I booked a long weekend break at barrhead travel duloch park in dunfermline to lanzarote. Our flight with ryanair to arrecife on 23/04/2010 was terrible the seats were filthty the pilots were spanish the 2 cabin crew were spanish. When we got to our hotel flora apartments in puerto del carmen the maid didnt change the sheets they were covered in urine, the toilet was slack, the balcony floor was dirty and there was dead cockcroaches and stour. The food at the hotel was rotten and cold the receptionists and staff werent helpfull. I will never book with barrhead travel again there # and rip you off
The complaint has been investigated and resolved to the customer’s satisfaction.
Why is it a problem if the pilots and the cabin crew (which, by the way there would have been 4, not 2) were Spanish?
They'd all speak English.