ASAP Towing Calgary’s earns a 3.0-star rating from 4 reviews, showing that the majority of customers are somewhat satisfied with towing services.
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Unexpected Charges and Poor Service by ASAP Towing Calgary on 32nd Ave
So I was in Calgary and my car broke down on 32nd ave. These guys from ASAP Towing Calgary come out to help, but then they hit me with extra charges saying they had to wait for me. But the thing is, they were still in the middle of towing my car when they said that. Honestly, their service was pretty bad. I wouldn't recommend using them at all.
Quick & Reliable Service: ASAP Towing Exceeds Expectations!
Needed a tow when my car just wouldn't start, so I rang up ASAP Towing. The guy on the phone was super polite and he got to me faster than I expected. He kept me in the loop, letting me know where he was at, which I really appreciated. When he got there, he was right on schedule and the price he asked for was fair, didn't feel like I was being overcharged or anything. Honestly, this was the smoothest experience I've had with a towing service. Big thumbs up to ASAP Towing.
Swift and Reliable: ASAP Towing's Exceptional Service Post-Accident Near Calgary
Last month when I was visiting my folks in Calgary for the Christmas break, I decided to take a drive around since I'm originally from there. On my way back from Strathmore, about 70 km out of Calgary, my Honda Accord hit a patch of ice and ended up smacking into a tree. It was a real shocker, especially since it was already 9 pm. I needed a tow, so I looked up local services and found ASAP Towing's number. The response was impressively fast, and by the next day, they let me know my car was already at the auto repair shop getting fixed up. The way they handled everything was top-notch, really made the situation a lot easier for me.
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Pros
- Rapid response times for emergencies
- Comprehensive towing & roadside assistance
- Skilled operators with modern equipment
- Competitive pricing with transparent quotes
- 24/7 availability for city-wide service
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Cons
- Limited geographic reach
- No 24/7 service availability
- Potential wait times during peak hours
- No heavy-duty towing services
Terrible Service at ASAP Towing Calgary: Rude Staff and Miscommunication
I had a really bad experience with ASAP Towing in Calgary. The person who answered my call was super rude. I just wanted an estimate and gave them my address, but the guy on the phone was like, he can't give me one. He even joked it might cost a million or two million dollars. Then he goes and tells me I'm booked for towing, but I was like, hold up, I didn't agree to that without knowing the price first. And then he says they can't tow my car anyway. Seriously, what kind of service is that? If that guy isn't the owner, I have no idea how he's working in a job where he has to talk to customers.
I'm telling you, stay away from this company.
I'm giving them a 1-star review because that's the lowest option available. But honestly, it deserves less. They really need to think about who they hire to deal with their customers. It's just not right.
ASAP Towing Calgary Complaints 0
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Is ASAP Towing Calgary Legit?
ASAP Towing Calgary earns a trustworthiness rating of 57%
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ASAP Towing Calgary has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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About ASAP Towing Calgary
The company operates a fleet of tow trucks equipped to handle different types of vehicles, whether it's a passenger car, motorcycle, or light commercial vehicle. They also provide winching services for vehicles that are stuck or off-road recovery for those that have veered off the driving path.
ASAP Towing Calgary emphasizes the availability of their services, aiming to provide timely and efficient assistance to their customers. They offer their services around the clock, ensuring that drivers can access help whenever they need it, regardless of the time of day.
The company's website provides details on how to contact them for service, including a phone number for immediate assistance. For non-urgent inquiries or to learn more about their services, the website also features a contact form.
ASAP Towing Calgary is positioned to serve both individual vehicle owners and businesses with fleet vehicles that may require towing services or roadside assistance within the Calgary region. Their goal is to provide a solution for drivers facing vehicle-related challenges on the road.
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3. Writing the title: In the 'Complaint Title' field, succinctly summarize the main issue you have with ASAP Towing Calgary. Make it specific and clear, such as "Overcharged for towing service" or "Unprofessional conduct by driver".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with ASAP Towing Calgary. Mention key areas such as the quality of service, timeliness, customer service interaction, and any specific incidents that occurred. Include details of the service you requested, the date and location of the service, and any communication you had with the company. If there were any discrepancies in billing or service expectations, describe them thoroughly. Should you have taken steps to resolve the issue with ASAP Towing Calgary, include details of these attempts and the company's response. Explain how this issue has personally affected you, whether it be through inconvenience, financial loss, or other impacts.
5. Attaching supporting documents: Attach any relevant documents such as receipts, emails, or photos that support your complaint. Be cautious not to include sensitive personal information that could compromise your privacy.
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ASAP Towing Calgary Contacts
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ASAP Towing Calgary phone numbers+1 (403) 690-2727+1 (403) 690-2727Click up if you have successfully reached ASAP Towing Calgary by calling +1 (403) 690-2727 phone number 0 0 users reported that they have successfully reached ASAP Towing Calgary by calling +1 (403) 690-2727 phone number Click down if you have unsuccessfully reached ASAP Towing Calgary by calling +1 (403) 690-2727 phone number 0 0 users reported that they have UNsuccessfully reached ASAP Towing Calgary by calling +1 (403) 690-2727 phone number
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ASAP Towing Calgary emailsinfo@asaptowingcalgary.com81%Confidence score: 81%Support
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ASAP Towing Calgary social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
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