BatterySharks’s earns a 2.0-star rating from 20 reviews, showing that the majority of customers are somewhat dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Great Experience with BatterySharks: Unbeatable Prices and Top-Notch Customer Service
I recently had a great experience with BatterySharks when I was in need of a new battery for my motorcycle. At first, I was considering purchasing from ApexBattery.com because I thought they had the best price. I even chatted with their customer service representative to ask for a coupon code, and they offered me a 3% discount. However, I decided to do some more research to see if I could find a better deal.
That's when I stumbled upon BatterySharks. I was pleasantly surprised to find that their prices were even lower than ApexBattery.com's. I copied and pasted BatterySharks' price into the chat box on ApexBattery.com, and the customer service representative acknowledged that it was a good price. They even offered to price match BatterySharks, but they wouldn't match the shipping cost.
I ultimately decided to go with BatterySharks, and I'm so glad I did. The process of finding the right battery for my motorcycle was incredibly easy. I simply searched for my make and model, and the website displayed all of the compatible batteries. I was able to quickly compare prices and features to find the perfect battery for my needs.
The ordering process was also very straightforward. I appreciated that BatterySharks offered free shipping on orders over $50, which helped me save even more money. The battery arrived quickly and was exactly what I needed. I was impressed with the quality of the product and the level of customer service I received from BatterySharks.
Overall, I highly recommend BatterySharks to anyone in need of a new battery. Their prices are unbeatable, and their website is easy to navigate. Plus, their customer service is top-notch. I will definitely be a repeat customer in the future.
BatterySharks Review: Great Selection, Easy Checkout, Could Use Dimension Search Option
BatterySharks is a great website for all your battery needs. They have a huge selection of batteries to choose from, which is great because you can find exactly what you need. However, I did find it a bit difficult to find the exact battery I was looking for. It would be nice if they had an option to search by dimensions, especially for batteries that are of a standard/common size but aren't an official spec. For example, I was looking for a 12V, 22ah battery and it took me a bit of time to find it.
The website itself is very nice and clean. I appreciate that the company puts its address in the "about us" page, which is not something that most online battery resellers do. It gives me peace of mind knowing that there is a physical location for the company.
The checkout process was easy and trouble-free. I was able to complete my purchase without any issues. I also appreciate that I didn't have to create yet another one-off registration. It's always a hassle to have to create a new account for every website you use.
Overall, I would definitely recommend BatterySharks for all your battery needs. They have a great selection of batteries and their website is easy to use. The only improvement I would suggest is adding a search option by dimensions.
Disappointing Experience with BatterySharks: Shipping Delay and Negative Reviews
star for the battery arriving in good condition, but the shipping delay is a major issue. It's frustrating to have to wait so long for a product to even be shipped out. I understand that the USPS is behind on updates, but it's still concerning that the battery was dropped off so late in the evening.
Overall, I'm not impressed with BatterySharks. It's disappointing to see so many negative reviews on Google, and I wish I had checked there before making my purchase. I'll give them a few more days to ship before taking further action, but I'm not holding my breath.
In the future, I'll be more careful about where I buy my batteries from. It's important to do your research and read reviews from multiple sources before making a purchase. Hopefully, other customers will have a better experience with BatterySharks, but I can't recommend them based on my own experience.
Top-Notch Service and Killer Prices: My Experience with BatterySharks
I gotta say, I've used BatterySharks before and I ain't never gonna go anywhere else. I was just shootin' the breeze with my work buds and I told 'em about the sweet deals I got from BatterySharks. The staff there is top-notch, lemme tell ya. My order came in lickety-split, but when I saw that UPS had gone and wrecked the package, I had to refuse delivery. No biggie though, 'cause the next day the BatterySharks crew had already fixed the problem and sent me a new shipment. That's what I call service, folks. I got my hands on that 2nd shipment and it was in primo condition. I popped those batteries in and they're workin' like a charm. I'm tellin' ya, BatterySharks has got some killer prices and they really care about their customers. They went above and beyond to fix that shipping issue for me and I'm grateful for it.
Initial Hassle, But Great Customer Service and Product - BatterySharks Review
I had to fill out the order like 4 times (yeah, you heard me right) and type in my credit card number, expiration date, and security code every single time. It was a real pain in the neck, let me tell you. But finally, after what felt like an eternity, I managed to get my order in. I had even typed in a coupon code, 5PROMO, but it wouldn't accept it. So I had to pay full price, which really sucked. And get this, it was a re-order for a second set to repair a second unit. So you'd think they'd cut me some slack, right? Nope. No thanks for being a loyal customer, no discount, nothing. Needless to say, I wasn't feeling too good about this company.
But then, I decided to reach out to them and let them know what had happened. And you know what? They actually fixed the problem right away. I was pleasantly surprised by their prompt response and willingness to make things right. And once I received the product, I was really happy with it. It's working great on my UPS, and it's a perfect replacement for my 1500 VA battery backup system. So all in all, I would definitely buy from BatterySharks again. Despite the initial hassle, they really came through in the end.
Unreliable and Misleading: My Experience with BatterySharks
I recently made a purchase from BatterySharks, and I have to say, I was not impressed. I ordered two sets of four batteries through Amazon, and from the get-go, they were claiming that the batteries were made in the USA and had a two-year warranty. However, one set went bad and stopped accepting a charge. When I tried to return them, I found their return and warranty policy to be very confusing and misleading. They asked me to take a voltage reading and send them a picture of it, which seemed like a lot of unnecessary work.
To make matters worse, they changed their original warranty to only one year after just a few months. I don't trust them at all, especially since they sent me a second set of batteries that were made in Vietnam. I didn't even realize it until they stopped accepting a charge and went bad on me.
Overall, I would not recommend BatterySharks to anyone. They don't honor their commitments, and the quality of their products is subpar. Save your money and look elsewhere for batteries.
Difficulties with BatterySharks Login and Ordering Process
I've bought stuff from BatterySharks before, but I forgot my login and password. When I tried to buy something, I got some error messages because my email was already in the system. So I went to the login screen, but it said my email wasn't in the system anymore. I tried to chat with someone, but I ended up having to send an email. Finally, I got an email back from them, and I tried to use the link they sent me. I clicked on it and pasted it, but it said the link was too old, even though it had only been 15 minutes. The next link they sent me worked, and I was able to change my email and complete my order.
Honestly, it shouldn't be this hard to buy something online. I feel like companies are trying to replace people with computers, but it just makes things more complicated for customers like me. If this is the best system BatterySharks has, I'd rather just go to Walmart and pay more, but at least I won't have to deal with shipping. I know I'm not a big customer or anything, but still.
Fast Delivery and Excellent Customer Service from BatterySharks
I had a question about charging my battery and decided to reach out to BatterySharks through their chat feature. Unfortunately, I didn't receive a response after waiting for 10 minutes. However, I did receive an email asking about my question and I replied, but never received another email about it. Luckily, I was able to find the answer to my question by searching the internet.
Despite this initial setback, I was impressed with the speed of delivery. The battery arrived at my doorstep in just one day! However, the shipping cost was over $22, which I found to be quite expensive. It would have been nice to have other shipping options that cost less money. I could have waited 3 or 4 days for the battery to arrive.
When the battery finally arrived, I was disappointed to find that it was damaged during shipment. I contacted BatterySharks again through email and was pleasantly surprised to receive a replacement battery within just 2 days, at no extra charge! I am very pleased with this response and the second battery arrived in perfect condition.
I haven't had the chance to review the performance of this battery yet as I haven't installed it in my vehicle. However, I have purchased a battery for my motorcycle from BatterySharks before and I am pleased with its price and performance. Overall, I would recommend BatterySharks for their fast delivery and excellent customer service.
Mixed Experience with BatterySharks: Great Prices, Friendly Staff, but Poor Warranty Replacement
I've been buying batteries for my scooters and wheel chair from BatterySharks for about 10 years now. The prices are really good and the staff is always friendly. I've even written 5 star reviews in the past! However, I recently had a problem with one of the batteries. I contacted the company and they were still friendly, but they asked me to do a test with a photo to show that the battery was defective. As it turned out, only one of the two batteries was actually defective. They sent me a replacement battery about 10 days prior, but then they asked for another test with a photo. And then they suggested another test. I got frustrated and gave up.
Even after charging the battery overnight, the battery status indicator on my chair would go from green lights to only yellow lights after 45 minutes of use. In the past, with two previous sets of batteries, I could run for 1 3/4 hours and still have one green light left, and those batteries were 1 to 2 years old. So, if you're looking to save money, go ahead and buy from BatterySharks, but don't expect any warranty replacement if you have any issues.
I'm attaching a copy of my invoice slip to show that I'm a customer. Maybe when they see my customer and order ID, they'll have a change of heart. If they do, I'll be happy to give them another good review.
Overall, I'm an old retired guy in FL and I've had a good experience with BatterySharks in the past. But this recent issue has left me feeling frustrated and disappointed. I hope they can improve their customer service in the future.
Avoid BatterySharks: Terrible Customer Service and Subpar Products
I recently purchased a battery from BatterySharks for my 2001 Hayabusa. Unfortunately, when I received the battery, the terminals were facing the wrong way. I reached out to their sales representative, Anthony, but he was not helpful at all. He was rude and refused to take the battery back for a return. He promised to send me an email with return instructions and a label, but I never received it. I tried calling them six times and sent 12 emails, but I still haven't received a response from the company.
I strongly advise against buying a battery from BatterySharks. They are a scam and their customer service is terrible. When you call them, you're not even calling in this country. They lie and do not help you at all. They send you a generic battery that is not specifically designed for your motorcycle. They have the worst return policy and warranty policy out of any company I've ever seen.
If you want to save yourself from the hassle, go to a different company like batterymart.com or something similar. At least with them, you can actually return the battery or even go to the store. With BatterySharks, you're calling in the air and they have no idea about motorcycles, batteries, or vehicles in general. They have no knowledge and just read off the computer.
Furthermore, the battery they sent me was subpar and cheaply made. When I tested it, it wasn't even at 12 V. It's useless because the battery terminals are facing the wrong way. It's just a generic battery that they send to you for every motorcycle, not specifically for your bike.
In conclusion, I strongly advise against buying a battery from BatterySharks. They are a scam and their customer service is terrible. Save yourself the hassle and go to a different company.
BatterySharks Complaints 10
Checkout Process Needs Improvement, But Happy with BatterySharks Purchase
I had a bit of trouble with the checkout process on BatterySharks' website. It kept telling me that my credit card information was invalid, but after trying multiple times, I realized that it was actually my address that was the issue. The order form had a push down menu for selecting the address, and if you didn't look closely, you might miss it. Once I selected the correct address, the checkout process went smoothly. It was a bit frustrating, but I'm glad I was able to figure it out eventually. Overall, I'm happy with my purchase from BatterySharks.
Checkout Process Needs Improvement: My Experience with BatterySharks
minutes because of this issue.
BatterySharks is a website that sells batteries for all sorts of things. I was trying to buy a battery for my scooter and I had a really hard time checking out. The website kept saying that I already had an account with my email address, but I didn't remember ever making an account. I tried to reset my password, but the website wouldn't send me a link to do it. It was really frustrating because I just wanted to buy my battery and be done with it.
After trying for a while, I decided to use a different email address to check out. This worked, but it took me a lot longer than it should have to buy my battery. I think that BatterySharks should fix their system so that people can check out without having to make an account. It would make things a lot easier for everyone.
Overall, I think that BatterySharks has a good selection of batteries and their prices are reasonable. However, the checkout process needs some work. If I have this problem again, I might have to look for a different website to buy my batteries from.
Disappointing Delivery Time and Customer Service from BatterySharks
I recently ordered a product from BatterySharks and I must say, I was not impressed with the delivery time. It took almost a week for my product to arrive, which is quite a long time considering the amount of money I paid for it. I was expecting it to arrive within two days, but unfortunately, that was not the case.
It's quite frustrating when companies are in a hurry to get positive feedback before the product has even been tried, but they are rarely in a hurry to get the product to the customer. I feel like BatterySharks could have done better in this regard.
I'm not sure if I will do business with BatterySharks again. I believe that any business needs to earn loyalty, and I have seen no effort from them to earn anything. It's important for companies to make an effort to keep their customers happy and satisfied, and I don't feel like BatterySharks has done that.
Overall, I would say that my experience with BatterySharks was not great. I hope that they can improve their delivery times and customer service in the future, as I believe that these are important factors in earning customer loyalty.
Is BatterySharks Legit?
BatterySharks earns a trustworthiness rating of 61%
Generally safe, but check closely before sharing details.
BatterySharks has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Batterysharks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the batterysharks.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We conducted a search on social media and found several negative reviews related to BatterySharks. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Excellent Service from BatterySharks - Highly Recommended!
for the good service.
I gotta say, BatterySharks is the real deal. I ordered some batteries from them and they came through like champs. I mean, I did all the work of typing in my order and stuff, but they put it all together and sent it out to me in a box. And let me tell you, they got everything right. I double-checked all the details on their website and everything was spot on.
I was a little worried about my privacy and security, but I guess only time will tell if they're trustworthy. But for now, I gotta give them props for their good service. They got my order to me in a timely manner and I'm happy with what I got. I'd definitely recommend their website to others. Keep up the good work, BatterySharks!
Poor Service from BatterySharks: Delayed Shipping and Inaccurate Delivery Dates
I bought a battery from BatterySharks and I was not happy with the service. They didn't tell me how long it would take to ship the battery when I first bought it. I bought it on a Sunday and they only sent me an email with a tracking number on Monday. I couldn't start tracking it until Tuesday. When I finally got the tracking information, they told me that I would receive my package on Thursday. But when Thursday came, they changed the delivery date to Monday. This is unacceptable, especially since I needed the battery for my mother's mobility chair. I was very disappointed with BatterySharks and I would not recommend them. I suggest using Amazon instead.
Disappointing Experience with BatterySharks: Dead Battery and Poor Customer Service
BatterySharks ain't good. I got this battery and it was dead as a doornail. I called them up and they said it should be charged already, but to try charging it overnight. I did that and still no luck. So I took it to a car shop and they tested it and found out it was only putting out 9.7 volts instead of the 12 volts it was supposed to. Now it's a holiday weekend and I can't go off-roading because of this dead battery. I hope BatterySharks gives me my money back.
Mixed Experience with BatterySharks: High-Quality Products, but Ordering Process Needs Improvement
I recently had an experience with BatterySharks that left me feeling a bit frustrated. I was in need of mobility scooter batteries and found the correct ones on their website. I added them to my cart and was ready to place my order. However, I ran into some issues with my credit card and had to wait a little while before I could complete my purchase.
To my dismay, when I returned to my cart, it had been emptied out not once, but twice! I was quite annoyed by this, but I decided to give it another try and add the batteries to my cart once again. Unfortunately, when I went to place my order today, my cart was empty yet again! I searched all over the site to find those batteries, but to no avail.
In the end, I had to settle for batteries that were a little more expensive than what I had originally intended to purchase. As someone on a tight budget due to my Social Security Disability, even a few extra dollars can cause a bit of a hardship.
Despite this frustrating experience, I must say that the quality of the batteries I received was top-notch. They have been working great and have given my mobility scooter a new lease on life. I just wish the process of ordering them had been a bit smoother.
Overall, I would recommend BatterySharks for their high-quality products, but I would caution potential customers to keep an eye on their cart and be prepared for some hiccups in the ordering process.
Disappointing Experience with BatterySharks: Missing Spacer Renders Replacement Batteries Useless
I got these batteries from BatterySharks and I was pretty excited to replace my old ones. But when I got them, I noticed that they didn't come with the spacer that separates the two batteries. I was pretty bummed out because I couldn't use the batteries without the spacer. I tried to get the part from BatterySharks, but they didn't have it available. It was a bummer because the replacement batteries were pretty much useless without the spacer.
I reached out to customer service and they were really nice about it. They understood my concern, but unfortunately, they couldn't help me solve the problem. It was a shame because I really wanted to use these batteries, but without the spacer, it just wasn't possible.
One thing that I think BatterySharks could improve on is mentioning that the spacer doesn't come with the set of two batteries. On their website, they only show the two batteries, so it's easy to assume that the spacer is included. It would be helpful if they made it clear that the spacer is not included so that customers can make an informed decision before purchasing.
Overall, I was a bit disappointed with my experience with BatterySharks. While the customer service was friendly, the fact that the replacement batteries were useless without the spacer was a big letdown. I hope that they can improve their product descriptions in the future to avoid any confusion for customers.
Mixed Feelings: My Experience with BatterySharks
I was on the hunt for a battery for my trusty 1990 Kawasaki EX500-A and stumbled upon BatterySharks. Their website showed me three different batteries that could work for my bike, including one for a later model EX500 and two for a 1987-93 Kawasaki EX500. I thought I had found the perfect match, but unfortunately, I picked the wrong one.
When I reached out to BatterySharks about their mistake in the catalog, they were not very helpful. They only offered to pay for half of the return shipping for the wrong battery, which left me feeling frustrated and disappointed. However, I must say that they have since corrected their catalog to only show the correct battery for my application.
Overall, I have mixed feelings about BatterySharks. While their name may fit the way they do business, I appreciate that they have made an effort to correct their mistake. However, I don't think I will be purchasing from them again in the future.
Technical Issues and Poor Customer Service: My Experience with BatterySharks
I've been a customer of BatterySharks for a while now and I've had mostly good experiences. However, today was a different story. I was trying to buy four batteries since early this morning, but the purchase just wouldn't go through. I must have entered my credit card information a million times by now. It's like the website just didn't want to take my money!
I tried to contact customer service through the online chat, but no one answered. I even tried calling, but still no answer. I was getting so frustrated that I was about to give up and just buy what I needed from Amazon. But then, finally, the purchase went through.
Honestly, using an online store shouldn't be this difficult or frustrating. I understand that technical issues can happen, but it's important for a company to have good customer service in place to help resolve these issues quickly. I hope that BatterySharks can improve in this area so that future customers don't have to go through the same frustration that I did.
About BatterySharks
One of the key strengths of BatterySharks is its extensive product range. The company offers a vast selection of batteries for various devices, including UPS systems, emergency lighting, mobility scooters, and more. Customers can choose from a variety of battery chemistries, such as lead-acid, lithium-ion, and nickel-cadmium, to suit their specific needs.
In addition to its broad product range, BatterySharks is also known for its exceptional customer service. The company's team of experts is always on hand to provide advice and guidance to customers, helping them to select the right battery for their needs. BatterySharks also offers fast and reliable shipping, with most orders shipped within 24 hours of being placed.
Another standout feature of BatterySharks is its commitment to quality. The company only sources batteries from reputable manufacturers, ensuring that customers receive products that are reliable, durable, and long-lasting. BatterySharks also offers a comprehensive warranty on all of its products, giving customers peace of mind and protection against defects.
Overall, BatterySharks is a top choice for anyone in need of high-quality batteries and related accessories. With its extensive product range, exceptional customer service, and commitment to quality, BatterySharks has earned a reputation as a trusted and reliable supplier of batteries for a wide range of applications.
Overview of BatterySharks complaint handling
-
BatterySharks Contacts
-
BatterySharks phone numbers+1 (800) 657-1303+1 (800) 657-1303Click up if you have successfully reached BatterySharks by calling +1 (800) 657-1303 phone number 0 0 users reported that they have successfully reached BatterySharks by calling +1 (800) 657-1303 phone number Click down if you have unsuccessfully reached BatterySharks by calling +1 (800) 657-1303 phone number 0 0 users reported that they have UNsuccessfully reached BatterySharks by calling +1 (800) 657-1303 phone number
-
BatterySharks emailsorder@batterysharks.com99%Confidence score: 99%
-
BatterySharks social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!