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Astral Group Profile

Astral Group

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1.0

Overall customer rating from reviews and complaints

Astral Group earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of clients are dissatisfied with services.

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Latest Reviews and Complaints

ComplaintsBoard
C
7:57 am UTC

Astral Group TV license

Good day I have a problem with you as I bought a TV 2 years back at Kwaggafontein branch and I didn't have aTV license then I use my Aunts ID to buy it and the open for us a TV license but never explained that we need to pay each and every year because they needed a sales now my Aunt is blacklisted due to this thing because they never explained everything how does it work how to pay it and where so I'm going to take this to HelloPiter. ID we used to buy products was [protected] E Kabini and I was the one who was paying
[protected]
Cell [protected]

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2 Astral Group Complaints

ComplaintsBoard
K
2:25 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased product from Astral Group and was promised to receive it in 3 weeks. I haven’t received anything and Astra Group representatives stopped all communication with me. I wasn’t able to ask for refund because it is just impossible to get hold of anyone. Avoid this company at all costs.

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Astral Group complaints: history and resolution overview

Astral Group has received 2 complaints on ComplaintsBoard. The first reported case, Scam, was published on Apr 27, 2012, and the most recent complaint, TV license, was posted on Oct 19, 2021.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 2 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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