my Activision account MattStylesNYY#8353361 was hacked on may 11th 2024 and was banned immediately on may 12th 2024. I noticed that my account was banned on that day after days of not playing call of duty nor was I ever logged in my activision account. I tried appealing yet the appeal was rejected because I was "the account holder at the time of infraction" but I was never logged onto call of duty at all during the the of infraction, I have evidence that I played call of duty on specific days and after it ended I never played MWIII again. I know my account was hacked because I play on PS5, I bought Modern Warfare III for 70 dollars. I don't have Warzone OR Modern Warfare III on PC. This is a false ban and it sucks that my appeal was declined because of this. they have evidence and logs of my account and they still say I was the account holder when I play on console I didn't do anything to get my account banned at all. My battle.net was hacked which resulted in the person spending about 40 dollars on the game changing my username etc. I believe that same person hacked my activison account which resulted into my account being banned. Please do something about this, contact them. I want my account unbanned because I spent years on that account and money on the game and I NEVER cheated at all. Plus my battle.net account was hacked on April 15, 2024 which resulted in the person changing my activision account name as well but I did change it back. I also have an account recovery case that was opened and closed for no reason at all which the case number is [protected].
Claimed loss: $110
Desired outcome: Account unbanned, I would like an apology as well for the account being banned for no reason and I would like to be reached out by the company.
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