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13 Deals Complaints 10

ComplaintsBoard
R
8:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

13 Deals I received a anti-lost Bluetooth button when I should have received a KeySmart Retractable Carabiner

Order no. [protected]. My name is Ron Foley and my email is [protected]@icloud.com. Please send the correct item. Thank#

Desired outcome: Please send the correct item

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11:49 am EDT
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13 Deals Order not received

I never recieved the order i paid for. I went to this site through the cash back app befrugal. I did not know that this was a huge scam. I will be contacting my bank.

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12:16 pm EDT
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13 Deals Rust oleum neverwet

Order # [protected] was for TWO complete sets of Rustoleum NeverWet. Only one set arrived. 13Deals.com/jamminbutter.com has not responded to emails and does not answer phone. In fact, their voicemail states they will not review voicemails or speak with customers by phone. The refund I requested through emails to [protected]@jamminbutter.com and to [protected]@13deals.com has not been acknowledged, promised, or received. So there's really no way, outside of legal action, to resolve a complaint for this company's (13deals.com aka jamminbutter.com) product shortage, misrepresentation, overcharging, and abhorrent customer service.

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Is 13 Deals Legit?

13 Deals earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds 13 Deals to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, 13 Deals is known for their high standards and safety. If you're thinking about dealing with 13 Deals, it's wise to check how they handle complaints.

We found clear and detailed contact information for 13 Deals. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of 13 Deals's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

13deals.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for 13 Deals have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While 13 Deals has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • 13deals.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The 13deals.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
D
3:42 pm EST

13 Deals where is my order?

On 12-23-18, I placed an order (#[protected]) a MagicMount Magnetic PowerBank for Phones and Tablets. The order was completed and money withdrawn from my bank account on the afore mentioned date.

it's been nearly a month and to this day, I have not yet received my order.

What is it's status?

Thank you for your help.

Sincerely,
Dale Andrus
[protected]@yahoo.com

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Update by D. Andrus
Jan 15, 2019 3:59 pm EST

Have you received my issue. I'm getting tossed around and not getting any answers.

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M
12:47 am EDT

13 Deals did not receive order

I have ordered some items from 13 Deals and paid over $150 for my products. Later they contacted me and said that they need to verify my address and that I was the owner of the card. I gave them all the necessary information and they charged my card. Waited weeks for my order and nothing ever arrived. I tried to contact them regarding my order status but received no response. I was supposed to get my order over a month ago and received nothing yet. Save your hard earned money and do not order anything from this site!

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R
6:49 am EST

13 Deals the company ignored me and didn't respond to my emails and phone calls

I have purchased some things for my pet from www.13deals.com. I placed the order and got all details about the purchase and shipping, but the order hasn’t arrived. I wrote emails to the customer services, but no one responded. I decided to contact these guys, but it was busy and voice mail only. I left couple of voice messages and was shocked that no one responded. The worst services.

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9:39 am EST

13 Deals where are my socks?

Ordered a pair of socks. Delivery was quite fast, but I'm not very satisfied. Socks were not the same as the picture, same brand, but much thinner, made from different material and less expensive socks. I contacted them and they offered me a 50% discount for my next order or return at my expense. But, all I wanted was the correct pictured socks. They said that replacement is possible too. So I waited and waited, but nothing happened. Several weeks later I got an email stating there are only 2 people in customer support, and there are too many orders, so they'll send my socks as soon as possible. But I still didn't receive anything. Horrible service, liars! I hope I'll get my socks someday.

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1:18 pm EDT

13 Deals I heard only blah-blah from the rep

I ordered some stuff from the website www.13deals.com. The rep provided the confirmation info and told that my order was sent already, but after couple of days I haven’t received it. I called to the customer services, but each time, I heard some fake promises and excuses. Blah-blah, but the situation didn’t change. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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I
3:07 pm EDT

13 Deals my order hasn't been sent at all

I ordered tablet from the website www.13deals.com. The website is real scam, ‘coz they got my payment and provided the confirmation info with the tracking number. I checked it, and it turned out that my order was still in the warehouse. I sent multiple emails to the seller and asked when they would send it, but no one replied. No idea what to do next. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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S
6:32 am EST

13 Deals do not buy from this seller

I ordered some items from 13deals.com. After a while they told me that my purchase has been dispatched and enclosed the tracking number. I waited for 2 weeks, but nothing came. The tracking number didn’t help me, because they told me that such item is out of stock and they didn’t sell it. But it isn’t truth. I found out that this item is at their website, and it seemed that they have had it. Do not buy from this seller, because you can lose your money and a lot of time.

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smadaj
US
May 22, 2019 7:41 pm EDT

On 4/9/2019, I ordered 8 pack of name brand sunglasses for men, and 8 for women. I have not yet received these items. When might I expect them? Order #[protected]

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Overview of 13 Deals complaint handling

13 Deals reviews first appeared on Complaints Board on Nov 13, 2013. The latest review I received a anti-lost Bluetooth button when I should have received a KeySmart Retractable Carabiner was posted on Jan 12, 2022. 13 Deals has an average consumer rating of 1 stars from 10 reviews. 13 Deals has resolved 0 complaints.
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  1. 13 Deals Contacts

  2. 13 Deals phone numbers
    +1 (888) 851-2304
    +1 (888) 851-2304
    Click up if you have successfully reached 13 Deals by calling +1 (888) 851-2304 phone number 0 0 users reported that they have successfully reached 13 Deals by calling +1 (888) 851-2304 phone number Click down if you have unsuccessfully reached 13 Deals by calling +1 (888) 851-2304 phone number 0 0 users reported that they have UNsuccessfully reached 13 Deals by calling +1 (888) 851-2304 phone number
  3. 13 Deals emails
  4. 13 Deals address
    168 Roweland Drive, Johnson City, Tennessee, 37601, United States
  5. 13 Deals social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
13 Deals Category
13 Deals is ranked 680 among 1606 companies in the Online Shopping category

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