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4.1 27 Reviews 61 Complaints
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Adorama Complaints 61

ComplaintsBoard
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12:00 am EDT

Adorama Non-response for bad product

I purchased a product (2g SD card) from Adorama Camera, Inc. 42 West 18th Street New York, NY 10011 and it would not work according to specifications. I wrote to them on their web site at (http://www.adorama.com/catalog.tpl?op=Contactus) and received a response that they would contact their purchasing department to handle. Now after several months and several emails - that first response was the only response. I expect I will never hear from them but wanted to post this email somewhere for others to beware this company. Thanks...

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M
M
Mrico
US
Feb 07, 2023 6:22 am EST

I sent a camera for a quote, after a week of them recieving it I called to get the quote. It was lowered than expected so I asked for them to return it.

My order keeps saying backordered, I called and emailed only to be told I will get an update in 1-2 businesses days or no response at all.

CUST RTN PROPERTY-QTE# 6330997

Order [protected]

J
J
Jody
Jan 12, 2008 4:38 pm EST

They have scammed our cc for over 1 year for $9.99 a month. Do not know what this company is, furthermore, do not even have a home phone number and this is why I don't. I have been informed that this stems from telemarketing which should be against the "law"!

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About Adorama

Screenshot Adorama
Adorama is a well-known and reputable online retailer that specializes in photography and videography equipment. The company has been in business for over 40 years and has established itself as a trusted source for high-quality products and exceptional customer service.

One of the key features of Adorama is its extensive selection of products. The company offers a wide range of cameras, lenses, lighting equipment, tripods, and other accessories from top brands like Canon, Nikon, Sony, and Panasonic. Whether you're a professional photographer or a hobbyist, Adorama has everything you need to capture stunning photos and videos.

In addition to its impressive product selection, Adorama is also known for its knowledgeable and helpful staff. The company employs a team of experts who are passionate about photography and videography and are always available to answer questions and provide advice. Whether you need help choosing the right camera or troubleshooting a technical issue, Adorama's staff is there to help.

Another standout feature of Adorama is its commitment to customer satisfaction. The company offers a 30-day return policy on most products, as well as free shipping on many orders. Adorama also has a price match guarantee, which ensures that customers get the best possible price on their purchases.

Overall, Adorama is a top-notch online retailer that offers a wide selection of high-quality photography and videography equipment, exceptional customer service, and a commitment to customer satisfaction. Whether you're a professional photographer or a hobbyist, Adorama is the perfect place to find everything you need to capture stunning photos and videos.
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Overview of Adorama complaint handling

Adorama reviews first appeared on Complaints Board on Jul 18, 2007. The latest review Adorama Camera - A Reliable Partner for Your Photography Needs was posted on Mar 7, 2024. The latest complaint I had high expectations for the lens-ordered a **** mount for my a7iii was resolved on Feb 18, 2024. Adorama has an average consumer rating of 3 stars from 181 reviews. Adorama has resolved 26 complaints.
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  1. Adorama Contacts

  2. Adorama phone numbers
    800 815 0702
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    Customer Service
    +1 (212) 741-0063
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    NYC Retail Store
    +1 (212) 741-0466
    +1 (212) 741-0466
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    Customer Service
    +1 (212) 627-8487
    +1 (212) 627-8487
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    +1 (888) 582-2500
    +1 (888) 582-2500
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    +1 212 741 0401 ext:2119
    +1 212 741 0401 ext:2119
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    Customer Service
    +1 (212) 741-0401
    +1 (212) 741-0401
    Click up if you have successfully reached Adorama by calling +1 (212) 741-0401 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0401 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0401 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0401 phone number
    Photographer
    800-223-2500
    800-223-2500
    Click up if you have successfully reached Adorama by calling 800-223-2500 phone number 0 0 users reported that they have successfully reached Adorama by calling 800-223-2500 phone number Click down if you have unsuccessfully reached Adorama by calling 800-223-2500 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling 800-223-2500 phone number
    Customer Service
    800-815-0702
    800-815-0702
    Click up if you have successfully reached Adorama by calling 800-815-0702 phone number 0 0 users reported that they have successfully reached Adorama by calling 800-815-0702 phone number Click down if you have unsuccessfully reached Adorama by calling 800-815-0702 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling 800-815-0702 phone number
    Customer Service
    More phone numbers
  3. Adorama emails
  4. Adorama address
    42 West 18th Street (Between 5th & 6th Ave.'s), New York, New York, 10011, United States
  5. Adorama social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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