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1.4 13 Reviews 581 Complaints
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Applebee's Complaints 581

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Applebee's no gift certificate

I called Minot, ND's Applebees on Dec 9, 2006 between 3 and 5:00 PM to have a gift certificate sent to me in Parshall, ND. I gave the necessary information. I used my Mastercard for amount of $20. I mentioned to the young employee that I needed this certificate by Dec 20. The exchange of gifts would take place Dec. 21. She was given the okay, she said to take down my information. I did not receive the gift certificate by Dec. 18, so I called Applebees again. I was put on hold to 2 to 5 min. When the manager spoke, he was very indifferent. He mixed up my phone order with someone from Minot. The manager called me "dearie" twice, and I refrained from calling him "boy" twice. The manager said the card was not sent out by the young girl. However, now that he had the information, It would get to me by Dec 25. I explained I needed it by Dec 20. It is now Dec 28 and no gift certificate.

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Elba Cruz
US
May 12, 2024 2:30 pm EDT

I am a senior who visits her local Applebee's frequently have finish my first frequent diner's card and ask for a replacement was told you do not offer this service anymore want to know why? and how I can get a replacement, or any other programs my local Applebee's was not helpful not happy at this moment with your service

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Kathy Chambers
Plant city, US
Mar 02, 2024 8:04 pm EST

Your 2 for $25 menu includes your 3 new meals. Which I was charged $56 for. Your advertisement is very misleading to the public. I love Applebee's. But I was extremely disappointed in your trickery. I barely had the money to cover your deceitful advertisement.

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Gladys Peacock
US
Feb 28, 2024 11:31 pm EST

The staff was very kind

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Jazzy639
Columbus, US
Feb 26, 2024 9:58 pm EST

Everything was great! Food and service.

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Heather Dipetrillo
US
Feb 26, 2024 7:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Small steak that was gross and it was supposed to be 8oz

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TimothyAMoore73
US
Feb 04, 2024 11:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Your Date Night Pass is a total scam. It totally backfired on you Applebee's. You did nothing but piss off your customers. Good job! This whole promotion was nothing more than a scam!

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Mrs carr
Westminster, US
Jan 28, 2024 5:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Scam marketing! Announcing date night pass and put it in my cart r a fly at the time offered and was told it sold out in 5 seconds. Have signed a petition against Applebees until they correct the fraud! We all know what happened to Budweisers financials!

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georgeboy
mesa, US
Jan 07, 2024 4:35 am EST

The service at Applebees on 6259 E.Southern Ave. MESA,Az. 85206 was very slow and the waitress did not check on us. The waitress did not ask if meal was okay or tell us her name. The lighting was so low and had to get out our phone lights to read it. We had to ask another waitress for our check.

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Is a return email too much to ask
Stanton, US
Nov 13, 2023 2:12 pm EST

Trouble with my credit card being processed. Opened a ticket with Applebee's guest relation's on June 29th. As of November 2nd the only answer I can get is IT department is looking at it. They don't return emails and are rude on the phone. Applebee's case # 3158590

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Nancy News
US
Aug 06, 2023 12:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Friday 4pm my job was having dinner at Applebee's Rancho San Diego we ordered or a drink the waiter requested our ID's, I'm 60yrs old. He then stated he just wants to know if it was expired not checking my age isn't that why you card someone We spent $1000 ok He took our orders we had to reorder it was end of his shift he was replaced,new waiter

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About Applebee's

Screenshot Applebee's
Applebee's is a well-known American restaurant chain that has been serving delicious food and drinks for over three decades. The restaurant chain has a reputation for providing a casual dining experience that is perfect for families, friends, and colleagues. Applebee's has a diverse menu that features a wide range of dishes, including appetizers, entrees, salads, sandwiches, and desserts.

One of the things that sets Applebee's apart from other restaurant chains is its commitment to quality. The restaurant chain uses only the freshest ingredients to prepare its dishes, and its chefs are highly skilled at creating flavorful and satisfying meals. Whether you're in the mood for a juicy steak, a crispy salad, or a hearty sandwich, you can be sure that Applebee's has something that will satisfy your cravings.

In addition to its delicious food, Applebee's is also known for its extensive drink menu. The restaurant chain offers a wide range of beers, wines, and cocktails, as well as non-alcoholic beverages like soda, lemonade, and iced tea. Whether you're looking for a refreshing drink to cool you down on a hot day or a cocktail to help you unwind after a long day at work, Applebee's has you covered.

Another thing that makes Applebee's stand out is its commitment to customer service. The restaurant chain prides itself on providing a welcoming and friendly atmosphere, and its staff is always happy to help customers with any questions or concerns they may have. Whether you're dining in or ordering takeout, you can be sure that you'll receive excellent service from the moment you walk through the door.

Overall, Applebee's is a fantastic restaurant chain that offers delicious food, refreshing drinks, and excellent customer service. Whether you're looking for a place to grab a quick lunch or a spot to enjoy a leisurely dinner with friends and family, Applebee's is the perfect choice. So why not head to your nearest Applebee's today and experience all that this fantastic restaurant chain has to offer?
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Overview of Applebee's complaint handling

Applebee's reviews first appeared on Complaints Board on Jan 2, 2007. The latest review The service was posted on Sep 21, 2024. The latest complaint the food was cold the service was as well was resolved on Oct 02, 2018. Applebee's has an average consumer rating of 1 stars from 594 reviews. Applebee's has resolved 66 complaints.
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  1. Applebee's Contacts

  2. Applebee's phone numbers
    +1 (913) 890-0370
    +1 (913) 890-0370
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    Guest Experience
    +1 (913) 890-0518
    +1 (913) 890-0518
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    Executive Director Of Communications
    +1 (818) 637-3197
    +1 (818) 637-3197
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    Vice President Communications
    +1 (913) 967-4109
    +1 (913) 967-4109
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    Vice President Of Investor Relations
    +1 (888) 592-7753
    +1 (888) 592-7753
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    Home Office
    More phone numbers
  3. Applebee's emails
  4. Applebee's address
    8140 Ward Parkway, Kansas City, Missouri, 64114, United States
  5. Applebee's social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 23, 2024

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