athenahealth’s earns a 3.7-star rating from 3 reviews, showing that the majority of healthcare providers are satisfied with electronic health record services.
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Mixed Experiences with Athena Healthcare, Inc
As I reflect on the reviews shared by customers, it's evident that experiences with Athena Healthcare, Inc. vary. While some users appreciate the streamlined charting and time-saving features, others express frustration with issues in billing and customer support. One customer highlighted the challenge of lost revenue due to claims being put on hold unnecessarily. Another mentioned ongoing struggles with the software and unresolved billing concerns despite attempts to address them. It's clear that there are areas for improvement, particularly in enhancing customer service and addressing billing issues promptly. Potential customers should consider these mixed experiences when evaluating Athena Healthcare, Inc. for their healthcare needs.
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Pros
- Comprehensive EHR solutions
- Streamlined billing services
- Robust data analytics tools
- Integrated patient engagement
- Strong interoperability features
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Cons
- High Cost of Services
- Integration Complexity
- Limited Customization Options
- Potential Data Privacy Concerns
athenahealth Complaints 0
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Is athenahealth Legit?
athenahealth earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
athenahealth has claimed the domain name for athenahealth.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Athenahealth.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Athenahealth.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
athenahealth as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up athenahealth and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About athenahealth
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1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with athenahealth in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with athenahealth.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, personal impact, and company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
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Ensure each step is clearly defined and structured to guide you effectively through the process of filing a complaint against athenahealth on ComplaintsBoard.com.
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athenahealth Contacts
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athenahealth phone numbers+1 (207) 882-6311+1 (207) 882-6311Click up if you have successfully reached athenahealth by calling +1 (207) 882-6311 phone number 0 0 users reported that they have successfully reached athenahealth by calling +1 (207) 882-6311 phone number Click down if you have unsuccessfully reached athenahealth by calling +1 (207) 882-6311 phone number 0 0 users reported that they have UNsuccessfully reached athenahealth by calling +1 (207) 882-6311 phone numberSenior Manager+1 (804) 334-3470+1 (804) 334-3470Click up if you have successfully reached athenahealth by calling +1 (804) 334-3470 phone number 0 0 users reported that they have successfully reached athenahealth by calling +1 (804) 334-3470 phone number Click down if you have unsuccessfully reached athenahealth by calling +1 (804) 334-3470 phone number 0 0 users reported that they have UNsuccessfully reached athenahealth by calling +1 (804) 334-3470 phone numberAccount Manager800.981.5084800.981.5084Click up if you have successfully reached athenahealth by calling 800.981.5084 phone number 0 0 users reported that they have successfully reached athenahealth by calling 800.981.5084 phone number Click down if you have unsuccessfully reached athenahealth by calling 800.981.5084 phone number 0 0 users reported that they have UNsuccessfully reached athenahealth by calling 800.981.5084 phone number
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athenahealth emailsndaddario@athenahealth.com98%Confidence score: 98%Health
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athenahealth social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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