Basista Furniture’s earns a 5.0-star rating from 1 reviews, showing that the majority of furniture shoppers are exceptionally satisfied with their purchases.
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Bad Customer Service
We bought Flex Steel Sofa Bed over 1 year ago. Since then the frame broke. They came out and fixed it. Then the cusions went flat, then the cloth tore at the seem. Basista came out a few more times. I complained to them and asked for a refund or A refund towards another type of Sofa. They would not help agree. They did say they put better Foam in the cusions and it cost them $120. That was 2 months ago. Now they are flat again, and the seams tore again. I am afraid to complain any more. I will not go back. We paid over $800 for this sofa and now taking the loss.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Basista Furniture complaint handling
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Basista Furniture Contacts
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Basista Furniture phone numbers(216) 398-5900(216) 398-5900Click up if you have successfully reached Basista Furniture by calling (216) 398-5900 phone number 0 0 users reported that they have successfully reached Basista Furniture by calling (216) 398-5900 phone number Click down if you have unsuccessfully reached Basista Furniture by calling (216) 398-5900 phone number 0 0 users reported that they have UNsuccessfully reached Basista Furniture by calling (216) 398-5900 phone number(216) 398-5280(216) 398-5280Click up if you have successfully reached Basista Furniture by calling (216) 398-5280 phone number 0 0 users reported that they have successfully reached Basista Furniture by calling (216) 398-5280 phone number Click down if you have unsuccessfully reached Basista Furniture by calling (216) 398-5280 phone number 0 0 users reported that they have UNsuccessfully reached Basista Furniture by calling (216) 398-5280 phone number
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Basista Furniture address5295 State Rd Cleveland, OH, Cleveland, Ohio, 44134, United States
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Basista Furniture social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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