1xBet
Reviews and Complaints

Iam deposit amount 15000 first time and second time 5000 not credited my 1xbet id

I nearly invested INR 3,00,000 i lost everything in 1x bet including my college fee i asked them for atleast INR 30k refund i emailed so many times and chat with operator but they are not talking jothing about refund. I am going to commit suicide if 1x bet doesn't provide refund.please provide 30,000 refund now.I am sharimg some of ky transactions.

1x bet gaming id - [protected]

Dear my account id is [protected]

I submitted everything which security team asked but till now i can't use my account. Also security team don’t reply me my email.

Please help me. Also i massage you on Facebook but not get any response.

Please I have a big problem I have asked to withdraw 4000 Egyptian pound from the site but my SIM card monthly limit of transfer was exceeded the money hasn't arrived and the process failed your client in Egypt called me and till me he can't transfer the money due to the monthly limit of transfer exceeded on my SIM card I have called the support on caht and on Arabic eMail for 5 days till now and they didn't take any action about this for now. I am a big client with you and I do large amont of deposit for playing and I love this site but now I'm very impressed due to this process I need the money back to my account so that I can go on playing and withdraw on another SIM card Which not exceed the limit I can't find any explanation for this latency except that your client in Egypt which responsible for transfer money isn't honest man

The process is a withdrawal of 4000 EGP that did not reach me and will not reach the number [protected] because this number was closed to transfers by the telecom company for a whole month

My account number is. id [protected]

I am attaching a screenshot of the account to this email

Deposits and withdrawals are made from electronic wallets, Etisalat Cash wallet, and the complaint is about a withdrawal process, not a deposit, because my number [protected] has exhausted the maximum limit for receiving funds on it, which is specified by the issuing company, Etisalat.

Withdrawal request number is [protected], and I will attach a screenshot of the request with this email

Already my gaming account is linked to this same email I sent you the request from

My Name is MOHAMED ELSHEIKH

The withdrawal process date is 11/5/2022

The withdrawal process time is 1 hour and seven minutes, both of which are attached in a screenshot with this email

Name:mohamed osama mohamed

Nickname: memo

Account number:[protected]

Withdraw request: [protected]

Withdraw time: 2/5/2022 at 7:36 AM

I had a withdraw problem and didn't receive my money since 2/5/2022 i used mobile payment to withdraw my money

(Vodafone cash) by my number +[protected]

My email: [protected]@gmail.com

Recently I made a multi bet with 1xbet with their advance bet feature which they gave me against my unsettle bet.

The amount of bet was 4849 Bangladeshi Taka. I have won all the Match and even 1xbet email me that I have won the bet (already give attachment)

After win they did not give me the paid out of the bet and after 1 days their showing removed at the best slip.

I checked all the terms with advance bet but there are nothing write about that.

Please help me to give my paid out of money

I want my money back

I sent 2 300php to top upy account. I used my bank account to send a total of 600php to their gcash account number. Then i received a notification from the app that my top up was rejected all 2 of them. I contacted all their support but i got no reply from them. This happened to me once a few months back.

I deposit 3000 amount UPI fast baroda e Gateway till now I didn't gate any refund or credit in my game I'd

This second time for me please update my deposit amount 3000

Last time April 1st deposit 2000 to UPI fast galaxy traders also not update

I didn't get any refund please check

My game I'd [protected]

Please slove my problem as soon as possible

I made 4 times withdrawal request in this past 9 days all these times the withdrawal request is denied by operator due to the reason this IPL season there is a server issues, I also contact your customer service through chat session but all those times they said please wait for 7 days it will take upto 7 days,but after one day the requested amount is credited into my 1x account then how many days long to withdrawal my money it is so irritating to me🤦

Dear sir , my gaming id: [protected]

Email address: [protected]@gmail.com

Mobile number: [protected]

1. I have lost my Mobil e phone and i also lost my phone authentication app.

2. I didn't save Google authentication recovery key.

Please sir, disable 2FA and give me the opportunity to login my account. Attachment my national identity card.

I have deposited INR 3000 on 10th APR 2022 through GPAY but not yet reflecting in my 1XBET

I have contacted customer service via chat and email for resolution but not yet get any response.

Have also shared related documents on chat and mail but didn't received any single response.

I called on given phone numbers but not received any reply

Iam transforming the 3000 rupees on 11/05/2022 into 1x bet but iam receiving only 400 rupees only in my account .and iam also consult the support gamil but there is no response.

Hi team,

I made a deposit of rs -25000 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway', it’s been more three days now the amount has not been credited to my gaming account

I have sent payment screenshots, Utr Id , bank statement and transaction date and time.

I have also provided all the requested details in the Facebook/Twitter as well

As usual there was no response from mail which I had sent for last few days

Chat operator says your request has been sent to specialists , my question is how many days would specialist take to resolve this issue ? More than three days , still it’s under review

Please don’t make me to wait for more time

Kindly solve this issue by today and deposit to my gaming account - [protected]

Utr Id -[protected]

Bank statement/ screenshots already been shared multiple times

Please solve it as early as possible

Also if any doubts , you can check my previous deposits for last two months

Thanks

1×bet application I have deposited 2500 from phone pe app but not credited my 1×bet account

On 05-05-2022 and on 06-05-2022 I deposited Rs. 1000 and Rs. 400 in my gaming account. Amont has been debited from my bank account but I didn't received any amount in gaming account neither got refund in my bank account.

As per the rules if anyone doesn't receive their money within 3 hours he/she should write an email to their site. I write an email to them and I attached the proff of transactions from my bank account.

Then after 6,7 hours I received a call form them and I person asked me about that email I told him all thing that happened with me about deposit problem. And I asked him when I will get my money back or in my game he said within 4,5 hours. But today after 5 days I didn't received any amount or refund from their company. I tried to call that person back but he blocked my number and made his phone switch off.

I don't know how government gave them license or approved them in our country.

I hope my this complaint will reaches to 1xbet's ears and they will take some kind of action regarding my deposit.

I have not received deposit amount in 1xbet wallet. One day and 4 our complete to payment amount but till now I am not added deposit in wallet. Please check my account and solve my problem

Account no [protected]

Payment date :9 may 2021

Time of payment : 12:05pm something

Payment proof given below

Dear my gaming id is [protected]

I deposited on my account. After this I made a withdrawal request but its asked Request for Documents.

I send my Both side NID card

I answered all Their question about my account truly.

After that security team asked about relationship of some name, I also told them honestly that what kind of relation among us.

After 3 days they asked my Utility bill, I also sent it.

Then they told me to wait as "Your account is being verified, please wait"

After 2 days they again asked for my Bank Statement. I sent it also.

But till now I can't place bet or withdraw from my account.

I made deposit more than 100000 bdt.

I am worried about security teams attitude.

I was deposite money 2times using amazone pay on 8th may 2022 to "[protected]@upi" but money not reached to the game account

trx IDs are [protected] & [protected]

Money withdrawal problem

1xbet company is a fraud betting site in Bangladesh beacuse of regional payment system. I didn’t get my deposited money in my Player ID: [protected] since 05th April, 2022. Bangladesh Payment gateway has available bKash, nogot, Rocket, Fast bKash, Fast nogot etc. I think all the method are only for collecting money from clients and after collecting money from clients, Authority only instruct to send a mail in a special email address so called Express Service but they didn’t respond at all thus they didn’t respond after months. I deposited via Fast bKash 5000 BDT and Player ID: [protected] wasn’t credited. I provided all the documents as the proof but they didn’t respond me rather live chat section or WhatsApp channel advice me to wait untill email support team respond me. What a disgusting site it is! Once upon a time, they will not credit my money in my gaming account. It is need to solve as soon as possible.