AllBirds’s earns a 1.8-star rating from 27 reviews, showing that the majority of eco-conscious consumers are dissatisfied with sustainable footwear.
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Disappointed with AllBirds: Poor Quality and Customer Service
I gotta say, I'm pretty disappointed with AllBirds. I bought two pairs a while back and they fell apart in no time. Like, seriously, I barely wore them and the wool on the inside disintegrated and holes started forming. I reached out to them about it and they basically told me tough luck, even though it was clearly a problem with their product. I mean, I've got shoes from Nike, Clarks, Merrells, and Converse that have lasted me way longer than these $100 AllBirds.
I even joined their consumer panel to try and help them improve, but it seems like they're not interested in listening to their customers. I've seen a ton of stories online about other people having the same issues with their wool and tree runners.
When I reached out to AllBirds again recently, they asked for a bunch of information and photos, but then just told me they couldn't do anything because too much time had passed. They also had the nerve to suggest that some of their employees just buy new shoes every few months, like that's a realistic solution for most people.
Honestly, I think companies should stand behind their products and fix any defects or issues that come up. Especially when you're charging over $100 for a pair of shoes. I'm not gonna buy from AllBirds again and I'm gonna make sure everyone knows about my experience. It's just not worth it when there are so many other options out there.
AllBirds Tree Runners: Inconsistent Sizing and Comfort Issues
Had a pair of Tree Runners for a couple of years and wore them every day. Never had such a comfortable shoe. So it was a no-brainer, once they got a bit ratty and holey, that I would get a new pair of the exact same shoe (size 7W).
It only took a couple of days to get to me, which was super impressive. But these new size 7's were much larger than my orignal size 7's that I bought only 1.5yr earlier. I checked the labelling, and my old and new pair had exactly the same specs. I asked AllBirds if maybe they had changed manufacturer since they went public, but they said no.
So I returned the size 7's and got a pair in size 6. Got them, and they were too tight!
At this point I figured I'd have to suck it up and re-buy the size 7's again, and tie them up extra tight so they won't slip as I walked in them. However, when i got this new pair, they were a perfect fit, just like my original, old worn out ones! I am convinced that the first 7's I bought this time around were labelled wrongly, or they have lost all quality control in manufacturing.
Anyway, I was just happy that I got the right size eventually, and since AllBirds insisted the whole time that there was nothing wrong with the size, despite the fact that there was(!), I knew the problem wouldn't be looked at, and others would just have to go through the same mess I did.
BUT, it's been a few weeks now, and they are nowhere near as comfy on walks. I always try to walk between ten thousands steps and 10km each day, and never ever felt the ground beneath me with my original AllBirds. I could walk forever, which is why I loved them so much!
However, with my new AllBirds, my feet were hurting from the first walk, but I kept persisting, thinking I just needed to wear them in, even though I never had to before. But several weeks later, it's just getting worse. Not even halfway through my 4km morning walk, and the balls of my feet were killing me. I didn't know how I was going to make it home and was just trying to take each step using different parts of my feet to give relief to the sore parts. As you can see in the pic below, I wore my old pair until they almost fell apart, and not once did my feet hurt in them, ever. And I walk ALOT, and they always felt great - the ground was soft and comfy, like I was walking on air. Not the case with this new pair.
Something is up with AllBirds. I honestly think that since they went public after I bought by very first pair in the pic, they're cutting costs. I used to endorse them to everyone I know, but I think i will have no choice but the try Sketchers (urgh!) since I've heard good things about them. I LOVE the look of AllBirds, as they go great with training gear and jeans alike, so I wore them everywhere before. But I can't know. My feet can't take it!
Allbirds Shoes: Disappointing Customer Service Experience
As a human being, I’ve experienced some unpleasant things in my lifetime and one of those is having a reputable company that I thought I could trust disappoint me. I had high hopes for Allbirds but unfortunately, my experience with them left a bad taste in my mouth.
About two years ago, my partner bought me a pair of Allbirds shoes for Christmas. As she bought them early, by the time Christmas arrived, the return period had passed. Upon trying them on, I realized they were too tight but as nothing appeared to be wrong with the shoes, we had to accept that there was nothing we could do. Fast forward to last week, as I was doing a bit of spring cleaning, I came across the shoes and decided to give them away to a charity shop. However, upon examining the shoes, I realized that the size labeling was incorrect as the Euro size didn't match the UK equivalent, so there was no way of knowing the actual shoe size. I quickly contacted Allbirds and to my dismay, they confirmed that they had labeling issues and that the shoes were incorrectly labeled.
Now, I’m not one to cause a fuss but in this case, I felt that Allbirds needed to rectify this mistake. Unfortunately, they refused any sort of refund as the shoes were out of warranty.
In my opinion, this suggests that Allbirds are not the reputable company I initially believed them to be. To have a company manufacture and sell shoes that were incorrectly labeled but then refuse to offer any sort of refund or compensation because the product is now out of warranty is unacceptable in my eyes.
All in all, I wouldn’t recommend doing business with a company that treats its customers in such a shoddy manner.
AllBirds: Comfortable Shoe or Size Confusion? A Middle-Aged Woman's Experience
As a middle-aged woman with size 10 feet, I have had my fair share of struggles when it comes to comfortable shoes. With age, I have found that some shoes that previously fit me perfectly cause rubbing and discomfort, leaving me feeling frustrated and fed up. That's why I was excited to give AllBirds a try, as their website claimed that their shoes were designed to be incredibly comfortable, even without the need for a 'breaking in' period.
At first, I ordered a pair of the Allbird runners in my usual size 10. While they initially felt comfortable, I soon found that they were too short and my toes were feeling squished. I knew I needed a larger size, but as Allbirds only offered up to a size 10 for women, I reached out to customer service for advice. They suggested trying a men's size 9, which I thought was a bit strange, but I was willing to try anything for a comfortable pair of shoes.
I ended up exchanging the runners for a wool lounger, as I thought that the looser design may offer more room for my toes. Unfortunately, this pair was still too small as well, and I began to feel like giving up on AllBirds altogether. However, I decided to give customer service another try and explained the situation to them. This time, they suggested trying a men's size 11, and I'm thrilled to say that this was the perfect fit!
After this back and forth with sizing, I was a bit hesitant about the actual comfort of the shoes, but I'm happy to report that they truly live up to the hype. These shoes are hands down the most comfortable pair I have ever worn. I wore them all day yesterday, which included a two-mile walk, and my feet still felt great come eight pm. The wool material is breathable, and the shoe just molds to my foot, providing unparalleled comfort.
The only downside to my AllBirds experience was the uncertainty surrounding the sizing. I was even contemplating ordering a men's size 14 for my husband, but I'm not sure how comfortable he would be with the potential size confusion. However, despite this initial sizing challenge, I 100% plan on buying more AllBirds for myself in the future.
My Experience with AllBirds Wool Runner Mizzles: Great Fit, But Watch Out for the Heel Area
Recently, I tried out the AllBirds Wool Runner Mizzles and overall, I'm pretty happy with my purchase. I ordered a size 8 and it fit me like a glove. However, during my first walk around the neighborhood, my heel area felt incredibly uncomfortable. Despite wearing thick black socks, the back of my heels felt like they were being shredded.
Upon closer inspection, I discovered that the threads used to sew the plastic protectors on the back of the shoes were exposed and quite thick. This caused discomfort that I could even feel through my socks! Not wanting to give up on the shoes quite yet, I ordered some Dr. Scholl's heel liners to help alleviate the issue. Thankfully, they worked like a charm and provided instant relief.
Apart from this one oversight in design, I do think that AllBirds made a solid shoe. I just wish they had paid closer attention to the details. After all, if you have to sew a plastic protector onto the back, you might as well ensure that your stitching isn't going to cause injuries in the form of scrapes and blisters.
To be fair, I do appreciate the company's overall commitment to comfort and sustainability. And I do love the style and fit of the shoes. I just can't help but feel that the heel area could use a little bit more attention. Perhaps this is something that will be taken into account for future designs. Until then, I highly recommend investing in some extra padding if you plan to wear these shoes for an extended period of time. Trust me, your heels will thank you.
AllBirds Wool Runners: Like Heaven on Your Feet
I recently tried AllBirds and I must say, I am thoroughly impressed. At first, I was a bit skeptical, as they felt slightly odd on my feet. However, within minutes, I completely forgot about them and found that my feet were incredibly comfortable and happy. I was so impressed by this that I even fell asleep with them on!
It's worth noting that not every pair will be perfect for everyone. I had to return two pairs of green and two pairs of blue before I found the right ones. However, with the 30-day free return policy, it's definitely worth trying different pairs until you find the right one. When you do find the right pair, they are genuinely like heaven on your feet.
I have had some issues with finding comfortable shoes due to my medical history. I have arthritis, bunions and have had foot surgery in the past, which made it nearly impossible to find shoes that I could wear for long periods of time without discomfort. However, AllBirds wool runners have been a great solution for my feet. I can wear them all day, even when walking or hiking on uneven terrain, and my feet feel fantastic!
I'm pretty obsessed with these shoes, to be honest. Whenever I see a new color that I like, I try it out. Out of the fourteen pairs that I have ordered within the past year, I have kept ten of them. They are quite expensive, but they are worth every penny, especially considering the 30-day return policy.
Customer service has been great too. They have been incredibly polite and helpful via email. I've even had to return and reorder a few pairs, and the process has been quick and easy, with the return form available online and on my phone.
I have also met other AllBirds fans overseas and in the US who love these shoes just as much as I do. In fact, one person even suggested starting a fan club! Overall, I highly recommend giving AllBirds a try. They may just become your new favorite shoes!
AllBirds Sneaker Review: Stylish, Comfortable, and Durable
I recently purchased the AllBirds shoes and have been thoroughly impressed with them since they arrived on my doorstep just over a month ago. As a college student, I am constantly walking and in need of a shoe that can withstand the hustle and bustle of my daily routine. Not only are these sneakers stylish and on-trend, but they are also incredibly comfortable.
The use of wool in the construction of the upper section of the shoe is a game-changer. It allows for ample breathability, ensuring that my feet don't get too hot and sweaty, even in warmer weather. In fact, I've even been able to wear them without socks and still maintain odor-control and freshness! Additionally, the wool material is perfect for those colder months, as it keeps my feet toasty and warm.
The sole of the AllBirds shoe is made of a firm, yet soft rubber that has been a life-saver for me. Often times, after a long day of standing or walking, I experience foot cramps and discomfort. However, the rubber sole perfectly contours to my feet and provides the necessary support to prevent this discomfort.
One area for improvement would be the traction of the shoe. The shallow grooves in the sole can make it difficult to maintain solid footing when walking on snow or mud-covered surfaces. Yet, this has not been a significant issue, and I don't see it as being a deal-breaker.
When purchasing AllBirds, it's important to note that they are only available in whole sizes. Therefore, if you're a half size, be sure to order up for the best fit. I followed this recommendation and ordered a size 11, even though I typically wear a 10.5, and they fit me perfectly.
Overall, I would highly recommend AllBirds to anyone who is an active person and desires a stylish sneaker that can double as an athletic shoe. The combination of wool and rubber in the construction of this sneaker offers comfort, durability, and breathability that is unmatched by any other sneaker on the market.
Product Review: Allbirds Tree Runners in Jet Black - The Perfect Sustainable Shoes for Comfortable Long Walks
As a shoe enthusiast, I recently purchased a pair of women's tree runners in jet black, size 7 from Allbirds' website. I was impressed with how seamlessly the website functioned, and the myriad of color options available for each shoe. However, since these tree runners are a popular choice, my order went into backorder limbo. Nevertheless, since shipping is free, I made my peace with the wait and looked forward to receiving my new pair of shoes.
After waiting two and a half weeks, my shoes finally arrived, and I could not wait to test them out. Immediately, I could detect the quality craftsmanship and materials used in making these shoes. The wool lining provided ample padding within the shoe and made it comfortable to wear without socks. I wore them for an entire day, and to my surprise, my feet felt as refreshed as if I was wearing slippers all day.
But, AllBirds' tree runners were not exclusively designed for indoor use. I wanted to test the shoes outside, so I took a 2-hour hike through Central Park in New York City. On that trek, I discovered that these shoes were ideal for walking long distances, especially on concrete. It felt like the shoe was hugging my feet, as I easily covered miles without feeling any discomfort or strain. The quality of materials was evident as I put more pressure on the soles of the shoe and still felt supported, cushioned, and stable. However, I did experience some problems with the laces loosening up during my walk, so I double-knotted them, which solved the issue.
When it comes to sizing, I am typically between a size 6 1/2 and a 7. But, based on other reviews I read online, I decided to size up, which turned out to be the right decision. I must also say that if you have wide feet like me, these shoes might feel snug, especially at the beginning. However, walking around in them quickly breaks them in, and you will notice they begin to conform to your feet over time.
Overall, I wholeheartedly recommend Allbirds' tree runners to anyone looking for a comfortable, stylish, and sustainable shoe. These shoes are the amalgamation of quality materials, ethical production values, and supportive structure that make them an excellent investment. I would not hesitate to wear these shoes on long walks around New York City again, and I am excited about exploring other AllBirds products in the future.
Disappointing Arch Support: My Experience with AllBirds Mizzles Toppers
As someone who is always looking for eco-friendly, domestically made products, I was thrilled to discover AllBirds, a company that specializes in environmentally conscious footwear. I decided to try their Mizzles toppers and was excited to receive my first pair. Upon wearing them, however, I immediately noticed the arch support was strangely located on the outside of the shoe, making it feel as though they were trying to force my feet to pronate. As someone who is frequently on my feet, the lack of proper arch support was a deal-breaker for me.
After reaching out to the company's customer service, I was disappointed with their response, which was essentially a short "everyone's feet are different" and a link for returns. I pressed further and asked if there was a different insole option, and after a few minutes of waiting, received a response that there was an alternate insole available but it wasn't something AllBirds supplied. This experience left me unimpressed with both the shoe and the customer service.
At a price point of $149, I expect a shoe that is not only eco-friendly and domestically made, but also provides adequate support and comfort. Unfortunately, AllBirds' Mizzles toppers did not deliver in that regard. Upon reading additional reviews outside of the company's website, I became even less confident in the product and its ability to provide the support and comfort I need. Ultimately, I decided to return the shoes.
Although I appreciate AllBirds' commitment to eco-friendliness and domestic production, I was disappointed in the lack of proper arch support in their product. As someone who has tried numerous other brands and found more supportive options, I cannot recommend the Mizzles toppers to others. I hope AllBirds continues to work on improving their product to provide the type of support that customers need and expect.
Disappointing Experience with AllBirds Shoes: Sizing Issues, Wrong Product, and Poor Customer Support
As a person who wears a size 7.5 shoe, I was excited to try out AllBirds shoes. When I went to the website, I noticed that they recommend going up a size if you wear a half size, so I ordered a size 8. Unfortunately, when I received the shoes, they were too big for me. I decided to request an exchange and after waiting for about a week, I finally received the shoes. However, to my disappointment, they had sent me the wrong product and it was also the wrong size (a women's size 11!).
After contacting the customer support team, I had to wait a few days to receive a response. When I finally received one, I was asked a series of questions and was instructed to print out a return label and drop off the box at a FedEx or USPS location. However, I don't have a printer and I don't know the full product line of AllBirds, so I wasn't sure what type of shoe was sent to me. I decided to just return the shoes and asked for a refund.
While returning the shoes, I received an email stating that I would only be refunded for the product and not for the shipping cost. This was frustrating, as I felt like I had already wasted a lot of time and didn't get the shoes that I wanted.
Overall, I was really disappointed with my experience with AllBirds. The process of exchanging shoes was difficult and time-consuming, and the customer support team was not very helpful. I'm not sure if I will be ordering from them again in the future.
Allbirds Product Review: Hits and Misses
Allbirds is a brand that has received a lot of attention recently, and it really does depend on the product whether it lives up to the hype or not. Their return policy is a bit of a mixed bag, as they only accept returns on their shoes within the first 30 days. However, they do offer new insoles for only $15 which is definitely a plus.
Now, let's dive into the products themselves. The socks were a bit of a disappointment, as they ended up running smaller than what was recommended on the website. While the website suggested a Medium size, the reviewer found that they actually needed a Large. Unfortunately, once the packaging had been opened, they were non-refundable and non-exchangeable. To make matters worse, the socks ended up developing holes and wear marks within a month. Needless to say, the reviewer would not purchase them again, even in the correct size.
Moving onto the everyday sneakers, the fit was a bit strange as the reviewer could clearly see the outline of their toes through the shoes. It seemed that the tops of the shoes did not have enough height in the toe box area. However, Allbirds did accept the return without asking any questions.
On the other hand, the running shoes were a hit with the reviewer. They couldn't stop raving about how much they loved them, and would recommend them to anyone looking for a good shoe for running. While they initially tried a size 9.5, they found that they had to exchange them for a size 10. Even then, they experienced some issues with their toes falling asleep after a few miles of running, but the size 10s didn't seem to have that issue. After about 4 months of regular use, the shoes were showing signs of wear and likely needed to be replaced soon.
Finally, the flats were a big hit with the reviewer. They loved how comfortable they were, and found themselves wearing them 2-3 times a week without any issues. The shoes did cause some chafing on the back ankle if worn for long periods of walking, but overall were great for shorter outings. The one thing to keep in mind is that they do not offer much in the way of arch support, so if that's important to you, these may not be the shoes for you.
Overall, Allbirds has a mix of hits and misses when it comes to their products. While some are great quality and comfortable, others may not live up to expectations, and their return policy is a bit limited. However, if you can find a product that works for you, it's definitely worth giving them a try.
Allbirds Shoes Review: Myths Debunked and Concerning Lack of Transparency
Upon receiving my Allbirds, I felt like I had found the perfect shoe. It boasted natural, sustainable components and was seemingly breathable. However, after a few weeks of wearing them, I found out that some of the "myths" the company touts are not entirely true.
For one, the claim that you won't need socks is not accurate. Without socks on, my feet became incredibly sweaty and smelly. It's imperative to wear a clean pair of socks to avoid developing a bacteria farm on your feet.
Secondly, the claim that this is the most comfortable shoe in the world was quickly debunked for me. After just a short period of wearing them to work, I found myself with blisters and sores. Even putting medical tape on the heel didn't help, as the rough edge inside the shoe was too rough on my skin.
Furthermore, the lack of negative reviews on their website is concerning. Allbirds doesn't sell through conventional channels like Amazon, so leaving a review is inconvenient and can only really be done on third party review sites. The lack of transparency on their website is a red flag, as it makes it seem like they are hiding something.
While the customer service team was helpful with the return process, it's concerning that so many people may be reluctant to send them back, given the hype around these shoes. Allbirds may be more concerned with selling a story rather than a quality product, which is a shame considering the potential for sustainable materials.
AllBirds Complaints 15
Allbirds Merino Wool Jumper: A Cautionary Tale About Third-Party Retailers
I recently got my hands on an Allbirds Merino Wool Jumper and boy was I excited to wear it! The care tag on the sweater instructed me to hand wash it in cold water and not to dry clean it. So, I followed the instructions to a T and hand washed the sweater and let it air dry. But to my dismay, the sweater shrunk to an unwearable size! I was so disappointed and frustrated.
I decided to contact the customer service team at Allbirds to see if they could help me out. To my surprise, they informed me that they were aware of the issue and that an entire batch of sweaters had been mislabeled. The tag should have read "Dry Clean Only" instead of "Hand Wash Cold". I was relieved to hear that it wasn't just me who had experienced this issue.
However, since I had purchased the sweater through a third-party retailer, Allbirds couldn't do much to help me out. I was out $140 because of a mistake on the company's part. The best they could offer me was a $15 off coupon to order something else through their website. While I appreciated the gesture, it didn't really make up for the fact that I had spent a lot of money on a sweater that I couldn't wear.
As Allbirds continues to expand their third-party sellers, I would advise buyers to be cautious. It seems that they won't back the quality of their products through these retailers. It's a shame because I really love the concept of Allbirds and their commitment to sustainability. But this experience has left a sour taste in my mouth.
Disappointing Experience with Allbirds Kids Shoes - Not Holding Up Well
I gotta say, I ain't too happy with my experience with Allbirds. I got two pairs of them Kids Smallbirds Wool Runners for my little boy, and they ain't holding up too well. The first pair, the laces started coming undone and one of the shoes got a hole above the big toe. I thought maybe it was just a fluke, so I ordered another pair when it was time for him to size up. But now, less than three months later, both shoes are falling apart again! The laces are shredding and there's holes above both big toes. And my boy ain't even that rough on his shoes, so it ain't like he's putting them through the wringer or nothing.
And here's the kicker - I never got no email asking me to review the Kids shoes, even though I always got one for the adult stuff I ordered from them before. Seems kinda shady to me, like they know their Kids shoes ain't up to snuff and they don't want nobody calling them out on it.
All in all, I gotta say I don't recommend Allbirds. Maybe their adult stuff is better, I don't know. But if you're thinking of getting some of them Kids shoes, you might wanna think twice.
Allbirds Tree Runner Review: Sizing Advice Wrong, Difficult Exchange Process, Frustrating Experience
They told me to order one size down for the Tree runners if I was between sizes, like a 9.5. I got my shoes four days later, but they didn't fit right at all. The advice to size down was wrong.
I tried to exchange them online, but it wasn't easy. I had to print my own shipping label and wait for them to get the old shoes back before they would send me a new pair. It took 15 days to get the right shoes!
When I complained, the helpdesk said I should have cancelled my order and started over. But they didn't tell me that once I started an exchange, I couldn't return the shoes.
I expected better from a new startup like Allbirds. Now, I've sent the shoes back, but they're confusing me about the shipping label. They manually created a new one, but they told me not to use the old one. It's frustrating!
Is AllBirds Legit?
AllBirds earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
AllBirds has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Allbirds.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
AllBirds as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for AllBirds have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up AllBirds and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Allbirds.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While AllBirds has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- AllBirds protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Disappointed with Allbirds Breezers' Durability and Customer Service
I copped a pair of Allbirds breezers back in March 2020, and I've been rockin' them for a couple of summers now. I mainly wear them for short trips to school, the shops, and whatnot. But I gotta say, I'm a bit disappointed with how they've held up. The material around the toes has started to fray, which is a bummer considering the price tag and the whole "green" vibe they got goin' on. I mean, I get that they're made from sustainable materials and all, but I was hoping for a bit more durability.
Now, I know some folks might argue that it's better to buy shoes made from synthetic materials that last for years, like a pair of Clarks that I had for over a decade. But still, I was expecting more from Allbirds.
So, I hit up customer service to see if they could help me out. But all they said was that the fraying was due to wear and tear, so they couldn't offer a return or exchange. I wasn't even asking for that, though - I just wanted to know if they could repair the shoes.
It's a shame, really. I feel like most reviews of products are written right after folks buy 'em, so they don't really capture the wear and tear that happens over time. And when I left a review on Trustpilot, they acted like they tried to contact me - but I never heard anything from them. Not the best customer service, if you ask me.
Allbirds Shoes: Disappointing Customer Service Experience
As a human being, I’ve experienced some unpleasant things in my lifetime and one of those is having a reputable company that I thought I could trust disappoint me. I had high hopes for Allbirds but unfortunately, my experience with them left a bad taste in my mouth.
About two years ago, my partner bought me a pair of Allbirds shoes for Christmas. As she bought them early, by the time Christmas arrived, the return period had passed. Upon trying them on, I realized they were too tight but as nothing appeared to be wrong with the shoes, we had to accept that there was nothing we could do. Fast forward to last week, as I was doing a bit of spring cleaning, I came across the shoes and decided to give them away to a charity shop. However, upon examining the shoes, I realized that the size labeling was incorrect as the Euro size didn't match the UK equivalent, so there was no way of knowing the actual shoe size. I quickly contacted Allbirds and to my dismay, they confirmed that they had labeling issues and that the shoes were incorrectly labeled.
Now, I’m not one to cause a fuss but in this case, I felt that Allbirds needed to rectify this mistake. Unfortunately, they refused any sort of refund as the shoes were out of warranty.
In my opinion, this suggests that Allbirds are not the reputable company I initially believed them to be. To have a company manufacture and sell shoes that were incorrectly labeled but then refuse to offer any sort of refund or compensation because the product is now out of warranty is unacceptable in my eyes.
All in all, I wouldn’t recommend doing business with a company that treats its customers in such a shoddy manner.
AllBirds' Wool Runner Mizzles: A Sleek Design with a Narrow Fit and Tight Tongue
When I purchased the Wool Runner Mizzles from AllBirds, I was impressed with their sleek design and light weight. However, I was quickly disappointed to discover that these shoes run narrow, despite not having wide feet myself. Additionally, the tongue of the shoe was so tight that it caused discomfort and pain in the top of my feet, even after several attempts of adjusting the laces. Upon inspecting the design more closely, it became evident that the tongue was poorly stitched without any flexibility, which is a major downside for a pair of shoes at this price range.
Speaking of price, at $110, these shoes are certainly not cheap, and that's definitely a negative point to consider.
But there are some positives too. I appreciated the overall design aesthetics and found the shoes to be quite visually appealing. And while the fit was not ideal for me, it was clear that the shoes are well-suited for individuals with smaller feet.
Finally, I have to admit that wearing these shoes made me feel part of the "CNN crowd" - a nod to the pair's popularity among journalists and media personalities.
Overall, while I had some reservations about the AllBirds Wool Runner Mizzles, I do appreciate the effort put into their design and look forward to seeing how the company develops their products in the future.
AllBirds Review: Comfort or Hype? A Disabled Reviewer Shares Their Experience
AllBirds is a brand that has certainly caught the attention of the masses with their eco-friendly and sustainable ethos. However, this reviewer seems to have a different opinion, lamenting the aesthetics of the shoes. To them, the design looks like a sock sewn onto a rubber plate, which can be a letdown for those expecting something more fashionable. The customer service doesn't seem to have fared any better, with the reviewer mentioning the verbosity of the support staff, which has made it difficult for them to get the answers they needed.
The real problem, however, seems to be the comfort of the shoes. The reviewer has tried the shoes and compared them to their own QC shoes, finding them to be uncomfortable. This is a significant red flag as the comfortability of a shoe is paramount in making or breaking a purchase. Moreover, they state that they are probably not as durable as their QC shoes and called them "whimsies."
The reviewer suggested that the process at AllBirds "sucks" and discouraged readers from buying the shoe, stating that they go for other trustworthy brands like ASICS and Nike. They deem the whole brand as millennial idiocy, not impressed by the brand's sustainability initiatives. In a cruel twist of fate, the reviewer was also dissatisfied with the return policy, stating that three days post-purchase, they still haven't received a return label. This was especially detestable to this disabled reviewer, who felt that it was more challenging to deal with the company due to their situation.
In conclusion, AllBirds may not be for everyone. While the brand prioritizes eco-friendliness, some people might find the designs unappealing, and the shoes' comfortability may come into question. It is essential to note, however, that despite not being impressed with AllBirds, this reviewer's experience may not necessarily be the norm.
Review: AllBirds Shoes – Comfortable or Painful?
If there's one thing that can be said about AllBirds shoes, it's that they certainly make an impression, whether good or bad! On one hand, the shoes seem to be incredibly comfortable for some wearers, making them a go-to option for long walks or daily wear. On the other, there are some difficulties that seem to crop up for others, particularly in the form of rubbing or blisters on the heels.
For one reviewer, the first wear of their AllBirds shoes resulted in some serious foot pain that left them sidelined and unable to wear the shoes for a while. Despite trying band-aids and other remedies, the blisters just wouldn't go away, leading to a frustrating experience overall. However, when this reviewer reached out to the customer service team for advice, they were able to provide some helpful suggestions that may have made a difference. Specifically, they recommended wearing socks for the first few weeks to give the shoes time to stretch and conform to the shape of the feet.
Of course, not everyone will have the same experience with AllBirds shoes, and it's worth noting that sizing and foot shape can make a big difference in how the shoes feel on your feet. For some people with narrow feet, it might be necessary to size up to avoid rubbing or pinching. However, for others, the shoes might fit perfectly right out of the box.
All in all, it's clear that AllBirds has created a beautiful and unique line of shoes that have won over many fans. However, as with any shoe or clothing brand, there will always be some hiccups and challenges along the way, and it's important to keep that in mind when making a purchase. That being said, with a little patience and attention to fit, it's likely that AllBirds shoes can be an excellent addition to any wardrobe.
AllBirds Shoes: Expensive Disappointment, Caused Pain & Blisters
I recently purchased a pair of shoes from AllBirds (allbirds.com) and unfortunately had to return them just under the 30 day period. While they were initially soft and comfortable, after a few days of wear I started to experience pain in my heels. On closer inspection, I found that the heels of my socks had been shredded and I had developed blisters all over my feet. This happened repeatedly after my commute to and from work.
Despite changing socks, I continued to experience the same issue multiple times until I realized that the shoes were causing the damage. It was disappointing to pay over $150 for shoes that caused such discomfort and pain, especially since the $30 runners I previously owned caused me no issues even after a year of use and abuse.
I was hoping for better quality from AllBirds considering their high price point and eco-friendly approach, but unfortunately I cannot recommend them based on my experience.
Disappointed with AllBirds: Quality and Customer Service Issues
I have been a loyal customer of AllBirds for years now and have always loved their footwear. My first pair was absolutely amazing and I couldn't get enough of them. Naturally, I decided to buy a couple more pairs and was excited to receive my latest pair. However, I was disappointed to find that the quality of the new pair was not up to par with my previous AllBirds. Despite this, I decided to give them a chance and was even more excited when they announced a special edition pair in a beautiful color that I simply couldn't resist!
I eagerly added the special edition pair to my cart, selected the correct size, and proceeded to checkout. To my dismay, the page crashed just as the transaction was finalizing and I was redirected back to the homepage. I tried adding the special edition pair to my cart again, but unfortunately, it was already sold out. Feeling frustrated, I decided to call their help center and explain the situation. While the customer service agent was polite, they basically told me that there was nothing they could do and recommended that I purchase a different pair instead.
Now, I'm left feeling disappointed and less enthusiastic about purchasing any more AllBirds footwear in the future. It seems that their quality has dropped and their customer service wasn't as helpful as I had hoped. Sadly, I believe I will have to look for other brands that offer the same level of comfort and style that AllBirds once provided me.
Review of AllBirds: Comfortable, but Not Durable Shoes
AllBirds: The Perfect Pair of Shoes for Comfort, but not Durability
If you're like me, finding a comfortable pair of shoes that fit just right is a rarity. That's why I was thrilled to discover AllBirds website - their shoes come highly recommended by a number of people I know, and I couldn't wait to order my own pair. I have to say, I wasn't disappointed at all - my AllBirds shoes were truly unbelievably comfortable right out of the box. I could walk around in them all day without the slightest hint of discomfort.
Unfortunately, after just a few months of wear - with nothing more strenuous than walking my dogs on the sidewalk - I began to notice a tiny hole developing in the big toe region of my shoes. I didn't think too much of it at the time, but now, nine months on, the hole has grown large enough to see my socks through. This is very disappointing, as the soles still appear to be in good condition.
What could have caused this issue? I suspect it might be because I wear a half size, and my toe stretching that part of the shoe may have made it wear even more quickly. It might be a good idea for AllBirds to begin producing half sizes as well. Alternatively, they may want to take a closer look at the materials they use. Whatever the case may be, I'm certainly more than a little disappointed that I won't be able to order another pair of these great shoes anytime soon.
Disappointing Experience with AllBirds Shoes: Sizing & Shipping Issues
I recently purchased a pair of shoes from AllBirds and unfortunately, my experience was not great. Although I was excited to receive my new shoes, the free shipping option took well over 10 days. I was disappointed that it took so long, and it seemed like a small inconvenience that could have easily been avoided.
When the shoes finally arrived, I was disappointed with the fit. According to their website, there are no half sizes, and they recommend sizing up. I followed their advice and ordered a size 9. However, when I tried them on, they were much too big. The shoes were too long and wide, and it felt like I was wearing men's shoes. I suspect that they only have one last, and it's based on a man's foot. Even the heel fit was too large, which was frustrating.
I didn't want to keep the shoes, so I returned them and ordered a size 8. Unfortunately, when the shoes finally arrived (after another long wait), they were too small. I was disappointed and frustrated that AllBirds doesn't offer half sizes. This seems like an obvious thing to address, as they could double their business if they did.
Another issue that bothered me was that AllBirds is based in San Francisco, but they shipped the shoes from Tennessee. This seemed like a strange and unnecessary decision, and it made me question the company's overall organization and logistics.
Overall, my experience with AllBirds was not positive. I hope they can make some improvements to their sizing and shipping practices so that others don't have similar frustrations.
Mixed Feelings About Allbirds: Great Style & Comfort, But Durability Concerns
I recently purchased my very first pair of Allbirds, and I must admit that I was initially impressed with their casual yet stylish appearance. I expected them to be a great choice for both days at the office and occasional travel. However, my excitement turned to disappointment when I discovered a hole in one of the toe areas soon after the 30-day warranty period had ended.
I contacted customer service, and they were immensely helpful in facilitating the return process. They suggested that I order a size larger than usual to reduce any strain on the front of the shoe. Though the new size is a bit looser than I'd prefer, it's still quite comfortable.
Unfortunately, I've noticed that after only three months of use, the insole is beginning to deteriorate. Bits of wool are shedding, revealing the fibers beneath and making the insoles less effective at preventing odors. Washing the shoes by hand may prolong the lifespan of the insoles somewhat, but given how quickly they're deteriorating, it's hard to say how effective that will be. Replacement insoles are available for purchase, but I must admit that I'm hesitant to spend an additional $15 every three months given that I've already spent $100 on the shoes themselves.
Despite these concerns, I'm still a fan of the comfort and style of Allbirds products. I love the tree loungers, and I appreciate the company's dedication to sustainability. However, I am concerned about the longevity of the shoes versus their cost. I hope that Allbirds will continue to focus on producing top-quality footwear that is both comfortable and durable, so that I can continue to support this innovative company.
AllBirds Tree Loungers a Disappointing Purchase - Beware of Sizing and Washing Instructions
I recently purchased the Tree Loungers slip on shoes from AllBirds, and to say that I'm disappointed would be an understatement. The ordering process itself was frustrating, as I was advised to size up since I am a half size, but even then the shoes slipped off my feet and were a safety hazard. After returning the initial pair, I ordered an 11 and while they are a bit snug, they are wearable for knocking around at home.
However, my frustrations continued when I decided to wash the shoes. The washing instructions were clearly copied and pasted from another shoe, as they advised me to pull out the laces, despite there being no laces on the slip ons. As a result of the washing, the shoes shrunk and were unwearable, once again proving that the half size recommendation is a real detriment to customers.
Honestly, AllBirds, it's not rocket science - just make half sizes! I am extremely unhappy with my experience and will not be purchasing from this company again. It's a shame, since the slip-on style of the Tree Loungers and the concept of sustainability were appealing. However, the lack of attention to detail and the inconvenience of the ordering process have turned me off, and I won't be recommending AllBirds to anyone in the future.
Disappointing Customer Service Experience with AllBirds
I recently had an experience with AllBirds that left me feeling frustrated and disappointed with their customer service. I had ordered a pair of shoes that unfortunately ended up being undelivered due to a mix-up with the shipping company, Purolator. Despite making multiple calls to Purolator, the delivery company still did not attempt to deliver my package.
I then contacted AllBirds to request that they send a replacement package using a different delivery service, Canada Post. However, to my dismay, the replacement package was also sent with Purolator and the same issue arose. It was only on the third attempt, with a package sent through Canada Post, that I finally received my shoes.
Throughout this process, I called AllBirds every day for a week in an attempt to resolve the issue. It was only after receiving the package that I noticed they had sent me three pairs of shoes instead of one. When I called to request a return label for the additional pairs, I was made to wait and ended up being late for work.
The next day, when I called again to request a shipping label for the third pair of shoes, the representative I spoke with was able to send it to me immediately. While the manager, Jin Kim, expressed concern for my experience, I ultimately did not see any meaningful action taken to address my issues.
In my opinion, AllBirds did not provide the level of customer service that I expect from a company. As a result, I would caution others considering purchasing from this brand. While their shoes may be appealing, the lack of proper customer service and communication make it difficult to recommend them over more established brands like Nike or Adidas.
About AllBirds
One of AllBirds' most remarkable selling points is its use of materials that are environmentally responsible. The company uses eco-friendly materials such as FSC- certified wool, eucalyptus, and castor bean oil in its shoe designs. The wool that the company uses is sourced from farms that practice ethical and sustainable farming. This makes the wool used in the production of AllBirds' shoes far more superior to other wool commonly used by the shoe industry. Additionally, the brand uses responsive merino wool for most of its shoe collections, which results in the formation of a moisture-wicking microclimate inside the shoe, which enables the feet to remain dry, odor-free, and comfortable.
AllBirds' designs are not only eco-friendly, but they are also sleek, contemporary, and timeless, making them stylish and a perfect addition to any wardrobe. The brand's shoes are available in various colors, which allows customers to find a pair that suits their style and personality. AllBirds' design aims to cater to all demographics, particularly young people who are environmentally aware and actively seek sustainable options in all their purchases.
AllBirds has established a name for itself as a customer-centric company. Its shoes are all machine washable, and the company offers free shipping, returns, and exchanges to its clientele. AllBirds also operates with the principles of transparency and ethical business practices, which mean customers can confidently make purchases without worrying about the footprint they leave on the environment or the impact of their purchases.
In conclusion, AllBirds' style, eco-friendliness, durability, and functionality have made it a favorite shoe brand among people that prioritize a sustainable lifestyle. The brand's values on environmental responsibility and customer satisfaction have enabled it to grow its presence globally. The company believes that sustainability is an essential part of its legacy, and it will continue to seek ways to innovate and create products that empower customers while being mindful of the environment.
Overview of AllBirds complaint handling
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AllBirds Contacts
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AllBirds phone numbers+1 (814) 251-9966+1 (814) 251-9966Click up if you have successfully reached AllBirds by calling +1 (814) 251-9966 phone number 0 0 users reported that they have successfully reached AllBirds by calling +1 (814) 251-9966 phone number Click down if you have unsuccessfully reached AllBirds by calling +1 (814) 251-9966 phone number 0 0 users reported that they have UNsuccessfully reached AllBirds by calling +1 (814) 251-9966 phone number
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AllBirds emailspress@allbirds.com95%Confidence score: 95%Communicationhelp@allbirds.com94%Confidence score: 94%Support
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AllBirds social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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