Barn Furniture Mart’s earns a 5.0-star rating from 1 reviews, showing that the majority of furniture shoppers are exceptionally satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
fraud, deceptive advertising
Ordered a file cabinet from their "Made in the USA...Built in the Heartland of America" website. Paid half the cost when I placed the order. The cabinet arrived eight weeks later. They charged the remaining balance to my credit card when it shipped. Someone forgot to take the sticker off the box! It read " Langfang Dongsheng Timber Co. - Zougezhuang Wien, Hebei Province, China." Attached to the back of the cabinet was a big white sticker that read "Made in China."
Filed a complaint with the CA Attorney General's office. Also found out that they are not accredited by the Better Business Bureau. Barn Furniture Mart's customer service kept asking me " Veronica didn't tell you the furniture is foreign made?" Plain and simple... they lie!
The complaint has been investigated and resolved to the customer’s satisfaction.
Barn Furniture Mart Reviews 0
If you represent Barn Furniture Mart, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Barn Furniture Mart complaint handling
-
Barn Furniture Mart Contacts
-
Barn Furniture Mart phone numbers(818) 785-4253(818) 785-4253Click up if you have successfully reached Barn Furniture Mart by calling (818) 785-4253 phone number 1 1 users reported that they have successfully reached Barn Furniture Mart by calling (818) 785-4253 phone number Click down if you have unsuccessfully reached Barn Furniture Mart by calling (818) 785-4253 phone number 0 0 users reported that they have UNsuccessfully reached Barn Furniture Mart by calling (818) 785-4253 phone number
-
Barn Furniture Mart address6206 N Sepulveda Blvd Van Nuys, CA, Van Nuys Boulevard, California, 91411, United States
-
Barn Furniture Mart social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Recent comments about Barn Furniture Mart company
fraud, deceptive advertising
Karmichael's Cabinetry
2 reviews
FOS Furniture
2 reviews
2Modern.com
5 reviews
Sofas & Sectionals
10 reviews
Affordable Seating
7 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
THE FOLLOWING TRANSPIRED BEFORE WE KNEW OF THE MANY COMPLAINTS FILED BY THIS UNNAMED PERSON, IMMEDIATELY AFTER DELIVERY!
This was an error we made. As soon as I (OWNER) heard of the error, I returned their call and explained how 95% of our products are now USA made products. This item was an old item we no longer stock because it is a "Made in China" item, however our order desk secured one for this customer and shipped it not thinking. As soon as I heard of the mix up, I called customer and offered a new American Made copy of the same file at no cost and they could KEEP the original file.
When they seemed to still be unhappy, I offered a full refund of over $700.00 including all freight charges and they could still keep the file cabinet.
He then accepted the offer and then informed me of his many complaints he filed on the internet and Attorney General of California and further promised to remove them as possible or explain the resolution. As of 9/3/2011 he has not been as quick to do what he promised he wold do and chose to leave the attack us. He immediately assumed we are frauds
We have reviewed our web-site and are posting "import" in all applicable items.
We very sorry to had made this mistake and are happy this was brought to MY attention.