A&J Fencing’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their fencing projects.
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On 1/8/22, AJ Fencing wrote 2 proposals, one for a 6 ft fence and one for a 7 ft fence installation and removal of the existing fence
On 1/8/22, AJ Fencing wrote 2 proposals, one for a 6 ft fence and one for a 7 ft fence installation and removal of the existing fence. When we asked about the 7 ft option, which cost $5590 with a gate priced at $650, they told us that a 7 ft fence could only be installed with a 6 ft board on board wood fence with 1 ft of lattice to comply with regulations. We decided to go with the 7 ft option. On 2/2, work began on fence A. After it was completed, I complained about excess cement above ground around the base of each post, which was not shown in their advertised photos. There was also an unleveled post that caused some cracks between the boards and green markings on the post and kickboards. We couldn't resolve the issue that day due to a language barrier. On 2/4, after feeling disappointed, I requested a refund of $300 and a revision of fence D/D1 to be made with iron instead of wood, at a cost of ***. However, without any explanation, the prices for fence B1 and C1 were increased. On 2/11, I asked if we could use a pyramid post cap that AJ didn't offer. We agreed that I would purchase them and they would install them. By this time, fence B1 and C1 had been revised three times, with prices going from $5590/650 to $6570/700 and finally to $6860/720, all after the start of fence A. We originally chose a 7 ft fence with 1 ft of lattice and supporting posts that didn't extend beyond the lattice, for a price of $5590/650 for fence B1 and C1, as stated in our original proposal. We believe we were fraudulently overcharged because of our complaint and subsequent partial refund. We didn't sign any electronic revised proposals, only the original one. Fence D/D1 was never installed. AJ Fencing refused to refund $*** for services that were not provided. They didn't provide a price list either. The multiple revised proposals for fence B1 and C1 came without any explanation, but conveniently included *** extra dollars, which were withdrawn due to the change in material to iron. AJ doesn't actually do iron, as they advertised in the proposal. We just wanted the fence of our dreams, not someone else's.
Is A&J Fencing Legit?
A&J Fencing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for A&J Fencing. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of A&J Fencing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Aandjfencing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Aandjfencing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Aandjfencing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The aandjfencing.com may offer a niche product or service that is only of interest to a smaller audience.
- A&J Fencing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About A&J Fencing
At A&J Fencing, we pride ourselves on our commitment to excellence and customer satisfaction. Our team of skilled professionals possesses extensive knowledge and expertise in all aspects of fencing, allowing us to offer a wide range of services to meet the unique needs and preferences of our clients.
One of the key factors that sets A&J Fencing apart from the competition is our unwavering dedication to using only the finest materials available. We understand that a fence not only serves as a functional element but also contributes to the overall aesthetic appeal of a property. Therefore, we source top-grade materials that are not only durable and long-lasting but also visually appealing.
Whether you require a residential, commercial, or industrial fence, A&J Fencing has the expertise to handle projects of any scale. Our team works closely with each client to understand their specific requirements and design a customized solution that perfectly aligns with their vision. From traditional wooden fences to modern metal and vinyl options, we offer a wide variety of styles and designs to suit every taste.
In addition to our exceptional craftsmanship, A&J Fencing is known for its unparalleled customer service. We believe in building strong relationships with our clients, and our friendly and professional staff ensures that every interaction is pleasant and hassle-free. We strive to exceed expectations at every step of the process, from the initial consultation to the final installation, ensuring that our clients are completely satisfied with the end result.
With A&J Fencing, you can rest assured that your fencing project will be completed to the highest standards of quality and professionalism. Our attention to detail, combined with our commitment to using the best materials and providing exceptional customer service, has earned us a solid reputation in the industry.
To learn more about A&J Fencing and our comprehensive range of services, we invite you to visit our website at aandjfencing.com. Experience the difference of working with a trusted and reliable fencing company that delivers outstanding results every time.
Overview of A&J Fencing complaint handling
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A&J Fencing Contacts
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A&J Fencing phone numbers+1 (925) 939-2105+1 (925) 939-2105Click up if you have successfully reached A&J Fencing by calling +1 (925) 939-2105 phone number 0 0 users reported that they have successfully reached A&J Fencing by calling +1 (925) 939-2105 phone number Click down if you have unsuccessfully reached A&J Fencing by calling +1 (925) 939-2105 phone number 0 0 users reported that they have UNsuccessfully reached A&J Fencing by calling +1 (925) 939-2105 phone number
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A&J Fencing emailsbetty@aandjfencing.com99%Confidence score: 99%info@aandjfencing.com79%Confidence score: 79%Supportbrie@aandjfencing.com60%Confidence score: 60%
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A&J Fencing address2336 Bates Ave, Concord, California, 94520-1244, United States
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A&J Fencing social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all A&J Fencing contacts
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