Runway Imports’s earns a 3.0-star rating from 2 reviews, showing that the majority of customers are somewhat satisfied with their service.
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Ron and his staff at Runway Imports, Inc
Ron and his staff at Runway Imports, Inc. are the real deal! I'd give them 10 stars if I could. They're the best car repair service in Pensacola and the surrounding area. They're honest, reliable, and dependable. I had a terrible experience at another auto air repair shop in Pensacola where I spent $1,400 and my AC still wasn't working. But when I called Ron, he told me to bring it in for a diagnostic test. He was able to get the right part and now my AC is cooling perfectly. Sure, you might have to wait a bit to get in, but trust me, it's worth it. I learned my lesson and will wait for Runway Imports to get me in next time. They're the best!
Runway Imports Complaints 1
I went to Runway Imports Inc on July 10th to fix my car's AC compressor system
I went to Runway Imports Inc on July 10th to fix my car's AC compressor system. They told me it would cost around $1,400. I called every week to talk to the owner, Mr., but no one returned my calls. I went to the shop every 2 weeks to get any new information about my car, but still no one talked to me. On August 22th, I went to the shop to take my car back because nobody gave me an update. Mr. told me it would take 10 more days to finish the project and added $490 because they had to replace an exhaust valve. I agreed to this estimate because I was desperate to have my car back after waiting for 2 months. On September 7th, I received a call from Runway Imports Inc. telling me that my car was ready to be picked up. I went there and paid $1,890.81 for the entire bill. After I paid and got my keys back, they said to me "The transmission is not working good so we're not responsible for that". The transmission is not working at all, and the owner does not want to return my money back to me. They don't want to respond to me about the issue that they caused to my car. On September 8th, I tried to request my money back until we could come to an agreement, but they didn't want to cooperate with me and simply said "It's not going to happen, and we don't have to respond for the transmission". I tried to establish an agreement on September 7th with the owner after I saw this issue, but he was a rude and disrespectful person. I just want my car fixed, and, that Runway Imports Inc take responsibility for any other mechanical issues that they caused.
Is Runway Imports Legit?
Runway Imports earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Runway Imports has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Importautorepairpensacola.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Importautorepairpensacola.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Runway Imports protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Runway Imports has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About Runway Imports
At Runway Imports, the team of highly skilled and certified technicians is committed to providing exceptional service and quality workmanship. They use state-of-the-art equipment and the latest diagnostic tools to accurately diagnose and repair any issues with your vehicle. Whether you need routine maintenance or major repairs, the team at Runway Imports has the expertise and experience to get the job done right the first time.
One of the things that sets Runway Imports apart from other auto repair shops is their specialization in European vehicles. They have extensive knowledge and experience working on a wide range of high-end European brands, including BMW, Mercedes-Benz, Audi, Porsche, and more. This means that you can trust them to provide the specialized care and attention that your European vehicle requires.
In addition to their expertise in European vehicles, Runway Imports also offers a wide range of auto repair services for all makes and models. From oil changes and brake repairs to engine rebuilds and transmission replacements, they have the skills and experience to handle any job, big or small.
At Runway Imports, customer satisfaction is their top priority. They understand that your vehicle is an important investment, and they are committed to providing the highest level of service and care to ensure that it stays running smoothly for years to come. So if you're looking for a reliable and trustworthy auto repair shop in Pensacola, look no further than Runway Imports.
Overview of Runway Imports complaint handling
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Runway Imports Contacts
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Runway Imports phone numbers+1 (850) 477-0216+1 (850) 477-0216Click up if you have successfully reached Runway Imports by calling +1 (850) 477-0216 phone number 0 0 users reported that they have successfully reached Runway Imports by calling +1 (850) 477-0216 phone number Click down if you have unsuccessfully reached Runway Imports by calling +1 (850) 477-0216 phone number 0 0 users reported that they have UNsuccessfully reached Runway Imports by calling +1 (850) 477-0216 phone number
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Runway Imports address6606 N 9th Ave, Pensacola, Florida, 32504-7344, United States
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Runway Imports social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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