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Atlantic Auto Sales
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3.0 2 Complaints
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Atlantic Auto Sales Complaints 2

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L
11:40 am EDT

Atlantic Auto Sales 2019 VW jetta

I can't imagine you as aOwner & employees just do whatever they want, never call back.I have car and I have NO TITLE because it was in two people, somehow I was owner, heWas co… but they registered andTitled it in his name, they have been nothing but be rude, I asked JOHN GROME to help … I asked whatTitled read NO ONE from May 24th mr Gromes said he wouldGet back to me .. NEVER have I heard anything. No oneThereWould tell meWho the main manager is .. who runs that show, theSalesman Was his friend this is all crazy 2019 VW

Desired outcome: Title in my name

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C
2:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Atlantic Auto Sales Rude & Out to Scam You

When my husband and I almost bought a car from Atlantic Car Sales, in Whitman MA, we were shocked to find we were being charged more than what we had agreed to. We were made to think that a car we were trading in was included in the total price; however it was in fact IN ADDITION to the total price. What is more, the purchase agreement was not entirely filled out. The salesperson left "Total Price" and "Total Payment" blank, so we would not know that we were actually expected to pay more than discussed. Additionally, we have never been treated so rudely and were shocked at the way we were spoken to when we pointed this out. No one should have to be spoken to in such a manner, especially by the owner of the dealership.

Atlantic Car Sales is not the place to purchase your next car. Please heed this warning and take your business elsewhere, where you can be sure that what is discussed is what will go on the purchase contract.

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Jon R
US
Mar 04, 2010 4:24 pm EST

My car deal went pretty smooth back in June '08 & I purchased a 2 year warranty from SVP which I never had a claim on. I called SVP today (about 20 months into it) to cancel contract because I traded vehicle in last week only to find SVP claims to have no record of my contract. It's 'only' a few hundred $'s I'm out that I won't get back because SVP won't give me anything & ACS is no longer in Whitman. As far as I'm concerned this is was a typical small used car dealer scam/deal.

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P
PeoplesPower
Scituate, US
Dec 16, 2009 3:10 pm EST

Unfortunately I did purchase from there and I'm going to add extensive details to help explain the levels of fraud they commit.
Where to start

Warranty. Everybody says they are bad.
Royal Administration is the co-fraud company they deal with. They say hidden on their site "we pay dealers the highest returns". This is because they don't do anything and the company itself does not exist. Anyway, they said look the 2 year plan is 1200 but the 3 yr plan is 1400. I decided at first to get it. Well within the 30 days, because I could not read the details until after I purchased it, I cancelled my policy which cost me 50$. I only got 1, 000 back? Royal administration claimed they are only responsible for half. Half? I looked into my paper work from ACS and under "other" was a mysterious 600$ charge. See, they knew it was 2, 000 but said it was 1400. Well, I'm taking them to court soon because they have refused to pay the 1, 000 dollars they owe me. Had they paid only the 400$ more I may have not even noticed it was 1, 000$ and they still could have banked on 600$.
They stole 1, 000$ from me towards a service I never had. We're going to court soon.

Your car?
I did not want anything for my car anyway. This is what I believe to be strictly tax evasion. If you purchase a vehicle from them for say 5, 000. They will rewrite the price to maybe 8, 000$ and write they gave you 3, 000$ for your car when in fact they gave you zero. Then they will sell your car. They disregarded all the serious problems my old car had as well. I feel bad if anyone bought it.
I heard them tell one guy, it looks better for the banks if the loan is for more money. LOl, by the time it gets to the bank it's going to be for the same amount anyway.

How about the company name itself?
Abington car sales. This business had a lot of legal troubles. Guess what? It's them. Get your free credit report (really) and you will see that you have purchased something from Abington car sales, not atlantic. It seems they don't exist anymore. They may be going back to that name or opening up a new dealership somewhere else.
If you go to McDonalds you don't expect that it's burger king in Mcdonald's disguise. I'm sure this is illegal.

Delays to push over warranty
By Mass. Law I had 30 days. After the date of purchase they kept the car over a week for "repairs". My car would not pass inspection. I knew exactly what was wrong and told them. They would not answer the phone when I called or said they would call me back. It was past 2 weeks before I got it in. They need to repair for free, and issue another 30 days after repair. They refused to give any paper work. They did not fix anything. Seems they drove my car around all day though. Picked up 50mi and loss of gas. What they did is clear the error codes for the problem. It took past 3 weeks to realize all this. They refused to allow it for repairs until after that 30 days meaning I would actually have to pay them.
There is written law that any auto repair must be documented by the mechanic.

There is a lot more on this, but I don't have the time right now.
Overall they take the ### fraud scamming persona of a used car sales person to new levels
They are flat out crooks who disregard laws and they will pay for that.
My first used car purchase. Live and learn. I will be extremely cautious in the future now.

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Overview of Atlantic Auto Sales complaint handling

Atlantic Auto Sales reviews first appeared on Complaints Board on Jul 29, 2009. The latest review 2019 VW jetta was posted on Jun 12, 2021. The latest complaint Rude & Out to Scam You was resolved on Jul 29, 2009. Atlantic Auto Sales has an average consumer rating of 3 stars from 2 reviews. Atlantic Auto Sales has resolved 1 complaints.
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  1. Atlantic Auto Sales Contacts

  2. Atlantic Auto Sales phone numbers
    (709) 754-9490
    (709) 754-9490
    Click up if you have successfully reached Atlantic Auto Sales by calling (709) 754-9490 phone number 0 0 users reported that they have successfully reached Atlantic Auto Sales by calling (709) 754-9490 phone number Click down if you have unsuccessfully reached Atlantic Auto Sales by calling (709) 754-9490 phone number 0 0 users reported that they have UNsuccessfully reached Atlantic Auto Sales by calling (709) 754-9490 phone number
    +1 (888) 754-9890
    +1 (888) 754-9890
    Click up if you have successfully reached Atlantic Auto Sales by calling +1 (888) 754-9890 phone number 0 0 users reported that they have successfully reached Atlantic Auto Sales by calling +1 (888) 754-9890 phone number Click down if you have unsuccessfully reached Atlantic Auto Sales by calling +1 (888) 754-9890 phone number 0 0 users reported that they have UNsuccessfully reached Atlantic Auto Sales by calling +1 (888) 754-9890 phone number
  3. Atlantic Auto Sales address
    41 BROUGHAM DRIVE, PARADISE, A1L0C7
  4. Atlantic Auto Sales social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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