ABX Express’s earns a 1.0-star rating from 753 reviews, showing that the majority of customers are dissatisfied with delivery services.
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Tracking number not working
my friend send me a parcel but i cannot track the parcel.. if i track using the airbill number looks like it have been delivered on 2016.. is this airbill still legit or how?
the parcel was send on 28 julai 2022 at 7pm.
Desired outcome: help me find my parcel or the correct tracking number
Parcel still stuck at selangor almost 1 week
My parcel with tracking number (WWX000003582651) still stuck at selangor since 27 July. Its should be arrived at sarawak this week or maybe should be arrived at the delivery address.
Parcel delivery
Hi, I would like to complaint about my parcels haven't delivery to me.
Tracking number:
1. MY220985209959Z
2. MY220902853845S
The first one arrived last week but no one send the parcel to me. It's kinda urgent.
MY227694165481F
I wait for 3 days for this parcel because your runner said postage out of delivery and did not contact me at all! What kind of rubbish u just send my parcel to wrong house ? I want my refund back if i didnt get my parcel . I wait 2 weeks long for this parcel only.suddenly the shoppe said it had been delivered and received by sharime/ id card 8822 . I didn’t know this person! Take responsibility ABX!
Parcel not received
Saya oder barang melalui shopee menggunakan alamat pejabat.
Menurut di dalam sistem barang sudah di hantar. Tetapi saya tidak menerima apa-apa barang pun dari abx.. Tracking numbar my221700917172f.
Desired outcome: tolong hantar secepatnya
LZXLA0004987401
Date:18/7/2022
I have not receive my parcel however I have received a message that the good has been delivered. Please help to check , where is the parcel sent to .
The parcel is from Lazada under order No. [protected].
Your urgent attention is highly em appreciated.
Thanks
Chai Tze Khian
[protected]
Desired outcome: Please check urgently
abx
They send my Puzzle yesterday (5/7/2022)…. But I didn’t get it yet
And they return the puzzle back to office at Shah Alam today ( 6/7/2022) 😡
My parcel
Why my stuff stuck in Shenzhen sorting center for a long time? should have arrived in my town. did they forget to update?!
Order item from China. Tracking read that item has been received at ABX Kota Kinabalu. For 3 days no movement was detected for delivery. Courier service supposed to be fast and efficient. And this is not the first time I encounter this kind of delay. I tried many times sending email to ABX but failed.
I'm worried because Hari Raya Haji is coming soon. so the office is a lot of holidays & I can lose customers 😥
Delivery and Services
ABX Express had given poor customer service; a long wait on hold but no resolution to the issue.
Poor delivery. The delivery status has been updated for delivery since 29/06/2022, but until today it has not yet received the parcel.
I paid for air shipping, not sea shipping. Why is it so difficult to deliver?
No one can solve the issue I gave since yesterday July, 05, 2022.
Parcel not received
Barang di dalam sistem suda di hantar. Tapi penerima tiada menerima sebarang apa - apa penerimaan barang. No tracking barang yang tidak di terima my2288435009470. Penama auren ly dan no telefon 011 [protected]
Desired outcome: tolong percepatkan proses pencarian parcel di mana.
Your company claims I must die. Thank you for your hatred! 9
I must stay at home for the out of delivery.
For a week your criminals keep marking out of delivery and I'm waiting every day.
2 days ago I ran out of water, I'm literally dying now without water because I can't leave home.
And your criminals keep marking it out for delivery, forcing me to stay home and wait and I can't get water.
Desired outcome: Go to jail, all of you criminals! Why does 100% of the employees and managers of ABX hate Malaysians and wish Malaysian people to die?? Go to jail you criminals!
Violent delivery
Your delivery [censored] just call me and said she threw my parcel from the gate to my car porch meanwhile she did not horn nor call me to receive it. She just said she was done throwing it in and asked me to pick it up myself. Fine, what if there are fragile objects inside? Is she brainless? or is ABX brainless to hire this kind of human to deliver our parcel?
If any fragile things brokes because of this violent action, will ABX replace a whole new one all the way from China again? PLEASE CONSIDER!
Even though there's no fragile object, we pay for service, can't you hand us the parcel nicely? If not, please consider quitting providing a service. You don't deserve our money.
No doubt, I had lots of good experiences previously with ABX, especially your efficiency. But now, sorry, one man killed the whole gang. Your delivery represents your company's identity. Either you provide relevant training to train all these [censored]es, or next time I meet again, I will provide them a slap to train for you. Thanks.
Desired outcome: I'd appreciate any "relevant" responses besides bot replies.
Barang tidak sampai..
Search tracking bagitahu brg dh smpai...tp habuk pun tak ada... Apa masalah ABX nie...kol pun tk smua tk bgitahu korang ingt kmi tk byr...buat krja halal klau nk tapau bagitahu dulu...jngn nk sukahati jer... No tracking SHP19724764EMY
Search tracking bagitahu brg dh smpai...tp habuk pun tak ada... Apa masalah ABX nie...kol pun tk smua tk bgitahu korang ingt kmi tk byr...buat krja halal klau nk tapau bagitahu dulu...jngn nk sukahati jer... No tracking SHP19724764EMY
hello , mcm mna ni rider abx buat kerja...sy suda ksih alahmat yg betull bole pula salah alahmatt!
Parcel delay
Shp36061610emy please check my tracking my parcel so delay pick up. Its to late delivery. Harap hantar dengan segera. Tq
Missing thing inside the parcel
CNMYA001747474 Parcel no . That’s two item missing in the parcel and the parcel been cut off when reached !
Desired outcome: I wan back the missing items been stolen by your said company!
Bungkusan diterima dalam keadaan terbuka
Tarikh: 13 june 2022
Masa : sekitar jam 5
Parcel yg diterima dalam keadaan terbuka. Disalotep sbhg shj.
Desired outcome: Pls take action. Harap kejadian seperti ini tidak berlaku lg
Liar
Saya ingin mengadu penghantaran barangan saya sudah dua kali tidak berjaya. Tadi seorang lekerja abx express menelefon saya dan memberi amatan untuk menjawab panggilan supaya penghantaran boleh dilakukan. Masalahnya sekarang, penghantaran yg pertama yg mereka lakukan, saya tidak mendapat sebarang panggilan. Tetapi barangan saya sudah ditulis tidak berjaya dihantar. Kali kedua penghantaran dilakukan, saya tidak sempat menjawab panggilan akan tetapi saya whatsapp chat dengan penghantar itu untuk bertanyakan masalahnya untuk hantar ke rumah saya. Akan tetapi dia kata nak jumpa di luar agar memudahkan dia. Jadi saya kata boleh, kemuadian dia membatalkan perjumpaan itu. Kemudian saya tengok dekat shoppee mengatakan penghantaran tidak berjaya. Di sini saya sediakan no tracking saya dan nama saya:
Nama: Aishah Shakir
No tracking: MY220614609972E
Saya memohon untuk ambil tindakan yang sewajarkan kepada pekerja anda yang malas untuk berusaha kemudian nak marah-marah macam orang tak betul. Lagi satu barangan saya juga pernah menggunakan khidmat abx sebelum ini tetapi tiada masalah. Cuma kali ini agak menguji kesabaran.
Desired outcome: Saya sediakan screenshots saya dengan penghantaran yang kedua, Mohd taisir. Lepas ni kalau hantar jangan bagi dekat orang yang sama kerana menyusahkan banyak pihak disebabkan kemalasan mereka.
parcel shopee . dah minta shopee tukar alamat still salah hantar abx express
SHP69000666EMY
SHP96302113EMY
Desired outcome: mana aku punya parcel
Abx People Rude
I got something to complain up. I'm not gonna mention up which abx center that I'm gonna complain. But can u please told all of yr abx people to be more friendly while chatting they customer? And for the parcel don't even give other people to handle it? if got any missing parcel did they the one who take responsibility of it? But most importantly the way of communicating, please be more gentle while chatting yr customer, if u're too LAZY to keep the parcel then u SHOULDN'T take that job, u're paid for it and that's yr responsibility to keep it until yr customer claim it. Tnkyou
Desired outcome: Improve way of communication, received parcel by myself.
Status "delivery successful" but i have not receive the parcel yet
the status of my parcel is "delivery successful" on 18 May 2022 at ABX Kuching. But untill today 23 May 2022 i have not receive my parcel yet and already call abx customer service but the line is always busy. My address is at Serian. This is my tracking no KECL600260398.
Desired outcome: Please ask your staff to double check my parcel
ABX Express Reviews 0
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Overview of ABX Express complaint handling
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ABX Express Contacts
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ABX Express phone numbers+60 380 843 111+60 380 843 111Click up if you have successfully reached ABX Express by calling +60 380 843 111 phone number 15 15 users reported that they have successfully reached ABX Express by calling +60 380 843 111 phone number Click down if you have unsuccessfully reached ABX Express by calling +60 380 843 111 phone number 41 41 users reported that they have UNsuccessfully reached ABX Express by calling +60 380 843 111 phone numberCustomer Service
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ABX Express emailscustomerservice@abxexpress.com.my100%Confidence score: 100%Supportwelisten@abxexpress.com.my93%Confidence score: 93%kua@abxexpress.com.my83%Confidence score: 83%mua@abxexpress.com.my82%Confidence score: 82%beluran@abxexpress.com.my81%Confidence score: 81%papar@abxexpress.com.my80%Confidence score: 80%spt@abxexpress.com.my79%Confidence score: 79%
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ABX Express addressLot 651, 1st Floor Jalan Subang 1, Taman Perindustrian Sg Penaga, Subang Jaya, Selangor, 47600, Malaysia
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ABX Express social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed ABX Express complaints
poor service, parcel not delivery also don't return backRecent comments about ABX Express company
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