Menu
For Business Write a review File a complaint
Apria Healthcare Group

Apria Healthcare Group review: Portable oxygen concentrator rental

L
Author of the review
5:25 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had been renting a portable oxygen concentrator from Apria through my Medicare insurance for three years. In December 2023 the unit was stolen from my car. I informed Apria and they instructed me to bring in a police report and they would take care of the issue. I provided the report into them in January 2024. At that time they said a manager would be in contact with me. After several weeks and no replaced unit i contacted them again. They said they could not provide me with a replacement and the issue was turned over to a manager who would be in contact with me. Again no returned call. I then purchased a unit from another source. I then got a letter saying i needed to return the unit. Called them and said i had no unit to return as it was stolen. They said i needed to call my insurance and submit a claim. That i did. Insurance said as this was a third party claim they would require an invoice from Apria showing their actual cost to replace unit. Contacted Apria and asked for them to provide invoice. They said they would have a manager contact me . They then turned over the action to a collection agency. the claim was over $5000 dollars. Apria unit was over three years old. I purchased a new one for under $3000. A refurbished can be purchased for under $2000. More recent i have been contacted by the investigating officer who believes they may have recovered the unit and be released it serial number is provided. Apria stills fails to respond and unit remains in the police evidence room.

Desired outcome: Apria contact me and provide information required to resolve this issue.. Lynn Wharton [protected]

Confidential Information Hidden: This section contains confidential information visible to verified Apria Healthcare Group representatives only. If you are affiliated with Apria Healthcare Group, please claim your business to access these details.

0 comments
Add a comment

More Apria Healthcare Group reviews & complaints

Apria Healthcare Group - Beware! 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Apria Healthcare Group - scam 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Apria Healthcare Group - improper billing and insurance fraud 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Apria Healthcare Group - Apria Healthcare Gibert Branch CPAP order
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Apria Healthcare Group - billing issues 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Apria Healthcare Group Contacts

  2. Apria Healthcare Group phone numbers
    +1 (888) 492-7742
    +1 (888) 492-7742
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (888) 492-7742 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (888) 492-7742 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (888) 492-7742 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (888) 492-7742 phone number
    Customer Service
    +1 (877) 265-2426
    +1 (877) 265-2426
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (877) 265-2426 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (877) 265-2426 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (877) 265-2426 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (877) 265-2426 phone number
    CPAP Supplies
    +1 (800) 780-1076
    +1 (800) 780-1076
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (800) 780-1076 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (800) 780-1076 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (800) 780-1076 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (800) 780-1076 phone number
    Apria Pharmacy Network
    +1 (844) 260-1788
    +1 (844) 260-1788
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (844) 260-1788 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (844) 260-1788 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (844) 260-1788 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (844) 260-1788 phone number
    Refresh Home Enteral Nutrition
    +1 (800) 780-1228
    +1 (800) 780-1228
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (800) 780-1228 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (800) 780-1228 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (800) 780-1228 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (800) 780-1228 phone number
    Negative Pressure Wound Therapy
    +1 (855) 648-8369
    +1 (855) 648-8369
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (855) 648-8369 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (855) 648-8369 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (855) 648-8369 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (855) 648-8369 phone number
    Non-Invasive Ventilators
    +1 (888) 452-4363
    +1 (888) 452-4363
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (888) 452-4363 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (888) 452-4363 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (888) 452-4363 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (888) 452-4363 phone number
    Kaiser Members
    +1 (866) 689-8098
    +1 (866) 689-8098
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (866) 689-8098 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (866) 689-8098 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (866) 689-8098 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (866) 689-8098 phone number
    Humana Members
    +1 (800) 901-3566
    +1 (800) 901-3566
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (800) 901-3566 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (800) 901-3566 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (800) 901-3566 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (800) 901-3566 phone number
    CareCentrix Members
    +1 (855) 869-9436
    +1 (855) 869-9436
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (855) 869-9436 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (855) 869-9436 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (855) 869-9436 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (855) 869-9436 phone number
    Oxygen Scheduling
    +1 (855) 613-8306
    +1 (855) 613-8306
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (855) 613-8306 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (855) 613-8306 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (855) 613-8306 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (855) 613-8306 phone number
    Oxygen Concentrator Checks
    +1 (855) 371-1220
    +1 (855) 371-1220
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (855) 371-1220 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (855) 371-1220 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (855) 371-1220 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (855) 371-1220 phone number
    Equipment Return
    +1 (844) 235-2738
    +1 (844) 235-2738
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (844) 235-2738 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (844) 235-2738 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (844) 235-2738 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (844) 235-2738 phone number
    Apria Great Escapes Travel Program
    +1 (800) 436-5657
    +1 (800) 436-5657
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (800) 436-5657 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (800) 436-5657 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (800) 436-5657 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (800) 436-5657 phone number
    Sleep Supplies & Accessories
    +1 (800) 260-8808
    +1 (800) 260-8808
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (800) 260-8808 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (800) 260-8808 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (800) 260-8808 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (800) 260-8808 phone number
    Patient Satisfaction
    +1 (866) 505-6365
    +1 (866) 505-6365
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (866) 505-6365 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (866) 505-6365 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (866) 505-6365 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (866) 505-6365 phone number
    Payments
    +1 (800) 633-4227
    +1 (800) 633-4227
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (800) 633-4227 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (800) 633-4227 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (800) 633-4227 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (800) 633-4227 phone number
    Branches
    +1 (949) 639-2000
    +1 (949) 639-2000
    Click up if you have successfully reached Apria Healthcare Group by calling +1 (949) 639-2000 phone number 0 0 users reported that they have successfully reached Apria Healthcare Group by calling +1 (949) 639-2000 phone number Click down if you have unsuccessfully reached Apria Healthcare Group by calling +1 (949) 639-2000 phone number 0 0 users reported that they have UNsuccessfully reached Apria Healthcare Group by calling +1 (949) 639-2000 phone number
    More phone numbers
  3. Apria Healthcare Group emails
  4. Apria Healthcare Group address
    26220 Enterprise Court Lake Forest, Lake Forest, California, 92630, United States
  5. Apria Healthcare Group social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Apria Healthcare Group contacts
Apria Healthcare Group Category
Apria Healthcare Group is ranked 1 among 23 companies in the Medical Facilities and Services category