Agent Provocateur’s earns a 1.0-star rating from 2 reviews, showing that the majority of lingerie shoppers are dissatisfied with their purchases.
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customer service
Trying to get a refund is like talking to a brick wall.. or better yet it's like ground hog day.
You get one rep- you explain the issue. They say do 1-2-3.you do. You get another rep explain the issue & that you've done 1-2-3. That rep goes Im happy to tell you need to do 1-2-3. You say great! I did 1-2-3, and they respond with ok, but did you do 1? Yes. Here it is...oh ok I see you need. 2-3. Right, that was given here. Ahhhhh ok.
Another rep comes you explain the issue & 1-2-3, and they go but where is 3? And you point at 3 & they go did you do 1? HOW DID I GET 3 if I didn't go 1! How did you not hear me tell you I did 1-2-3! Oh.. then what's the issue?
MY REFUND! I WANT A REFUND..I see but did you do 1-2-3?
And at which point you leave because you're about to light your own hair on fire.
gift card
I bought a gift card from Agent Provocateur as a present for my sister and there was supposed to be a $200 balance there. When my sister tried to use the card she was told that there was o balance!
When I contacted Agent Provocateur customer service and explained what happened they said that was an accident and promised that $200 amount will be put back on the card within a couple of days, but that did not happen. It is now over three weeks and I can't reach anyone from them and money is still missing. This company is a fraud and they stole my money!
Is Agent Provocateur Legit?
Agent Provocateur earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Agent Provocateur. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Agentprovocateur.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for Agent Provocateur have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Agent Provocateur and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on agentprovocateur.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Agent Provocateur protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Agent Provocateur. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Agent Provocateur Reviews 0
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Overview of Agent Provocateur complaint handling
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Agent Provocateur Contacts
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Agent Provocateur phone numbers+1 (888) 881-4986+1 (888) 881-4986Click up if you have successfully reached Agent Provocateur by calling +1 (888) 881-4986 phone number 0 0 users reported that they have successfully reached Agent Provocateur by calling +1 (888) 881-4986 phone number Click down if you have unsuccessfully reached Agent Provocateur by calling +1 (888) 881-4986 phone number 0 0 users reported that they have UNsuccessfully reached Agent Provocateur by calling +1 (888) 881-4986 phone numberUSA+44 87 0600 0229+44 87 0600 0229Click up if you have successfully reached Agent Provocateur by calling +44 87 0600 0229 phone number 0 0 users reported that they have successfully reached Agent Provocateur by calling +44 87 0600 0229 phone number Click down if you have unsuccessfully reached Agent Provocateur by calling +44 87 0600 0229 phone number 0 0 users reported that they have UNsuccessfully reached Agent Provocateur by calling +44 87 0600 0229 phone numberUnited Kingdom+44 20 3308 9150+44 20 3308 9150Click up if you have successfully reached Agent Provocateur by calling +44 20 3308 9150 phone number 0 0 users reported that they have successfully reached Agent Provocateur by calling +44 20 3308 9150 phone number Click down if you have unsuccessfully reached Agent Provocateur by calling +44 20 3308 9150 phone number 0 0 users reported that they have UNsuccessfully reached Agent Provocateur by calling +44 20 3308 9150 phone numberUnited Kingdom+44 20 7923 5200+44 20 7923 5200Click up if you have successfully reached Agent Provocateur by calling +44 20 7923 5200 phone number 0 0 users reported that they have successfully reached Agent Provocateur by calling +44 20 7923 5200 phone number Click down if you have unsuccessfully reached Agent Provocateur by calling +44 20 7923 5200 phone number 0 0 users reported that they have UNsuccessfully reached Agent Provocateur by calling +44 20 7923 5200 phone numberUnited Kingdom+1 (917) 383-0037+1 (917) 383-0037Click up if you have successfully reached Agent Provocateur by calling +1 (917) 383-0037 phone number 0 0 users reported that they have successfully reached Agent Provocateur by calling +1 (917) 383-0037 phone number Click down if you have unsuccessfully reached Agent Provocateur by calling +1 (917) 383-0037 phone number 0 0 users reported that they have UNsuccessfully reached Agent Provocateur by calling +1 (917) 383-0037 phone numberUSA
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Agent Provocateur emailsservices@agentprovocateur.com100%Confidence score: 100%Supportwholesaleandfranchisesales@agentprovocateur.com99%Confidence score: 99%salespersonalshopping@agentprovocateur.com99%Confidence score: 99%salesclientservices@agentprovocateur.com97%Confidence score: 97%supportmadison@agentprovocateur.com96%Confidence score: 96%fittings@agentprovocateur.com95%Confidence score: 95%
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Agent Provocateur address154 Clerkenwell Road, London, England, Greater London, EC1R5AB, United Kingdom
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Agent Provocateur social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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