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ABX Express
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www.abxexpress.com.my

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ABX Express Complaints 751

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Q
11:49 pm EDT

ABX Express Tracking number not working

my friend send me a parcel but i cannot track the parcel.. if i track using the airbill number looks like it have been delivered on 2016.. is this airbill still legit or how?

the parcel was send on 28 julai 2022 at 7pm.

Desired outcome: help me find my parcel or the correct tracking number

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M
9:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ABX Express Parcel still stuck at selangor almost 1 week

My parcel with tracking number (WWX000003582651) still stuck at selangor since 27 July. Its should be arrived at sarawak this week or maybe should be arrived at the delivery address.

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C
5:48 am EDT

ABX Express Parcel delivery

Hi, I would like to complaint about my parcels haven't delivery to me.

Tracking number:

1. MY220985209959Z

2. MY220902853845S

The first one arrived last week but no one send the parcel to me. It's kinda urgent.

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S
7:39 am EDT

ABX Express MY227694165481F

I wait for 3 days for this parcel because your runner said postage out of delivery and did not contact me at all! What kind of rubbish u just send my parcel to wrong house ? I want my refund back if i didnt get my parcel . I wait 2 weeks long for this parcel only.suddenly the shoppe said it had been delivered and received by sharime/ id card 8822 . I didn’t know this person! Take responsibility ABX!

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S
3:44 am EDT

ABX Express Parcel not received

Saya oder barang melalui shopee menggunakan alamat pejabat.

Menurut di dalam sistem barang sudah di hantar. Tetapi saya tidak menerima apa-apa barang pun dari abx.. Tracking numbar my221700917172f.

Desired outcome: tolong hantar secepatnya

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J
6:43 am EDT

ABX Express LZXLA0004987401

Date:18/7/2022

I have not receive my parcel however I have received a message that the good has been delivered. Please help to check , where is the parcel sent to .

The parcel is from Lazada under order No. [protected].

Your urgent attention is highly em appreciated.

Thanks

Chai Tze Khian

[protected]

Desired outcome: Please check urgently

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J
11:20 pm EDT

ABX Express abx

They send my Puzzle yesterday (5/7/2022)…. But I didn’t get it yet

And they return the puzzle back to office at Shah Alam today ( 6/7/2022) 😡

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U
11:50 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

ABX Express My parcel

Why my stuff stuck in Shenzhen sorting center for a long time? should have arrived in my town. did they forget to update?!

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Update by Ummi Batrisyia
Jul 07, 2022 10:43 pm EDT

Order item from China. Tracking read that item has been received at ABX Kota Kinabalu. For 3 days no movement was detected for delivery. Courier service supposed to be fast and efficient. And this is not the first time I encounter this kind of delay. I tried many times sending email to ABX but failed.

I'm worried because Hari Raya Haji is coming soon. so the office is a lot of holidays & I can lose customers 😥

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S
11:00 pm EDT

ABX Express Delivery and Services

ABX Express had given poor customer service; a long wait on hold but no resolution to the issue.

Poor delivery. The delivery status has been updated for delivery since 29/06/2022, but until today it has not yet received the parcel.

I paid for air shipping, not sea shipping. Why is it so difficult to deliver?

No one can solve the issue I gave since yesterday July, 05, 2022.

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S
10:13 am EDT

ABX Express Parcel not received

Barang di dalam sistem suda di hantar. Tapi penerima tiada menerima sebarang apa - apa penerimaan barang. No tracking barang yang tidak di terima my2288435009470. Penama auren ly dan no telefon 011 [protected]

Desired outcome: tolong percepatkan proses pencarian parcel di mana.

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G
4:31 pm EDT

ABX Express Your company claims I must die. Thank you for your hatred! 9

I must stay at home for the out of delivery.

For a week your criminals keep marking out of delivery and I'm waiting every day.

2 days ago I ran out of water, I'm literally dying now without water because I can't leave home.

And your criminals keep marking it out for delivery, forcing me to stay home and wait and I can't get water.

Desired outcome: Go to jail, all of you criminals! Why does 100% of the employees and managers of ABX hate Malaysians and wish Malaysian people to die?? Go to jail you criminals!

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B
10:45 pm EDT

ABX Express Violent delivery

Your delivery [censored] just call me and said she threw my parcel from the gate to my car porch meanwhile she did not horn nor call me to receive it. She just said she was done throwing it in and asked me to pick it up myself. Fine, what if there are fragile objects inside? Is she brainless? or is ABX brainless to hire this kind of human to deliver our parcel?

If any fragile things brokes because of this violent action, will ABX replace a whole new one all the way from China again? PLEASE CONSIDER!

Even though there's no fragile object, we pay for service, can't you hand us the parcel nicely? If not, please consider quitting providing a service. You don't deserve our money.

No doubt, I had lots of good experiences previously with ABX, especially your efficiency. But now, sorry, one man killed the whole gang. Your delivery represents your company's identity. Either you provide relevant training to train all these [censored]es, or next time I meet again, I will provide them a slap to train for you. Thanks.

Desired outcome: I'd appreciate any "relevant" responses besides bot replies.

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E
1:56 am EDT

ABX Express Barang tidak sampai..

Search tracking bagitahu brg dh smpai...tp habuk pun tak ada... Apa masalah ABX nie...kol pun tk smua tk bgitahu korang ingt kmi tk byr...buat krja halal klau nk tapau bagitahu dulu...jngn nk sukahati jer... No tracking SHP19724764EMY

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Update by Eversly Nyawin
Jun 23, 2022 1:55 am EDT

Search tracking bagitahu brg dh smpai...tp habuk pun tak ada... Apa masalah ABX nie...kol pun tk smua tk bgitahu korang ingt kmi tk byr...buat krja halal klau nk tapau bagitahu dulu...jngn nk sukahati jer... No tracking SHP19724764EMY

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A
A
Ayu Azmie
US
May 15, 2023 10:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello , mcm mna ni rider abx buat kerja...sy suda ksih alahmat yg betull bole pula salah alahmatt!

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O
12:44 pm EDT

ABX Express Parcel delay

Shp36061610emy please check my tracking my parcel so delay pick up. Its to late delivery. Harap hantar dengan segera. Tq

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B
10:08 am EDT

ABX Express Missing thing inside the parcel

CNMYA001747474 Parcel no . That’s two item missing in the parcel and the parcel been cut off when reached !

Desired outcome: I wan back the missing items been stolen by your said company!

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H
7:04 am EDT

ABX Express Bungkusan diterima dalam keadaan terbuka

Tarikh: 13 june 2022

Masa : sekitar jam 5

Parcel yg diterima dalam keadaan terbuka. Disalotep sbhg shj.

Desired outcome: Pls take action. Harap kejadian seperti ini tidak berlaku lg

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A
11:02 pm EDT

ABX Express Liar

Saya ingin mengadu penghantaran barangan saya sudah dua kali tidak berjaya. Tadi seorang lekerja abx express menelefon saya dan memberi amatan untuk menjawab panggilan supaya penghantaran boleh dilakukan. Masalahnya sekarang, penghantaran yg pertama yg mereka lakukan, saya tidak mendapat sebarang panggilan. Tetapi barangan saya sudah ditulis tidak berjaya dihantar. Kali kedua penghantaran dilakukan, saya tidak sempat menjawab panggilan akan tetapi saya whatsapp chat dengan penghantar itu untuk bertanyakan masalahnya untuk hantar ke rumah saya. Akan tetapi dia kata nak jumpa di luar agar memudahkan dia. Jadi saya kata boleh, kemuadian dia membatalkan perjumpaan itu. Kemudian saya tengok dekat shoppee mengatakan penghantaran tidak berjaya. Di sini saya sediakan no tracking saya dan nama saya:

Nama: Aishah Shakir

No tracking: MY220614609972E

Saya memohon untuk ambil tindakan yang sewajarkan kepada pekerja anda yang malas untuk berusaha kemudian nak marah-marah macam orang tak betul. Lagi satu barangan saya juga pernah menggunakan khidmat abx sebelum ini tetapi tiada masalah. Cuma kali ini agak menguji kesabaran.

Desired outcome: Saya sediakan screenshots saya dengan penghantaran yang kedua, Mohd taisir. Lepas ni kalau hantar jangan bagi dekat orang yang sama kerana menyusahkan banyak pihak disebabkan kemalasan mereka.

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A
2:59 am EDT

ABX Express parcel shopee . dah minta shopee tukar alamat still salah hantar abx express

SHP69000666EMY

SHP96302113EMY

Desired outcome: mana aku punya parcel

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A
4:00 am EDT

ABX Express Abx People Rude

I got something to complain up. I'm not gonna mention up which abx center that I'm gonna complain. But can u please told all of yr abx people to be more friendly while chatting they customer? And for the parcel don't even give other people to handle it? if got any missing parcel did they the one who take responsibility of it? But most importantly the way of communicating, please be more gentle while chatting yr customer, if u're too LAZY to keep the parcel then u SHOULDN'T take that job, u're paid for it and that's yr responsibility to keep it until yr customer claim it. Tnkyou

Desired outcome: Improve way of communication, received parcel by myself.

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R
10:24 pm EDT

ABX Express Status "delivery successful" but i have not receive the parcel yet

the status of my parcel is "delivery successful" on 18 May 2022 at ABX Kuching. But untill today 23 May 2022 i have not receive my parcel yet and already call abx customer service but the line is always busy. My address is at Serian. This is my tracking no KECL600260398.

Desired outcome: Please ask your staff to double check my parcel

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Overview of ABX Express complaint handling

ABX Express reviews first appeared on Complaints Board on Sep 11, 2012. The latest review My parcel is not delivered was posted on Mar 29, 2024. The latest complaint Parcel hasn't been delivered was resolved on May 24, 2020. ABX Express has an average consumer rating of 1 stars from 753 reviews. ABX Express has resolved 3 complaints.
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  1. ABX Express Contacts

  2. ABX Express phone numbers
    +60 380 843 111
    +60 380 843 111
    Click up if you have successfully reached ABX Express by calling +60 380 843 111 phone number 15 15 users reported that they have successfully reached ABX Express by calling +60 380 843 111 phone number Click down if you have unsuccessfully reached ABX Express by calling +60 380 843 111 phone number 41 41 users reported that they have UNsuccessfully reached ABX Express by calling +60 380 843 111 phone number
    Customer Service
  3. ABX Express emails
  4. ABX Express address
    Lot 651, 1st Floor Jalan Subang 1, Taman Perindustrian Sg Penaga, Subang Jaya, Selangor, 47600, Malaysia
  5. ABX Express social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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