Adorama’s earns a 4.1-star rating from 181 reviews, showing that the majority of photography and electronics enthusiasts are very satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Non-response for bad product
I purchased a product (2g SD card) from Adorama Camera, Inc. 42 West 18th Street New York, NY 10011 and it would not work according to specifications. I wrote to them on their web site at (http://www.adorama.com/catalog.tpl?op=Contactus) and received a response that they would contact their purchasing department to handle. Now after several months and several emails - that first response was the only response. I expect I will never hear from them but wanted to post this email somewhere for others to beware this company. Thanks...
Adorama Reviews 0
If you represent Adorama, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Adorama
One of the key features of Adorama is its extensive selection of products. The company offers a wide range of cameras, lenses, lighting equipment, tripods, and other accessories from top brands like Canon, Nikon, Sony, and Panasonic. Whether you're a professional photographer or a hobbyist, Adorama has everything you need to capture stunning photos and videos.
In addition to its impressive product selection, Adorama is also known for its knowledgeable and helpful staff. The company employs a team of experts who are passionate about photography and videography and are always available to answer questions and provide advice. Whether you need help choosing the right camera or troubleshooting a technical issue, Adorama's staff is there to help.
Another standout feature of Adorama is its commitment to customer satisfaction. The company offers a 30-day return policy on most products, as well as free shipping on many orders. Adorama also has a price match guarantee, which ensures that customers get the best possible price on their purchases.
Overall, Adorama is a top-notch online retailer that offers a wide selection of high-quality photography and videography equipment, exceptional customer service, and a commitment to customer satisfaction. Whether you're a professional photographer or a hobbyist, Adorama is the perfect place to find everything you need to capture stunning photos and videos.
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, create one by following the registration process on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Adorama in the 'Complaint Title' section. Be concise and clear about the problem you are facing.
4. Detailing the experience:
- Provide detailed information about your experience with Adorama. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, and the company's response.
- Explain the personal impact of the issue on you to give context to your complaint.
5. Attaching supporting documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred due to the issue.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking from Adorama.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included to effectively communicate your concerns.
8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com. Ensure that all fields are filled out correctly before proceeding.
9. Post-Submission Actions:
- After submitting your complaint, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged to track the progress of your complaint.
Remember to follow these steps carefully to effectively file your complaint against Adorama on ComplaintsBoard.com.
Overview of Adorama complaint handling
-
Adorama Contacts
-
Adorama phone numbers800 815 0702800 815 0702Click up if you have successfully reached Adorama by calling 800 815 0702 phone number 2 2 users reported that they have successfully reached Adorama by calling 800 815 0702 phone number Click down if you have unsuccessfully reached Adorama by calling 800 815 0702 phone number 2 2 users reported that they have UNsuccessfully reached Adorama by calling 800 815 0702 phone numberCustomer Service+1 (212) 741-0063+1 (212) 741-0063Click up if you have successfully reached Adorama by calling +1 (212) 741-0063 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0063 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0063 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0063 phone numberNYC Retail Store+1 (212) 741-0466+1 (212) 741-0466Click up if you have successfully reached Adorama by calling +1 (212) 741-0466 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0466 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0466 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0466 phone numberCustomer Service+1 (212) 627-8487+1 (212) 627-8487Click up if you have successfully reached Adorama by calling +1 (212) 627-8487 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 627-8487 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 627-8487 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 627-8487 phone number+1 (888) 582-2500+1 (888) 582-2500Click up if you have successfully reached Adorama by calling +1 (888) 582-2500 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (888) 582-2500 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (888) 582-2500 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (888) 582-2500 phone number+1 212 741 0401 ext:2119+1 212 741 0401 ext:2119Click up if you have successfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number Click down if you have unsuccessfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 212 741 0401 ext:2119 phone numberCustomer Service+1 (212) 741-0401+1 (212) 741-0401Click up if you have successfully reached Adorama by calling +1 (212) 741-0401 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0401 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0401 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0401 phone numberPhotographer800-223-2500800-223-2500Click up if you have successfully reached Adorama by calling 800-223-2500 phone number 0 0 users reported that they have successfully reached Adorama by calling 800-223-2500 phone number Click down if you have unsuccessfully reached Adorama by calling 800-223-2500 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling 800-223-2500 phone numberCustomer Service800-815-0702800-815-0702Click up if you have successfully reached Adorama by calling 800-815-0702 phone number 0 0 users reported that they have successfully reached Adorama by calling 800-815-0702 phone number Click down if you have unsuccessfully reached Adorama by calling 800-815-0702 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling 800-815-0702 phone numberCustomer Service
-
Adorama emailsnancym@adorama.com100%Confidence score: 100%Supportservice@adorama.com100%Confidence score: 100%carln@adorama.com93%Confidence score: 93%
-
Adorama address42 West 18th Street (Between 5th & 6th Ave.'s), New York, New York, 10011, United States
-
Adorama social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
- View all Adorama contacts
Most discussed Adorama complaints
On Nov. **** (Cyber Monday) I ordered a camera bundle from adorama.com for $1698.00 with free 3 day shippingRecent comments about Adorama company
On Nov. **** (Cyber Monday) I ordered a camera bundle from adorama.com for $1698.00 with free 3 day shippingOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I sent a camera for a quote, after a week of them recieving it I called to get the quote. It was lowered than expected so I asked for them to return it.
My order keeps saying backordered, I called and emailed only to be told I will get an update in 1-2 businesses days or no response at all.
CUST RTN PROPERTY-QTE# 6330997
Order [protected]
They have scammed our cc for over 1 year for $9.99 a month. Do not know what this company is, furthermore, do not even have a home phone number and this is why I don't. I have been informed that this stems from telemarketing which should be against the "law"!