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1xBet Complaints 1294

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Hello Sir. My Gaming id is [protected]  Country: Bangladesh  Name: Mehera Banu Payment system: 1xBet cash agent. I have 17760+ USD I was requested for change my agent for withdraw to 1xbet security team.Then they start their marathon verification. I trust them and I do all the things what they ask. I send asking documents to Ukraine twice. After I...

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1xBet 1xbet has blocked me from withdrawing funds from my account asking for requested documents

Hii myself aniket
I'll wIthdraw but error Request for documents. Please email the security team.
I have send all document all bank statement all Astro pay screenshot all photo ideas but you are requirement more than more I have gut feeling you have not withdrawal to my amount To mi to please tell me how can we withdrawal all my amount for my account to any other option I have already bank statement to send you for transaction details add money and withdrawal transaction to security team mail me You should make a selfie, holding your ID card near your face. Also next to you should be the computer (or mobile device) where we can see your inbox messages from security department (this mailing)
I'll send again security team mail Your data is currently being verified. You will receive an answer shortly.All requests are processed in turn. Please wait, you will get a notification.
Plz help me My document [#9604100]

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Muhammad ashfaq786
US
Sep 19, 2021 1:48 pm EDT

Sis your peroblem is solved or not because same peroblem whith me

M
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Muhammad ashfaq786
US
Sep 19, 2021 1:48 pm EDT

Sis your peroblem is solved or not because same peroblem whith me

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10:13 am EDT
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1xBet Withdrawal

One month passed trying to withdraw my fund. And they are playing with me they don't respond and when they did they always asked for more documents. And when I provide the documents they don't respond.
I tried to use my credit card for withdrawal i got message says rejected by operator they told me try another method and I did through MuchBetter app.
Now they asked for verification. I sent the documents they need for verdicts since 3 days today they replied try your bank card which they know it's rejected by operator.
Its a game i dont know when it will finish
More than 50 emails between me and them just wasting time

Anyone can help

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1xBet Withdrawal problem

Before, if I withdraw cash in 20 minutes I'll recieve alert. But now it will take up to 8 hours or more.

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9:55 pm EDT
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1xBet He didn't explain why don't deposit in my account.

I mail lot of time to given explanation about this when I loss my money they don't have problems in passed 6 months but when I didn't loss in last 6-7 days suddenly 3 name and did you know I know 2 person but I don't know third person because I know 2 person didn't deposit amount in my account so, I want from him to given proper reason when 2 person bet and I bet to cheats him . Given proofs and then i didn't say to open my account otherwise he open my account or given my amount which have deposit in passed 6 months.

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1xBet I credited 500 to my account still has not showed up. I emailed but still no reply .1 day already

I credited 500 to my account still has not showed up. I emailed but still no reply .1 day already
I sent payment via gcash

I attached photo with the 500 pesos. but i forgot to edit the amount from the minimum 300 to 500

the operator has refused it
so i messaged the online consultant. but she didnt help me and told me to email it. i emailed already but still no reply

1xbet philippines
[protected]

Desired outcome: to credit the 500 to me

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Update by jfgdlc
Sep 09, 2021 4:32 am EDT

account number : [protected]
mode of payment gcash
amount 500

September 8 6:05pm
reference number
[protected]

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12:09 pm EDT
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1xBet Why my account block and didn't open again.

I can already told about this but you block my account didn't open yet. Why bookmark do this because I about someone then why you given sponership to other didn't given this. My account id is - [protected].

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1xBet 1xbet has blocked me from withdrawing funds from my account asking for requested documents

My id - [protected] name - chethan. September 3rd they asked me to email requested documents to the security department and I have mailed them my personal details and documents but they are yet to send results of my check and they are taking too long and its almost 3 days I am not able to withdraw funds... Its all my parents savings money.. Please help me withdraw my funds of 190000 inr (around 2500 usd) which I cant afford which I had lost at first and now somehow won back which they are now stopping me from having my own money back.. I deposited so much money at begining and lost they did not ask me for documents but when I win back my money they are asking documents which is not so fair and now its been more than 72 hours of my submitted verification documents

Desired outcome: please help me withdraw funds back from my gaming account

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Update by CHETHAN 111
Sep 07, 2021 2:40 am EDT

My issue is solved by the security department.. thanks to them 1xbet thanks a lot ur the best sportbook ever thanks a lot..

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1xBet Accumulator No: [protected] game won but counted as loss for me

Good day, im Adetunji Oyeniyi Olabisi by name. A Match with Accumulator No: [protected] 89 between Albania v Hungary, played on 5/09/2021 at 17 hours of the day, in which i predicted on second half substitution to take place won but mark as loss for me.

So the first substitution came in second have of the match 46mint when second half of the match started.

Desired outcome: Won but count as loss for me

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1xBet Sportsbook

hello,
Registered on this site on may 2 2017.
Deposited 2k, did some bets until my balance reached about 4000$.
Then they voided all bets and blocked my account.
They asked: id card, selfie with monitor with their email and documents in hand, screens of skrill account, utility bill.
i sent all documents and they accepted.
Then they asked me to send via regular postmail (not tracked), a notarized copy of my id card, and all other documents already sent.
I sent over the years at their two different addesses provided (one in russia, one in ukraine), what they asked (i think 4 or 5 times total), and they always telling me "we are awaiting your documents".
after 4 years they keep my money yet.

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1xBet I’m complaining about withdrawal

Greetings since yesterday I'm trying to withdraw from my 1xbet account but I can't fine mtn mobile money to withdraw

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1xBet My deposit amount not refunded and my account blocked

Last friday 27.08.2021 I deposited srilankan rupees 225000 (lkr).. After deposit my account instantly blocked.. Cant play games or bet.. I emailed 1xbet security department and all reqested document sended.. Then saturday my 1xbet account was full blocked.. I cant login.. Security department no reply.. Still my deposit amount is not refunded.. I need my money.. My 1xbet user id [protected]..

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Update by hansi123
Aug 31, 2021 6:03 am EDT

sir i understand what u saying..need to follow instruction on website..but my account was currently blocked..now 3days gone..still blocked..because blocked i cant follow instruction on website..please understand and unblock my account..please check u can see my account was blocked..if u unblocked my account now i can follow instruction on website without any problems..please understand the situation.. user id - [protected]

Update by hansi123
Aug 30, 2021 3:40 am EDT

i only asking my deposit money urgently..rs225000...srilanka now covid lockdown..dont waste time saying under verification..first refund my money quickly and do verification take any time..

Update by hansi123
Aug 30, 2021 3:36 am EDT

https://www.facebook.com/1xbet.ind/. - sended all information...and this is my complaint id - 9231791..

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Abdul09
US
Aug 30, 2021 3:14 am EDT

1x bet +[protected]. should contact

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1xBet Withdrawal challenges

On 15th August 2021, I had a problem withdrawing my winnings from 1XBet into my bank account as there is no option available when you want to withdraw but it is easy for them to deduct from the very same bank account. I went on the Chat option to seek help. I was advised to send an email to their Security. They told me many different stories but the two main ones were;
1. There are technical problems making it impossible for me to withdraw
2. They asked me to send my ID document which I did, but all the methods I tried are unacceptable to them. You can't email, you can't scan, you can't take screenshots. I basically do not now what to do anymore. But I will not let them keep my winnings, unless they are truly a scam.

My 1XBet account ID is : [protected]
My complaint reference with them is: 9036198

Please assist.

Regards,

N. Ndlovu
+[protected]
mighty.[protected]@gmail.com

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1xBet Withdrawal problem/get my account block

I have been in my account and unable to withdraw.. It said I should contact the security team.. They ask me for documents
I did contact the security team
The said I should send a picture of my id card I sent
After they said I should snap holding my id card and my laptop showing the corespondent which I did.. After that they block my account.. So sad about that.. They block email conversatio also..

Desired outcome: Fraud

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Update by Binbardu
Aug 25, 2021 7:12 pm EDT

[protected]

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1xBet My account is blocked

[protected] gaming id
Usear name azizul hoque
My email id [protected]@gmail.com

Hello sir my money was hold 1x bet today I have some money in my account. I playing this site 4.5 yars but not any problem face...this is first time problem..and my id ws block by your team plz security team help my on tha my id plz help 1xbet thank you. ...

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Update by Shaheen Mehtab
Sep 01, 2021 11:36 pm EDT

I have done it but not any reply...13 day go my account is block please help me

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1xBet Inability to withdraw

I have been in my account and unable to withdraw
It said I should contact the security team
I did contact the security team
The said I should send a picture of my ID card I sent
After they said I should snap holding my ID card and my laptop showing the corespondent which I did
Later they said I should send my deposits transaction which I did
Now they are asking me for a purchasing agreement with personal information about me I sent them a screenshot

Desired outcome: I wish to withdraw my money

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1xBet 1xbet blocked my id with more than 1000$

Respected person,
My id is blocked by 1xbet company. It already have been more than 2 month. They asked for the personal documents and I already have mailed them all of my personal documents and details but they keep saying your account is under verification only. Could you please help me cause i have more than 1000$ in my account and i really need to withdraw that amount cause it's my savings money.
1x id - [protected]
Hope for the positive response.

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1xBet Deposit not added

Sir
1XBET Account Id [protected]
on dated 19/08/2021 while depositing 5000 INR I used a Net-banking facility for depositing to my 1xbet account. The amount has been debited from my axis bank account via transaction no INB/[protected] and PRN [protected] paid to Reliable Online Market. The transaction has been successfully completed by the bank. The transaction details along with bank statement, payment receipt screenshot, bank customer chat screenshot, bank debit notification etc. have already been sent to
[protected]@1xbet-team.com, but still they haven't added my deposit to my 1xbet account. In this connection I need your help to take action against such fraud betting companies. All details have attached herewith for your ready reference.
Waiting for a response from your end.

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1xBet My usd go to wrong account now how to back my usd

Sir, my money has gone to the wrong account. Can I get it back now?

Desired outcome: My money go wrong account Please help me

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1xBet Withdrawal problem

Dear sir, my game is:[protected], for security reasons I will send all documents of mine but why are you not allowed to withdraw

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About 1xBet

Screenshot 1xBet
1xBet is a global online betting platform that was established in 2007. It's known for offering a wide array of betting options across many different categories.

Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.

Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.

Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.

Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.

Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.

Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
How to file a complaint about 1xBet?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:

  • Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
  • Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
  • Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
  • Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
  • Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
Remember to include any steps you have taken to resolve the issue with 1xBet and the company's response. Explain how the issue has personally affected you, such as financial loss or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.

Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

Overview of 1xBet complaint handling

1xBet reviews first appeared on Complaints Board on Apr 29, 2017. The latest review Without reason block my account please open my account was posted on Nov 20, 2024. The latest complaint The money did not arrive on the bank card was resolved on Oct 28, 2024. 1xBet has an average consumer rating of 5 stars from 1323 reviews. 1xBet has resolved 1086 complaints.
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  1. 1xBet Contacts

  2. 1xBet phone numbers
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