AllianceOne Receivables Management
Reviews and Complaints

Alliance One has listed the same item on all three of my credit reports 8-9 times. Every time one gets removed the make up a new number and relist. Have hired an attorney who said I will get somewhere around $1000 for each plus lawyers fees. Then it will be gone. If you have problems like this choose a quality credit reporting consultant to sue.

Ok so where do I begin. Had an unpaid ticket I forgot about. Called Alliance One to set up payment arrangment so I wasn't driving around on a suspended license. When I called Alliance One and made my payment I SPECIFICALLY asked the woman on the phone "so am I good to drive now" she replied "YES... it can take 1-3 days to show in the system but here is the reference number that u made payment and should you get pulled over give it to the officer and when he types it in it will showed u paid and ur good to drive" WELL WOULDN'T U KNOW IT, I get pulled over the next day cuz the cop ran my plates and they showed suspended license for registered owner. I explain to the officer what the woman at Alliance One said and handed him the reference number. He said my license was showing suspended and the refernece number wasn't doing or showing anything! He wrote me a court date citation for driving on a suspended in the 3d and explained I was lucky he wasn't taking me to jail. Now I get to pay an attorney. My attorney and I both called Alliance One to get the recording of that woman telling me to go ahead and drive, so I can get this ticket (crime) dropped and thrown out of court, and they will not release it to me. Since we asked for the recording ALL OF A SUDDEN I am getting tons of calls to my cell phone from a recording and a man saying I owe SEVEN THOUSAND+ DOLLARS in unpaid tickets! ARE THEY SERIOUS?! They r threatening to suspend my license again if I don't pay them and they will not leave me alone. They r even threatening to put a lean against my house! Somebody please tell me what I should do. Help me :) any advice please

Funny to think that this company is owned by bunch of ex cops and lawyers. Especially when you can catch the employees smoking/snorting opiates in the parking lot. I have had my run ins over and over with this company. I have paid them a total of 5, 000 dollars and still have an out standing balance of about 3500 and my wages are continuing to be garnished. My original balance was 5, 200 but somehow none of my payments or the 2k they drained from my bank account over Christmas was ever applied to my original balance. I live in the area and went to school with a few of the people that work there and let me tell you that they are low life losers. Erin Poole is a dead beat mom who cant pay any of her own bills on time because she spends her money on pills, but can call and make people feel like ### all day for owing alliance one. Not only that but she has left work to go to Rehab/Detox a few times and still works there. AND she will look up your accounts and spread your information all over town... just like she spreads her legs.

I had a credit with Credit One. Until i lost my job in December I was never late and paid every month. I cannot collect unemployment because i worked part time. I have told them this for 5 months. They call every day, seven days a week, starting at 8:15 am, every 20 minutes, until 9pm!. I have caller id on my tv screen and can prove this beyond a shadow of a doubt. I have written them and faxed them the FTC laws about harassment and to cease and desist and they just keep on calling. They even went so far as to call one day and pretend to be law enforcement out of florida with an urgent legal matter. I called the telephone company servicing that number and they took care of that matter. But saying you are someone you are not to collect a debt is also illegal. I have filed a report with the better business bureau, now here, and the attorney general and FTC are next.

I had a credit with Credit One. Until i lost my job in December I was never late and paid every month. I cannot collect unemployment because i worked part time. I have told them this for 5 months. They call every day, seven days a week, starting at 8:15 am, every 20 minutes, until 9pm!. I have caller id on my tv screen and can prove this beyond a shadow of a doubt. I have written them and faxed them the FTC laws about harassment and to cease and desist and they just keep on calling. They even went so far as to call one day and pretend to be law enforcement out of florida with an urgent legal matter. I called the telephone company servicing that number and they took care of that matter. But saying you are someone you are not to collect a debt is also illegal. Ihave filed a report with the better business bureau, now here, and the attorney general and FTC are next.

THIS ### THAT CALLS HERSELF MRS RODGERS HAS THE NERVE TO TALKING ABOUT SERMONS ABOUT LIFE. SOMETHING THAT HAS NOTHING TO DO WITH A PAYMENT PLAN THAT WE WANTED. WHO DOES SHE THINK SHE IS OPRAH/DR PHIL. SHE MADE IT SEEM LIKE IF WE DON'T PAY OUR BILL WE ARE GOING TO HELL. ALL WE WANTED WAS A PAYMENT PLAN BUT INSTEAD SHE WANTED TO BOOT YOU TO THE SIDE AND SAY WE TAKE ANY KIND OF PAYMENT. AFTER TELLING HER THAT MY HUSBAND JUST GOT LAID OFF, SHE THEN SAID OH BUT HE WASN'T PAYING ANYTHING WHEN HE WAS WORKING. SHE JUDGE THE WAY WE LIVED BASICALLY----WHICH IS NON OF HER ###ING BUSINESS---YOU LOW LIFE INCOMPETENT SELF RIGHTEOUS ###. DO YOU REALLY THINK THAT WE DON'T HAVE RENT, WATER BILLS, FOOD, MEDICAL BILLS, CAR PAYMENTS, DIAPERS, CLOTHES FOR OUR KIDS, TOILET PAPER TO WIPE OUR ### DO YOU REALLY THINK THAT THESE THINGS DON'T OCCUR. WE NOW LIVE WITH OUR PARENTS BC MY HUSBAND GOT LAID OFF FROM WORK & HE IS TRYING TO GET A JOB IN THE MILITARY BC OUR ECONOMY IS SO GREAT THAT YOU HAVE THE RIGHT TO JUDGE US YOU STUPID LOW LIFE [censored]. DO ME A FAVOR GET LAID SO YOU WON'T BE GRUMPY AND WHEN YOU ARE ON YOUR MONTHLY PAYMENTS STAY THE ### HOME BEFORE YOU KILL SOMEBODY. I HATE ALLIANCE ONE I DON'T UNDERSTAND WHY THE COURT DECIDED TO FORWARD THEIR ### TO THIS PEOPLE. THIS JUST SHOW HOW OUR SYSTEM WORKS THEY DON'T CARE ABOUT YOUR PERSONAL LIFE THEY JUST CARE ABOUT MONEY, THEY ARE SO MONEY GREEDY. I AM GONNA CALL AND CALL THE COMPANY PRESIDENT OVER AND OVER AGAIN. AND I THINK KOMO 4 NEWS WOULD LOVE TO DO A STORY ON THIS STUPID ### COMPANY. I SEE THAT I AM NOT THE ONLY ONE COMPLAINING. I HOPE SOMEONE PUT YOU GUYS OUT OF BUSINESS. THIS COMPANY IS A JOKE!

I had a DUI some years ago and was convicted last year at the Kirkland, WA court. Yes, I know stupid thing. Court ordered $2, 525 in fines and penalties. As I am on a limited excess income with kids and mortgage, I was unable to pay everything up front. Kirkland, WA contracts with AllianceOne to make payment plans. I started off fine but December came around and I did not get a paycheck. I was unable to make the December payment to AllianceOne. In January, I did get a paycheck and sent them $500 (5x my normal payment after one missed payment). I get a letter shortly after from AllianceOne saying that I have $1, 130.96 in new Interest and Late Fees! No phone call or letter from them indicating this might happen. I was just a few days over 1 month late on the payment. The late fees and interest are 50% of the total amount owed to them.

Is it just me or does it seem like a conflict of interest having a company that does collections also handle payment arrangements for the courts? I also received a letter around the same time as the Late Fee/Interest notification that my license was going to be suspended because this item had been placed in collections. So if I do not pay their exorbitant fees, I will loose my drivers license. These guys really have me bent over.

I do not know if there is any recourse for the Fees/Penalties. I am writing to the Kirkland court to see what they can do to remove from collections but do not have too much hope.

I could understand $30 to as much as maybe $100 in late fees for this. But $1, 130.96? Really? This is just wrong...

Alliance One is a very rude and harassing company and appears to be part of Capital One, since payments are made to Capital One Solutions. Just so you know, I have cancer, and have not been able to work regular for over a year now. I have a family member that has helped, but their funds are limited also. This family member will only help, if I can settle with the credit card. I have been trying to settle this account since Jan 2010. Capital One has sent my account to their Alliance One Office for collection. I had great credit before cancer, I always was able to take care of my bills. But life has changed, and I am offering them a fair settlement, but they want more and have told me they will take everything I have, if I don't start paying. The sad thing is there is not much for them to get.

But for others with the same problem, answer your phone, they can only call you once a day. By law if you tell them to stop calling your neighbors, job, spouse, or anyone else they have to stop. The only way to stop the home phone calls is to write a letter and I would sent it certify mail, so you can prove it was received. And also, start making notes of all communication with Alliance One, you may need it later. Good Luck!

Harrasing calls to my job; now calling my neighbors asking questions about my description and habits.

My daughter and her son had a credit card bill with Chase, They were unemployed and making min payments. They were contacted by Alliance one and told if they could pay a large sum in a week, they would set up a low bill to pay each month. My Husband used his Wells fargo card to pay $400.00 and my son in laws mother used her credit card to pay $400.00. A month later they get a notice from chase, that they did not make their payment and will now take them to court. They now have legal fees and court fees and an extra $1000, 00. So Alliance one collected the money and NEVER PAID CHASE!

I am an authorized representative payee for a person on Social Security disability who receives $674 per month. I put that check in my Bank of America checking account to hold for this person's housing cost. Alliance One, with the help of B of A, charged my account twice, once for $761, then again for a $100 fee (!), leaving me $95.00. I learned from B of A these charges are for 3 unpaid parking tickets, making each ticket $287! I was never notified by Alliance One, asked to set up a payment schedule, or told anything about the debt. Alliance One, with the help of Bank of America, grabbed someone else's money because it was in my account. I've never seen or heard of this kind of practice, from a collection agency or a bank. Needless to say, my B of A account is now closed. I am in contact with the SSA, the State Attorney General's Office, the State Dep't of Financial Institutions, plus the BBB for good measure (for all the good it will do to recover these funds). Read on about the malicious, illegal practices of Alliance One. Anyone interested in a class action suit?

Today Wednesday May 26, 2010, i received a letter from Alliance One telling me that i owe 2 tickets from 2008 and 2009. When i called customer service to get copy of the tickets and make payment arrangements. The young man that i spoke with was very rude. He actually asked me questions as if they didnt know who they had written the letter to. I asked him if i could pay $100 on Friday June 4th and the following Friday June 11th pay $97.81. He then informed me that unless it was paid in full on today that the court could still suspend my license. Why would they send me a letter telling me that if i couldnt pay the balance in full i could may arrangements. He claimed that they had been trying to contact me and gave me a bogus phone number that i had never heard off. This is a bunch of mess. I have been laid off for almost a year and a half and have a husband with a tramatic brain injury. Right now we are behind in our mortage and i dont know what to do. He wasnt trying to listen to anything i was saying. I dont trust Alliance to let the courtst know that iv made payment arrangements. What should i do? If anyone has any idea who i should called please email me at [protected]@yahoo.com.

Tried to make a web payment for a ticket fine (That quadrupled when it went to them) The credit card transaction failed 2 times but they charged me 5 dollars for each "attempt" This is ridiculous and most likely illegal.

I had tickets that I paid in part from over 7 years ago out of Kitsap County WA. I don't recall failing to pay any of them in full. They showed up as all not paid at all. I have no proof of payment now.$1400.00 plus. After collecting payments from me over the past 6 months with current tickets for DWLS at total of $185.00 a month, They just sent a certified letter to my employer and myself a wage garnishment order for $1600.00. They said I have to continue paying the $185.00 a month while they proceed to garnish my paycheck at $175.00 each pay period. That is $350.00 amonth plus the $185.00 a month. I make $10.50 Hr. at 76 hours every two weeks ($1376.00 a month. $1376.00 minus $535.00 equals 841.00 left over. My rent is $525.00 a month. My rent is $525.00. $316.00 a month left over for Food ($180.00), Gas ($200.00), Auto insurance ($90.00) Exclude Dr bills, clothing etc. I have a negative $155.00 a month. The even more disturbing thought is, after reading some of the complaints on this blog, how do I get prooof of payment?. What stopping them from perpetual, lifelong, ongoing collection of now doubly paid debts through them?. Who is the watchdog for this kind of scandal. This is prison worthy behavior. I did not send any of my payments as of late, certified. So, what is to stop them from starting over and collecting the past six months over again?. This is criminal behavior worthy of imprisonment for all involved. Should anyone read this. Can we get a group of us victims here together and contact an attorney that will look into all the complaints on this blog?. Who are the real criminals here?.

From Clark County Web Site

Clark County's Driver License Restoration Program exists to help suspended drivers become legally licensed as rapidly as possible. Unfortunately, the program cannot assist every suspended driver because some are simply not in the position to meet all of the program's requirements. The requirements of the program are strict because it is only with the cooperation of the Washington State Department of Licenses and of Alliance One Credit Corporation that the program can exist. Simply stated, they require assurance that those accepted to enter the program can reasonable meet the payment schedule and other requirements to become legally licensed.
The program is limited to persons who meet the following requirements:
1. Are suspended only for Failure to Appear tickets in Clark County District Court or the Camas, Washougal, and Battle Ground Municipal Courts. Any Failure to Appear (FTA) tickets in other cities, counties, or states/jurisdictions are not eligible and must be cleared up prior to obtaining your license through the DWS class.
2. Are taking care of (paying off or working off) current tickets turned over to collections.
3. Have FTA fines in collections in excess of $500.
4. Have a steady, dependable household income and can afford both the agreed upon payments and the required auto liability insurance premium.
If you meet all the above requirements, the next step for you is to attend the Driving While Suspended class where all the details of the program will be explained to you. To sign up for the class go to Clark County Corrections in the basement of the Law Enforcement Center - 707 W. 13th Street, Vancouver, WA. You will need to pay the $75 class fee when signing up and a class date will be assigned to you. Cash, checks, money orders and credit/debit cards are accepted.

Sounds like a fair deal right? WRONG!

I went into the driver license restoration program back in May of this year. I was put on the 7 year plan. Alliance One set up my payments to be 90.00 per month. A couple of weeks ago I received a notice that I had another judgment go to collections. I thought they were all already in collections. So I asked the lady at the pay station out on 164th if this would just be added onto and included with the rest. She didn’t know and told me to wait till it actually was put into my account. I did this and called yesterday. I was told yes it would be added in and included in my payment for my license, BUT, that I had been making the wrong payment. I am not supposed to be paying 90.00 per month; I am supposed to pay 189.00 per month.
Now I had a feeling something was going to go wrong with this whole thing. When I went to pay my payment last month (Aug. 10, 2009), I was given my receipt and noticed that my balance due had gone UP. Not just up BUT WAY UP!
On May 13, 2009 I made my first payment of 90.00 and was given a printout of the 26 items that are in collection with Alliance One. On this printout the girl that took my payment marked off each item that I was to be given an adjudication slip for so I could go to the DOL and get my license reinstated. At the bottom of the printout it says total of 26 items and total for the balance is 6402.08.
Now when I went to make the payment for August, I got a receipt and another printout. On that printout there are the very same 26 items, no new ones had been added, BUT, the total due now is quite different. You would think that after 4 months of paying 90.00 the balance would be down little. NOPE! It is now (mind you that these are the VERY SAME ITEMS) much higher! The total due is now 10346.23.
Please tell me how in 4 months the total has gone up 4000.00?!? The woman on the phone told me they made a mistake...
Now I have been in this DWS program a couple of times (this is supposed to be my last chance) and I have had problems with Alliance One and their records and book keeping skills, but this time it is ridiculous! When your payment amount is figured out it is the amount of the fines plus the interest for (in my case) 7 years. Then it is divided into monthly payments. Unless there are more fines added on the total goes down, or at least that’s the way it’s SUPPOSED to work.
I can’t pay 189.00 per month plus insurance and my rent and etc… I need my license and I thought that that was what this program was for, and what Clark County and Washington State’s goal and main objective is. To get the license back.
Alliance One Inc. is shady to say the least. If you look on the internet you will find many complaints and other negative and unkind posts about them. Here is a link to just a few posts by people that have had to deal with them. I wasn’t surprised at all at all the complaints about Alliance One. What I do find shocking is that with all these complaints from so many people from so many different places, that NO ONE has done any thing about it!

Hoping that people out there see WHATS REALLY GOING ON!

A year ago I was pulled over for speeding and much to my surprise I ended up getting arrested for Driving with a suspended License. My License had been suspended several months previously without my knowledge and apparently Alliance One had sent me a letter of warning. I didn't have a problem with any of that - I assumed I overlooked the letter - I asked the Officer what I needed to do and he explained that I needed to get my License reinstated which REQUIRED that I pay off the Debt (From a $100 speeding ticket that went to collection with Alliance One)

So the next day I went into Alliance One and gave them $300 dollars -
In fact - Had I NOT - I would not be able to get my License active.
I paid them every dime and went into the DMV and I was good to go.

Recently I got a letter from them about an un-paid parking ticket -- So I called -
While I was on the phone the Operator informed me that I had an outstanding bill --

Guess what that was?

The original one - The one I paid - The one I HAD to pay in order to get my Licesne back.
And the operator made it known or clear to me that unless I paid this again my Licesne would be suspended again.

I was curious if Alliance One is run by the Mob?
Actually I don't want to come down on the Mob (Like the Italian Mob we think of in the Movies)
They seem more classy then Alliance One -
I think Alliance One has a mob mentality. They are white collar criminals that are getting away with red tape/supposed computer errors/ etc.

At the end of the day because they are in business with the courts and the DMV they have extra weight -
I believe this to be un-constitutional in fact.
I plan to take this as far as it needs to go -
All the way until they get hit with a major law suit.

They called and harassed my EX-wife for about a week, and her family. Then she agreed to get them the money they requested, which was about 5k. But they didn't take Visa... ok. Then they didn't call for about a week and I got a withdrawal from my account in her old name...

I caught it 6 days after it happened and my bank put a stop on the checks and the company... somehow I think their gonna do it again. As i didn't speak to them and there actually taking my money as we didn't separate our accounts yet. My ex doesn't even know it was them, the only reason I know now is because the bank draft came with alliance's name on it...

Yeah so i am probably gonna fly down there to talk with them and show them the errors of their ways over tea...

They keep calling me looking for some woman named Dolly. The past three days they have called me five times. Each time they called, I told them this Dolly person doesn't live here and asked that they remove my phone number. Since requesting my number be removed, I have spoken with Angela twice, some rude nasty guy named Josh, and another guy named Steve. I guess my request fell on deaf ears.