CB Hospitals and Clinics Advocate Health Care Doctor respond

Advocate Health Care review: Doctor respond

ezsales1@comcast.net of US

Feb 09, 2024 9:42 am EST

Verified customer

Featured review

Dear Advocate Health Care,

I am writing to express my deep dissatisfaction and concern regarding the recent incident involving the mishandling of my mother's prescription for insulin at CVS, which has caused significant distress and potential health risks for my family.

On [date], my brother, Victor Bates, visited the CVS pharmacy to refill my mother's prescription for insulin. However, upon arriving home, he discovered that the prescription did not include the necessary needles for administering the insulin. Understandably, this created a significant inconvenience and immediate need for resolution.

Victor promptly contacted the pharmacy to address the issue and was informed that the doctor needed to write a separate prescription for the needles. The pharmacy attempted to contact the doctor's office to rectify the situation, but unfortunately, no callback was received. Frustrated with the lack of response, my brother personally reached out to the doctor's office, only to be met with further disappointment.

Despite multiple attempts to communicate with the doctor's office, including waiting for returned phone calls and speaking with receptionists and nurses, no one was able to provide assistance. The doctor had been repeatedly paged, but to no avail. This lack of communication and urgency from the doctor's office is both unacceptable and concerning.

As the situation escalated, I took it upon myself to call the doctor's office in an attempt to resolve the issue. I expressed the urgency of the matter, explaining that my brother had been trying to obtain my mother's medication since 10 am. Unfortunately, even my intervention did not yield any results. The doctor's office assured me that they would accelerate the call, but once again, no callback was received.

This ongoing lack of communication and failure to provide the necessary medical care for my mother is deeply distressing. Not only has this negligence caused significant frustration and inconvenience, but it has also put my mother's health at risk. As her glucose levels continued to rise, reaching a concerning 182, my brother was left in the dark about how high they could potentially climb.

I implore Advocate Health Care to investigate this matter thoroughly and take immediate action to rectify the situation. It is critical that such incidents are not repeated, and that patients are provided with the essential medical care they require in a timely and efficient.

We are still today waiting for call from a doctor. My mother is 89 years old.

Desired outcome: I need to hear back from someone Euris Bates773.255.6093

Confidential Information Hidden: This section contains confidential information visible to verified Advocate Health Care representatives only. If you are affiliated with Advocate Health Care, please claim your business to access these details.

Helpful? 0 0

0 comments

Add a comment

Advocate Health Care - Scam and cheating 3

Resolved

Advocate Health Care - medical negligence

Advocate Health Care - Test results

Advocate Health Care - bad service with the diagnosis

Advocate Health Care - Advocate southeast center

Advocate Health Care - MRI deparment downers grove illegal sharing information

Advocate Health Care - A medication error occurred in ICC on 10/17/2023

Advocate Health Care - OB-GYN Dr. Helen Plavnik who is affiliated with Advocate Lutheran General Hospital.

Advocate Health Care - Advocate south holland & hazel crest refuse women's urgent care (gyne issues)

Advocate Health Care - Refund not being issued

View all Advocate Health Care reviews and complaints

Advocate Health Care Contacts

Advocate Health Care phone numbers

+1 (800) 323-8622
+1 (800) 323-8622

Click up if you have successfully reached Advocate Health Care by calling +1 (800) 323-8622 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (800) 323-8622 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (800) 323-8622 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (800) 323-8622 phone number

Customer Service

+1 (309) 454-1400
+1 (309) 454-1400

Click up if you have successfully reached Advocate Health Care by calling +1 (309) 454-1400 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (309) 454-1400 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (309) 454-1400 phone number 1 1 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (309) 454-1400 phone number

BroMenn Medical Center

+1 (708) 684-8000
+1 (708) 684-8000

Click up if you have successfully reached Advocate Health Care by calling +1 (708) 684-8000 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (708) 684-8000 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (708) 684-8000 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (708) 684-8000 phone number

Advocate Children's Hospital Oak Lawn

+1 (847) 362-2900
+1 (847) 362-2900

Click up if you have successfully reached Advocate Health Care by calling +1 (847) 362-2900 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (847) 362-2900 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (847) 362-2900 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (847) 362-2900 phone number

Condell Medical Center

+1 (309) 467-2371
+1 (309) 467-2371

Click up if you have successfully reached Advocate Health Care by calling +1 (309) 467-2371 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (309) 467-2371 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (309) 467-2371 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (309) 467-2371 phone number

Eureka Hospital

+1 (630) 275-5900
+1 (630) 275-5900

Click up if you have successfully reached Advocate Health Care by calling +1 (630) 275-5900 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (630) 275-5900 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (630) 275-5900 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (630) 275-5900 phone number

Good Samaritan Hospital

+1 (847) 381-0123
+1 (847) 381-0123

Click up if you have successfully reached Advocate Health Care by calling +1 (847) 381-0123 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (847) 381-0123 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (847) 381-0123 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (847) 381-0123 phone number

Good Shepherd Hospital

+1 (773) 975-1600
+1 (773) 975-1600

Click up if you have successfully reached Advocate Health Care by calling +1 (773) 975-1600 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (773) 975-1600 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (773) 975-1600 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (773) 975-1600 phone number

Illinois Masonic Medical Center

+1 (847) 723-2210
+1 (847) 723-2210

Click up if you have successfully reached Advocate Health Care by calling +1 (847) 723-2210 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (847) 723-2210 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (847) 723-2210 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (847) 723-2210 phone number

Advocate Children's Hospital Park Ridge

+1 (847) 742-9800
+1 (847) 742-9800

Click up if you have successfully reached Advocate Health Care by calling +1 (847) 742-9800 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (847) 742-9800 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (847) 742-9800 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (847) 742-9800 phone number

Sherman Hospital

+1 (708) 799-8000
+1 (708) 799-8000

Click up if you have successfully reached Advocate Health Care by calling +1 (708) 799-8000 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (708) 799-8000 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (708) 799-8000 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (708) 799-8000 phone number

South Suburban Hospital

+1 (773) 967-2000
+1 (773) 967-2000

Click up if you have successfully reached Advocate Health Care by calling +1 (773) 967-2000 phone number 0 0 users reported that they have successfully reached Advocate Health Care by calling +1 (773) 967-2000 phone number Click down if you have unsuccessfully reached Advocate Health Care by calling +1 (773) 967-2000 phone number 0 0 users reported that they have UNsuccessfully reached Advocate Health Care by calling +1 (773) 967-2000 phone number

Trinity Hospital

More phone numbers

Advocate Health Care emails

ahc-social@advocatehealth.com

100%
Confidence score: 100%

Support

Advocate Health Care address

3075 Highland Parkway, Downers Grove, Illinois, 60515, United States

Advocate Health Care social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 28, 2024