling +1 (206) 470-7000 phone number Click down if you have unsuccessfully reached Zillow by calling +1 (206) 470-7000 phone number 2 2 users reported that they have UNsuccessfully reached Zillow by calling +1 (206) 470-7000 phone number
    +1 (206) 757-4224
    +1 (206) 757-4224
    Click up if you have successfully reached Zillow by calling +1 (206) 757-4224 phone number 0 0 users reported that they have successfully reached Zillow by calling +1 (206) 757-4224 phone number Click down if you have unsuccessfully reached Zillow by calling +1 (206) 757-4224 phone number 0 0 users reported that they have UNsuccessfully reached Zillow by calling +1 (206) 757-4224 phone number
    Listing Agent
    +1 (402) 441-4647
    +1 (402) 441-4647
    Click up if you have successfully reached Zillow by calling +1 (402) 441-4647 phone number 0 0 users reported that they have successfully reached Zillow by calling +1 (402) 441-4647 phone number Click down if you have unsuccessfully reached Zillow by calling +1 (402) 441-4647 phone number 0 0 users reported that they have UNsuccessfully reached Zillow by calling +1 (402) 441-4647 phone number
    Media Contact
    +1 (253) 208-5146
    +1 (253) 208-5146
    Click up if you have successfully reached Zillow by calling +1 (253) 208-5146 phone number 0 0 users reported that they have successfully reached Zillow by calling +1 (253) 208-5146 phone number Click down if you have unsuccessfully reached Zillow by calling +1 (253) 208-5146 phone number 0 0 users reported that they have UNsuccessfully reached Zillow by calling +1 (253) 208-5146 phone number
    Revenue Officer
    +1 (678) 641-7997
    +1 (678) 641-7997
    Click up if you have successfully reached Zillow by calling +1 (678) 641-7997 phone number 0 0 users reported that they have successfully reached Zillow by calling +1 (678) 641-7997 phone number Click down if you have unsuccessfully reached Zillow by calling +1 (678) 641-7997 phone number 0 0 users reported that they have UNsuccessfully reached Zillow by calling +1 (678) 641-7997 phone number
    Listing Agent
    More phone numbers
  3. Zillow emails
  4. Zillow address
    1301 Second Avenue, Floor 31, Seattle, Washington, 98101, United States
  5. Zillow social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 27, 2024
  7. View all Zillow contacts
Zillow Category
Zillow is ranked 1 among 510 companies in the Residential Sales category