Tophatter
Reviews and Complaints

I have to say, my experience on Tophatter (tophatter.com) was not what I expected. I heard about the site and thought I would give it a try, but it turned out to be nothing but a bait-and-switch scam.

I understand that most of the things on the site are from China and are cheaply made, but what really bothers me is that the advertised pictures do not match the products you actually get. They make it seem like you're getting a great deal on a wonderful product, but the reality is far from it.

For example, I saw a great playset advertised with a parking garage and toy cars. I thought it was a steal, but when I received my order, I was greatly disappointed. Instead of the whole playset, I only got a few plastic toy cars. To make matters worse, I bought a handheld game that was supposed to have a port for connecting a controller, but it didn't. And the screen was way smaller than in the picture. It was really frustrating!

The sellers on Tophatter are scamming people, and Tophatter knows it but doesn't do anything about it. The item reviews on the site are fake and the pictures are deceiving. I have even seen people paying $24 for an 8 and a half inch (22 cm = 8.67 in) plastic robot toy because the picture shows the robot next to a toddler and the robot is taller! It's ridiculous!

The worst part is that getting refunded is not enough. Tophatter needs to do something to prevent sellers from scamming people in the first place. The disappointment and hassle of dealing with these scams are wrong and should not be allowed. It's not even worth the money to return anything, as things are so cheap.

I have heard of hundreds of people getting ripped off every day while Tophatter is laughing all the way to the bank. It's such a shame that such a potentially great site has turned into a scamming paradise. My advice to anyone considering Tophatter is to read the descriptions thoroughly before purchase. Don't trust the pictures or the item reviews. Otherwise, prepare to be disappointed.

Tophatter is a major player in the online marketplace scene. It's a place where you can find great deals on a wide variety of goods. Given the platform's popularity, I decided to explore what it had to offer -- with mixed results.

During my experience, I purchased a folding bike from a seller named Brooklyn. The deal was too good to pass up, as the bike was listed for just $99 -- half of what Amazon had it for. But like they say, "if it seems too good to be true, it probably is." Unfortunately, this turned out to be the case in my situation.

After forking over the money, I didn't hear anything from Brooklyn. The time frame for delivery passed, and I noticed that no additional updates had been provided about the shipment's status. After looking closely at the details, I noticed that the bike only weighed 0.02 lbs, which I knew couldn't have been accurate. At this point, I began to feel uneasy.

In fact, it turned out that Brooklyn was a fraudster. They had scammed other buyers besides myself, and Tophatter was in the midst of an investigation into the matter. Despite the negative experience, I have confidence that Tophatter will address the issue and make things right.

While this particular situation was disappointing, it's clear that Tophatter is still a great place to find deals on a range of products. If you're shopping on the site, make sure to vet the seller before you buy. Do your research, check reviews and feedback from other buyers, and avoid accepting deals that seem too good to be true.

Overall, my experience with Tophatter was a mixed bag. While I'm disappointed by the fraudster's actions, I'll still consider shopping on the platform in the future. I'm hopeful that Tophatter will continue to take measures to combat fraud and protect buyers' interests. And if I ever do buy something and receive it quickly and without issue, rest assured I'll be leaving a glowing review!

There are so many issues with Tophatter that I don't even know where to start. First of all, there are so many terrible vendors who are allowed to take advantage of unsuspecting customers. And to make matters worse, the customer service is absolutely terrible.

Let me tell you about the scam that they run. You purchase an item on their website and you think you're getting a great deal. But then, when the item arrives, it's not anything like what was advertised. Sometimes you'll only receive part of the order or a much cheaper version of what you bought. For example, I ordered a cleaning brush set that was supposed to have 31 pieces, but I only received 3 pieces - and that happened twice with two separate vendors! It is frustrating beyond words.

If you want to return the item for a refund, Tophatter will make it as difficult as possible for you. You have to repackage the item and pay for postage yourself, and you might not even get your money back if the seller doesn't agree that the item is in the "same condition that it was sent to you". It's all just a big hassle and it's not worth the time and money, especially when the item only costs a few dollars.

I've attached some examples of what I ordered versus what I actually received. It's pretty ridiculous. For instance, I ordered a cute "Baby Groot" pencil holder/planter but what I got was something totally different. I also ordered a motorized remote projection screen but what they sent me was essentially a cheap painters tarp. And don't even get me started on the Pikachu Deadpool figurine, which was supposed to be 9X9X14cm but what I got was just a dinky little keychain.

Now, don't get me wrong, there are some items on Tophatter that are great. But the bad definitely outweighs the good. It seems like there's an endless list of negative experiences with this website. So, all in all, I'd say to be very cautious if you're considering buying anything from Tophatter.

So, I was doing alright with my Christmas shopping until I got hit by the Tophatter thing! They made me pay for a product and then, after waiting for some time, they just refunded my money. No reason given, no tracking number, no phone support - nada. All I got was a text message saying that the order was canceled. It was the last minute and, thanks to the pandemic, I'm out of work, so I don't have much time and can't afford to waste any money. Now, here I am with a credit that I can't use to buy gifts for my loved ones. It is really annoying to wait for ages and then end up not getting anything at all. I was spending quite a bit of dough on this website, but now that Christmas is almost done, I don't think I'll be shopping there again. I just can't handle the idea of waiting for something that may or may not arrive.

And don't even get me started on their customer service! It takes ages for them to reply to your inquiries, and when they finally do, they have all kinds of excuses. Like, if you don't pay your invoice immediately, they will hit you up with 20 messages in one day. But when you ask them why you haven't received an item you've been waiting for every day for a week, they say that it's your fault for sending more than one message. Even though it clearly says that they will reply within 24 hours, and it has been over a week since you first asked them about it! They just keep blaming the customer for everything, and it's really frustrating.

In conclusion, Tophatter, you really messed up my Christmas shopping, and I'm not impressed with your service. I don't think I'll be using your site again, and I don't recommend it to anyone else. If you want to avoid disappointment this holiday season, stick to buying gifts in stores - at least you'll be certain of what you're getting and when you'll get it.

I've been a user of tophatter for many years now, but recently they changed the whole site. The sellers on the site are now totally different and seem to be looking for your card number. Don't get me wrong, tophatter has always sold a lot of junk, but there were also times when you could find some decent things. However, my last order, which was almost two months ago, I still haven't received. I reported the issue but nothing has been resolved thus far.

The other day, I saw a t-shirt that I wanted to bid on and I ended up winning the bid. I had sixteen dollars credit in my wallet, so I wanted to use it to pay for the shirt. However, to my surprise, I was told that I couldn't use my credits - I had to use my card. I was confused and frustrated, especially since those credits came from returning something that didn't match the description online. After going back and forth with customer service, they finally told me that my credits had expired. I knew that was a lie because they were still there when we were arguing about using them to pay for the shirt.

The whole experience left a bad taste in my mouth. I mean, when you buy something and return it, the money should stay on your card, right? Tophatter seems to be changing its own rules on credits and I'm not happy about it. It seems like they're screwing people over for no reason. I'm not going to sit back and take it. I recently told them that I'm contacting my attorney and it seems to have gotten their attention. They try to act like a big company, but they're just stealing money from people.

If you have had a similar experience with tophatter, please contact the BBB and don't let them get away with this. It's just not right and I'm pissed!

I have mixed feelings about Tophatter. I know that not all of the sellers are honest and some of them send broken or damaged products. I think it would be helpful if Tophatter reviewed the products before they were sent out to customers. Also, I don't think the company has explained how the products should be sent, especially if they are coming from China. The products that I received were in disarray and were packaged poorly with no care.

It was difficult for me because I ordered a lot of products from Tophatter, over 100, for family, friends, and clients. Unfortunately, not even 10% of the products I ordered were in great condition. Some of the jewelry was beautiful, but a lot of the products were poorly wrapped.

One thing that people may not know is that the products have to sit in customs for a long time and can easily get crushed or damaged. On top of that, there are dishonest sellers who will claim that they never received the product back if you try to return it. This means that as a consumer, I may never get my money back.

Although I empathize with Tophatter's situation of having to deal with dishonest sellers and uninformed buyers, it's still disappointing to have such negative experiences. Initially, I recommended Tophatter to my friends, but after these experiences, I won't be doing that anymore. It's a shame that the company has to go through this, and I hope they can find a way to improve this situation.

I've been a user of Tophatter for a good two years now, and I have to say that I have really mixed feelings about the site. On the one hand, it is a great place to find all kinds of silly little things and stocking stuffers that you might not come across in other places. On the other hand, the site has some serious issues when it comes to delivery and refunds, which is really frustrating.
One of my biggest complaints about Tophatter is that items are frequently delivered late or not at all. At the moment, I have a whopping nine items that are overdue, some of which were supposed to have arrived almost three weeks ago! And if you do file a report about a late item, you can apparently expect to wait another two months before you even get considered for a refund. One item that was supposed to have arrived on September 23 won't even be reviewed for a refund until November 9 - that's a ridiculous amount of time to be waiting for something that you've already paid for!
Despite all of these delivery issues, Tophatter seems to be doing very little to address the problem. I'm starting to get frustrated with the whole site, to be honest. Between the late deliveries and the low bids that get refunded without clear explanation, I'm starting to get the sense that this is just a site that's poorly managed and that doesn't really care about its customers.
And to make matters worse, I'm now up to 18 late items - that's right, EIGHTEEN - and I seem to be getting more items refunded for non-delivery than I do actually receiving. There's really no point in using an auction site if you're constantly giving somebody your money for two or more months, only to have them turn around and give it back to you. I'm here to buy things, not to play games with my money!
One of the reasons I keep getting refunded is that sellers on Tophatter are apparently not being held accountable for their promises. I keep receiving messages that say there's "no legitimate tracking information from seller," which I assume means that someone is just flat-out lying about the status of my delivery. And to top it off, these same sellers are often allowed to stay on the site even after they've been caught in this kind of dishonest behavior. Really, Tophatter needs to start holding sellers accountable for their actions, or else this whole site is going to fall apart.
All of this has left me feeling pretty angry and fed up, and I think I'm done bidding on Tophatter. I've realized that it's just not worth my time or my money. If I ever do get some of the items I'm still waiting on, great - but I'm not going to hold my breath! And for anyone else out there who is considering using Tophatter, I would recommend staying away until they figure out how to properly manage their site.

Wow, I was pretty stoked when I stumbled upon Tophatter, thinking I had struck it rich! I won more than 50 auctions in no time and eagerly waited by the front door for my goods to arrive. But that enthusiasm was short-lived after opening my packages, as there were major issues with nearly half of my purchases. Most of them were straight-up scams, and others were cheap knock-offs of the items I had won. For example, I won a MOTORIZED projector screen but got a deflated bag with a cloth screen in it. Another time I bid on an 18"x12" grow light that was supposed to be hundreds of watts, but instead, I received a 12" strip light with measly 12 LED's totaling 5 watts. Seriously? This is a complete rip-off!

To cut a long story short, I ended up returning 43 out of 77 items because they were wrongfully advertised or downright damaged. Fortunately, Tophatter refunded me for nearly all of them, but the hassle of emailing back and forth and arguing about refund amounts was tiresome. Sometimes, to top it all off, the sellers didn't provide return labels, and Tophatter wanted a small fortune for return shipping! Nevertheless, Tophatter did come around and did help me, and I was pleased to get my refunds back. But honestly, why do these sellers have to bank on people's misfortunes and getting away with such fraudulent practices?

Having said that, I don't want to discredit Tophatter altogether because they do offer genuine deals, you just have to be patient and scour through all the hoaxes to find gems. But my excitement and interest in Tophatter have waned, and now I only use my credits to cover purchases since I can't get them back to my credit card. I won't be splurging any new cash there again, that's for sure.

When I first decided to give Tophatter a try, I had no idea what kind of experience I was in store for. However, once I got the hang of it, I found myself placing orders left and right - 30 in just the first week! And it's no wonder - Tophatter has a seemingly endless selection of items that you won't find anywhere else. I'm talking about unique, clever and convenient things that you never even knew you needed!

Of course, nothing is perfect, and there are a few downsides to using Tophatter that I've come to realize. The biggest one for me is that a lot of the items are shipped from overseas, which means that they can take more than 30 days to arrive. The problem is, you can only request a refund if it's been less than 30 days from the shipping date. That's definitely a pet peeve of mine, and I've received items that look nothing like the pictures more than once.

So here's my advice: always read reviews before buying something on Tophatter. And keep in mind that sometimes, even if you bid on something and then decide you don't want it, you can't always cancel the order. The same goes for winning auctions - sometimes, an order will show up as cancelled or refunded even if you didn't ask for it. And if you have too many order cancellations, Tophatter may suspend you from bidding for 24 hours, even if it wasn't your fault.

One thing I do appreciate is that Tophatter gives you three days to complete your payment if you win an auction but don't have the funds right away. Another thing to keep in mind is that the sizing isn't always like US sizing - for example, my boyfriend wears an XL hoodie, but the ones I won for him on Tophatter were both 5XL and fit him perfectly.

Finally, it's worth knowing that not all sellers will honor refunds unless they receive your return within a week of your refund request - and that can be tough if the item took two months to arrive! But even though the quality of some items isn't great, I'd still say that Tophatter is worth the risk for the great deals you can find.

In fact, I've become addicted to using the app, and I've even referred a friend - if you use my link, you'll get $10 to spend, no strings attached. Just be sure to use it within two hours! Overall, I'm satisfied with Tophatter and would recommend it to anyone looking for unique finds at great prices.

Tophatter is a website that I have used for a while now, and I must say that it's a fantastic place to buy items you may need or even just items you want. Unlike some other websites that feel like they're only there to take your money, Tophatter is actually there to help you save, and you can even make a profit.

When you go on the website, you will see that there are a ton of items you can pick from. While it may seem overwhelming at first, it's quite easy to navigate once you get used to it. One thing that I love about Tophatter is the search option. It's often overlooked in the drop-down menus, but it's a game-changer. You can find anything you need by typing it in. The best thing about this is that you can compare prices on Tophatter to other websites like eBay and get a better deal. As a result, you can save a lot of money.

One thing that I learned when buying items on Tophatter is to have patience. If you just started bidding, you may get excited and tempted to buy a lot of items. But it's important to remember that patience pays off in the end. Spending time looking for good deals is worth it. Even on days that I don't buy anything, I often spend an hour or more looking at what's available. When you have patience, you can buy more items for less money and make better use of the discounts that Tophatter offers.

Another thing to keep in mind when using Tophatter is to avoid selling items. It's just not worth the trouble. Tophatter is more seller-focused, and as a buyer, it's easier to have a good experience. If you do fall for selling and end up paying Tophatter, you may have a hard time getting your money back. The best thing to do is to focus on buying items and possibly making a profit.

Of course, there are some downsides to using Tophatter. For example, delivery can often take a month or more for some items. However, it's usually worth the wait if you're patient. Additionally, returning an item that has already been reviewed is usually pointless since you won't be able to get a refund. To avoid this problem, it's best to not review items unless you absolutely have to.

Overall, Tophatter is an excellent resource for anyone who wants to save money. Although it requires patience, it's worth it in the end. If you're looking to purchase items on a budget, give Tophatter a shot.

I've been a user of Tophatter for quite some time now, and it's a shame to see how they've started going downhill. Don't get me wrong, I've had some good experiences with them in the past. If I ever had a problem with an item, they would fix it without any questions or hassle. In the beginning, there were only a few issues with the auction fulfillment, but nothing major.

However, as time passed and I continued to use Tophatter, things started to change, and not for the better. It seems as if Tophatter's customer service began to fall apart, and it's not what it used to be. I took a year off from using them but only to come back and feel like I regret doing so.

Now, I'm having problems with the sellers not honoring the sale, the items taking over two months to arrive, and Tophatter giving them an additional month. It's frustrating because they are holding onto our money for months without any compensation while using it themselves. Additionally, their system messes up, and eventually, they may ship the wrong item, causing you to cancel. However, if you cancel, Tophatter will suspend your account.

It's a shame that sellers can take advantage of buyers like this. The items that you win are not always top quality, and in most cases, it's ok for what you need it for. However, I don't think I'll continue using Tophatter anymore. I'd rather pay an additional fifty cents and buy it locally, have the item right away in my hands, and not have to wait two to three months, potentially longer.

-so-hard-earned money. It's a shame that sites like these exist, preying on people's desire to get a good deal and tricking them into buying something that is not what they were promised. My advice to anyone thinking of using Tophatter is to stay away and find a reputable site to make your purchases. Don't waste your money on this scam.

Tophatter is a pretty good site if you're into online auctions. One thing that could be better is when you've won an auction and the item has different colors or sizes available, it's really hard to select your choice before the payment screen pops up. It's a real bummer because sometimes you end up having to cancel the order or just live with something you didn't really want. Another issue is the free credits they give out aren't that often, and they don't last long enough. It's a real problem because sometimes you can't bid in the moment, and then you miss out on using the credits altogether. Most of the sellers on Tophatter are located overseas, so it takes forever to get your stuff. If something gets canceled, you'll probably get a credit, but who wants that when you were expecting your item? More sellers located in the US with a faster shipping time would really help. There's a two-week window for delivery, but if you're ordering something as a gift for a special occasion, that's just not enough time. Finally, customer support needs to be more accessible. You should be able to chat online, call a phone number, or respond to an email with just a short wait time. These conveniences will make customers and potential customers feel much better taken care of. Despite these problems, Tophatter is an awesome experience that is an absolute must-try.

So, let me tell you, my experience with Tophatter has been an absolute disaster! I was super excited when I first downloaded the app because there were so many items listed that I just had to have. Unfortunately, every single item I've purchased has been a total letdown. First of all, half of them don't even arrive! And that's not even the worst part. Some of the ones that do arrive are either completely different than what was advertised or just plain cheap and flimsy. Can you say false advertising?!

And let me tell you about the customer service. It's non-existent! The only thing they're good at is taking your money. They don't seem to care about the fact that you're unhappy with your purchase or that your item hasn't even arrived yet, and they certainly don't have any information about the seller. They just keep telling you to get in touch with the seller and hope for the best. But what can you do when the seller is nowhere to be found?!

The tracking information is useless too. It's great that they give you a tracking number, but that's where the usefulness ends. Tracking usually only goes as far as China, and then nothing. And my latest purchase has been in transit for over a month now, but the tracking hasn't been updated since its departure from China. What's up with that?!

In my opinion, Tophatter is just a big scam. They take your money right away, but then make you wait for your product to arrive. And if it never shows up or is completely different than what was advertised, they offer you a refund. But let's be real here, a refund doesn't make up for the time and energy spent waiting for something that never even arrived. And they certainly don't offer any help whatsoever beyond that. It's up to you to get in touch with the seller and see what can be done.

So, my advice to anyone considering using Tophatter is simple: don't do it! It's not worth the stress, the hassle, and the disappointment. Instead, look for a more dependable and trustworthy platform to make your purchases. Buyers, beware!

When it comes to Tophatter, customer service leaves something to be desired. While they do answer, don't expect them to fix anything for you. Personally, I've had over 55 items that were never delivered to me, and others have reported experiencing the same thing. If you're lucky enough to get a refund, don't hold your breath for the money to actually show up in your account - oftentimes, it just disappears. It seems like Tophatter takes people's money without a care in the world. Once they have it, who cares if you actually receive what you paid for or not?

If you happen to win an auction for a lower price, don't get too excited. Tophatter has a tendency to take your money later on, and it's tough luck if you were hoping to actually receive what you won at auction. And if you do somehow get lucky and receive a refund, don't hold your breath for it to actually show up in your account. Tophatter seems to be all too happy to take money from sellers and then offer refunds in the form of credit to buyers - credit that they'll gladly keep for themselves if you don't use it within a week.

So, what can you do if you're having issues with Tophatter? Good luck trying to report items that were never delivered - it's like going on a fishing expedition with no hope of actually catching anything. Every day, Tophatter seems to be getting better at their game, and the only thing you're likely to catch is disappointment at the lack of customer service.

I used to buy one or two items from Tophatter, but then I went a little crazy and ended up winning seven pages of auctions for supposedly cheap items. I thought I had snagged a great deal, but in reality, Tophatter just fished my pockets for all that I was worth. If you're considering shopping at Tophatter, save your money and take your business elsewhere to avoid being burned like I was. It's like Robin Hood - they take from the rich, i.e. you, and they keep the spoils for themselves. Don't be the next victim!

On a side note, I've also had issues with Robin Hood and trading options, but that's a whole other story for another day.

I really want to like Tophatter.com, but unfortunately, I have had some issues with the website. At first, I was addicted to the bidding process and ended up spending more money than I planned. But then, after 5 weeks of bidding, I was asked for my password when I opened the app, even though I had never had to log in before. I kept entering my password, which I know was the right one, but it wasn't working. I tried the 'forgot password' option, but the reset link was never sent to my email. I tried this multiple times, but to no avail. I also searched for a way to contact Tophatter.com, but I couldn't find anything except for an email address, ***@tophatter.com.

I sent an email to this address explaining my issues, but I never received a response. This is really concerning, especially since I am disabled and have been housebound since the start of the pandemic. I started a new account just so I could use the 'contact us' feature on the website, as there seemed to be no other way to get in touch with them. I did receive a response right away, but it was only showing me how to get information about the bidding site. This is getting very frustrating, as I have many items that I am waiting for updates on, since I have already paid for them.

I really hope Tophatter.com can address these issues, as I really enjoyed using the site at first. It's disappointing that I am now feeling anxious and scared about my purchases, and I am hoping that I can get some help soon. Overall, I would say that Tophatter.com has potential, but it needs to improve its customer service and make it easier to contact them.

I gotta be honest, my experience with Tophatter has been pretty disappointing. Let's start with the auction - it's not real. If you win an item for too low of a bid, the seller can just cancel your bid and refund you with a credit on the website. What a waste of time!
But that's not even the biggest issue. I've come across so many items that are just straight-up scams. For example, I bought a thumb drive that wouldn't even pass a memory test. And don't even get me started on the cameras that claim to have resolutions they can't even handle, or the motion-activated devices that don't even activate. It's a complete joke.
These items aren't just low-quality, they're broken, defective, non-working, or just plain old worthless. I mean, come on - "14K Yellow Gold" rings that are really just plated? What a ripoff. And if you don't believe me, just read the reviews for yourself. Customers are completely disgusted with what they've received.
But even if you somehow manage to find an item that's not a complete scam, the delivery times are just atrocious. Sometimes I've had to wait up to 16 weeks just to receive something I've paid for. And to top it all off, the pictures don't even accurately represent the items being sold. I've been tricked by a picture of a wrench set before, only to realize that only one wrench was actually being sold.
The sad truth is that most items on Tophatter are either way overpriced or just cheap knockoffs of better products sold elsewhere. So my advice? Before you make any purchases on Tophatter, make sure to compare what you're buying with similar items on eBay or other websites. And as tempting as it may be to try and snag a good deal, most of what you'll find on Tophatter is just worthless junk.

I just had to come on here and share my experience with Tophatter. Let me tell you, it has not been great. I ordered 10 items and only received 9. And the ones I did get? They all had some sort of problem. Let me break it down for you.

First of all, DO NOT get the 7" tablet with keyboard. It only charged halfway and now it won't hold a charge at all. I'll be fighting tooth and nail for my refund on this one. And the color strip lights I got don't even have a plug so I can't even tell if they work or not. To make matters worse, the light bulb that changes colors with a remote doesn't work either. So much for having fun mood lighting.

But it's not just the electronics that have let me down. The items I got for my yard that were supposed to be solar lights? They don't even come on after being in the sun for three whole days. And I still have to test the drill bits and nail stuff I got.

To top it all off, none of the items were packaged nicely. They all came in ziplock bags or bubble wrap. It's a good thing I haven't been trying to impress anyone with my purchases, because they don't look impressive.

Honestly, I think you'd be better off shopping on the Wish app. At least they'll give you your money back if you're not happy with your items. And sometimes they'll even let you keep the items if they messed up.

I hope this review helps you guys make a decision. My advice? Stay away from Tophatter. You'll thank me later.

Tophatter is a decent online bidding website, in my opinion. They sometimes offer bidding incentives (pretending to be rewards), and they do their best to support buyers if anything goes wrong with a seller or their product. But there's a problem that I've faced with a few sellers and their products, and I want to warn potential buyers of it. PLEASE BE VERY CAREFUL! Some sellers will have an auction without a reserve and with a winning bid that's extremely low, but then a few days later they'll tell you that the item is faulty, damaged, or that they don't have it anymore. When you check later and realize that the same product is still being sold by the same seller, you can be sure that they just didn't like the winning bid. That's happened to me three times already! I always thought that if I win an auction, the seller is obliged to sell the item to me. But I was wrong, it seems. Also, make sure to do your own research, so you know whether the item being sold is worth it or not. Sometimes the same product can be found on Amazon for a lower price. One thing I want to mention is that the quality of most of the products I got was somewhat of a letdown. I suggest not bothering with bidding on optical items, for example; it's a waste. Remember, our landfills are already too full!

If you haven't had the chance to check out Tophatter yet, let me save you some trouble - don't waste your time or money on this site. While bidding might seem like a fun way to score great deals, the reality is that the chances of actually receiving the products you bid on are slim at best. Even if you do win an auction, there's a good chance that what you actually receive is not what you thought you were getting.

For example, imagine thinking you won a Big R/C Monster Truck for your son's birthday but end up with a small, battery-operated toy that barely lights up. And if you're lucky enough to receive your package, it can take months to arrive and sometimes your purchase can get lost in transit. Although Tophatter does offer refunds, the waiting time to get resolution can be incredibly frustrating.

Overall, I highly suggest spending a little extra and shopping somewhere else to avoid the headache and disappointment that comes with Tophatter. It's simply not worth the risk of being scammed.

As an example, I recently purchased a Helicopter from Tophatter that was supposed to be 50cm long with a metal frame and all the bells and whistles. But what arrived was a cheap, plastic toy that didn't even come close to the description. The only thing that was accurate was the color - blue. I was extremely disappointed and felt like I had wasted my money. Save yourself the trouble and look elsewhere for your shopping needs.

Hi
Today I was insulted by a lady in middelburg mall store.I was buying my goods than went to pay, during the transaction I told her that I have a voucher and said in zulu language "uthulile ungihudulele amehlo" thinking maybe I don't know my rights or I'm just a boy.it felt so bad and told her that I didn't like it the way she spoke to me than she laughed and said askies but I'll never shop at middleburg mall anymore.

I have been seeing a lot of very offensive products for sale on TophAtter site, and had contacted Tophatter customer service many times trying to changed thier practice of selling these types of products, to no avail.
These products involve anti-Biden messages on flags, T-shirts, buttons, yard signe, etc. The latest example: https://tophatter.com/lots/224031562.
Could you please do asomething about it, it's really outrageous!

On over 12 occasions, if a winning bid is too low, an order will not be fulfilled and not shipped.

Top Hatter also sells products directly claiming the seller is "Berry Street". Top Hatter's San Francisco headquarters is located on Berry Street. Oddly, low winning bids with the "Seller Named Berry Street" rarely ship.

So, yes, Top Hatter does commit fraud and you get nothing but unhelpful, dishonest replies in the firm if scripts sent by customer service reps located in China who are not conversant in English.

Enough is enough. Time for a full blown complaint with the California Attorney General.

I ordered a trio titanium set that included a mens ring size 12 cause that was the biggest size available thinking my fiance wore that size and he told me he could wear 13 . I requested refund and order hadn't shipped yet and Tophatter refused all day long and then declined my request for refund . My name is vonda yocum email [protected]@gmail.com i feel thats not right because they dont have the size available and order wasn't shipped yet and still get turned down refund

I want to know why tophatter can cancel a sale and refund your money if you win an auction cheap. I have had over 22 percent of the auctions I have won refunded for various reasons, some of which are "untrackable package" and "item out of stock", (same seller has the same items for sale after they say it's out of stock). It's obvious to me that these auctions are being canceled because they didn't get what they consider a decent profit or possibly a loss on the item. Now, on the most recent items that have been refunded, they don't even give a reason, such as item #[protected]. I don't understand how a "company" like this doesn't have to honor the sales made on their auctions. In my opinion, what they are doing is fraud and they should be penalized severely. This does not even consider the items that I have had refunded because they either didn't work or they weren't as described. Numerous times the items are pictured as a pair, etc. and there is only one item, such as only one piece of a salt and pepper set they show in the picture. This site is dishonest. I have added a picture of two of the refunded items. There is no reason given for these refunds.

The tablet that i paid $42 for had been previously used and had Google info still on by a person in another country. The buttons work, but if you push "s", the letter "f" pops up instead, repeatedly. Absolute garbage. The "projection screen " i paid $1 plus $20 shipping for arrived like 2-3 weeks late in an unmarked gray bag and it took me a week to realize that it was supposed to be that order. It was literally a piece of cloth with holes in it and I thought it had been mailed to me by mistake. The wifi unit i ordered i couldn't even use so i ended up giving it away. Totally an absolute horrible experience. And try filling in the boxes on their site for explaining your problems with the products. You can't even type in them. I cannot believe they are getting away with this disgusting scam. I spent over $40 to receive a used tablet that is such garbage i don't even use it. And I was really looking forward to owning one.

I ordered a necklace and a 100 inch out door screen with. it says it was delivered to my small mailbox. I received the necklace. There is no way they can tell me an 100 inch which should been delivered by ups or fed-x. They refuse to give me my money or reshipped. I have a pic of my mailbox and the picture they sent me of the screen. My mailbox is small. Can not fit it. This is ems Tracking Number:

Your tracking number is China EMS LY690595372CN. Please note it may take 24 to 48 hours for your tracking number to return any information.

TRACK PACKAGE
could not track
on my phone it says deliverd at mailbox.

Apr 13
Your order is delivered
China EMS (ePacket) -> USPS

LY690595372CN

13 Apr

04:14 PM

Delivered, In/At Mailbox

COLUMBIA, SC, 29203, USA, United States

13 Apr

08:11 AM

Out for Delivery

COLUMBIA, SC, 29203, USA, United States

13 Apr

08:00 AM

Arrived at Post Office

COLUMBIA, SC, 29201, USA, United States

I am trying to log onto Tophatter-my purchases, but am being forced to play some strange "pick a photo"game that will not let me leave.What gives?

My name is Pamela D wolford, I am from The Willamette Valley, Stayton Oregon. Your company stole 157 dollars from me on April 7th 2021. I am a poor woman and cannot afford to be scammed and stolen from. Please send me 157$ to my home address or I will have to turn it into the police Department. My address is 235 East High street apt 19 Stayton Oregon 97383. This is the only way you can return my money as I am not putting my financial account numbers in again just so they could be stolen again. All Transactions are on file with this card and so there is proof of what was done. Continue shipping what was paid for in the amount of 79$ worth of items and send me the stolen cash amount of 157.$. promptly

I gave TH one more chance and this is the outcome. I sold products for 30 days, March 2021.
The results:

I thought with a $2, 000 fee credit this month I might make a small profit. This is how it worked out.

Sales for the month: $2, 590.00
Payouts $64.76 and $5.22
That means that TH kept $2, 520.02! I received $69.98

This borders on theft! This is the only platform that works this way and I'm surprised TH is still active.

So, once again, I lost and this is for the last time.