BatteryRefill.com / eBattery’s earns a 3.4-star rating from 17 reviews, showing that the majority of customers are somewhat satisfied with battery refurbishment service.
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goods not received
Purchased a phone battery over six weeks ago (24th Nov 2017). Big mistake, they claim to be UK based bat are in fact in China. Payment was made via Paypal so hoping for a refund once the dispute has ended
Would not buy from them, I have now learned to check if they have a VAT Number, and a UK physical address
Shopping Cart Payment Sent (Unique Transaction ID58F98402PD2709141)
Original Transaction
Date Type Status Details Amount
24 Nov 2017 Payment To 惠州市希维电子有限公司 Completed ... -£30.98 GBP
Related Transaction
Date Type Status Details Amount
24 Nov 2017 Add Money from a Bank Account Completed Your transfer from your bank account to your PayPal account is complete.
Your transfer from your bank account to your PayPal account is complete. Details £30.98 GBP
________________________________________
Business name: 惠州市希维电子有限公司 (The recipient of this payment is Non-US - Verified)
Email: [protected]@gmail.com
________________________________________
Shopping Cart Contents
Qty Item Options Price
1 3.75V 4600mAh/17.25Wh Replacement Tablet Battery for Samsung Galaxy Note 8" +Tools
Item Number 40534 £25.99 GBP
Amount £25.99 GBP
________________________________________
Order Description: Shopping Cart
Item Total: £25.99 GBP
VAT: £0.00 GBP
Postage: £0.00 GBP
Packaging: £4.99 GBP
Seller discount or charges: £0.00 GBP
________________________________________
Total amount: -£30.98 GBP
Fee amount: £0.00 GBP
Net amount: -£30.98 GBP
________________________________________
Date: 24 Nov 2017
Time: 22:12:54 GMT
Status: Completed
This company has all my personal details, but I didn't get the order
I have ordered Segway battery from www.battery4segway.com. I have ordered it through website and have provided all my details and card information. The seller has even charged me, but he didn’t provide any emails or information that my ordered battery was shipped. I sent multiple emails, but it was useless. They are liars and thieves, because they have all my contact details and info, but I haven’t even received my order.
Payment taken for laptop battery - goods still not received
Having carefully selected a battery using the correct reference number listed on their website, I ordered a replacement for my laptop in November 2015. Mid Jan 2016 - it took ages for a battery to arrive and when it did it was the wrong one. Since then I have emailed photos of their battery, my battery and my laptop - loads of excuses but no sign of the missing battery or a refund. I have heard every excuse under the sun and come to the conclusion that this is theft. Do not buy from this company - they will rip you off. Payment was sent to: CROSS OCEAN ELECTRONIC CO., LTD. In the most recent email they say their new website is: http://www.tecoins.com/
PayPal and Ebay supported this company despite complaints. If anyone fancies ‘outing Ebay or Paypal’ contact me on empowermentcoach@btinternet.com. I bought 2 canon batteries and got a different used broken one sent. EBay should pay.
I bought a battery for a gopro hero on the 8th of July 2018 from CROSS OCEAN ELECTRONIC CO.LTD. I opened a case with paypal(un resolved)STILL HAVEN'T RECEIVED IT.
Although it was only £20, it's the principle that counts.£20 received from countless customers is a lot of money that they are stealing from innocent people and if they weren't based in China, I would report them to Trading Standards and The Inland Revenue.
I will never buy from these [censored] again.
I ordered a camera battery from this company, we did receive the battery but it was second hand and had no charge. Upon trying to return the battery for a refund I was told that I would have to post the goods back to China!
Poor service, poor product - DO NOT USE THIS COMPANY!
If I could add minus stars I would. Ordered a laptop battery from what I thought was a UK company. Turns out i was wrong.
Put a dispute through Pay-pal and all of a sudden they come up with a tracking number with my supposed signature on it, on the day it was 'DELIVERED' i was away and the house was empty and it definitely was NOT my signature and did not even look like my name. I thought i was buying from e-batterys.co.uk, turns out i sent payment to CROSS OCEAN ELECTRONIC CO., LTD somewhere in CHINA. Does not look like i will be getting my money back.
SO PLEASE BEWARE, they may be cheap but when you lose your money and then still have to buy another battery from somewhere it works out very expensive.
Is BatteryRefill.com / eBattery Legit?
BatteryRefill.com / eBattery earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Batteryrefill.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Batteryrefill.com you are considering visiting, which is associated with BatteryRefill.com / eBattery, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the batteryrefill.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Batteryrefill.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The batteryrefill.com may offer a niche product or service that is only of interest to a smaller audience.
- BatteryRefill.com / eBattery protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to BatteryRefill.com / eBattery. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Scam
Ebattery.co.uk is NOT a UK based company, it has been reported to those who may be able to stop them trading as such, but this may not matter to you. What will matter is that these batteries are replicas, and a guarantee of any amount time is NOT VALID THROUGH EBATTERY.CO.UK because you will not be able to return them if faulty (please check reviews to see how many are faulty). The addresses shown as the returns address in Portsmaouth is fictitious, you will asked to either return your battaries to China (at your cost) or to buy another at a reduced rate, at least until the communication stops from them.
There are many other replica battery companies out there, please use one of them instead
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't deal with them, they are fakes and conmen
I ordered a battery for my Toshiba laptop. It arrived quickly - and broke down even quicker. It failed to hold the charge longer than 10 minutes. I contacted them for a replacement, was told to return the battery to China - but the original had been delivered from the UK. I was lucky. I'd paid by Paypal and immediately opened a dispute and got my refund. Don't deal with them, they are fakes and conmen.
My order was sent to China
I have bought a battery for my Acer from eBatterys.co.uk. They told me that delivery will be made the next day. I waited two days and received nothing. I started to worry and checked tracking number. I was shocked. My order was sent to China!
What a bunch of scammers. I ordered a laptop battery from these crooks. The wrong one arrived but they prevaricated, saying it was my mistake even though the advert said the one I ordered was 100% compatible with the laptop. Then they wanted me to return it to China at my expense even though they had made the mistake. Anyone thinking of buying from this site - DON'T touch them if they're giving them away. Incompetent and looking at these reviews, a bunch of crooks
yes i ordered a battery for a dell giving them the voltage of 14.8v, they sent an 11.1v, since Dec15th have been trying to get refund since, been told to send it back to china, Royal mail refused to take it as it was Li-ion. UPS quoted me £71.42 as their cheapest delivery. Again it must have come from a UK depot, but they try to make it impossible to return. Even Paypal say they cannot help.
Rubbish scammers
I have had a similar experience in July 2012. I was in dispute for days awaiting delivery of a battery for my Dell computer and was given false information about tracking and I did not know that it was coming from China. When the battery arrived it did not charge because I discovered it did not have any contacts. The battery was probably used for exhibition purposes. I would be wary of this company as it does not have an address and I believe is insolvent.
I've also ordered from them; knew it was a bit of a risk as previously unknown. Item never arrived, they gave me a postage tracking number that didnt tell me much other than that something had been posted. Seems like a scam after all my experience with them. They offered to repost it but I said I wanted my money back, they ignored me and said they'd already reposted it (and gave another tracking no. with chinese post); still no laptop battery after months. Paid by paypal but you can only open a dispute within 45 days from them, and they kept promising things well past that date.
Have order dell battery from site following their select maker select model pointed to 2 batteries identical shape different MAH so ordered the higher capacity. When battery arrived the screen was unable to open due to extended battery case. Informed seller who accepted no responsibility for their site indicating the wrong battery and giving another battery model number. On site this model was NOT listing as being compatible with the model of Dell computer for which the battery was required. Seller would only supply a Chinese address and NOT a UK one. Seller was trying to make return postage too expense to send Item back. The seller has a UK depot as the received item came from a UK address.I will NOT deal with this company again as totally untrustworthy. They say they are a limited company companies house shows them as dissolved. Dishonest & thieves.
Segway Battery refill Service,Unfair Practice,Unethical
A total nightmare, please avoid them by all means and take your money elsewhere!
I sent in my 1st Segway battery for service with a promise it will be ready in a couple of week on April 2012. As soon as they received my first battery, they said they are out of stock and it will take a few weeks before they them from China, I agreed and waited. I then sent my second operational battery as I thought is a good idea to be checked, making sure it is compatible with my newly refilled battery! I thought it may need a revive service which would cost $150! They contacted me and said the second battery needs a complete refill service for $500 and I agreed. Then they said they have to work on 100 batteries received from a segway distributor and my order may take longer. Then they made excuses that the circuit board in of the batteries is broken and needs replacement, another $100, total price is $1100 so far! Then it took them another 8 weeks to say wait more. Very frustrated and tired, I called them again, they said their techs are testing the batteries, as they do not hold good charge and have to figure out what is the problem! They keep you hanging week by week, as they do not give you final answer to make a decision. After you wait long enough, you think it would worth waiting for the last week, but this goes on and on like a cycle. As I am writing this comment (June 27, 2012), I have yet to receive my poor batteries! I had many dreams for my segway to use it in my vacation time, but all is gone now! With this type of service, I do not know how could they stay in business or survive!
The complaint has been investigated and resolved to the customer’s satisfaction.
ripoff
Sent them a Dell laptop Battery Jan 13, 2010 with check for $84 which cleared Jan. 20. Cost me $9.19 to send it UPS. After several calls in February and March and story about waiting on parts from China, waiting for parts to clear port, doing all kinds of testing and they still can't get it to work, on March 11 I requested my money to be refunded. They said 7-10 days for check to me. I've called several more times about this refund, and its always "boss will take care of it in a day or two" but no refund--it's April 20 now.
Don't send this business anything! I have always been able to get a live person on phone at some point, but they wouldn't let me talk to the "boss" and they didn't fix the battery and they won't send me a refund.
Jean in NM
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfair Business Practice
I sent this company $100 and my old Thinkpad battery in October 2008. It sounded like a good way to get a new battery and minimize waste. After 6 months I still had not received my battery so I canceled the order. In April 2009 they said they would "process my refund and send a check in 7-21 days." After calling them over 50 times and being told lie after lie, I finally received my refund check last week. (Dec 2009) My recommendations;
1. Don't ever do business with this company
2. If they owe you a refund, don't stop calling them. Keep good notes of every conversation and just keep calling. It finally worked for me.
The complaint has been investigated and resolved to the customer’s satisfaction.
Liars and Thieves
They took my money immediately. They never performed any service. They lied and lied and lied and lied and lied about getting the work done and never did it. They say they will refund my money but it has been over 6 months now as they continue to LIE about refunding it. This company is a SCAM. They are THIEVES and LIARS. They are CRIMINALS and should be shut down and the owners jailed for running a CON GAME.
Read full review of BatteryRefill.com / eBattery and 7 commentsPaid for service - no service rendered
My experience is consistent with the rest on this site. I sent a Compaq laptop battery to be refilled in December, 08. After considerable delay, and a charge of $59, the battery was returned to me in the same condition as when it was sent out (i.e. dead). I sent the battery back and am still waiting for the repair. It's been six months.
Don't waste your time trying to contact the company by phone.
The complaint has been investigated and resolved to the customer’s satisfaction.
Poor work, no refund, no battery
Originally sent a battery to them in August, 2008. After a number of phone calls and e-mails they sent my battery to me in November. It marginally better than when I sent it to them. They gave me an RMA and I returned it. After 2 more months, during which they told me they were waiting for a new parts shipment on at least two occasions, I told them to cancel the order, return my battery and refund my money. They agreed. After 30 days I called back; was told there was no record of cancellation but that they now had cancelled it and would send refund. Since then two more promises of "7-10 days" to process and mail but now, after 8 months, I've just gotten another response to my latest e-mail which is identical to the last response; "7-10 days".
Buy a new battery rather than deal with this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Paid for service received no service
Same complaint as four others on this website. Sent money and a lap top battery to be refilled. Never got my battery back or refund. The company doesn't not do customer service at all.
Send a complaint to the CA Attorney General. If he gets enough of them then maybe something will happen.
http://ag.ca.gov/contact/complaint_form.php?cmplt=CL
The complaint has been investigated and resolved to the customer’s satisfaction.
Bad service
Purchased a refill service through Ebay. After two months and 4 emails, they have yet to respond or to send my battery. Paypal says that it is after their "magic" 45 day period, so it looks like I'm out $109. Something has happened to this company recently because they provided good service to a friend of mine two years ago. DON'T WASTE YOUR MONEY. THEY ARE CROOKS NOW.
The complaint has been investigated and resolved to the customer’s satisfaction.
I completely agree... and they're still at it. Apparently there is nothing which anyone will do to stop them. You can complain to everyone you like, but no one will help. I'm kind of surprised someone hasn't driven by and slashed a few tires in their parking lot or shot a few holes through their windows. I know if I lived nearby, that's what I'd do.
I'm surprised there is only one complaint on Complaints Board about eBattery, Inc/batteryrefill.com. Other websites list them by the dozens. There is no question that these people are unscrupulous, unethical, calculating thieves. They stole $89 from me last year, and I went through all the usual means of complaint without success. The BBB was unable to elicit a response, and didn't bother to make a personal visit to the company. I contacted the Ontario, California, police dept. and after getting my hopes up a little, they became unwilling to do anything to help. I then sent a letter with documentaion to the California Attorney General, and found that office unable or unwilling to intervene. What needs to happen is for this sham business to be legally shut down and their assests seized and liquidated to repay as many as possible of the people they've defrauded. In the meantime, are there any victims who live in that area or who will be travelling there who can pay a personal visit and bust some chops, or at least get a feel for how these crooks can continue to operate, and then report back?
Online scam
I sent a laptop battery in for refill and they (EBattery or BatteryRefill - both the same company) kept it, didn't answer emails, or phone messages. This is a Business Fraud! All '800' numbers are 'temporarily unavailable'.
Please report this to the U.S. Attorney's Office, as they are a complete Fraud.
The complaint has been investigated and resolved to the customer’s satisfaction.
Horrible company. Held my old battery for several months without processing. Finally sent it back with promise to repay the $89 I paid to have it refilled. Said they would refund, but I have had four months of "our accounting department will be sending out payment shortly" crap. THIEVERY ALERT!
never receid purchase
I ordered a battery for my lap top and payed 59.00 to buy a refilled battery. I orderd it on september 6 2008. Every time I call they say "where shiping it tomorrow". after a month of calling I stilol dont have my battery. AVOID THIS COMPANY LIKE THE PLAGUE. THERE A RIPOFF.
Read full review of BatteryRefill.com / eBattery and 4 commentsPaid for service, No services rendered
Laptop battery was sent to Batteryrefill.com two months ago. Trying to follow up with status by calling and e-mailing has been futile.
I ordered and sent in my old battery to Battery Refil.com August 12. It is now Nov 7 and still no battery! I have spent 5 or 6 hours waiting on the phone for them to pick up! I did talk to a rep 4 times and each time he gave excuses about shiments and calibration. They also said my order would be shipped with " Urgent priority" 4 times. They never have ever responded to my emails! STAY AWAY FROM THEM!
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Overview of BatteryRefill.com / eBattery complaint handling
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BatteryRefill.com / eBattery Contacts
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BatteryRefill.com / eBattery phone numbers+1 (909) 268-8741+1 (909) 268-8741Click up if you have successfully reached BatteryRefill.com / eBattery by calling +1 (909) 268-8741 phone number 0 0 users reported that they have successfully reached BatteryRefill.com / eBattery by calling +1 (909) 268-8741 phone number Click down if you have unsuccessfully reached BatteryRefill.com / eBattery by calling +1 (909) 268-8741 phone number 0 0 users reported that they have UNsuccessfully reached BatteryRefill.com / eBattery by calling +1 (909) 268-8741 phone number+1 (876) 543-7911+1 (876) 543-7911Click up if you have successfully reached BatteryRefill.com / eBattery by calling +1 (876) 543-7911 phone number 0 0 users reported that they have successfully reached BatteryRefill.com / eBattery by calling +1 (876) 543-7911 phone number Click down if you have unsuccessfully reached BatteryRefill.com / eBattery by calling +1 (876) 543-7911 phone number 0 0 users reported that they have UNsuccessfully reached BatteryRefill.com / eBattery by calling +1 (876) 543-7911 phone number
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BatteryRefill.com / eBattery emailssales@batteryrefill.com100%Confidence score: 100%Supportsupport@batteryrefill.com79%Confidence score: 79%support
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BatteryRefill.com / eBattery address1870 W 9th St., Upland, California, 91786-5649, United States
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BatteryRefill.com / eBattery social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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