The complaint has been investigated and resolved to the customer’s satisfaction.
their truck hit us
We were involved in an accident a year ago in March in Massachusetts. An Amtrak truck ran a red light and hit the van that we were driving that had prisoners in it. We were all taken to the hospital in ambulances. We have never received any compensation for this accident for are pain and suffering and loss of personal property. I have been in contact with the insurance company several times and I keep getting the same remark we haven't got any paperwork I have sent it three times. I am tired of the run around they think just because they are a big company they can just push us to the side. I feel this is totally wrong.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
About Amtrak
Amtrak, the National Railroad Passenger Corporation, offers intercity rail services across the United States. It provides various travel options with routes connecting major cities, scenic journeys, and commuter services. Customers can book tickets online for coach or first-class seats, with amenities like dining cars and Wi-Fi on select trains.
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kicked off at 3:00 am 11/14/2024 Never been on Amtrack before didn't know their pet policy. the conductor was very rude and said i needed paperwork for my dog. would not give me a chance to pull up the digital copy i had. then your company lies and said i had to be escorted by the police which is not true. id like my refund
I have been on the train for over 5 hours without a fresh air break. I keep getting up, every time we stop, but our doors never open. I want fresh air. I need to stand up and get circulation in my legs and a cigarette would be nice.
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case #6241427
trip#[protected]
took a round trip from cincinnati,oh. to San Francisco,ca.
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soniap2867@aol.com
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