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1.8 1 Review 259 Complaints
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Anytime Fitness Complaints 259

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12:56 pm EST
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Rob Sanderson ran and operated an Anytime Fitness club out of Okotoks, AB but apparently wasn't paying his rental lease! The club SHUT DOWN OVERNIGHT and he disappeared (even though they were actively signing up new members the day before)! I sent multiple text messages to Rob and was "reassured" I would get my pre-paid fees back. After not hearing anything...

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10:03 am EST
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I cancelled my gym membership a few hours after signing up late January and was assured I would not be charged anymore. I was charged last month and contacted the gym who assured me it would be taking care off. I now have another charge on my credit card in the amount of $ 57.94 on my card. Please correct the issue so I don't have to file a fraud complaint. Thank you

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6:56 am EST
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This club located in Winnipeg, St Anne's Road has a few issues; Owner and his Son, owner does not seem to be friendly toward suggestions, ways to improve, the don doesn't seem to care about anything, just the pay Cheque! The don pretends to clean, the washrooms are filthy, change area compartments have dust balls. The main door Matt is never changed, same...

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10:39 pm EST
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Hello to whom it may concern My husband and I are members at Anytime Fitness, and have been for 8+ years. The gym we belong to is clean, and the employees are very nice. However, over the past several years there has been limited if any updates made to the equipment. Specifically the cardio equipment. There are 2 elliptical trainers that continue to have...

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11:46 am EST
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So many broken pieces of equipment. E.g. levers you're raise & lower benches are broken off. Benches remain in position they were in when lever broke and it's not in a flat position. 2 treadmills are broken. Customer reported to management 2 weeks ago! Restrooms are dirty, plain & simply. Soap dispenser in 1 that know does not work properly. Equipment never...

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8:29 pm EST
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Unprofessional and unethical I have been charged Every month for six months after canceling my membership. It's been 18 months and I signed a 12 month contract. I signed the right paper work to cancel. Talked to Donna who wasn't helpful but she was very respectful. I begged Amanda to help resolve the situation for six months. There were many people who...

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3:06 pm EST
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I canceled my plan as I was in an abusive relationship and was beaten and my back is ruined and my kids and I were taken to a homeless shelter and asked to cancel my contact as I am unable to go and we have lived away! I assumed it was handled and on october 8th 52.49 times 2 was taken from my account! I am a single mom struggling and want my money back and will be putting a stop payment on my card to avoid any further charges

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10:13 am EDT
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My one year contract expired and I wished to cancel the month to month service. After numerous attempts to contact the manager, his name is Rodney I believe, I finally got him on the phone. I got instructions from him how to proceed with the cancellation since I couldn't physically do it at the time. After sending the email with a copy of my ID that he...

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10:43 am EDT
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What happens with the enhancement fee? How come every time the enhancement fee, the owners go on a trip or a cruise. The money should go into the club but it doesn't, no new equipment just the owners going on vacation. I need an address or contact info for the Corporate Office so that they can look into this. These people are running the gym into the ground.

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2:58 pm EDT
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I just would like to formal report my complaint about my experience with this facility today ( Tues, Oct 10th, 1:35 PM) Facility: Minnehaha I just moved to the neighborhood and looking for some membership information, regardless of trying to explain to the person on the other side of the phone about me being busy and trying to get the best time to meet up...

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2:42 am EDT

Anytime Fitness anytime fitness staff and so called policy

I went to anytime fitness golf corse branch for membership.when I asked about trial for one day they ask me for money or prebook which was shocking because none of the gym demand such way. Even not gym like fitness first.before that I drop my number at anytime fitness for membership none of the sales person contact me.
I have the worst experience with anytime fitness and I will not recommend to anyone

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8:30 am EDT

Anytime Fitness management rude behaviour

I wanted to freeze my annual membership and I asked a couple of times to the management for their official email address where I am supposed to send an email requesting to freeze my membership but no one responded. My membership is wasted for almost 32 days now.
At the time of enrolment I wasn't given any merchandise which they are supposed to give to their club members.
I am out of town nowadays and will take action legally when I return.

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6:43 pm EDT

Anytime Fitness club membership

I cancelled my daughter's membership in mid May of 2018, turned her key in the day the membership was cancelled. They explained to me that I would still have to pay June 2018 membership fee, well they have charged me every single month now for 14 months. I have been into the gym now 5 different times and told "we are very sorry this will not happen again next month, this is an issue we have all the time and we are very sorry.". .. I did not demand a refund at that time, but now 14 months later and still taking out of my account is ridiculous. The location in Muscle Shoals is now closed and I was told that someone would call me on Tuesday, Sept. 3rd after Labor Day and take care of refunding me what I am owed. I have not received a phone call and if someone does not step up, I have no other choice but to take it a step further and involve the court.

Lori B

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1:56 pm EDT
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Anytime Fitness transfer of membership

My name is Mohit Wadhwa and I am a member of Anytime Fitness Dwarka sector 7, New Delhi-110075. I bought membership along with my 7 other colleagues bought membership in January 2019, So overall group of 8 people. At the time of paying for membership we all were informed that our membership is transferrable however there will be a transfer fee of around 2000 INR. I see the same is mentioned in the terms and conditions.

Santosh Gawas has been transferred to Mohali in Punjab and now wanting to transfer my membership to Deep Sharma. He has sent multiple e-mails to Dwarka sector 7 branch however the membership is not being transferred. I have spoken to multiple people in the gym face to face as well as over the phone but nothing has been done so far.

There were 2 other colleagues Ashish Verma and Monica who have already transferred their membership to Jitendra Singh and Pankaj Hundre. I am not able to understand why there is this extreme delay here when other were done so swiftly.

I am very frustrated with this entire process as it have been more than 1 month that I am chasing for membership to be transferred. I request your help and intervention to get membership transferred to Mr Deep Sharma. I would request to check how many calls and follow ups me and Santosh have done.

Request Anytime Fitness to transfer membership without any further delay.
I have also requested other Gym members to step up and help resolve this issue.

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6:29 pm EDT
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I joined a year ago. I discussed and signed a year long contract. About six months in, I had a severe back injury and I went in to speak to them about canceling my membership. At that time I was told that I could not cancel early unless I paid a $50 fee plus an additional month at $35, even with the doctor's note. Totally frustrated, I opted to freeze my...

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6:15 pm EDT

Anytime Fitness membership

I joined a year ago. I discussed and signed a year long contract. About six months and I had a severe back injury and I went in to speak to them about canceling my membership. at that time I was told that I could not cancel early unless I paid a $50 fee plus an additional month at $35, even with the doctor's note. I opted to freeze my membership for 3 months and I turned in my key fob.
My membership was never frozen, and when I realized this had happened I was told I would be reimbursed for the three months. I was never reimbursed for the three months.
I went in to pick up another key fob and told the new manager what had happened and she said she would look into it and get right back to me, that never happened. I asked when my membership was up and she told me it was up in September. I told her then I would be canceling my membership and I left.
I recently tried to submit my membership cancellation and was told that I still had another year. At this point I was extremely frustrated with all of the nonsense I had already been through. once again I shared my doctor's note with her and she said I could go ahead and cancel.
I have been in twice at the times she said she would be there and she was not there (so that I could sign the papers) I asked her a total of five times to just have the papers there and ready and I would swing by when I could because my hours of work were very similar to hers. She never did this.
The second time I went in looking for her at the time she specified and she wasn't there I left my key fob there.
I am truly done with dealing with anytime fitness.

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2:12 pm EDT

Anytime Fitness wrong accusation

I am suraj kumar and i was a member of Anytime fitness RDC raj nagar ghaziabad. Sir i want to inform you that i was terminated with my 3 friends from the gym due to wrong accusation. On 1st august 2019 we are in the yoga class in the evening from 7pm to 8pm and we are laughing with all the members in the yoga class but some women or girl thought that we are misbehaving but this is not true as you know that there is no restriction or boundation to laugh in any gym due to this the gym owner terminated our membership. Sir i requested you to check and figure out all the things that was happen in the yoga class on 1st august 2019 after that you will take any decision if we found guilty then you will terminate our membership but if not then you have to take serious action to the gym anytime fitness rdc raj nagar ghaziabad.

Thank u.

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10:27 pm EDT
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Anytime Fitness fitness

Anytime fitness mission British Columbia. I went to renew my membership tonight I found my old fob from when I moved I purchased a new fob when I purchased a new membership I was told that I could return my old fob and they would credit my next membership. I went there tonight they didn't resolve it I was treated wrongly the girl was horribly rude stating she was in the water and for me to come get my money and fob and I'm not allowed back. It's because I complained several times but the The gym equipment is left dirty and noons is ever there on time or to help answer a question or ever gets back to you regarding one.

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8:34 am EDT
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I siddharth sethi member of above mentioned branch on 24/05/2019 a competition of tug of war was held so badly it was organised that it resulted in complete tear of my acl. Tug of war was held in that way on one side of mine there was 6 people were pulling the rope and on other side there were 7 people. For all this incidence I have video as proof. I have...

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4:47 pm EDT
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Anytime Fitness owners unethical behaviour

This happened about 2 weeks ago. My husband had stopped into see me at the Anytime Fitness Gym to see when I was going to be home.
The owners noticed he had come to see me. They then hadn't seen me at the gym in awhile so they asked my daughter in-law at her place of business what was happening between me and my husband. They never once came and approached me of the incident.
My daughter in-law then asked my son what was going on, then of course my son then came to me and what was happening. The owners told her that they were thinking of banning him from the premises.
I have since then had words with the one of the owners and have quit the gym and cancelled my membership. The circumstances caused by this did almost cost me my marriage.

Thank you,
Diane

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About Anytime Fitness

Screenshot Anytime Fitness
Anytime Fitness is a 24-hour health and fitness club. The company operates franchised locations worldwide. Members can access gym facilities using a security-access key fob. Services include gym equipment, personal training, and fitness classes. The brand emphasizes flexible, convenient workouts.
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Overview of Anytime Fitness complaint handling

Anytime Fitness reviews first appeared on Complaints Board on Jun 5, 2008. The latest review Mixed Experiences at Anytime Fitness was posted on May 17, 2024. The latest complaint unresonable charges and rude management was resolved on May 02, 2019. Anytime Fitness has an average consumer rating of 2 stars from 260 reviews. Anytime Fitness has resolved 53 complaints.
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  1. Anytime Fitness Contacts

  2. Anytime Fitness phone numbers
    +1 (800) 704-5004
    +1 (800) 704-5004
    Click up if you have successfully reached Anytime Fitness by calling +1 (800) 704-5004 phone number 0 0 users reported that they have successfully reached Anytime Fitness by calling +1 (800) 704-5004 phone number Click down if you have unsuccessfully reached Anytime Fitness by calling +1 (800) 704-5004 phone number 0 0 users reported that they have UNsuccessfully reached Anytime Fitness by calling +1 (800) 704-5004 phone number
  3. Anytime Fitness emails
  4. Anytime Fitness address
    111 Weir Drive, Woodbury, Minnesota, 55125, United States
  5. Anytime Fitness social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 10, 2024
Anytime Fitness Category
Anytime Fitness is ranked 4 among 83 companies in the Fitness Centers and Gyms category

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