Bajaj Auto
Reviews and Complaints

Sir,

My bike number is TN 75 AW 4367.It was accidented on January 20,2023.Then my bike given to Athen Automobiles,9/32,TVM Road, Kuzhithurai.629163 on January 21 to claim insurance to clear the damaged parts ,but our bike not returning from the showroom.The bike show room was not responding during 2 months and not give our bike, during this time onwards.

I too have a pulsar 150cc bike & I am facing the problem exactly like you, my bike also makes so much engine noise that sometimes I decide not to drive. Even my bike is just 6 months old. I even showed it to service centre people twice but problem is not solved.

Dear sir,

my name is Barinder kumar, my mobile no is [protected], i have purchase a Bajaj Discover 100 cc bike throgh Impact Agencies, sherpur, ludhiana. after three month of the purchasing my bike has been given the problem in engine regarding. we have compleate over all services time to time in agency. but engine given diffrent diffrent type of problem many time. i have complaint many time of service center . but every time they given me solution only few time. few time before his given new problem regarding piston. we have change over piston two time in service center. but impact agency service center not given me any solution on this matter regarding. my bike is uner warranty. please give me help on this matter and give me help on change my bike .

thanking you,

[protected]

I PURCHASED A NEW BAJAJ PULSER 150 FROM HIND MOTORS LIMITED CHANDIGARH ON 27/07/2011 BUT IT WENT OUT OR ORDER FROM YESTERDAY AND THE SUPPLIER WAS CONTACTED. THEY SENT A MECHANIC AFTER A THREAT THAT THE BIKE WILL LOADED IN RICKSAW WITH A BOARD THAT NEW BAJAJ PURSER RUNS WITHOUT PATROL, THE UNTRAINED MECHANIC REPAIRED IT TEMP. AND AGAINS TODAY BECOME OUT OF ORDER AND ON CONTACTING THE SUPPLIER, THE SERVICE CENTRE SUPERVISOR INSIST TO BRING BIKE AT SERVICE CENTRE BUT AFTER INTERVENTION OF A PERONS (NAME NOT KNOWN BUT HIS MOBILE NO.[protected]) A MECHANIC SENT AND REPAIRED TEMP AGAIN AND SHIFTED TO SERVICE CENTRE ON CHECKING IT WAS FOUND THAT RPM WIRES WERE FITTED WORNGLY. THROUGH THIS COMPALINT, I SUGGEST BAJAJ NOT TO MANUFACTURE BIKE AS THEY ARE MADE FOR SCOOTER MANUFACTURE.
THROUGH THIS COMPALINT I GIVE NOTICE TO BAJAJ AUTO LIMITED AND HIND MOTORS LIMITED THAT IF I FACE THE PROBLEM AGAIN I SHALL MEET THEM IN THE CONSUMER COURT

Dear Sir,

1. I, Honorary Subedar Major Ram Gopal Saini visited Rampa Auto Limited, NAWANSHAHAR(Punjab) on 08 Aug 2011 with all the requisite documents issued by CSD Depot, Jalandhar with regards to purchase of motor cycle through Canteen Stores Department.

2. On reaching Nawanshahar, bajaj dealer office, I observed that my purchase documents were made erroneously in the name of Bajaj Dealer at Hoshiarpur instead of Nawanshahar. Per chance Owner of the firm was present at Nawanshahar office, therefore I requested him to give me bike from Nawanshahar itself and he permitted me to do so. Accordingly he instructed his Manager, Nawanshahar to carry out the instructions. Manager Mr Rakesh Kumar Rana asked me to pay Rs 875/- on account of freight charges and cost of accessories. When I asked him to give me receipt for the said amount he denied to give me motor cycle and said that you can leave without motor cycle. So I had to go home without bike.

3. Sir Behaviour of Manager was rude and can not be expected from Manager of such a reputed firm.

4. Not only this, next day i.e. on 09 Aug 2011 I talked telephonically to Mr Chhabra, manager of bajaj dealer at Hoshiarpur. He also repeated the same thing and said that he is not having even a single piece for Army personnel. He advised me to buy motor cycle from any other dealer after doing necessary alteration from CSD Depot Jalandhar. He also said that he will also not issue receipt for amount being charged by him.

5. On 09 Aug 2011, I went to CSD Depot Jalandhar, get all the documents prepared in the name of Dada Motors, Jalandhar and purchased the vehicle. Their behaviour was very nice. He did not charged any extra amount and issued receipt for everything.

6. I have suffered lot of me ntal agony and I shall go to the court if justice denied. In these circumstance I would like to request you ask baja dealer to behave nicely and issue receipt for any amount being charged from ex servicemen. No other person should suffer the way I have suffered.

Dear Sir,
As per the trailing e-mail, the problem of PULSAR 150 DTSi was sent to BAJAJ regarding problem of timing chain ( Guide broken at 10, 000 kM and bike was purchased on 18th June 2010). After 2000 kM i.e. at 12, 000 kM its piston went off ( the bike PULSAR 150 DTSi Number DL 8 S AU 6652 was purchased on 18th June 2010 from BAGGA LINK PITAMPURA).

Now till today, in nutshell the new PULSAR 150 bike purchased in 18th June 2010 has the problems:

1. Timing chain – GUIDE broken at 10, 000 kM
2. Piston got failed – 12, 000 kM3. Piston Head Assembly- needs replacement at 15, 000 kM
The bike is handed over to BAGGA LINK, Rithala on Saturday (09-Apr-2011); they have thoroughly and given me this information that piston head assembly needs replacement and I have to wait for 2-3days.

The issue is not from service of BAJAJ or BAGGA link. The main thing which I am concluding from all these is that there is some manufacturing defect in this particular bike and this can not be permanently sorted out. I request you to kindly replace this bike or buy back this bike as I am fed up this bike. BAJAJ or BAGGA can give me service for replacement till WARANTY PERIOD after that I have to face this music on my own expense.

It is my humble request to you that kindly take a call on replacement of this bike or buy back this bike.

Kindly think on my part also, how embarrassing I am feeling because I have purchased I wrong product of a big BRAND like BAJAJ?

With regards

(Shekhar Agarwal)
New Delhi
M-[protected]
O-[protected]
R- 011 -[protected]----- Forwarded Message -----
From: Shekhar Agarwal
To: "[protected]@bajajauto.co.in"
Sent: Sunday, 10 April 2011 5:21 PM
Subject: Poor Quality of BAJAJ- PULSAR – 150 DTSi

Dear Sir,
If you remember the e-mail was routed to you through BAJAJ PUNE office in December 2010 regarding problem of timing chain ( Guide broken at 10, 000 kM and bike was purchased on 18th June 2010). After 2000 kM i.e. at 12, 000 kM its piston went off.

Now till today, in nutshell the new PULSAR 150 bike purchased in 18th June 2010 has the problems:

1. Timing chain – GUIDE broken at 10, 000 kM
2. Piston got failed – 12, 000 kM3. Piston Head Assembly- needs replacement at 15, 000 kM
The bike is handed over to BAGGA LINK, Rithala on Saturday (09-Apr-2011); they have thoroughly and given me this information that piston head assembly needs replacement and I have to wait for 2-3days.

At that time you and Mr Pathak ( Manager, Bagga Link, Rithala) were very helpful in sorting out the issues and I got satisfied.

The issue is not from service of BAJAJ or BAGGA link. The main thing which I am concluding from all these is that there is some manufacturing defect in this particular bike and this can not be permanently sorted out. I request you to kindly replace this bike or buy back this bike as I am fed up this bike. BAJAJ or BAGGA can give me service for replacement till WARANTY PERIOD after that I have to face this music on my own expense.

It is my humble request to you that kindly take a call on replacement of this bike or buy back this bike. Simultaneously, I also guess that this may not be in your jurisdiction of authority, in that case also please let me know so that I may take up the matter with BAJAJ PUNE office.

Kindly think on my part also, how embarrassing I am feeling because I have purchased I wrong product of a big BRAND like BAJAJ?

With regards

(Shekhar Agarwal)
New Delhi
M-[protected]
O-[protected]
R- 011 -[protected]

From: Shekhar Agarwal
To: "[protected]@bajajauto.co.in"
Cc: "[protected]@bajajauto.co.in"
Sent: Monday, 13 December 2010 11:42 AM
Subject: regarding complaint of BAJAJ- PULSAR – 150 DTSi & Service Centre

This is regarding the complaint of BAJAJ _ PULSAR -150 DTSi DL -8S -AU-6652. I bought it on 18th June 2010. Earlier to this I was using same BAJAJ – PULSAR- 150 (old Model round Head Light) during 2003 to 18Th June 2010.
Problem came after my Third free service (After running 9800 Kilometers). I went to BAGGA LINK (Rithala, New Delhi) Service Center and complaint about noise in Bike. I was told that timing chain is creating this noise, so either it would be replaced or it would be set right and roughly estimate of Rs 550 was told to me. I agreed for the same and handed over the bike to service center. As per the practice I was given time in evening to take back the bike. I went in the evening (Mean while no call was made to me for anything) and was advised to replace the timing chain in next service, I asked whether it would create any problem till that time, I was told no problem I may continue till next service. On faith of PULSAR I came back with my bike.
After running roughly 500-600 Kilometers suddenly bike stopped with noise and didn’t worked again. The time was 7 PM in night and I had to catch I repair shop for this, because it was late evening and I was in a remote place. After checking it was found that timing chain (its supporting part) was broken, Piston valves got tilted and there was no way to move ahead. Mean I had to get it repair instantly. Finally after 3-4 hours it was set right and I was left with lost confidence in BAJAJ-PULSAR which I had for last 7 years.
The conclusion is that :
1. NEW BAJAJ PULSAR MODEL is inferior to the older version as no body could believe that timing chain may get non functioning / DAMAGE after 10, 000 Km.
OR
2. Service centre people have not done their work properly. Had it been replaced in third service I would have not faced this problem. This may be due to the pressure of doing number of bikes in a day so they did not bother to replace this, what ever may be the problem to the customer. (The copy of third service attached for your kind reference where Timing chain replacement was advised. If they could have replaced it I was not having any objection, who would take risk to continue with defective timing chain to suffer?)
Finally I know in advance that BAJAJ is not going to bother for one bike complaint, but If I am right, design of new BIKE and services of service centers are like this it may not be good sign for BAJAJ in coming future.
With no hope and regards
Shekhar Agarwal
Mobile : [protected]
ROHINI
NEW DELHI

With a heavy heart I would like to bring this to your notice that I am seeking for some explanations on the warranty policy for Bajaj Pulsar 150, UG-3 model and there is no one to help me here. I had been calling on the number that was printed on the booklet for Bangalore region but sadly no one seems to pick the call.

I had bought a UG-3 on 09/01/07 from M/S R.V Bajaj, Bangalore with extended warranty. I have logged on some 26000 km and it is now the 3rd year. Lately my bike has been consuming a lot of engine oil and there is some white smoke from the exhaust now and low pick up. I had been giving the bike for regular service to the same dealer for the same problem but they couldn't rectify the problem. Now I am being told that there is mild "ceasure" on the cylinder walls and the piston. When I claimed for warranty I was told that I would not be eligible and the reason cited was that of "possible adultrated fuel". The question is how am I supposed to know if the fuel is adultrated? Also is it true that I would have to pay for the repairs? Will I not get a warrant CLAIM on this? The manual says clearly that piston-cylinders and valve train drive come under warranty.

Kindly enlighten me with the company's warranty claims cover policy. And let me know if I would get a warranty repair.

This is coming from SOMEONE SO DISSATISIFED, that I HAVE VOWED TO NEVER ALLOW ANOTHER BAJAJ PRODUCT IN MY HOME IN THIS LIFE.
I gifted my wife a Bajaj Kristal as our wedding anniversary gift in 2007 purchasing it from Hind Motors. Since the day we purchased this vehicle, I have had nothing but trouble from it and the attitude of your dealerships has not been a consoling factor at all.
From Day 1 this vehicle has a tendency to stop on its own and then start only when its in good mood. Since we shifted out of the city for a couple of years there wasn't much use for this vehicle for us due to which we also missed the UNPUBLICISED recall of fuel pumps for this model. Now that my wife decided to use it it simply wouldn't run. She would take it out to her office, and then call me from the way for help as the Kristal would stop and would not start again.
This was supposed to be an anniversary gift but has turned out to be a bitter cause of tension between me and my wife.
On contacting your local AUTHORIZED DEALERS namely HIND Motors and Pratap Auto, I am told that this model is no longer serviced. This is even when I am ready to pay what ever charges are necessary for repairs so that I can get this piece of junk in running condition and sell it. NOW HERE IS THE WORST PART. MR. CHOPRA AT HIND MOTORS TELL ME THAT I CAN GET THIS SERVICED ANY WHERE I WANT AND THIS IS LEAST OF THEIR PROBLEMS AS THE MODEL IS OUT OF PRODUCTION. This conversation happened on phone that I have recorded among the numerous recordings of conversations with Mr. Chopra/Mr. Rahul and some Bajaj Area Manager at Hind motors. This happened to someone who was WILLING TO PAY to the company FOR CORRECTING A MANUFACTURING DEFECT.
Since the company would not help I took help of local mechanics who were kind enough to suggest a solution to bye pass the fuel pump by installing a mini tank in the storage compartment(I am yet to implement this solution).
I am not sure if this email will be responded to or not but I need to inform you about what you have lost. I have had the following vehicles since 1988: Chetak (1988), Legend(1995), Caliber(1999), Pulsar(2003), Kristal(2007). And now I am all set to purchase a cruiser bike for myself and am sure that it will not be a Bajaj after the HARROWING EXPERIENCE with Kristal and your dealerships. YOU ARE ALL SET TO LOSE A LOYAL CUSTOMER WHO WILL ALWAYS HAVE A NEGATIVE OPINION ABOUT THIS COMPANY IN FUTURE.
Just to give you an insight into our sufferings: Imagine a lady and her 5 year old daughter in 45 degrees of heat pulling the scooty for 3-4 kilometers. This did not happen once but at least 30-40 times my wife went out on Kristal in last 12 months.
So do you have solution for me? Or is it going to be one of those unanswered emails to make sure that my faith in Bajaj as a leading company is lost forever. For me GOD would still be there if you are able to restore my faith in a company I have been associated with since last 22 years.
Legal options remain open to me. This email is my last ditch effort as I still want to belive that Bajaj cant be that bad to consumers post sale.

I bought a Bajaj XCD 135 in November 2009 from Rajiv Raj Bajaj Showroom, A-6, Near Durga Puri Chowk, Shahdara, for Rs. 53500/-. The bike is giving problems like the rear wheel skids, the mileage is less around 50 kmpl. and sometimes it does not start at all it kicks does not work...does not swith start...gives gear problem and
yesterday on 20/2/2010 it was not starting so i had to drag it 20 km this bike sucks it has been only 3 months & my bike is like crapp...can anyone help me to get out of this problem i want my money back...Bajaj is not manufacturing XCD 135 just because its giving lots of problem that's why they stopped producing it ...i want my money back...

Hi,

My two months old bike is pushing a terrible noise in the engine; when it’s in the idle mode and as well as in the running position. I had not seen such noise when I purchase my bike from the showroom. I use to drive by bike under 50 km as it is new. I was happy and gave it for first service at 729 km and got it back. Shortly I have noticed such absurd noise coming from my bike engine and took my bike, showed it to the service centre (Malinisri Motors). They said that this noise will reduce in the second service but it didn’t. They adjusted something and I got it delivered without satisfaction. When I sensed that it is not a normal sound, I again took my bike to the service centre. The service centre people collected my bike and gave me a job card as engine knocking sound and engine noise checkup filled under the problem description tab.
They collected my bike on 18th Jan 2010. It’s nearly 14 days that I am walking to the service centre all the day to check whether they have fixed my bike drawback. Without finding the actual cause of this problem they use to say that they had fixed the issue and it is ready to get delivered but it is actually not. Still I am hearing the terrible noise on my bike, sounds like hearing a water motor running away.
The Service centre people saying that they have done everything and cannot do with it further. Since they are claiming that this engine noise is normal and sound of the engine noise will differ from one to another and my case may happen to 1 of 100 engines.
My Question is
The Service centre people advising me that I can still drive my bike though the engine giving a terrible noise. I am not bought a second hand vehicle to hear such nonsense. If there is a standard in the pulsar 150 cc, then apparently it should be also in my bike right?
My bike engine noise is changed significantly within 2500 kilometer, than what is the quality does Bajaj auto delivering to the customer?
When my family members and my official friends asked to know what my bike should they prefer to buy, I am the one insisted them to buy a pulsar 150cc. they did it so. But unfortunately my bike is the one giving hassle.
My elder brother is having pulsar 150cc 2 years old, ran nearly 40000 KMs is giving less engine noise than the one I have which ran only 2700 KM. The service centre person still says that this is the normal sound. I am surprising what to say?
Finally! Am I took a wrong decision bought a vehicle from Bajaj brand?

I am eagerly waiting for your response.

Thanks
Shobanbabu K
+[protected] 5566

Sir,
As you are also aware that I got financed one Bike through you in March, 2008 amounting Rs.39000/- and the same were payable in 24 equal instalement @ Rs.1973/- per month through ECS from my salary a/c which I am maintaining in HDFC Bank Ltd, 5R-NIT Faridabad -121001, and first instalement was due on 15.04.2008 but due to some recovery system problem at your end you have not encashed ECS from my a/c for April, 2008, May, 2008, June, 2008, july, 2008 in this connection please note that amount for encashement of your ECS was available in my above salary a/c on monthly basis which can be verified from my Bank Statement also and on your request we have paid three months instalement in cash on 08.07.2008 vide you money reciept no-[protected] and fourth instalement paid in cash on 11.12.2008 vide your money receipt no-[protected] and since fifth instalement you are collecting through ECS on monthly basis, but I surprise to not that you have debited late payment charges to my loan a/c for first four instalment which is not practicable as late realisation of four instalement in the bigining took place because of your recovery system problem, that is not my fault . so you are requested to please reverse the same under intimation to you
Regards,
Sanjeev Yadav
[protected]

I purchased XCD 125 motorcycle from Bagga Links Budh Vihar Rohini Delhi showroom some six months ago. And since then I have literally riding on misery... Visiting their service center at Rithala Rohini scares ### out of me. The bad people they have there. They don't respect the customers forget about the services for which you ought to pay them.

Today Sep 12, 2008, they crossed the limit. I was returned my bike unwashed and as a bonus a couple of scratches on its body. And believe me I had to pay Rs. 475 to release the bike from their clutches. I wished to shout, cry. But there was nobody to listen. I went to see a manager. And look what he tells me. "Go and talk to the advisor. What is manager supposed to do about it."

Feeling frustrated, I caught hold of the advisor and he says how can you prove you had not scratched you bike before getting it here. I wished to throw my bike on their face and run away. But these shameless guys would have robbed me of my two wheeler. I had to calm down. Wrote a complaint. But am little hopeful these buggers at Bagga Link would even get to read it.

And tell you honestly, this was the second time I was maltreated their. Earlier, they charged me for some Teflon coating of the bike. The coating paled my red bike down. What to say? Nobody is listening...

Dear Sir,

My self "SUNIL GUPTA" residence of NOIDA (UTTAR PRADESH). I financed a BAJAJ DISCOVER bike from BAJAJ FINANCE, LOAN NUMBER - 2769, registration number UP16Q5321 which was stolen on December 30th from my resident address. I claim to Insurance company, and on 27th March I received a cheque from Insurance compay and on the same date I submitted that cheque to BAJAJ AUTO FINANCE LTD.(VAISHALI GHAZIABAD BRANCH) for close my account, but after one and half month I did'nt received my balance amount and my balance PDC's and NOC, from BAJAJ FINANCE. On 27th March vaishali branch executive assured me that i will receive my cheque within 10 to 15 days i.e on April 05 to April 10th, but after one and half month, I received only fake assurance from Bajaj executive. Now they are not attainding my call when i ring them in this regard, they said "Hamei nahi pata ki aapka paisa kab aayega? Will they pay interest on my balance amount which is not pay by them in sufficient time?

SUNIL GUPTA
PH: [protected]
NOIDA

I have purchesd Bajaj pulser 150 dtsi bike from a sub dealer in Airoli.Mukambika motors.they took bike from SK Bjajaj showroom form Turbhe.Since I have purchased the bike Front forks assembly in not in line.Many time bike was taken to their service station but they are unable to solve the proble & not ready to accept that the bike is still having some problem.People in bajaj service station are not fully trained.One time when i sbmmited the bike that time tank was full with petrol but at the time of taking back tank was half.I m not getting proper feedback from these people .I want a replcement or if it is not possible then i would like to give back the bike.Is any body who can help me out from this problem.