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AT&T Complaints 2151

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12:54 am EST
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AT&T at&t uverse battery failure causes 22 day outage!

On Monday, January 2, 2012, the battery in the UPS of my AT&T UVerse unit failed, causing my TV, internet, and home phone to go out. We called customer service, who told us that a new battery would be delivered by 5:00 p.m. on Wednesday, January 4.

When no battery arrived, we called customer service again on January 5. They told us that, du to "High Demand, " they could not deliver a battery, replacement unit or otherwise get us ANY service until January 24 or after. My wife spent over an hour on the phone with AT&T UVerse customer service, speaking to a supervisor, but all they could tell us was that they were "sorry."

We have cancelled AT&T and gone back to Charter Cable, which is actually $20 per month cheaper and has twice the Internet speed. I'm looking into moving my six mobile phone numbers from AT&T, as their mobile service has been lacking as well. I hope they figure out their customer service issues quickly or AT&T will lose thousands of customers quickly!

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6:26 pm EST
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AT&T unrequested service chg

This has been reported against att prior by me for same reason. This is second complaint against att for adding long distance charge without my request. I call and inform att I did not request the long distance since I make all l. D. Call on cellphone. They again chg for changing l. D. Service plus charge for changing local service. Each time I have talked with supervisor and get no satisfaction.

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1:58 am EST
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AT&T lies and incompetence

When I relocated, I called and requested AT&T DSL service. I was told in mid December that it would be installed on 12/21/11. On 12/22/11, I called again to find out why no one came out. I was told no one wrote the order down and had to begin again. The next scheduled date was 1/6/12. I said no thanks to that. After thinking it over, I called again and for some reason, 1/4/12 was available. So, I waited all day again to no avail. I finally called and was promised 1/23/12. I am sick of the lies and incompetent service and will proceed without AT&T's internet service. It appears this "giant" truly thinks we are little people and merit no consideration.

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8:41 pm EST
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AT&T hallmark channel

I have been asking for the hallmark channel for 3 years. All the other tv provider in this area provide it and uverse did years ago. Whats the problem? Every time I call to ask for it i'm told its a money issue I will pay for it. There are plenty of women who would like it instead of all the sports channels. I like my tv service and don't want to switch but I am tired of waiting

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2:44 pm EST

AT&T stay away from this one

Go phone! You must add money to your account in "package amounts", and money expires after a certain duration, and then it is non refundable! It expires before your next months bill, so if you were forced to pay more than you needed for the month through the "package amount", you won't get back the rest of the money you spent, and it will not be applied to the next bill!

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3:44 am EST
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AT&T u-verse

Belkin battery BU I got wih my installation is brand new and still working fine. Two weeks later I get a phone call from someone saying my power supply needs to be changed out. After doing some research on the Belkin website I found that some models with a particular serial number were being called back because of a safety issue but only certain models were affected. Well neither of the models were affected that I had but the one shipped via UPS to me after my installation date sounded broken when shook. I refused to install the Belkin BU and I am still using the original. I was unsuccsesful with the online chat with AT&T and still pursuing a explanation. Be cautious I very well be a victim of a scam. Be careful.

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6:09 pm EST
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AT&T charging customers for unwanted service

I can't believe that at&t would be so low as to team up with idprotectionplus.com llc to steal hard earned money from their customers. Idprotectionplus will add a monthly charge of $14.95 for a service that you never signed up for. You don't realize it until months later. The charge is shown on the back page of your at&t phone bill. When I called them to inquire as to why I was being charged for something I never signed up, the customer service rep stated that I had to have gone to their website and signed up for. I would never have signed up for this kind of service. I started being charged when I signed up for a package with at&t. At&t are thieves as much as idprotectionplus are. Shame on you at&t for allowing this. I can't imagine how much this company steals from people who don't know to look on the very back of the last page of their telephone bill.

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Update by HateDishonesty
Dec 22, 2011 6:36 pm EST

Has anyone else had this happen?

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8:15 pm EST

AT&T billing misrepresentation

We were advised by an AT&T representative that if we combined our home and cell phone billings we would save approximately $30 per month. The represented quoted our current combined monthly billings at approximately $170 per mo. (which was correct).

She quoted that by combining our billing would be $141.37 per month and for 6 months we would receive free Voice Mail therefor our monthly billing would be $134.57 for six month. The first months bill, was higher but we paid without question as we thought there could be some adjustments. The second months bill was for $195.00, not the $134.57. We called the company and was told time and time again $195.00 was correct. Finally the supv. said that $18 was a one time charge and tht $12 was for additoinal items I did not order and these two adjustments would bring my bill to $165 per month. Still not the amount quoted by the sales representative and confirmed repeatedly by AT&T repres.

This is not our first dealings with AT&T over higher charges than quoted and everyone should get in writing any change in their services and billing from this company.

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Kudeverte
US
Jan 12, 2012 7:27 pm EST

Since May when we started our campaign, we have not seen or heard from anyone to make any changes or learn how SEO is working for our sites and services. We spend 2500 a month and we cannot get anyone from ATT Advertising to come and see us and address our advertising problems.

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5:01 am EST
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AT&T at&t loves to lie to their customers

Hello everyone,
Long story short; i am recommending every single person to be very careful with at&t's services. What can i say more? At&t is a company that i will never ever deal in my life again. I called them, received a price offer for both internet and tv service. I was told $57.99 monthly without any promotion period or any installation fees. Bill came as $172. I called them, they dropped the bill to $69.99 for only one month. I wrote letters to ceo, cfo and vp's . Now (After all this headache) i am gonna pay $57.99 monthly and i have to switch back to comcast in 6 months as they won't honor what was promised. What really sad is that the e-mails i have from their representative and also the conversation i recorded on my mp3 player ( oh, yes i did record it, because i knew they were going to lie to keep you on board) did not help me to defend my rights. I hate at&t so badly...I wish i had a good attorney and put these people in trouble. Please please make sure you have some sort of evidence when you talk to a sales rep on the phone as they are good in lying...They want you to stay with at&t (Which is understandable) and they tell you what they can do (Which is not the case). Then you believe in what you were told until the first bill comes. Then you get in touch with some ### customer service rep who says "oh noo, i can't do that, i do not what they promised you". Then you realize that you are screwed, and you want to contact more important people in the company. Then you write letters to the top executives and you also include print outs of the emails you received. Then you also offer them more evidence as that is what was promised at the first place. Then you get a phone call saying "nothing we can do"
And...And then you give up...You decide not to fight, and then you probably any kind of fees for signing up with another company, for canceling your account, for activation, for any other nonsense fee...
Bottom line; at&t is the worst company i have dealt with. I simply hate them
Regards
B.

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Marianne
US
Dec 22, 2011 11:51 pm EST

We moved 2 months ago and switched from traditional service to AT&T UVerse. It was not available at our old address. A week and a half ago, our password would not work for our email address (@sbcglobal.net). We have used that email address for over 10 years, which we set up through AT&T and our original AT&T internet service. I tried to reset the password, but it would not accept our zip code, last 4 digits of SS#, nor D.O.B. We were then locked out of our email account. There is no info through Yahoo/SBC/AT&T on how to contact customer service, you must send online messages and provide an alternate email address and a phone number.

I did. As of today (10 days later) I still had no response. So I called the number listed for email and internet customer service. I was on the phone for nearly two hours, with 4 different agents. I was told my email address ends in att.net, not sbcglobal.net. What?! I think I know my own email address that I’ve logged into every day, sometimes several times a day, for over 10 years. Then I was told I needed to speak to DSL. Was transferred, and then was told it happened w/ the move, even though we moved 60 days ago and the email quit working 10 days ago. Then I was told I would need to speak to someone else and was transferred back to the main customer service automated line.

Ended up right back where I started. Was told I was lying and that my email address is att.net. I asked for the phone number for the legal department and was told there is no such thing. Then I was told I need to speak to SBC Global. I was put on hold for 10 minutes. Agent came back and said he was transferring me. Put on hold for another 10 minutes. Agent came back, said he was transferring me. Then I was hung up on. I was also notified during the many conversations with numerous agents that there is no one at any customer service number working inside the U.S.

I’m so happy we’re all throwing our hard earned American dollars at a company that outsources 100% of their customer service, when so many in our country are without jobs right now. AT&T just started a [censored] storm with me.

Here we damn well go again. I have just about had enough of getting pushed around from pillar to post with ruddy automated systems. Whatever happened to spreaking to REAL people. All I want is for someone to call me IMMEDIATELY to resolve the issue of a blocked access to my Live account. This is the second account that you have blocked and it is taking longer and longer to resolve. I have followed the procedure set out on “The Automated System” and got absolutely nowhere. It Keeps telling me to Sign in. How the Hell can I sign in if my account IS RUDDY WELL BLOCKED.

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10:00 pm EST
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AT&T bill overcharge

wow, when I try to sign up, I was told monthly charge is $24.95 for bundling with direct-tv. My first bill is $48 (beside $149 installation and $100 modem). I called them, a nice lady promised me to change back and credit me the first month overcharge. Now I got the second monthly bill. You bet, $48 again! So I called them again. They said I am not qualified for that bundle, they can only give me $34.95. What!%$$#?

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Update by fkatt
Dec 19, 2011 10:03 pm EST

Just want to be clear that I DO have new account with direct-tv. The direct-tv was installed one week before att u-verse. Now I am still watching my HBO from direct-tv.

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10:57 pm EST
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AT&T billing problems

I tried out the AT&T U-Verse system for a month and did not like it so I canceled it and returned the product as instructed yet for several months now I have been charged for the U-Verse TV and each time I call about it I sit for an hour waiting to talk and then I'm told that it will eventially come off my billing. Today I was just hung up on. Now my bill is up to $422.88 and they are threatening action but they won't stop billing me for what I don't have.

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Mili0525
Katy, US
Feb 09, 2012 4:33 am EST

I had U-Verse for almost two years. While I had the service, their main focus was to get me to play technician whenever problems came up. To get someone out to fix issues, U-verse tries to charge $50+ fees and take 1+ weeks to get out to your house.

Once I moved out of the U-verse service area, I was instructed to return the equipment via UPS. UPS refuses to take everything back because UPS won't get compensated for heavy or bulky boxes like the one it takes to return their famous "Inside Unit." I am now 4 months into trying to return 1 of 4 pieces of equipment for which U-verse refuses to provide a return address.

You want to hear about the cherry on top? Now I'm dealing with a collections company, despite the fact that I over-paid my cable bill and have spent about 8+ hours on the phone trying to get them to facilitate the return of a box that weighs about 10 pounds.

The moral of the story is, do not deal with a company that's incompetent - like U-verse - and hasn't figured out their operations model.

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2:51 pm EST
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AT&T non existent customer service

MY MAIN BOX (DVR) HAS WORKED ON AND OFF FOR THE PAST YEAR AND A HALF OF MY ATT U VERSE SERVICE. THE ONLY REASON I AM WITH ATT IS BECAUSE OF THE RECORDING SPACE. WELL EVENTUALLY THE BOX DELETED ALL MY RECORDINGS. TO TOP IT OFF ATT SCHEDULED A TECH TO REPLACE MY BOX THAT NEVER SHOWED UP. THE RETENTION DEPARTMENT OFFERED ME A $10 CREDIT FOR 6 MONTHS...BIG WOOOP... THAT COVERS FOR ALL MY RECORDINGS BEING GONE...THE $200 PER MONT THAT I PAY FOR THE NON EXISTENT SERVICE AND MY LOST TIME AT WORK, WAITING FOR THE TECH THAT NEVER SHOED UP...I FELT INSULTED BY THE OFFER. SHE EVEN TOLD ME THAT SHE IS NOT RESPONSIBLE FOR THE TECH NOT SHOWING UP. I AM SOOOOO ANGRY I CANT EVEN PUT IT IN WORDS...

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5:47 pm EST
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AT&T service interruptions

I have been an ATT U-verse customer for quite some time paying $125 a month for this service. Of late everyday at approximately 7p (EST) I encounter a service interruption that last sometimes as long as 1/2 hour. If I DVR a program I cannot view it later without having difficulty with the digital picture breaking up. I don't know if this is a result of bad outside connections or something deeper but I would like to see a resolution soon. $125 a month is too much to pay for lousy service.

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11:58 pm EST
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AT&T neighborhood solicitors rude

People saying they were reps of AT&t banged on m;y door until some one answered after they had parked blocking my driveway. They were rude and foulmouthed. We are eating dinner with guests. When I called AT&T they said there was nothing I could do because I had not gotten the people's names! That was AFTER I went to the considerable trouble to navigate their ' we don't wayt to talk to you unless you are going to buy something' website to find a number to compain to.

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Ramelle
Ramelle
Weed, US
Nov 25, 2011 6:49 pm EST
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There are some who would say that it's unwise to troll a sysop however any true follower of the philosophy of lulz knows that when the opportunity arises the lulz must be produced. The all consuming drive to bring out the inner butthurt in another cannot simply be ignored.

Ramelle
Ramelle
Weed, US
Nov 25, 2011 6:34 pm EST
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Butthurt trolls are so pathetic.

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IMD1
US
Nov 25, 2011 5:50 pm EST

@ My3cents is dead - Your weak argument falls apart in the face of the fact that God has already passed judgment and condemned homosexuality and the practitioners of it. Your misuse and misappropriation of Scripture is almost as laughable as your misuse and misappropriation of the concept of hypocrisy.

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IMD1
US
Nov 25, 2011 3:26 pm EST

That is not hate - that is an opinion. And as one who has studied homosexuals extensively in my career - you reek of it.

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IMD1
US
Nov 25, 2011 3:09 pm EST

That is another tactic homosexuals use. Anytime someone voices their opposition to homosexuality they cry hate.

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IMD1
US
Nov 25, 2011 2:49 pm EST

This (http://www.soulforce.org/main/psychiatric.shtml) is a particularly clear account of psychiatry's dealings with homosexuality. This source doesn't mention that even after the 1974 vote many psychiatrists remained unhappy about the decision as only a small percentage of eligible practitioners had voted. In 1977 10, 000 psychiatrist members of the AMA were asked "Is homosexuality usually a pathological adaptation as opposed to a normal variation?". 68% of responses agreed.

I only quote these facts because in the 1970's I was in the psychiatric profession and I know from personal experience that the absence of homosexuality from the DSM doesn't alter what individual psychiatrists believe.

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IMD1
US
Nov 25, 2011 4:00 am EST

The Creator is very clear on the subject of homosexuality. He condemns the act. Again, historically, homosexuals will twist and pervert everything to attempt to justify homosexuality and thus their practice of it. Anyone in whom the Spirit dwells communes with God and He with them.

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IMD1
US
Nov 25, 2011 3:51 am EST

Society through the ages has tolerated homosexuality for brief periods ( a few hundred years at a time at most ) before condemning and outlawing the practice again, because they eventually come to their senses and realize homosexuality does not work, and is a detriment to society's benefit and has no useful positive purpose. Then, because the one thing we fail at is learning from history, it becomes semi-tolerated again for a few hundred more years, and the cycle repeats itself.

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IMD1
US
Nov 25, 2011 1:14 am EST

Homosexuality is not as accepted as the media would have you believe. I have asked this before and not received an answer - what use is homosexuality?

English Ian
English Ian
GB
Nov 25, 2011 12:05 am EST

slimey... you not out celebrating with the rest of the states? wozup? Got no mates or wot? LMAO! Later!

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1:15 am EST
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AT&T foolling

Ordered Uverse on oct 23rd 2011

12th november installation day.

Tech came from ATT and dint get signal so i complaint to my leasing office tech.

got repaired on 16th November.

Recieved call from ATT on 19 th November saying ATT is coming for installation on same day at 3pm

No on SHOWED UP !

Called ATT, was on call for 3 hours and they said now no one can come as they dont work after 5 !

I waited for 4 hours at my place wasting my weekend !

Now, they scheduled me for 21st November, and guy comes at 1 pm and tries some stuff and goes to leasing office drops keys and goes home, Than a tech from My leasing comes in and verifies signal and it was fine.

I tried calling that tech from ATT and he dint receive my call, I called 10 TIMES !

I took half day OFF just get connection because ATT tech dint show up on Saturday 18th ...

I tried calling ATT service and was call for 4 hours, please check my account incase u dont trust, account is on my full name ...

Than I talked to 8 different people and eveytimr new story and than one supervisor tried to schedule it same day at 5pm

and he hung up ...

than I redialed and same story to 4 different people and they inform me that I have to take half day next day to get service so I loose $2000 by taking off half day 2 days ! I am not fool

For this cheap company ATT $98 service y should I pay $2000 ?

than they tried to schedule next friday that is afrer 25th November and cant help, they dotn work on long weekend, THEY DONT EVEN WORK IN NORMAL DAYS BTW !

Than finally after talking for 4 hours on call, I got a schedule date of DECEMBER 3rd i.e 45 days after order date

AND conclusion : NO MORE ATT, NO recommendation, WOrst company I have ever seen ...

I can give all proofs to prove this issue I am typing ...

Good lluck to ATT customers, dont go for it ...

worst service I have ever seen

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11:56 pm EST
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AT&T delivery of service/customer support

We called AT&T on Oct 24 to set up U-Verse service in our new house. They said they could not set up an installation date before Nov 18! When pushed for a sooner date they suggested we call each day as they get cancellations 'all the time'. Disappointed but determined to try the service we waited. We called every day as suggested, waited to speak to a rep, requested an earlier appt, and never could get an earlier date.

On Nov 18, the day of installation, my husband takes the day off work to wait during the given window of arrival (11-1). By 1 when no one had yet to arrive he calls to be told they couldn't come and never had intention of calling. When he asked if he could reschedule they couldn't provide a date due to a mysterious 'service issue' they hadn't resolved.

Our complaint is to report the appalling customer service by AT&T U-Verse. We not only lost a month of service, we lost a day of wages, and a whole lot of respect for this company. The lack of response or willingness to rectify the situation will surely hurt their customer acquisition and retention (they lost us and all our friends!). However, the failure to live up to the agreement (installation date) and the absence of a call to give us notice in advance is inexcusable.

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6:37 pm EST
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AT&T adword campaign fraud

I was pressured into a online marketing campaign promissing 15 Leads a month for &600 a month. its been three months and have only recieved 3 calls related to my services and the remander 26 call or fron soliciters and non related. My contact pages or incorrect, i have requested changes to my campaign but was told that they know best cause the have marketing experts that handle this. I was lied to and milead my target area are incorrect. How can ii get out of this contract, my account is being mismaneged. Is there a class action lawsiut out there? How can one go about in filing one? Theres has to be some legal issue here, i told my rep that i am a new bussiness and cannot take any chances with advertising, he toid me that i had nothing to worry about that the service would generate me bussiness. He stated they use a special program that accurately projects how much bussiness i would recieve monthly. I have not made a dime from using their service and have been paying for it with money i dont have. I need help with this contract, i am a new business and cant afford to go under with a $600 a month payment that gets me no results.

this is my last email sent to my rep:

from
David De Leon [protected]@solartranzitions.com via gmail.com
to
[protected]@attinteractive.com
date
Fri, Nov 11, 2011 at 5:07 PM
subject
Solar Tranzitions add campaign
mailed-by
gmail.com
hide details Nov 11 (2 days ago)

Ryan I have been going over my performance account. I have gone over all call connections and have only identified 4 calls that were related to my specific services. My contact page for omaha has a vehicle picture that implies that i do automotive tinting. I have no idea how long this has been there, but im assuming its been there since the start of this program. this is a service that i do not offer in that area and could be the reason why some calls relate to this service. Supposedly changes have been made to the geo targeting but my online reports still state that my campaign is still targeting Omaha NE.
My keyword geo-modified group on my online report still has keywords for omaha, council bluffs and lincoln. I was told that changes have been made and that my keyword targets are for sioux city and sioux falls only.

A couple months ago i asked to have changes made to my keywords and contact page that would imply that i only offer commercial and residential window tinting and made complaints that it was my belief that not all keywords were active as described in my online reports file.
I no longer can afford to run this program i am a new business and was under the impression that this campaign would pay for itself which in my case it has not . I had requested a three or six month trail but was told it was not permitted.
I dont have the time to keep monitering this campaign to make sure that it is properly functioning as it is supposed to. I'm not getting results as promissed and will not be able to afford to continue making the monthly payments.
Im requesting to be relieved of my obligations due to mismanagement, misleading information reguarding projected results, and untimely manner in having corrections made to my account.
Please discontinue all campaigns, i will not be able to afford to make payments. I just dont have the capital to pay for a service that is not working. I feel that i may have been taken advantage of and am very unhappy with the performance with this capmaign.
By the time all the corrections and tweeking nesseccarry to get proper results, i will have invested a few thousand dallars. I really do not want to have to seek legal council regarding my situation.
thank you
David

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AT&T poor service

Set up bundle with ATT uverse on there websight. Set up appt and 2 days before sced. appt. they sent someone out to my house for a pre-inspection. This Att employee was very nice and spent about an hour inspecting house- drove up the street- inspected pole- and said everything was go and to have a nice day. Day of install my wife sits and waits. After 1 hour past the sced. end time of install ( sced was from 9am thru 12) she calls ATT. The person she talks to tells her we cant install your uverse because you are too far from the box. They (ATT) contacted me in the first place about switching to Uverse. They (ATT) sent an employee out before install to pre-inspect. The person I talked to said that a manager was unavailable to speak with so I asked her to have one contact me. Still waiting on that phone call. Up untill the day of install I had full faith in ATT.now I have none.

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Noyfi
Brentwood [Contra Costa County], US
Mar 03, 2014 12:21 pm EST
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I really felt BAD when I received the bills for the month of February and it's already up to $424.87. It started when I called ATT to cancel the services because I feel that I am paying too much for the services which the movies are old and re-run. Since Direct TV told me it's going to be hard to put a Satellite Dish on the roof, I decided to go back to ATT. I called the representative and told them I want to retained the services (cable, internet and phone), then I waited for a week. I then asked them if they can offer me a much lesser price for the same services that I had, they told me $142.00 + $20.00 (tax)= 162.00 a month for a year, now all of a suddened my bills is up to $424. 87, and they told me that the $142.00 is only good for a month! This is REDICULOUS!

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anon1127
US
Jan 23, 2012 9:39 pm EST

Going online or having door to door place Uverse orders is problematic. First, no one can 100 percent guarantee service will be fine until the technician arrives at the home. Second, online promotions and scheduled installs have been a problem for some time. A call into ATT is the best way to order, but make sure you request an email confirmation of the pricing, including first month's bill, price during the promotion and after the promotion. They are required to disclose this but frequently don't. If they say they can't send an email, tell them to stop the order and you will find a representative that will do so.

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12:17 am EST
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AT&T illegally took money from my bank account!

After having AT&T for years with no problems me and my wife decided to sign up for Internet with AT&T u verse so we went to the local store to get the equipment and we had to pay a $100 dollar equipment fee. We had to wait almost 2 weeks to get service hooked up and the tech said everything was fine to hook up equipment up at 8 pm that night so I followed that and still no service the following day I called AT&T to have a tech come to fix it and got fed up with being on hold so I hung up and figured out the problem myself.
After that being said I should have canceled service but my wife needed it for school so we kept it and about a month later we still didn't recieve a bill and the day after Halloween we went to the store to buy some things and our bank card was declined over and over so we had went home and check our online banking and seen that AT&T overdrawn our account by almost $500.00 dollars and we had never set up auto pay after a week now and countless hours arguing with everyone in customer care and numerous managers we finally found a few people that admitted that it was AT&T s fault and they told us for a week that the money was put back into our bank and never had that been done! My wife fed up called AT&T and asked for corporates info and 8 ppl that are employees of AT&T couldn't give us that info so we had to google it and we called AT&T corporate and after leaving a nasty message my wife received a call from a manager who said that our money would be returned by5 pm and now it 703 pm and still nothing and after telling my wife the money would be returned my wife asked if AT&T was going to pay all late fees and over draft fees occurred by their illegal actions and he proceeded to tell her it's out of the question and being fed up I'm canceling our Internet and cell services this fight with them is far from over! I'm also contacting an attorney and we will battle in court they will pay 10 fold! Megan and Kevin

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AT&T unprofessional

Switched to Att U-verse and was told that I had to wait a month for install. Days before my installation, I received a message on voicemail stating that installation has been delayed for another month. My husband has now spent over 2.5 hours on the phone with multiple representatives. One representative hung up on him when he asked for a supervisor. Another (Mr. Silvio, assistant manager at Ft. Lauderdale) is refusing to allow him to speak to the supervisor and refusing to provide information on where we can contact consumer relations- even gave him the wrong address of where to mail an appeal! No resolution. I have never had such a bad experience before with ANY company. Att is the absolute worst- I'm glad I was only testing out their cable.

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About AT&T

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AT&T is a leading telecommunications company that provides a wide range of services to customers across the United States. With a history that dates back over 140 years, AT&T has established itself as a trusted provider of wireless, internet, and entertainment services.

One of the key strengths of AT&T is its extensive network infrastructure, which includes both wired and wireless connections. This allows the company to offer reliable and high-speed internet services to customers in both urban and rural areas. Additionally, AT&T's wireless network is one of the largest in the country, providing coverage to millions of customers across the United States.

In addition to its internet and wireless services, AT&T also offers a range of entertainment options. This includes its DirecTV satellite television service, which provides access to hundreds of channels and on-demand content. AT&T also offers streaming services through its AT&T TV and HBO Max platforms, which allow customers to access a wide range of movies, TV shows, and other content.

Overall, AT&T is a well-established and reliable provider of telecommunications services. With its extensive network infrastructure and range of offerings, the company is well-positioned to meet the needs of customers across the United States.

Overview of AT&T complaint handling

AT&T reviews first appeared on Complaints Board on Jul 19, 2006. The latest review Billing was posted on Nov 21, 2024. The latest complaint They sold me misrepresentation service was resolved on Nov 30, 2022. AT&T has an average consumer rating of 2 stars from 2164 reviews. AT&T has resolved 644 complaints.
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