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Appliances Pro, Inc. Customer Service Phone, Email, Contacts

Appliances Pro, Inc.
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Appliances Pro, Inc. Complaints 1

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9:56 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Appliances Pro, Inc. Scheduled Repair Service

Unless you would like someone to actually show up for a scheduled appt window, do not use this repair service company...

Dear Appliance Pros,

I made an appt for last Thursday evening between the times of 5-8pm to have my freezer repaired. No one showed. The call center personnel (who were very courteous and apologetic) rescheduled for Friday morning between 8am-12pm.

I stayed home from work on Friday morning to meet them - no one showed. The call center personnel apologized and said the repair man was running late and that he would be here by 2pm. Guess what? No one showed. I called about 20 times between the hours of 2pm and 4pm to reach a busy signal.

The repair man called after 4pm to say that he could finally come to my house. Since I had to leave for a previous engagement and could not be there, he rescheduled for between 5-8pm today.

This morning the repair man called and asked if I would be home between 4-6pm. We agreed that 5-8pm was the agreed upon window.

What time is it now? No one has called. No one is here. I'm not going to bother to try to call - you have wasted enough of my time.

How do you stay in business?

Happy Holidays and the best of luck to you.

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S
S
Samsung owner
Warrenton, US
Jan 09, 2011 11:02 pm EST

You are better off that they didn't show. They finally showed up for the 2nd appointment, immediately diagnosed a $400 circuit board problem. Ordered part came back a wk or so later-NOT the problem. Ordered a control panel-took over 2 weeks to get, NOT the problem. New repair person came out, replaced a fuse-fixed DW in 15 minutes-I had been waiting over a month for this first guy. BTW, when this company showed up, I told him that my Googling said it was probably a fuse on this model and he dismissed me.

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Overview of Appliances Pro, Inc. complaint handling

Appliances Pro, Inc. reviews first appeared on Complaints Board on Dec 15, 2009. The latest review Scheduled Repair Service was posted on Dec 15, 2009. The latest complaint Scheduled Repair Service was resolved on Dec 15, 2009. Appliances Pro, Inc. has an average consumer rating of 5 stars from 1 reviews. Appliances Pro, Inc. has resolved 1 complaints.
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  1. Appliances Pro, Inc. Contacts

  2. Appliances Pro, Inc. phone numbers
    703-738-9050
    703-738-9050
    Click up if you have successfully reached Appliances Pro, Inc. by calling 703-738-9050 phone number 0 0 users reported that they have successfully reached Appliances Pro, Inc. by calling 703-738-9050 phone number Click down if you have unsuccessfully reached Appliances Pro, Inc. by calling 703-738-9050 phone number 1 1 users reported that they have UNsuccessfully reached Appliances Pro, Inc. by calling 703-738-9050 phone number
    202-640-2178
    202-640-2178
    Click up if you have successfully reached Appliances Pro, Inc. by calling 202-640-2178 phone number 0 0 users reported that they have successfully reached Appliances Pro, Inc. by calling 202-640-2178 phone number Click down if you have unsuccessfully reached Appliances Pro, Inc. by calling 202-640-2178 phone number 0 0 users reported that they have UNsuccessfully reached Appliances Pro, Inc. by calling 202-640-2178 phone number
  3. Appliances Pro, Inc. address
    9556 TARVIE CIR, BRISTOW, Virginia, 20136, United States
  4. Appliances Pro, Inc. social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Appliances Pro, Inc. Category
Appliances Pro, Inc. is ranked 121 among 368 companies in the Appliances category

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