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Assured Towing, Inc. Complaints 1

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J
3:38 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Assured Towing, Inc. Illegal Tow

I live in a mobile home/ RV park. I am in an RV (motor-home). I rent my lot by the month. I drove off in my motor home for refueling and scheduled maintenance and when I returned my car was gone. Pulled right out of my driveway. I approached the park manager that my car had been stolen or towed but not on my property anymore. He called the tow company and sure enough they had it. Totally unauthorized by the park. They assumed that a car was parked on a vacant lot. In a RV park obviously "homes" come and go. The absents of your RV is not a vacant lot. Had they checked with the office they would have found that is was not "vacant" and that I was paid for the whole month. They towed it back and asked the driver to tell me they were sorry. That was pretty lame I thought. The driver could care less one way or the other. You can't go to the tow garage and say "sorry" and not pay a fine. You can say sorry till the the cows come home and you will still pay your fine on a speeding ticket, parking violation, late rent...etc. So why, when you illegally tow a car off rented property without even asking the park manager do you get of with "sorry". Personally I don't care who the fine goes to but they should be fined. They broke the law and stole my car. As I understood from the park manager they are suppose to consult with them on anything they tow off property. So i filed a police report and am waiting to speak with a detective to take the case. The officer said this is pretty clear that they are at fault. Is there anything else I should do? I have read many complaints on Assured.

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Overview of Assured Towing, Inc. complaint handling

Assured Towing, Inc. reviews first appeared on Complaints Board on Feb 24, 2011. The latest review Illegal Tow was posted on Feb 24, 2011. The latest complaint Illegal Tow was resolved on Feb 24, 2011. Assured Towing, Inc. has an average consumer rating of 5 stars from 1 reviews. Assured Towing, Inc. has resolved 1 complaints.
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  1. Assured Towing, Inc. Contacts

  2. Assured Towing, Inc. phone numbers
    512-292-9869
    512-292-9869
    Click up if you have successfully reached Assured Towing, Inc. by calling 512-292-9869 phone number 0 0 users reported that they have successfully reached Assured Towing, Inc. by calling 512-292-9869 phone number Click down if you have unsuccessfully reached Assured Towing, Inc. by calling 512-292-9869 phone number 0 0 users reported that they have UNsuccessfully reached Assured Towing, Inc. by calling 512-292-9869 phone number
  3. Assured Towing, Inc. address
    4416 Brandt Rd, Austin, Texas, 78744, United States
  4. Assured Towing, Inc. social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
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