Ace Photo’s earns a 5.0-star rating from 1 reviews, showing that the majority of photography enthusiasts are exceptionally satisfied with purchases.
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Bad service
I ordered a lens, the Nikon 18-55 mm f/3.5-5.6G VR AF-S DX Nikkor, from this company on Amazon.com. About a week later I received the following e-mail from Amazon.com:
"Greetings from Amazon.com,
We're writing to inform you that your order [protected] from Ace
Photo Digital has been cancelled.
Our sellers strive to minimize cancelled orders. We're sorry for any
inconvenience this has caused. Your credit card was not charged for this
order. For more information regarding why this order was cancelled, please
contact Ace Photo Digital.
If you're still interested in this item, please search for it again on
Amazon.com.
We've included your order details below for reference. We've also included
the URL for the item you purchased if you'd like to try ordering from
another seller.
We value you as a customer and hope you will continue shopping on
Amazon.com."
As far as I can tell, my credit card was not charged. But I did waste a week of my time expecting my purchase to be delivered. Now I must start over. If an item is not available, it should not be offered for sale.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ace Photo Reviews 0
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Overview of Ace Photo complaint handling
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Ace Photo Contacts
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Ace Photo phone numbers+1 (703) 430-3333+1 (703) 430-3333Click up if you have successfully reached Ace Photo by calling +1 (703) 430-3333 phone number 0 0 users reported that they have successfully reached Ace Photo by calling +1 (703) 430-3333 phone number Click down if you have unsuccessfully reached Ace Photo by calling +1 (703) 430-3333 phone number 0 0 users reported that they have UNsuccessfully reached Ace Photo by calling +1 (703) 430-3333 phone number
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Ace Photo emailsprints@acephoto.net97%Confidence score: 97%communicationpolicyquestions@acephoto.net75%Confidence score: 75%legal
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Ace Photo address44710 Cape Ct, Ashburn, Virginia, 20147, United States
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Ace Photo social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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