Amazing Vouchers
Reviews and Complaints

Dear Sir or Madam

I would like to ask for your advice, I received a phone call from an Amazing Vouchers' agent, A lady that advertised the company she was acting friendly because she even told me that she is staying from the same township that i'm staying at. After telling me of their services I joined but she asked of my ID number and my banking details. I made a mistake of giving out of my ID number and my banking details. I found out later that they are not giving what they promised to give, because I tried to go to one of their partners (according to them) but this company said they don't know anything about the company and their partnership and it seemed like I was not the first one who went there to try to access their free service. I have not used their service since I have joined.

Now I want them to unsigned me from the member's list, they ask me to provide a letter from my previous employer that says I'm no longer working, otherwise they can not unsign me. My question is, is it not my right to cancel anytime I want to?

I agreed to the amazing vouchers subscription. I was told it is a month to month subscription & i could cancel at any time. I actually did request cancellation the very next day & your retentions agents called me back & assured me a number of times that i would have no problem cancelling & i could cancel at any time as this was my biggest concern. He knowingly withheld information about the cancellation fee if i wanted to cancel. I feel like i was deliberately **** to because had i know there was a cancellation fee i would never have agreed to this. I asked more than once about being allowed to cancel. I have since tried to approach your company & the only person who i have spoken to is lee - ann zietsman who i find to be rude. She is not interested in trying to help me she just keeps telling me that these are the company rules. I requested a copy of my call which you state is legally binding & i have been told that i have no right to it & your company will not send it. Why is it legally binding but i have no right to it? I just want to cancel this - i do not want to pay for something that i am never going to use just because of the service you give your clients!

I have joined Amazing vouchers in 2009 but after one month realized that for the money they are charging nothing of value was offered to the client. Now in 2013 they are still debiting my banking account with different amounts so it makes it very difficult to load a stop payment at my bank. I see that there are a lot of similar complaints about this company but it seems to no avail. How can the NCR allows this to continue? This is bluntly theft! Can somebody please assist the thousands of people that are being robbed daily. I have never used one of their vouchers!

A lady phoned me up very early one morning selling the Amazing Voucher deal, making everything sound really Amazing. I agreed to it, but thought about it later and realised I cannot afford it. I sent a fax to cancel 2 days later. Conveniently, they never received it. I cannot find my copy of the letter either as proof. I havent used a single voucher or even accessed their website, but they are trying to force me to pay!

This company is stealing money out of my account and rewarding you with nothing they have been taking money out of my account for the past nine months and no person will give away R250 every month for nothing. They better give all my money back or they will receive a letter from my lawyer

Hi amaizing vouchers sweet talked me to took acontract with them and i redeemed my vouchers only to te told at the shop that they dont have any contract with the shop. Now i am trying to cancell but they say i must pay R2340 of which is crazy to give away R195 monthly. now they have debited my account and when i ask for a refund they tells me to pay one last installment and i think this is a daylight robbery.

ref:[protected]

I went on to amazing vouchers thinking it is such a great thing to have, but I suppose we all get fooled one way or another through some sales person! I have phoned them about 20 times to cancel my account and all I get is I have to phone in a few months as I am on a 6month basis! Now I am seriously not impressed and I feel the level of competency needs to be reviewed! I went into the bank a few months ago to cancel that debit order and still money is going off my account for Amazing Vouchers! Please cancel this today and if I get another deduction I will take this further!
Thank you very much

I joined Amazing vouchers in 2010, to which they sounded very promising on the bargains at hand. Upon joining no one told me that there were a 3 month cancelation policy. Also was told that they would post me a membership card to use for the redeem of vouchers.
I never received a card and have requested soooo many times for them to send me one...emails and phone calls still nothing.
Then when i decided to cancel they simply ignored my emails and requests. Only when I kept on phoning and phoning with screaming matches...they told me that there is a 3 month cancellation policy.
I have to pay another 3 months of this ### for something I can't even use properly.
I think the idea of the whole thing is great but not planned properly. 3 months is out of the question but to get these buggers off my account and away from my money, I paid and made them send me a letter to confirm when last payment will be deducted.
I WILL NOT RECOMMEND AMAZING VOUCHERS TO ANYONE EVERY AGAIN.
I have now explained to all others I have previously told about this amazing company to CANCEL as they are a load of bolloks...scam...rubbish.

i took amazing voucher for the past year, i do not benefit anything from it what they offer on line is totally different from what you get.
ive been trying to cancel with no success, they keep on deducting my money, i do not need the services any more after all i never to utelise them . maybe i should take this up

I was called a couple of months ago about this amazing vouchers - it all happened so fast - i asked the person to contact my husband and he said no, the sales person then called me again and she put so much pressure on me and because of my overload at work and i wanted to get this person off my back i said yes. I tried cancelling my contract but was told i couldnt. My debit order of R195.00 is deducted religiously each and every month. I cannot afford this contract anymore as my husband has been and still is unemployed and this is what i told the sales person when she called. I want to cancel as a matter of extreme urgency and would like to know who i must address my letter of cancellation to as i cannot afford it. Please help

I really think that Amazing Vouchers actually "sells" a false product. They promise you the world on signing up and when you actually look at what they have to offer, it is pathetic. I honestly think that no company should be able toe trade like this. They have nothing on their website for cancellation but signing up is obviously sooo easy. Please don't make the mistake of signing up with them. I really think that this is ridiculous.

I was convinced to take a contract with amazing vouchers very well done.I then Endeavored on cancelling the verbal contract without looking at the website and what they have to offer when speaking to the consultant she convinced me to first try it out. which i did and was not convinced as they dont offer what they say they do when speaking to you. [protected]. i then call to cancell the contract again to be told that when a Declaration was read to me the second time i wavered my right to the 5 day cooling off period and will be debited for the next 3months which i now can do nothing about. which was not explained in the declaration as the consultants make sure to run through it as quickly as they can. this is unethical and very disparate. i dont understand how a company can exist with this unethical way of practising a business.

Carla Romero from Amazing Vouchers phoned me on 03-12-r2010 I have received the card on 16-12-2010. Phoned on 16-12-2010 on [protected] to cancell card. Carla Romero is never available Spoke to 4 people they do not want to cancell the contract for the next 3 months. I have not use this card and want to cancell the contract immediatley On 21-12-2010 phoned again still do not want to cancell the contract. What must I do? I will cancell debit order at bank but they can ressubmit again with diff amount. Please what can I do?

When you get contacted, you will be told that the vouchers you can print are free and to the value of R3000 and you can leave your wallet at home. this is not true, the few times i logged on, majority of the vouchers were only a % off the full amount, meaning you still pay for the services. It is also said that if a debit order is returned, it will be redebited the next month. This is not true, this will cause your contract to be exctended meaning if you take a 24 month contract and miss 3 debit orders your contract will be extended to 28 months. In the terms and conditions it states that you can give a minimum of 1 month and maximum of 3 months notice if you wish to cancel your contract. If you try to cancel you will only receive a letter from them stating that your 24 month period has not yet expired without any explination and they will continue to debit you. All i want to do is to have them stop taking debit orders off my account considering that the 24 months expired in August 2009 already also considering that i asked for the contract to be cancelled in July already. I give up trying to get answers from Amazing vouchers. I have in 24 months not used a single voucher!

I joined amazing vouchers in Febl this year. I was told that I will only be cancel the memebership after 3 months by their call centre agent and that was one of their conditions.

Their membership was not working for me as I was paying for something that I was not utilising at all for 5 months. I then decided to call and cancel the subscription but was told by Lee Anne that I cannot cancel, as the 'waiting cancellation period' is 3 months. I then explained it to her that when I joined I was told that I can only cancel after 3 months by the conusltant who was helping me. i was told by 2 consultant that I can cancell after 3 months of joining.

After sending lee ann b a cancellation later, I went to my Bank to stop the debit order of R 265 and that was in August . In September amazing vouchers deducted R 175 from my account. Stop payment was for R 265 not R 175.

What this company did is illegal, as I did not sign any credit agreement with them. Iam an individual that falls within the ambit of NCA, such practice is unacceptable.

I havent received my money when i called this morning i was told that i can only get it month end these people are playing games they dont even have a decency to call and let me know that they are experiencing problems it is easy to debit my account but when u are supposed to refund u keep on telling lot of stories, i am very disgusted i had never come accross such nonsensical situation.

I joined Amazing vouchers and had used thier vouchers for the trial period and then when I tried to print and use vouchers again I found that one cannot print the same service again the following month, therefore I emailed them and phoned them to cancel my subsription however this was not done and finally spoke to an agent and she said if I continue for 3 months then I can ccancel after that so I agreed and decied for the lower option of R199.00 p/month i Then printed the vouchers and decied to call the suppliers to find that the services that was rendere by the supplier was incorrectly indicated so I could not use that service and then found that after i printed another voucher the no given for supplier does not exist I have all the vouchers that was printed and did not use anything.They falsely indicate services that is not offered.AVM-LUTC-1, I want to cancel this mebership.

I found out that one of these agents contacted my wife & sold her a package explaining that
these vouchers will allow you to on boat rides, visit the aquarium & eat out on fully paid vouchers.
After my wife told me, I went to the site to see what vouchers are available, once I saw what a load of crap this is, i called Sharon in customer services to cancel.
She says my wife commited fraud by giving my bank details, what she doesnt know is that they commited fraud because they did not read the declaration out to the bank account holder, I recieved no membership card & requests to cancel, I was told after 9 months i Can cancel...we'll see...

I signed on with amazing vouchers in March this year. The telephone salesman who dealt with me, explained that it was a 12 month contract but that if I did want to cancel, I would have to give three months notice.

After 3 months and not once having used the product, I decided to cancel. I got hold of a lady called Carol-Ann Hartzenberg. She was very pleasant and chatty on the phone was sorry that I wanted to cancel etc and gave me the whole 3 month notice spiel again. I confirmed that I wanted to cancel and could she please implement my notice period with immediate effect. ( this was 30th June 2010).

She agreed but asked me for safety's sake if I would confirm in writing that I wanted to cancel the contract. She gave me her email address and I sent an email on 30 June 2010 to her confirming that I wanted to cancel my contract with immediate effect, and asking her to respond and confirm notice in writing.

On 1 July I received an email back from Carol-Ann which contained a pdf letter which basically told me I had a 12 month contract not yet come to an end and suggesting I contact their client services to discuss alternative options.

I sent an email back on 2 July saying there was nothing further to discuss and I wanted the cancellation/ notice period implemented as agreed to on the phone and in writing the same day.

I had no further response, so yesterday 22nd July I resent my email from 2nd July.

This morning I received the same email from Carol-Ann that she had sent me on 1 July with no added comment at all.

I have of course today responded with a blistering email that they are reneging on what they agreed to do. I have given them until Monday to respond.

If they do not respond favourably, rest assured this matter will be taken to every consumer journalist in the country, to the public and media at large and to programmes such as carte blanche etc unless I receive confirmation that thye are going to honour their agreement for me to give 3 months notice as from 30 June 2010

i, jacqueline maleka would like to stop my contract with you since im no longer interested, ive tried contacting your company telephonically but with no vail i couldn't get any assistant to help me, i'm a contract worker and have just received a confirmation of the expiring of my contract at my employment so i wont be able to afford being a member.i have not used any of your vouchers as after i agreed to your contract i was informed of the termination of my employment and hope this wont be to much of a hustle to you!i'm looking forward to doing business with you, as soon as im employed again.

thank you!
jacqueline maleka