Menu
For Business Write a review File a complaint
America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses review: Customer service St. Louis

C
Author of the review
1:24 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I arrived at 10:35am to American best to what seemed like a warm reception.
While looking at glasses, the person told me twice that she was waiting on me. So I stop searching for glasses that were pleasing to me and accepted what was available. I stood and waited as she was already with another customer. I gave the glasses and said I will step outside for a few minutes to get some air. She said that she will get me in as soon as I returned.
I waited until the last person left and immediately went inside. She looked at me and then went in the back. Not sure about what or why, I waited.
She returned and told a gentleman to have a seat. I asked her how long would it be, because I have medical ride that have to pick me up and I wanted to let them know. Her attitude was very scolding, saying: " You were Early on your appointment!" "I was trying to help you!" I said, you told me when I come back inside, that you will take me next. And I've returned and you have told me that you will take me. She get irritate and said , she waited on me and kept reminding me that she was waiting to check me in. And tried to explain that, I was be patient because you had someone at your desk! And I was waiting until you called me. Her response was know you have to wait! I disregard her attitude and asked if there is a problem. Maybe I can speak with the office manager. She snapped, " I am the office manager!" I disregarded the nasty tone and belligerent comments. At that point, I've decided to speak with corporate about the problem.

Desired outcome: Uncertain. Customer care is horrible at locations in St. Louis which makes the company continue to lose clients.

Confidential Information Hidden: This section contains confidential information visible to verified America's Best Contacts & Eyeglasses representatives only. If you are affiliated with America's Best Contacts & Eyeglasses, please claim your business to access these details.

Update by C Richardson
Sep 11, 2024 6:08 am EDT

September 3rd, 2025 at 11:20am
10950 Halls Ferry Road, st. Louis, mo. 63136

0 comments
Add a comment

More America's Best Contacts & Eyeglasses reviews & complaints

America's Best Contacts & Eyeglasses - was this really an eye exam? 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
America's Best Contacts & Eyeglasses - wrong prescription 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
America's Best Contacts & Eyeglasses - glasses were not ready in two weeks time 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
America's Best Contacts & Eyeglasses - thieves 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
America's Best Contacts & Eyeglasses - incompetance 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
America's Best Contacts & Eyeglasses - Online order delivery
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. America's Best Contacts & Eyeglasses Contacts

  2. America's Best Contacts & Eyeglasses phone numbers
    +1 (800) 999-4758
    +1 (800) 999-4758
    Click up if you have successfully reached America's Best Contacts & Eyeglasses by calling +1 (800) 999-4758 phone number 0 0 users reported that they have successfully reached America's Best Contacts & Eyeglasses by calling +1 (800) 999-4758 phone number Click down if you have unsuccessfully reached America's Best Contacts & Eyeglasses by calling +1 (800) 999-4758 phone number 0 0 users reported that they have UNsuccessfully reached America's Best Contacts & Eyeglasses by calling +1 (800) 999-4758 phone number
    +1 (800) 999-4758
    +1 (800) 999-4758
    Click up if you have successfully reached America's Best Contacts & Eyeglasses by calling +1 (800) 999-4758 phone number 0 0 users reported that they have successfully reached America's Best Contacts & Eyeglasses by calling +1 (800) 999-4758 phone number Click down if you have unsuccessfully reached America's Best Contacts & Eyeglasses by calling +1 (800) 999-4758 phone number 0 0 users reported that they have UNsuccessfully reached America's Best Contacts & Eyeglasses by calling +1 (800) 999-4758 phone number
  3. America's Best Contacts & Eyeglasses emails
  4. America's Best Contacts & Eyeglasses address
    2345 Commerce Ave, Building 2200, Duluth, Georgia, 30096, United States
  5. America's Best Contacts & Eyeglasses social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
America's Best Contacts & Eyeglasses Category
America's Best Contacts & Eyeglasses is ranked 6 among 81 companies in the Glasses and Lenses category