BE FORWARD
Reviews and Complaints

I recently had a terrible experience with this company, below I have included an email I sent to them to give them every chance to rectify the situation, I got absolutely NO response, not even an apology. They lie and have ZERO accountability for what they sell. Buyer beware!

I recently purchased a vehicle from Be Forward and am very disappointed with not only the service I received from your Zambia office but also the condition of the vehicle upon delivery. I have to say that the service up until the point the vehicle reached the African continent was exemplary. I would have very happily recommended Be Forward to my friends but I can no longer do that in good conscience.

The Zambian office was terrible at communication and clarification. They would send emails threatening fines if I didn’t complete an action with no clear direction on what needed to be done, then they would not answer repeated emails/calls/texts for days at a time. They were rude, unhelpful and unreachable. I have documentation to prove all of this!

Not only that but when the vehicle was finally delivered it was in deplorable condition, the car was filthy, the gas tank was completely empty and someone had left mucus (boogers) and bitten off finger nails all over the drivers side of the car (I have pictures if you want to see).

Also, upon arrival the car was not in the condition that was reported to me upon the inspection. The trunk is not working (as it was in the pictures shown to me), the passenger side window is not working (as it said on the inspection), the infotainment system is inoperable (was reported to be working on the inspection) and the suspension system needs to be replaced though the car was reported to be “in good condition and ready to drive.”

I am unsure how a company that treats customer like this is able to stay in business? I hope this was all a mistake and not standard practice? Be Forward should rectify this situation, not only for me but for future customers. The Zambian office needs reprimand and retraining. I expect Be Forward to compensate me for the repairs needed to make the car what they told me I was buying.

I am writing this email to give Be Forward a chance to improve their business practice, I hope you can make this right with me and better for future customers. If reviews like this get out and experiences like this continue you will not have any customers after long.

I look forward to hearing how you will make this right with me.

As a potential customer considering BE FORWARD, it's crucial to note the diverse range of experiences shared by previous customers. While some have praised the company for their efficient service and accurate parts delivery, others have expressed dissatisfaction with high prices and issues with product quality. It's evident that BE FORWARD's performance can vary, so it's advisable to proceed with caution and conduct thorough research before making a decision.

My experience with BE FORWARD has been nothing short of amazing. I recently purchased a Toyota Passo and it arrived at the Zimbabwe Plumtree border post in perfect condition. I was thrilled with the efficiency of the entire process. I want to give a special shoutout to Delphinus Leader and Avec for their exceptional service. I am now a proud owner of a beautiful car, thanks to BE FORWARD.

The website was easy to navigate and I was able to find exactly what I was looking for. The prices were reasonable and the selection was impressive. I was a bit hesitant to purchase a car online, but BE FORWARD made the process simple and stress-free.

The shipping process was also seamless. I was kept up to date with the progress of my car and it arrived on time as promised. The car was in great condition and I couldn't be happier with my purchase.

Overall, I highly recommend BE FORWARD to anyone looking to purchase a car. The customer service is top-notch and the entire process is efficient and hassle-free. Thank you BE FORWARD for making my car-buying experience a positive one.

Be Forward is a good place to look for cars at auction prices. They have representatives who can help you find what you're looking for. However, if you win a car that seems like it would be profitable, they might not honor the win. Instead, they might keep the car for themselves and try to make more money off of it. This can be frustrating if you've done your research and put in the effort to win the auction. It's important to be aware of this possibility when using Be Forward.

This company is really great, they did everything they could to make sure I got the right parts for my car. I ordered the cv shafts on a Friday and they arrived the following Wednesday, which is pretty fast considering I live in Texas, USA. I was really impressed with how helpful they were, they went above and beyond to make sure I got what I needed. I would definitely recommend this company to anyone looking for car parts. They have a great selection and their prices are really reasonable. The only downside is that their website can be a bit confusing at times, but once you figure it out it's really easy to use. Overall, I'm really happy with my experience with BE FORWARD and I would definitely use them again in the future.

I gotta say, I had a pretty bad experience with BE FORWARD. I was really excited to get my hands on a 2019 Navara with only 15,000km on it. But when the truck arrived, I couldn't even drive it off the wharf. It was a total mess. It turns out that some of the parts had been taken off and replaced with older, damaged parts. I was so disappointed. I mean, I know that buying a used car can be risky, but this was just ridiculous. I would never ever buy another vehicle from BE FORWARD. If you're looking for a reliable used car, I'd recommend sticking with SBT Japan. They've always been good to me.

This website is a total scam run by a dishonest person. They don't actually have any products in stock and they just take your money without delivering anything. It's a complete rip-off and you'll never hear from them again. I strongly advise against sending them any money. Stay away from this shady operation unless you want to throw your money away.

BE FORWARD is a company that sells cars online. I recently had a bad experience with them. I sent them money for a car, but they did not respond to my emails. I tried to call them, but the number on their website was only a pre-recorded message. I was very frustrated with their customer service. I think they are a scam. They should all go to hell.

I gotta say, I'm pretty disappointed with my experience with BE FORWARD. I mean, I paid for my truck over two months ago and they still haven't even started the shipping process! What's up with that? And to make matters worse, I've been hearing from other folks that they might replace my truck with a lower quality one before they even ship it out. That's just not cool, man.

I've actually bought a truck from another online vendor before and it only took 10 weeks from the time I paid to the time it arrived in Vancouver, Canada. So, I know it's possible to get things done in a timely manner. But it seems like BE FORWARD just doesn't care about their customers or their reputation.

Honestly, I wouldn't recommend using this company at all. They seem like a bunch of frauds to me. Save yourself the headache and go with someone else.

BE FORWARD is not a good choice for purchasing items. My experience with them was not good at all. I was looking for some small curtain rail gliders for my Hiace and they were charging $5 for each one. This is an outrageous price considering that the usual price for 20 or 30 gliders is around $5. To be fair, they could have charged $5 for 10 gliders. On top of that, the shipping cost was $150 for something that weighed less than 200 grams. This is a complete rip-off. I would advise anyone to avoid using BE FORWARD unless you have a lot of money to spare. It is important to note that all of their reviews should be taken into consideration before making a decision.

more. The car was not in good condition as advertised and they did not take responsibility for it.

I was really excited to purchase a car from BE FORWARD. I had been searching for a reliable car for a while and when I saw the car on their website, I thought it was perfect. The website said that the car was in good condition and that's why I decided to buy it. However, after waiting for 2 months, I finally received the car and started it up. To my surprise, the engine light turned on. I was really disappointed because I thought I had made a good purchase.

I decided to take the car to a garage to get it serviced. The mechanics told me that the car had engine problems and that it needed to be fixed. I was really upset because I had just bought the car and it was already having problems. I contacted BE FORWARD to let them know about the issue and to see if they could help me. However, they told me that they couldn't do anything for me because I didn't pay for insurance.

I was really frustrated with BE FORWARD because they advertised the car as being in good condition, but it clearly wasn't. I felt like they should have taken responsibility for the car and helped me fix it. However, they didn't seem to care about my situation and just brushed me off.

Overall, I don't think I would recommend BE FORWARD to anyone. While they may have some good deals on cars, you can't trust that the car will actually be in good condition. And if something does go wrong, they won't take responsibility for it. So, if you're looking to buy a car, I would suggest looking elsewhere.

Beware! Fraudulent Activity
Beware! This company has just stolen $15,680 USD from me and not refunded me, its been 5 months today. I have been contacting them since 12 November 2023 and now 12 March 2024. BEFORWARD still have my $15,680 USD and not sending it back. I'm now having to contact my bank to process fraud against Beforward and appointing an attorney. How this business is still operating with such dire standards is beyond my belief. The stress they have caused me over the recent 5 months has had a detrimental effect on my health and wish no one to go through the same trauma. Now I will leave it to the law and banking system to resolve and warn all others do not buy from this company.

I purchased a car from Be Forward and paid them more than $10,000.00 from New Zealand. Then after the Auction, this person from Be Forward (Takuma) contacted me and advised that the car had damage, which he previously told me was no damage. The then started sending me spam and lots of adverts from the address ***@beforward.jp. He refuses to give me my money back and does not reply and keeps making excuses like we need your ID etc etc,,,and wont pay me back. DO NOT PURCHASE FROM HERE - GO TO ICM INSTEAD. I have spoken to this person Takuma, he has been rude to me in emails and does not do what he says - he has not refunded the money. Marcus
They continuously keep sending me spam promo pictures - attached.