1xBet
Reviews and Complaints

Such a huge problem in 1x for withdrawl, req placed on 20-05-22 thru paytmwallet new till now did not receive the amount when I chat with customer care they block my chat stating coz of ipl ot will take 7 days which is a non sense, request to be done in 24hrs as per the rule

I place a bet on footbal game 3 ways under corner 3 in 1 half , and in 1st half corner was 3 so they have to refund my amount but showing loss why ? This is cheating .

Hello my account [protected], I bet and on May 21 I threw 5 thousand dollars into my account and won. that day they blocked my account and asked for documents. I gave all the documents. They are requesting documents via computer. he asks for a certificate again after the papers, please don’t torture me, I am seriously ill, suffering from diabetes.

Why are you torturing me if I played honestly.

please give me the money I filled out at least.

I need money for treatment, please.

I can't wait long.

I submitted all the documents

They will operate on me in the coming days

Dear Team,

I have dual accounts on 1x bet:-

ID- [protected]

MOB- [protected]

I have done a widrawl request of Rs. 2300 on dated 22 April but somehow it's got rejected by the operator. And the money got deducted but not received the amount till yet.

Also on dated 23 May, I have deposit 2000 each 2 times in the same account but it's also got rejected but not received the money. I have also put mail to 1xbet team with screen shot but no further solution found.

My Second ID is- [protected]

MOB- [protected]

I have done a widrawl request of Rs. 4000 on dated 21 April, money shown the transfer been completed but till yet I haven't received the payment. I have also put mail to 1xbet team with screen shot but no further solution found.

Hello, dear 1xbet, my gaming account is [protected], I have been playing on 1xbet since 2021, I lost a lot of money during this period, but in March 2022 I won $ 5,000 and made $ 10,000, then my gaming account was blocked, and verification I submitted all the documents I asked for, but that day my gaming account was blocked because I could not access it, and it was explained that I could only receive treatment through a computer, and there was a blocked appeal.

Then they asked for more documents, then they asked me to send them to Ukraine, then I sent them via Skype, and then I won the interview, and then they said we can't return your money. because the 1xbet rule says it should be solved in 2 months, but 2 months have passed, 1xbet 1 you are causing the family to break up because I borrowed that money, I want to kill myself, my children will be left without a mother, please return my money, without cheating, win Give me the money I made, my children are starving, I have to pay my rent, and my debts.

Give me my money back

Hello sir

I am nandan 1xbet user id [protected]

Sir i tried to deposit an amount of 6050 on 22/04/2022 11:43 PM through upi fast method . i made the payment successfully but that amount is still not credited in my 1xbet account.

I sent a lot of mails regarding this problem but they told me to wait for 14 days but now it's been more than 14 days sir i haven't recieved my 6050 amount yet.

Please help sir ..

Here's my upi payment screenshot of that deposit

Hello sir

I am Abhishek 1xbet user id [protected]

Sir i tried to deposit an amount of 500 on 29/04/2022 9:16pm through upi fast method . i made the payment successfully but that amount is still not credited in my 1xbet account.

I sent a lot of mails regarding this problem but they told me to wait for 14 days but now it's been more than 14 days sir i haven't recieved my 500 amount yet.

Please help sir ..

Here's my upi payment screenshot of that deposit

Please help me block this account until he refunds my #8100.

I type 900 to deposit on this ID [protected]

The owner refused to let e type the JD not knowing that he has an intention and he added 0 to make it #9000 and gave me a wrong number and wrong email

Please block this account until he returns my money please. Thanks this transaction took place at federal housing junction lugbe across on the 21th of May 2022 at about 11:23am

Customers name is Innocent

My POS name is Monies Point and my account name is Casez. Thank you so much

Am user ID [protected]. I won huge amount of bet , though the money was paid to my account. When I tried to make withdrawal I get the code alright but nothing.

Pop up appears saying I should submit my documents to security team. Infact all my information was verified successfully but still was not able to withdraw.

I needed money urgently so I consult my brother that help me registered my 1xbet to help me withdraw, for my brother he can withdraw from his 1xbetting account. So I told him to alert 1x team to combine those accounts in other to withdraw.

Later all my winnings was taken away still I have multiple account meanwhile I do not have.

My brother Account is active right now but they have refund the money I deposited from registration and blocked my account.

The CEG are aware of this issue decided not to help since 1xbet are from their country.

I deposited 4800 INR 19/05/2022 at 10:01 pm through upi fast but after 72 hr I haven't received the amount into my Gaming account. By no means do I want to convey that I recommend for the mother to be inactive. My account balance has been debited but 1xbet saying its processesing. I have a doubt to being fraud. Can you suggest me what should do now?

My email address is tdas.[protected]@gmail.com

I create my account by one click registration.

My account id is [protected]

I got my user id and password from 1xbet site. I made deposit more than 149000 bdt. Now I tried with my user id and password in the login section its show me wrong password. How strange is this! User id and password is provided by 1xbet website.

Also its impossible to Change the password as i didn’t add any email or phone number.

I also mailed security team [protected]@1xbet-team.com

They asked identity card, selfies. I gave them everything.

They told me wait for the replay.

Your data is currently Being verified. Please wait,You will get answer shortly.

Also here they answer that to send SMS on their Facebook page. I also did it but here is same problem. No one answer or solve my problem.

But its 4-5 days they didn’t reply me till now. Even they are ignoring my message now.

Dear people,

If someone has a problem with the deposit or Ovonal.

Please contact -

+[protected]

You can contact for all problems

Deposits and payments are only for Bangladeshis.

Email - [protected]@1xbet-team.com

I am pay the amount 400rs to kiran kumar by phone pe on 20 may 2022 but it will not receive to our gamig account so please take seriously

Thank you

My account id [protected]

Problem with deposit and payment system Nagod..

trxid 7180YSW6

My nagod no [protected]

agent no [protected]

date 08-05-2022

time 12:47am

.amount 2000

Problem with deposit..

Payment system Nagod.

My account id [protected]

trxid 718A9W4N

My nagod no [protected]

agent no [protected]

date 12-05-2022

time 09:35pm

amount 1950

Itry to deposit my in my id through there preferred deposit method in BD via e-wallet, after i send the money, they didnt deposit it in my gaming account.

I thought, maybe theres some technical issues so then i Mail the issue with every required evidence and steps following by there given instruction, to there deposit issue team [protected]@1xbet-team.com

11 days gone but they didn’t give any reply, or solve my problem.

Is there any 1xbet officials who is kind enough to help me out with this issue? It would be Very helpful to me.

I provide all deta below about my id and the transfection.

BDT wallet No(Gaming ID ): [protected]

Transaction ID/ TrxID: 9EB50M91QH

Client phone No: [protected]

Bkash Agent Phone No: [protected]

Time: 10:06 pm Date: 11/5/22

Amount: BDT 1000

My name is Vaivaswat.Account id: [protected]

I have been using 1X Bet for the past 3 years and never faced any difficulty until day before yesterday when I was asked to verify my account and submit documents to securities team. I emailed them my e PAN card but they rejected it by saying that it is not acceptable. As per IT department website e PAN holds the same validity as physical PAN and I have opened bank accounts using it however your securities team rejected it. I then provided them photo of my physical pan card which even though is in bad state but all information is clearly visible which was again rejected by them. To my giving them e PAN card, they accused me of photo shopping which is unacceptable. If they do not know anything about IT regulations then they should not accuse any one of wrongdoing. To be honest all websites have verified my kYC details in a very short time except your website. I am even ready to share my ITR copy, aadhar or bank account statement. I am running out of patience. Never expected Securities team of 1X Bet to be so bad

Assalam oalaikum,

I am a regular user of 1xbet from Bangladesh.

Last 16/05/22 i deposited my 1xbet account amount of 2500 taka by " fast nagad"

Its already 3 days over.

But i haven’t this money yet in my account.

It's very important for me.

& Everytime when I deposited my account it's they not complete the payment at a time.

I don't know why it's happened again & again with me!

Please check it & take necessary action as soon as possible.

Please help me, please.

Thank you.

1xbet id - [protected]

My nagad account number - [protected]

1xbet fast nagad agent number - [protected]

Transaction id - 718FW1FL

Amount - 2500 taka

Date & time - 16/05/22 at 3.18pm

Hello good morning I have a complain about a bet slip that I played and won on the 18/05/2022 but instead 1xbet said I lost were as it can be visible seen that I won the ticket.please I will like the ticket to be reviewed and the money send to my account.the bet slip no is ([protected])

Dear my account id is [protected]

I submitted everything which 1xbet security team asked.

My NID card

My NID card with selfie.

Deposit details.

After that security team answer me" Your data is currently Being verified. You will receive an answer shortly.

But it has 3 days Passed I didn’t get any response.

Even now the didn’t reply my email.

Its really painful for me as an client.

Please help me

ID code is [protected], I recently got a loan, I bet this money on 1xbet, I won fair, but 1xbet blocked my account. and a notarized copy of your passport. When I visit post offices in my country and ask them, they say they cannot send documents to Ukraine because of the war. I want to hang myself because bankers come to my house and ask me to return the debt